Morrisons Reviews

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★★☆☆☆
2.0 / 5
429
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  • Quality of service

  • Layout of shop

  • Value For Money

Summary

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Latest Reviews

★★☆☆☆

“Now they charge you twice to do online shopping”

Written on: 30/11/2016 by meyerm (2 reviews written)

I cannot believe Morrisons have started doing what Iceland does, they charge you twice for online shopping (they reserve one payment and take another) then they send the reserved payment back to your bank account. So they left me overdrawn and the woman I spoke to in customer services did not care. She just kept repeating the same information over and over again. I am disgusted with these supermarkets. My local store is ok, could be cleaner and the layout could be better. Some staff are… Read Full Review

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★☆☆☆☆

“Delivery cancellation ”

Written on: 22/11/2016 by NylaSchwartz (1 review written)

OMG! Morrison decided to cancel my online order without talking to me first on the day of delivery. They put me in a terrible situation because the shopping is for a dinner party on that day. However, they did inform me by email @ 01:30 in the morning by email and by the time I had a chance to contact them first thing in the morning only to be told they don't do same day delivery and there's nothing they can do. I'm so upset and stressed so I won't be shopping with Morrison online anymore… Read Full Review

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★☆☆☆☆

“Morrisons Standards in Decline”

Written on: 01/11/2016 by KHampshire (1 review written)

For quite a while we choose to buy our fruit elsewhere because the quality at the shelves is so tasteless. However it was still convenient for branded products. I went shopping at Morrisons Glevum Way Abbeydale Gloucester on Friday 28th October at 6pm which is what I do every week. However, this week I was very disappointed to find very little stock on the shelves. There was only one large punnet of tomatoes (the rest of the shelf was empty), there were no fresh lemons at all (a completely… Read Full Review

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★☆☆☆☆

“Everything about them annoys me”

Written on: 28/10/2016 by thGentry321 (1 review written)

They distribute unwanted junkmail flyers through the doors in the surrounding area. I had another one today. They spray the fruit with shellac from beetles and don't advertise this. Three independent local shops have closed since Morrisons came here. There are always Morrisons trolleys dumped in the river, worse since Morrisons stopped requiring a deposit. They encourage unnecessary car use - there's not even a safe pedestrian route to the local store. Lots of litter on the paths around… Read Full Review

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★☆☆☆☆

“Awful Customer Service.”

Written on: 21/10/2016 by Brysonk205 (1 review written)

I visited Our local Morrison's today. I only now go in for odd items. and my visit left me angry and vowing to go that extra distance to another supermarket. This is why:- 1) I asked a young lady where the "reduced" shelves were situated. She huffed and puffed and glowered at me. Then went off at a fast pace (I am partially disabled and couldn't keep up with her) She stopped and I caught up and she curtly told me "I don't know where it is they have moved everything! That was the reason I… Read Full Review

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★☆☆☆☆

“Empty shelves”

Written on: 17/10/2016 by Valery234 (1 review written)

Empty shelves at the Rothwell, Leeds 26 branch - no garlic bread, no tunnocks wafers, no dates, no frozen blueberries, no frozen strawberries - and the list goes on!… Read Full Review

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★★☆☆☆

“Gone from bad to worse in Anlaby store (Hull)”

Written on: 08/10/2016 by Lizat4 (1 review written)

Very disappointed with my shopping experience in general at this store. It has recently been completely changed round, nothing where it was before, the shop has been in chaos and shopping taking four times longer. I understand that a change around can be a good thing now and again, but this has been something else. Even the staff don't seem to know where stuff is. Added to that, twice this week alone I have been blatantly ignored by staff at counters where you need serving, once when the… Read Full Review

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★☆☆☆☆

“Delivery shopping a farce!!!!”

Written on: 01/10/2016 by Isla1953 (1 review written)

I have shattered my arm and rather than attempt a shop with three kids, two days after my operation and being in cast from right hand to shoulder I decided to use the home delivery option. It was not delivered at the appropriate time and on calling the call cntre I was asked to send passport ID which I did, they then said they had not recived e-mail. I sent it AGAIN and they still cant confirm it will be delivered!!! I'm disgusted… Read Full Review

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★★★☆☆

“Cambourne morrisons ”

Written on: 29/08/2016 by Shields60 (1 review written)

New layout just before bank holiday weekend. Disaster- took twice as long to do half my shopping then gave up . All the checkouts are becoming self service . Will not be shopping here again- big misjudgment… Read Full Review

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★☆☆☆☆

“never again”

Written on: 18/07/2016

Never shop at this store if you do not want to be a victim of rip off supermarket I really wish this store would go under Even with the stores like Aldi Lidl they have not done anything about they prices Aldi Lidl are the future great value for money and they do sell mostly British food meats so on… Read Full Review

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★☆☆☆☆

“Absolutely bloody disgusted!”

Written on: 01/07/2016 by bloodyfurious (1 review written)

Twice recently I have been insulted by Morrisons staff, Inverness. On both occasions I have had less than 10 items, (the last occasion, 6 items exactly). Supervisor gives orders for someone to open up another till (another problem - never have enough tills open to accommodate customers), and on both occasions the assistant has taken someone with a FULL trolley before myself. It would be quite clear as I was standing with the items in my arms and it appeared obvious to a few other customers… Read Full Review

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★☆☆☆☆

“MORRISONS CHEATING THEIR CUSTOMERS”

Written on: 25/06/2016

ON SEVERAL OCCASIONS DURING THE LAST MONTH I HAVE PURCHASED AN ITEM AT THE GRANTHAM MORRISONS STORE AND FOUND THAT THE PRICE MARKED ON THE SHELF WAS LOWER THAN CHARGED AT THE CHECKOUT. THIS AMOUNTS TO OBTAINING MONEY BY DECEPTION AND SHOULD BE INVESTIGATED. IT CANT ALWAYS BE 'HUMAN ERROR'. THAT WAS THE REASON GIVEN BY THE INDIFFERENT STORE MANAGER WHO AT THE TIME OF MY COMPLAINT GAVE THE IMPRESSION HE COULDNT CARE A LESS. IF IT WAS 'HUMAN ERROR' WHY DOES IT HAPPEN SO OFTEN??? I WILL BE… Read Full Review

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★★★★★

“What a difference!”

Written on: 16/06/2016

I recently went into my daughters store in Cambuslang,Glasgow and I have noticed a big difference since the last time I was shopping there. I am not the tallest person and have noticed I can actually reach the products on the top shelf as they are not stacked so high anymore, the layout of the fruit and veg area looks much better and the food looks a better quality than previous visits. The staff are very helpful and are always willing to help me find a product! Great store… Read Full Review

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★☆☆☆☆

“shopping at morrisons canvey island essex”

Written on: 02/04/2016 by transit21 (3 reviews written)

my wife and i have just come back from shoppig at Morrisons at canvey island essex there is a notice on the front door saying no skates no skateboards no skooters seems fair spent 70 pound so decided to have a coffee and a sandwich i left my wife to get the food and went and found a table bearing in mind there were only 2 people sitting in there and no sign of any staff i found a table sat down and out of the woodwork a staff member with an authoriteran voice said you can not leave the barrow… Read Full Review

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★★★★★

“POM juice”

Written on: 11/03/2016 by Richard-p (1 review written)

Went to the Fiveways store to look for Pom Wonderful 100% Pomegranate Juice and was surprised that they have it, as no other store seems to stock it. (or maybe it's just me!) I like the stores in general and i think they are good value and well stocked, although this particular store used to run out of meat quickly (not the case now). Very happy overall… Read Full Review

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★★★★★

“Best online shopping”

Written on: 09/03/2016 by McIntosh358 (1 review written)

I've used them all for my online groceries. Morrisons are the best of them. On time, polite friendly and helpful drivers. Never any breakages or damages. Never had a missing item!… Read Full Review

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★★★★★

“Hard working staff”

Written on: 09/03/2016 by 328Monroe (1 review written)

Hard working staff and a great service provided for many years… Read Full Review

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★★★★★

“my experiences at morrisons”

Written on: 04/02/2016 by McGregordw119 (1 review written)

My wife and I have been shopping at Morrissons (Cleethorpes) since it first opened. The Quality and service are next to none. We have been coming to the cafe every Friday for dinner. I just love the Fish and chips, they (to me) are the best in town… Read Full Review

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★☆☆☆☆

“Where Common Politeness and professional courtesy is...”

Written on: 21/01/2016 by Nancylove (1 review written)

Leeds City Centre Morrisons (Merrion centre mall) Where Common Politeness and professional courtesy is MISSING! Witnessed the appalling display of group rudeness against a polite customer just wanting to pay for his goods at the Merrion Centre mall Morrisons which absolutely appalled us. Enter an employee who has the reputation to be very bitter and rude when innocently men say "thank you love!". This time this employee at the self checkout called the customer "...Love!" then went directly… Read Full Review

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★☆☆☆☆

“Price of food”

Written on: 16/01/2016

I was shopping on the meat counter in Morrison's today .And I was shocked to see the price of a couple of pigs trotters. £3.78 its rediculous .all the meats gone up. In fact all the food had gone up in price. Its not gone up a bit its gone up a lot.pigs feet are not worth anywhere near that money. Anyone who buys them must be stupid. Take notice everyone. I went to a butchers for some and they only charged me a pound for 2… Read Full Review

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