Asda Reviews

Click here if this is your business
★★☆☆☆
1.6 / 5
436
17% of users recommend this
Click here if this is your business
  • Quality of service

  • Layout of shop

  • Value For Money

Summary

Asda is one of the so called Big 4, the 4 biggest supermarkets in the UK. Do you shop at Asda and you want to let other people know what you think, then write a Asda review right here!
? Ask our helpful community of experts about this product or company
Asda - Ask a question now

Media Gallery for Asda

Asda
Asda

Refine your search

Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month.

Latest Reviews

★★☆☆☆

“Delivered friday all gone off my today monday”

Written on: 06/06/2016 by McDonaldfy399 (1 review written)

I usually shop at Aldi but it was the school holidays last week and didn't fancy food shopping with 3 primary aged kids. So I decided to shop online at Asda. We are in chester by the way. I spent a lot more than i do at Aldi but that was ok as we got some different things. However all the fresh items were very short dated and we got them friday morning and are already out of date now. I am so dissapointed. 140 pounds is a big shop and not even the mince beef had a date into this week. We have… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Disgraceful ASDA”

Written on: 24/05/2016 by DaphneBastians (2 reviews written)

I completed an ASDA online food shop. The food I ordered included ingredients that I was going to use to cook my Mother's birthday meal and some alcohol for her and our guests. The shopping was delivered on the night as arranged however I was given just 4 items and told that there were none to come. I said that is ridiculous I have no food for my guests! I was given a number to ring but they could do nothing, they said that they would give me £12 compensation and a free delivery. I replied I… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Asda Marple”

Written on: 17/04/2016 by marpleshopper (1 review written)

I shopped at Asda Marple then went into Marple center to visit other shops, I bumped into an old friend who suggested a coffee. After a long chat I realized that my time in Asda Marple supermarket car park may be approaching its allotted time (2 hours). I went back and drove home. A week later I received a letter informing me that I have been fined £70.00 for an over stay of my 2 hours ( by 11 minuets ). It seems that a company called 'Smart Parking ltd.' have one of those awful spy camera's… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Transit21's Response to marpleshopper's Review

Written on: 18/04/2016

they all use this money making ruse now if you did not go in one of their shops for one week in every town they would soon pack this up but you knkw what brits are very guilable

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review Read 1 Comment
★★☆☆☆

“I have been buying four cans of a German...”

Written on: 04/04/2016 by zimm (1 review written)

I have been buying four cans of a German lager(Feldschlobshen)for about a year now.Called in tonight and having always paid £3 was surprised to see a label saying reduced price £3-50.Overnight the price had gone up to £4 and then amazingly been reduced to £3-50,still making it 50p more than I was originally paying… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“RECEIVING THE WORNG DELIVERY IS CUSTOMER'S FAULT ”

Written on: 13/01/2016 by tamara82 (1 review written)

I ordered 12 bottles of white wine Albarino, I ordered this one because It is from the city I am from and I wanted it for my wedding in the next 5 days.... I receive instead a box with 4 bottles inside of south african cheap wine, that I could purchase in the off licence around the corner. When I call the first think they believe is that the box has been tempered with... so how would 12 bottles fit on 1 box for 6 only, I don't know. The box said 1 of 1, so there were never 2 in the first… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★☆☆☆

“Sour milk!! ”

Written on: 01/01/2016 by pmShepherd242 (1 review written)

Well me and my friend opened a bottle of milk that we bought yesterday and it was lumpy and sour! I do not suggest their milk but usually their products were okay but their milk is awful… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Dont Care About there CUSTOMERS”

Written on: 17/12/2015 by KadynFry1952 (1 review written)

Well what good things can I say about ASDA?, OH NO WAIT I CANT!, ive been shopping with Asda for quite a while now and I would like to say I will never ever be using them ever again, even if they are the cheapest! Its not even worth it I rather spend that bit extra money else where knowing at least you get your deliveries on time and without any problems what so ever, I had a problem with Asda before - I placed an order for the value of £165.89 yet my order didn't arrive, and upon calling… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Transit21's Comment

Written on: 18/04/2016

do any of the supermakets NO WAY

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review Read 1 Comment
★☆☆☆☆

“ASDA DON'T CARE ABOUT THEIR CUSTOMERS ANYMORE”

Written on: 11/12/2015 by plHunt423 (1 review written)

I have been shopping with ASDA for over 30 yrs but sadly their customer service is now so shoddy that I think it's time to move on to another store with better reviews. I have been spending over £150 a week on groceries and alcohol with ASDA but have had two bad experiences in the last week and no one took a blind bit of notice when I complained as the staff just dont seem to care . My first gripe related to discrepancies on my bill as the prices I was charged did not relate to that… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Bad Management”

Written on: 06/12/2015 by danieljames123A (1 review written)

I was shopping in the upton asda last wednesday everything was fine freindly staff tidy stall ect untill l got to the till there were 2 employees sharing sweets in the shop floor then an asda employee was buying shopping.They stood there talking the 3of them amoung themslves while i was waiting people were coming and leaving the stall while i stood there like a lemon waiting to be served.I waited that long in the end ileft the conveyer full of shopping and walked out the shop and went to aldi i… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★☆☆☆

“Excessive personal information required for price...”

Written on: 08/11/2015 by cathflo (1 review written)

Asda have now decided that you have to open an account in order to check your receipts for the much vaunted price comparison with possible vouchers. It is now not possible to check receipts without this so presumably people, and there are some, who do not have internet access are excluded from this offer. It is not possible to check receipts instore as Asda is hiding behind the Data Protection Act to stop staff asking for information. Why should you need to provide ANY personal information… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“asda byker cafe”

Written on: 04/11/2015 by Quinlanai381 (1 review written)

my wife and I were in the café at asda byker today 4/11/15 . we had to wait awhile to be served even though there was six staff behind the counter,we then had to wait to be served coffee, there was only one person in front of us but by the time we sat down our food was mainly cold.MORRISONS have a much better system and our food is always hot… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“horror at asda”

Written on: 01/11/2015

Groceries delivered on 20th oct 2015..missing chilled items to value of £23..rang.assured they would redeliver..told the store would call me..they did not.rang their cust services several times daily..after 4 days of constant ringing and being told the same, I then sent another email..saying how big this complaint was getting..as I had to do a round trip of 34 miles to a supermarket I get rest of my shopping as I had a dinner party on 21st oct. I had to take 2 hours unpaid from work in order… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★☆☆

“Shoddy after service”

Written on: 25/10/2015 by f1kat (1 review written)

I've done online grocery shopping with ASDA for a few years and always been happy, even when I've not received an item I've always had a refund straight away. Not this time! After not receiving an item recently I tried to request the refund online but wasn't given the option. Spoke to a lovely lady at the contact centre who was going to contact the store to say I've an item missing and arrange a refund. This was on 15 October. I'm still waiting for either! Phoned the contact centre today and… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★☆

“dr.oertker rissorante”

Written on: 29/09/2015 by carlalinda (1 review written)

ive tried the mozzarella pizza for free from dr.oertker It was really nice and they do lots of flavours to choose from the mozzarella is very cheesy and authenticated ace… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Poor staff attitude”

Written on: 25/09/2015 by EdenMcDonald (1 review written)

Used to shop at asda all the time but stopped at Christmas last year due to rude and unhelpful staff however after ordering an item via click and collect I called into my local store and decided to buy some fruit . When paying for my shopping I was reminded of why I no longer shop there when I heard a member of staff being very rude to another customer who was apparently experiencing difficulty with the self service tills . No wonder people are now changing to the budget supermarkets where not… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Bad”

Written on: 01/09/2015 by Jimburns11 (3 reviews written)

Customer service is shocking at this place, I asked a worker if they could help me find an item and she completely ignored me. I won't be back… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Lorraine30's Response to Jimburns11's Review

Written on: 11/09/2015

Why on earth did she ignore you. You pay her wages you should have put a complaint in. I feel very sorry for you.

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Cliffwelwyn's Response to Jimburns11's Review

Written on: 22/10/2015

yes i stopped using asda they are so rude and unhelpful

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review Read 2 Comments
★☆☆☆☆

“Product quilaty”

Written on: 31/08/2015 by DangeloEngland345 (1 review written)

Bought a cake today which I presume to be on promotion as it had large displays in a few areas. The cake was an asda fine coffee and walnut. This product had a sell by date of the 08/09/2015. Therefore you would expect freshness and flavour. This cake was very dry of which by its ingredients I would of expected this cake to be moist, I would rate this cake as a one star and can say I was very disappointed as I often buy asda fine products, but this one was terrible… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“expensive”

Written on: 28/08/2015

Stopped shoping at Asda Chatham when they were making so called improvements . This week we thought we would have a change . Never again shelves empty ( 11am Friday 28th August) could not beleive how expensive they are now .They used to be goid value not now . The only good thing we did not have to queue at check out . … Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“disabled help”

Written on: 11/08/2015 by lkO'Hara131 (1 review written)

I went into asda in Scunthorpe and the queue was horrendous with 1 till on and trolleys full and baskets full. Not been able to stand more than 5 minutes with being disabled, I asked if I could have some cigarettes if I left the right money and they refused. Not so bad because another till eventually opened and I thought I would go on there as was struggling. Asked for a packet of cigarettes and told no you need to go back in the other queue. I explained I couldn't stand and you can quite… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Worst home delivery experience!!!”

Written on: 29/06/2015

I have been using the home delivery service from Asda for many years and it has been getting progressively worse. With every shop there are missing items, my last shop had 16 items missing which I had paid for. Items which are substituted are pathetic and the majority of the time do not represent the items which you asked for or represent good value for money. I have constantly had vegetarian items exchanged for meat products which I have aasked them not to do time and time again. Customer… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
overview