Asda Reviews

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★★☆☆☆
1.6 / 5
454
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  • Quality of service

  • Layout of shop

  • Value For Money

Summary

Asda is one of the so called Big 4, the 4 biggest supermarkets in the UK. Do you shop at Asda and you want to let other people know what you think, then write a Asda review right here!
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Latest Reviews

★☆☆☆☆

“bad pricing”

Written on: 23/07/2017 by yetanothermugagain (1 review written)

OH am i missed off with ASDA Merthyr? i saw a duvet of the type i wanted in the SALE section marked £12 so i took it to the checkout where i said this was in the sale section, the person said its £12 i said its from the sale section,OH it was £6 but that was yesterday !!! what a ripoff (and there are still 2 in the SALE section)… Read Full Review

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★★★☆☆

“ASDA pass rip off”

Written on: 15/07/2017 by JeffersonWagner (1 review written)

My ASDA pass has finally expired, and thank God. Minimum delivery is £25 for home shopping, however if you own a delivery pass, you have to spend more than £25. Sometimes I only wanted a top up shop, so I would have to go Iceland instead. In general I like ASDA, and have been a customer for years, and will continue, but I won't be buying another pass, because all though i may have saved on delivery charges - I had to purchase way more than the minimum order, just to benefit from low cost… Read Full Review

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★☆☆☆☆

“Asda are appalling, dreadful ”

Written on: 25/06/2017 by Lila195 (1 review written)

I ordered online from asda and waited in for the delivery, and waited and waited and waited. I had no contact at all. Eventually I rang customer services and was told that the driver couldn't find me so he cancelled the whole order and carried on with his day. I live in a road easy to find just off a major road well signposted. Had he not found the house he could have phoned me on the number on the order sheet and I could have found him on foot in 3 minutes but he couldn't be bothered. I don't… Read Full Review

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★☆☆☆☆

“How Can Asda not have Milk for Home Delivery??!”

Written on: 13/05/2017 by AliyahMurray135 (1 review written)

I have used Asda a lot for our home delivery groceries. It is now becoming the norm that every single time there are at least half a dozen items or more not available, one week it was 11. Amazingly, it has been milk several times. Today it was their own organic milk and a Cravendale semi-skimmed. How can a supermarket (Associated Dairies indeed) not have milk for delivery, I'm not asking the impossible here am I? Other 'unavailable' items today were Quorn sausages, chocolate milk, green… Read Full Review

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★☆☆☆☆

“Asd Fabric Freshener”

Written on: 07/05/2017 by Finnav148 (1 review written)

I recently bought Asda fabric freshener because it was cheaper than the Fabreeze I usually buy.When I sprayed my sofa etc some of the spray hit the walls behind the furniture.It literally took the paint off the walls. When I complained to Asda by email I was offered a £5 voucher as an apology.I then rang Customer services to say I was not happy with the offer as I would have to decorate my sitting room & £5 wouldn't even buy a tin of paint. I was told that as my sofa wasn't marked they would… Read Full Review

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★☆☆☆☆

“Disgusting Service Avoid”

Written on: 20/04/2017 by CallieW (1 review written)

I went into the store to top up my electricity key and although they took the money, they did not top up the key. Then they refused to top up my electricity key and I lost all the contents of my fridge and freezer… Read Full Review

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★☆☆☆☆

“ Do not waste money on a delivery pass”

Written on: 16/02/2017 by Niquireviews (1 review written)

I bought a Asda's delivery pass for a year as I live in a rural area and I thought it would make my life easier. Do not spend the money on the delivery pass, Asda feel you are a capitive customer and treat you with contempt. Over half of my orders were delivered excessively before the delivery slot, with Asda phoning my mobile and telling me they were ready to deliver, with the earliest example on a 5-6pm slot of a phone call at work at 2pm saying they were ready to deliver, each time I have… Read Full Review

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★☆☆☆☆

“Sandwich Counter”

Written on: 19/01/2017 by MichaelTONeill (1 review written)

I go to Asda at junction 33 in Cardiff most mornings hoping to purchase sandwiches, most of the time nobody has bothered to re stock and what is left on the shelves looks a disgrace, it shows that very week management in place. This morning at 07.20am was no exception asked two members of staff who told me that the shelves had been restocked they obviously had not woken up as I was standing along side the empty shelves when asking. Regards … Read Full Review

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★★☆☆☆

“Rudeness”

Written on: 18/01/2017 by foundrax (1 review written)

Went into Yeovil Asda this morning and found all the staff (all men) very rude. They were too busy to move their unloading trolleys and not notice customers were trying to shop by blocking them and not even saying sorry. Another member of staff was standing over me while I was trying to decide on some items from the frozen section but he wanted to get in as obviously shopping for online customers was more important (this seems to be the norm lately)… Read Full Review

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★☆☆☆☆

“APPALLING CUSTOMER SERVICE IN ASDA HARLOW”

Written on: 16/12/2016 by YIDO1954 (1 review written)

THE MANAGER IN ASDA HARLOW IS SO RUDE AND UNHELPFUL. I WISH I KNEW HIS NAME AS I WOULD REPORT HIM. ALL I KNOW IS THAT HE IS A YOUNGISH MAN WITH NO MANNERS AND IS CLEARLY IN THE WRONG JOB! THEY NEVER ANSWER THE PHONE WHEN THEY DO EVENTUALLY ANSWER THEY THEN HANG UP ON YOU AND IF YOU HAVE A QUERY THEY ARE NOT WILLING TO HELP YOU AND THEY GENERALLY COULDNT CARELESS ABOUT THEIR CUSTOMERS. THE CUSTOMER SERVICE STINKS IVE NEVER KNOWN ANYTHING LIKE IT!… Read Full Review

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★☆☆☆☆

“ Appalling quality fruit and vegetables”

Written on: 05/12/2016 by ml24 (4 reviews written)

Asda may be keen to promote itself as cheap, but it is not. I eat a lot of fruit and veg, but if I buy it from Asda, the fresh fruit is usually hard, and tasteless even after ripening, or it is mouldy. Same with the broccoli Lost count of the amount I've had to throw away. The quality used to be good about 10 years ago, but I have had to stop buying from Asda now because of this… Read Full Review

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★☆☆☆☆

“ Appalling quality fruit and vegetables”

Written on: 05/12/2016 by ml24 (4 reviews written)

Asda may be keen to promote itself as cheap, but it is not. I eat a lot of fruit and veg, but if I buy it from Asda, the fresh fruit is usually hard, and tasteless even after ripening, or it is mouldy. Same with the broccoli Lost count of the amount I've had to throw away. The quality used to be good about 10 years ago, but I have had to stop buying from Asda now because of this… Read Full Review

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★☆☆☆☆

“ Appalling quality fruit and vegetables”

Written on: 05/12/2016 by ml24 (4 reviews written)

Asda may be keen to promote itself as cheap, but it is not. I eat a lot of fruit and veg, but if I buy it from Asda, the fresh fruit is usually hard, and tasteless even after ripening, or it is mouldy. Same with the broccoli Lost count of the amount I've had to throw away. The quality used to be good about 10 years ago, but I have had to stop buying from Asda now because of this… Read Full Review

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★☆☆☆☆

“Lost it's new store gloss pretty quick”

Written on: 17/11/2016 by Copeland2 (1 review written)

Entrance and car park littered and dirty. So is the store. Dirty, untidy, lacking stock. Empty shelves particularly in bath/shower products. Disgusting mess on egg display. Complete mess of broken and smelly egg boxes. Staff lack any kind of customer service. One sarky staff member who I asked for help was just plain rude. Checkout lady unable to say hello or chat for reasons unknown, just lobbed products through the till at high speed without any consideration for what that was doing to the… Read Full Review

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★★☆☆☆

“Wrong colour suit”

Written on: 28/09/2016 by Yair466 (1 review written)

Purchased a suit from online and collected in one of the stores. Got it home to notice it was 2 different shades of black! The worse part is that it is advertised as a whole suit...not very good when it's 2 different colours!… Read Full Review

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★☆☆☆☆

“Asda worst supermarket”

Written on: 21/08/2016 by CeliaTilley415 (1 review written)

Did a online grocery shop at asda ordered it for 12.00 - 13.00 pm still hadn't come by that time looked at my delivery details and it stated that delivery had taken place at 12.30 so I phoned customer services who couldn't speak English and was of no help at 1.30 I went to work driver phoned and I told him I had gone to work and could they deliver when I returned he said they would try no delivery so cancelled my order ordered from tesco no problem so deleted asda app and shopping at tesco in… Read Full Review

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★☆☆☆☆

“disgusting couldnt care less!!!”

Written on: 17/08/2016 by nzEwing17 (1 review written)

Never use click and collect, several items were out of date and the rest had 1 day to use by date, rang the help line they couldn't care less, gave me a refund for the items out of date that is not the point I wanted fresh food to feed my family not my money back, will never use this service again!!… Read Full Review

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★★☆☆☆

“fly in popadom”

Written on: 02/08/2016 by Cross469 (1 review written)

Absolutely disgusted sat eating my popadom when my partner noticed a fly and its feaces all over the bottom popudom rang Asda to be told are you being serious just don't eat it can honestly say I will not be shopping at Asda Halifax again the staff are rude and arrogant and definatly need help in customer service no wonder the store is half empty when I walk round shame on you halifax… Read Full Review

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★★☆☆☆

“Delivered friday all gone off my today monday”

Written on: 06/06/2016 by McDonaldfy399 (1 review written)

I usually shop at Aldi but it was the school holidays last week and didn't fancy food shopping with 3 primary aged kids. So I decided to shop online at Asda. We are in chester by the way. I spent a lot more than i do at Aldi but that was ok as we got some different things. However all the fresh items were very short dated and we got them friday morning and are already out of date now. I am so dissapointed. 140 pounds is a big shop and not even the mince beef had a date into this week. We have… Read Full Review

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★☆☆☆☆

“Disgraceful ASDA”

Written on: 24/05/2016 by DaphneBastians (2 reviews written)

I completed an ASDA online food shop. The food I ordered included ingredients that I was going to use to cook my Mother's birthday meal and some alcohol for her and our guests. The shopping was delivered on the night as arranged however I was given just 4 items and told that there were none to come. I said that is ridiculous I have no food for my guests! I was given a number to ring but they could do nothing, they said that they would give me £12 compensation and a free delivery. I replied I… Read Full Review

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