Morrisons Reviews

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★★☆☆☆
2.0 / 5
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  • Quality of service

  • Layout of shop

  • Value For Money

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Latest Reviews

★☆☆☆☆

“Eating at Morrisons Cwmbran”

Written on: 02/05/2015 by Popetq464 (1 review written)

Today my wife and I had the worst meal we have ever had and we've had a few. Feeling a bit peckish after shopping we decided to get a drink and snack in the restaurant. On special offer was hot turkey sandwich which was realistically priced. We thought it would be ideal. Unfortunately what turned up was a finger roll filled with a processed turkey roll slices served with chips. The roll was dripping with a thin gravy and the soggy result was disgusting. The chips were cold and all in all it was… Read Full Review

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★☆☆☆☆

“Poor customer service”

Written on: 24/04/2015 by wdBrennan1947 (1 review written)

I have just visited the Morrisions store in Wilnecote Tamworth for the last time. I work near by so it is handy for me. I use the store every day to buy sandwiches & cigerettes and spend around £12.00 Also as a familly of 5, we spend around £200.00 every week on groceries. But after the terible service recieved at the cigerette counter we will no longer be using the shop at all. After standing in a queue looking at an empty counter for 20 minutes waiting to be served for cigerettes. I have… Read Full Review

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★★★☆☆

“Unhelpful Staff = An unpleasant experience”

Written on: 16/04/2015 by 459Copeland (1 review written)

2 complaints: poor service at the bakery and rudeness from the young man at the basket checkouts. I waited at the bakery to be served a member of staff heard me requesting service, ignored me, left the bakery and told me that she should have finished at 5. It was 5.15 fair enough. My point is that she should have acknowledged me and told me that another member of staff would serve me. In the event, I didn't bother to wait to be served and continued shopping. Secondly, the member of staff at… Read Full Review

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★★☆☆☆

“Served by surly staff member”

Written on: 13/03/2015 by NicoMoore (1 review written)

I visited Morrisons in Derby to get some dry cleaning done and I felt like I was putting the member of staff behind the counter out by asking her to do my dry cleaning. The attitude displayed by this member of staff was rude and abrupt. If I'd have had the time I'd have taken it elsewhere. On a positive note the staff on the checkouts were friendly and showed that this is how customer service should be to people who use the store… Read Full Review

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★☆☆☆☆

“POOR POOR POOR”

Written on: 01/03/2015 by ckckckccccucgccd (1 review written)

I went to Morrisons to get one of their special offers the item was half price. I went to 3 Morrisons yes 3 to try and get the product I even asked customer service if they could ring another store to see if they had the offer in stock which they did and was told yes the other store has it in stock when I got to the other store the items where not in stock. Horrendous service I don't even think they had the item available in any store I think it was a false promise. Good Luck Morrisons you… Read Full Review

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★★☆☆☆

“Service without a smile”

Written on: 01/03/2015 by nanicholi (15 reviews written)

I must confess that I have never been very fond of Morrisons. Perhaps is the store set up being used to other stores, but I keep giving them a try. Today I wanted to buy some onions; just that. I picked and bagged the onions and went to the express checkout. The queue was about 10 people long; there were 3 machines available of the 4 machine set up. The attendant seemed to think that a smile was forbidden. Tired of waiting and with the 4 open checkouts all with queues and loaded trolleys… Read Full Review

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★★☆☆☆

“Ignorant Staff”

Written on: 28/02/2015 by 19operator47 (1 review written)

The staff at the Harwood,Bolton branch need training how to treat customers, how to be polite and learn good manners. I visit this store probably twice a week and without fail the staff push past you without saying "excuse me" or block your way in the aisle, don't ask if you need help. Today I heard a woman at the fresh fish counter ask for a certain fish the guy replied "no, we don't have any" in a surly manner, turned around and he walked off. MORRISON'S NEED MANNERS… Read Full Review

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★★☆☆☆

“Quit being a chameleon! ”

Written on: 25/02/2015 by NorfolkNman (6 reviews written)

Morrisons have been getting a rough ride of late and to be fair most of it is perfectly justified. The brand has always been a working class store that appeals to the north of the country, but now they have a foot in the big 4 door they think they need to up the game and have posh foods instead of cheap foods. Availability is diabolical, i can go to my closest supermarket on a saturday and i could 100% assure you they will have none of the following... loose bananas, broccoli, loose carrots… Read Full Review

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★★★★★

“Unbelievable Flowers !”

Written on: 24/02/2015

We can not believe the flowers my husband bought on the 9th february (our anniversary) It is the 24th february and they are still beautfull. The longest lasting flowers (roses) we have ever had.We will be buying more of the same! from Morrisons Chorley. … Read Full Review

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★☆☆☆☆

“Castelvero, Piemonte, Barbera”

Written on: 20/02/2015 by george8123 (1 review written)

after trying several of the wines from Morrison's super market over the years I had resigned myself to never buying wine again from them, on Monday 16/02/2015 I helped a neighbour in with there shopping and she insisted that I take the bottle of red Castelvero Piemonte Barbera on the 20/02/2015 I opened the bottle of wine and again it was like drinking vinegar and the best place for it was the drain, why do Morrisons always appear to take the stuff that is absolutely horrible? Morrisons wine… Read Full Review

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★☆☆☆☆

“fresh cooked pies”

Written on: 19/02/2015 by Carly323 (1 review written)

Freshly cooked pies???..only if there are any ready when customers want them!Sveral times I have been disapointed with NO PIES READY.. yes they offer to "put some on to cook" but who wants to wait 35 to 40 minutes.Not me.And I was not the only customer finding the paticular pies they wanted were not available,the lady in front of me similarly disapointed. Also several items were unavailable on the shelves of the rest of the store and after speaking to a member of… Read Full Review

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★★☆☆☆

“Prices v checkout charges”

Written on: 27/01/2015 by 214Kidd (1 review written)

Almost every visit to the Newlands store requires a second visit because the item has been overcharged at the till. Either that or the customer accepts the overcharging. It becomes tiresome after a while. … Read Full Review

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★☆☆☆☆

“poor service time and time again”

Written on: 25/01/2015 by SullivanEdmondson (1 review written)

18 checkouts only ever 7/8 open every visit… Read Full Review

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★☆☆☆☆

“Customer Service”

Written on: 24/01/2015 by Soto363 (1 review written)

on the phone for over an hour no help at all absolute joke… Read Full Review

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★★★☆☆

“Staff Not Interested And Offers That Don't Add Up”

Written on: 13/01/2015 by Grega40 (1 review written)

I shopped at Morrisons for a while but was unhappy at staff attitudes and quality control. I've been sold rancid meat and although exchanged I was not even offered an apology.

Offers an wine, like other stores, tend to be meaningless fiddles with earlier prices; and offers of multiple buys often mislead on the prices so that you either have to argue at the till on pay the extra.
The self check outs are very hit and miss and you often have to call the assistant to reset the things. Yesterday on a… Read Full Review

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Sim_Ples's Response to Grega40's Review

Written on: 01/02/2015

Offers on TV too, and when you go in to buy they have mysteriously all sold out?? Stopped shopping at Morrisons a long time ago, and nothing they can do or offer would ever entice me back. Finished with their sneaky ways, and treating customers as if their brainless.

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★★★★★

“I love morrisons ”

Written on: 04/01/2015 by Paigeb (2 reviews written)

Always friendly staff Lovely food The Match and more card so I'm benefitting Least they have a customer service desk and public toilets unlike aldi Everyone should shop here and keep the British food british !… Read Full Review

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★★★★★

“Morrisons crawley town centre”

Written on: 24/12/2014 by Arsenault129 (1 review written)

I have recently started to shop here after being a lifelong tesco shopper the staff here are lovely the bakery the fresh vegetables the meat all much better than tescos I must admit I shopped once at the morrisons in broad field and wouldn't choose to shop there again mainly because of staff. But the new one in crawley town where the cinema used to be is smashing… Read Full Review

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★☆☆☆☆

“Dont care at all !”

Written on: 16/12/2014 by missery (1 review written)

A Most dreadfull experience,time after time. I complain but nothing is done. Staff are rude unhelpfull,dont care. Last visit two young girls at checkouts had their backs to us and obviously did not want to serve anyone. I asked if they were open? they turned around on their swivel chairs and then started to chat to a man about a party etc.I had unloaded all my shopping by the time she had ignored me.Then said shall I start. By this time I was livid ! Morrisons dont deserve to be in business… Read Full Review

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★☆☆☆☆

“Made Ill.”

Written on: 16/12/2014 by Ian9876567 (1 review written)

Myself and parents had breakfast at Connahs Quay Morrisons. We all became ill, sick and had diorreha. Same had happended to me a few months before at Rhyl Cafe where Brian the manager could not give a hoot when I reported to customer services the next day. Not going to Morrisons again. Everything at Morrisons looks good, but this is only skin deep. I was born in Bradford, the city where Morrisons began and I am ashamed this company is from the city… Read Full Review

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★☆☆☆☆

“Avoid Rothwell in Leeds at all costs!”

Written on: 01/12/2014 by Norrisaf420 (1 review written)

Lost bank cards in shop in Rothwell, Leeds. Went to customer services who refused to give me them back despite my giving them all of the information on both cards. Customer service staff were awful, as was the supervisor who should be dismissed for his appalling attitude. Took the cards off the counter and was then declared by the staff to be a thief. How the hell can I be a thief with my own property. Had to return to the store with other ID. No apology, just rude, ignorant and aggressive… Read Full Review

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Huey_Dewey's Comment

Written on: 04/01/2015

Morrisons is struggling to compete with other supermarkets. The Nottingham Netherfield branch isn't great for customer relations and I avoid it all costs.

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