Morrisons Reviews

Click here if this is your business
★★☆☆☆
2.0 / 5
400
24% of users recommend this
Click here if this is your business
  • Quality of service

  • Layout of shop

  • Value For Money

Summary

Do you stop at Morrisons? Do you live mean a morrisons store, but shop elsewhere. Tell us what you think of Morrisons, their staff, their food and anything else you would like to include.
? Ask our helpful community of experts about this product or company
Morrisons - Ask a question now

Media Gallery for Morrisons

Morrisons
Morrisons

Refine your search

Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month.

Latest Reviews

★★★☆☆

“Could do better”

Written on: 01/08/2015 by eon_flux (3 reviews written)

I have used a couple of Morrisons in this area and have nothing outstandingly great nor that bad to say. The prices are good compared to the local Co-ops. I've not found any outrageously rude staff, which I did in Tesco. I found that three items in the store had no prices, when I brought this to the attention of a staff member, she offered to scan them for me. This was not exactly the point so I asked for the manager, something which she seemed not to understand. Olives sold in the tub near the… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“THE MOST MISERABLE STAFF I HAVE EVER COME ACROSS”

Written on: 20/07/2015 by Thomson418 (1 review written)

This store has been a favourite of mine for years. I love the how easy it is to park, the choice and the great prices BUT I have never come across a such a bunch of miserable staff in a supermarket - ever! I often shop at Tesco where the staff are friendly, cheerful and ask if you want them to help you pack. I say hello to the checkout girl/boy at Morrison's and get a grunt or sometimes nothing at all. I would love to tell you where the location but realise that this is not allowed. It is in… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Shop Somewhere Else”

Written on: 17/07/2015 by CarleighMcCarthy267 (1 review written)

Not enough staff Most shelves are empty Milk going off 3 to 4 days before use by date Wanted large eggs but every box had broken eggs in them and the boxes were sticky On several occasions have waited 20 minutes to be served on the meat counter as there is never any staff on the counter to serve you in the end I didn’t bother and walked away also the same thing has happened on the delicatessen counter There are no staff on shop floor to advise customers where to find products Some of the… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Morrisons morecambe ”

Written on: 15/07/2015 by danielwhite (1 review written)

Why have 20 plus till and open 3? Why have 6 self service machines which are not only cramped for space and harder to use than others elsewhere? As a shopper of asda where I haven't queued on a Wednesday tea time ever before I have to say I won't be tempted in Morrisons again simply because of your checkout experience. Rubbish. Stressful and frustrating. To have a laugh to ur TV ad said more checkouts open… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“totally useless”

Written on: 29/06/2015 by jiSharp141 (1 review written)

Well I don't know what company you have used to produce and instal the self service tills, but they are utterly useless! Every time I have used them they just don't work! And it's not just at the same outlet either it seems to be a common fault throughout, as I have used many different self service tills. The ones at your competitors however are brilliant if yours are anything to go by, the likes of ASDA & Tescos I don't think I have ever encountered a single hold up or problem, I just scan my… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Awful breakfast ”

Written on: 28/06/2015 by Barnvelder1 (1 review written)

We Popped in to letchworth morrisons for breakfast and it was awful burnt sausages dried up bacon under cooked mushrooms and soggy hash browns the whole thing tasted of cooking oil , we asked for the top breakfasts which came with toast and a drink for £ 4.99 but instead we were given the breakfast below , this one cost £ 4.50 and then we were charged £ 1.40 each for our orange juice and £0.80 each for the toast what a ripoff all in all the whole experience was terrible how can… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Useless”

Written on: 26/06/2015 by AlvinDavis405 (1 review written)

Ordered a delivery for today. First I get a call saying the delivery would be delayed due to an accident on the M62 over 20 miles away. This was then followed by several emails, first saying 40 mind, then one hour 40, then an hour, then it's on its way and finally it's 3 hours 50 mins delayed. At this point I cancelled and booked an order from Asda… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“££££”

Written on: 18/06/2015

cost way too much a full food shop every week is costing up to £150 just to feed a small family it is cheaper to shop at aldi… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Grumpyyoungwoman's Comment

Written on: 21/06/2015

If you get a match and more card, they will give you points and vouchers if they are more expensive than other chains, including the discounters. If you are someone who is into free range or organic - this may be really useful.

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review Read 1 Comment
★★★★★

“Excellent personal touch”

Written on: 16/06/2015 by Sheehannj495 (1 review written)

As a regular shopper at the Hinckley branch, I was overwhelmed to receive a bouquet and get well card from the Management and staff when I recently became ill. The Checkout staff in particular, are constantly asking my husband about my health which is lovely to know that they are thinking of me. After all, it is just a supermarket… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Queue, Queue, Queue”

Written on: 05/06/2015 by Lorenzo1984 (1 review written)

Welwyn Garden City Morrisons is the worst shop for queueing. It is a nightmare. I can see why Morrisons lose money. There is one person serving cigarettes, lotto and customer service. In the petrol station there is only one person serving with cars queueing up. 

Why don't they do anything about it. Even at lunchtimes it is the same, when they know it is going to be busy. I have complained loads of times but they don't want to know. 

I have now given up going there and spending my £150 a week at
Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Steve7760's Comment

Written on: 09/06/2015

Sounds much like the one in Devizes!

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Steve7760's Comment

Written on: 09/06/2015

Sounds much like the one in Devizes!

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review Read 2 Comments
★★★★★

“Wonderful customer service”

Written on: 02/06/2015 by wzBartlett486 (1 review written)

I recently shopped in Morrisons Local in Staines and was very impressed with the customer service I received. Although the lady who helped me was a new member of staff ,she went that extra mile to find the product I was looking for. Not often do you shop anywhere these days and get good customer service like that . Very happy customer… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Rotten Fruit and Veg”

Written on: 16/05/2015

The fruit and veg section is terrible, rotten tomatoes, apples and other items being sold all the time, someone must deliberately put at least one rotten item in every package, self service till's near to useless, the area for your shopping is far too small, for example 4 bottles of pop and a loaf of bread and thats all you can get on them, 10 items or less till a waste of time… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Eating at Morrisons Cwmbran”

Written on: 02/05/2015 by Popetq464 (1 review written)

Today my wife and I had the worst meal we have ever had and we've had a few. Feeling a bit peckish after shopping we decided to get a drink and snack in the restaurant. On special offer was hot turkey sandwich which was realistically priced. We thought it would be ideal. Unfortunately what turned up was a finger roll filled with a processed turkey roll slices served with chips. The roll was dripping with a thin gravy and the soggy result was disgusting. The chips were cold and all in all it was… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Poor customer service”

Written on: 24/04/2015 by wdBrennan1947 (1 review written)

I have just visited the Morrisions store in Wilnecote Tamworth for the last time. I work near by so it is handy for me. I use the store every day to buy sandwiches & cigerettes and spend around £12.00 Also as a familly of 5, we spend around £200.00 every week on groceries. But after the terible service recieved at the cigerette counter we will no longer be using the shop at all. After standing in a queue looking at an empty counter for 20 minutes waiting to be served for cigerettes. I have… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★☆☆

“Unhelpful Staff = An unpleasant experience”

Written on: 16/04/2015 by 459Copeland (1 review written)

2 complaints: poor service at the bakery and rudeness from the young man at the basket checkouts. I waited at the bakery to be served a member of staff heard me requesting service, ignored me, left the bakery and told me that she should have finished at 5. It was 5.15 fair enough. My point is that she should have acknowledged me and told me that another member of staff would serve me. In the event, I didn't bother to wait to be served and continued shopping. Secondly, the member of staff at… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★☆☆☆

“Served by surly staff member”

Written on: 13/03/2015 by NicoMoore (1 review written)

I visited Morrisons in Derby to get some dry cleaning done and I felt like I was putting the member of staff behind the counter out by asking her to do my dry cleaning. The attitude displayed by this member of staff was rude and abrupt. If I'd have had the time I'd have taken it elsewhere. On a positive note the staff on the checkouts were friendly and showed that this is how customer service should be to people who use the store… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“POOR POOR POOR”

Written on: 01/03/2015 by ckckckccccucgccd (1 review written)

I went to Morrisons to get one of their special offers the item was half price. I went to 3 Morrisons yes 3 to try and get the product I even asked customer service if they could ring another store to see if they had the offer in stock which they did and was told yes the other store has it in stock when I got to the other store the items where not in stock. Horrendous service I don't even think they had the item available in any store I think it was a false promise. Good Luck Morrisons you… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★☆☆☆

“Service without a smile”

Written on: 01/03/2015 by nanicholi (15 reviews written)

I must confess that I have never been very fond of Morrisons. Perhaps is the store set up being used to other stores, but I keep giving them a try. Today I wanted to buy some onions; just that. I picked and bagged the onions and went to the express checkout. The queue was about 10 people long; there were 3 machines available of the 4 machine set up. The attendant seemed to think that a smile was forbidden. Tired of waiting and with the 4 open checkouts all with queues and loaded trolleys… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★☆☆☆

“Ignorant Staff”

Written on: 28/02/2015 by 19operator47 (1 review written)

The staff at the Harwood,Bolton branch need training how to treat customers, how to be polite and learn good manners. I visit this store probably twice a week and without fail the staff push past you without saying "excuse me" or block your way in the aisle, don't ask if you need help. Today I heard a woman at the fresh fish counter ask for a certain fish the guy replied "no, we don't have any" in a surly manner, turned around and he walked off. MORRISON'S NEED MANNERS… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★☆☆☆

“Quit being a chameleon! ”

Written on: 25/02/2015 by NorfolkNman (6 reviews written)

Morrisons have been getting a rough ride of late and to be fair most of it is perfectly justified. The brand has always been a working class store that appeals to the north of the country, but now they have a foot in the big 4 door they think they need to up the game and have posh foods instead of cheap foods. Availability is diabolical, i can go to my closest supermarket on a saturday and i could 100% assure you they will have none of the following... loose bananas, broccoli, loose carrots… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
overview