Asda Reviews
Summary
Asda is one of the so called Big 4, the 4 biggest supermarkets in the UK. Do you shop at Asda and you want to let other people know what you think, then write a Asda review right here!
Media Gallery for Asda
Latest Reviews
★☆☆☆☆
“Asked for ID because I was talking to another customer!”
Written on: 14/06/2013 by Jax1985
Whilst complaining about the length of the queues to the person behind me at the checkout I caught the checkout operator looking at me and the guy behind me. I was buying alcohol and the guy behind me was not. But she said she needed ID from HIM as well as me because I had been talking to him. I said I had nothing to do with him, but she said because I had talked to him she needed his ID too. Not only was this stupid and arrogant of the checkout operator but it was very embarrassing for... (read more)
★☆☆☆☆
“Excuses and Lies”
Written on: 07/06/2013 by MTAYLOR92 (1 review written)
I ordered a phone from ASDA direct 2 days ago and I paid for it to be delivered today. It didn't turn up. So I speak to a useless woman on the telephone and these were her words to answer my problem. "Sorry about the delivery not turning up. I've spoke to the delivery company and they will contact you NEXT WEEK to tell you IF you'll get your parcel". Ohh well I am sorry, I didn't realise that I had to pay for the item (£99!!!) then the selected day delivery (£5!) to then be told IF I will... (read more)
★★☆☆☆
“Offers on shelf do not match till Receipt ”
Written on: 06/06/2013 by 007spyguy007 (19 reviews written)
Asda price guarantee, what a joke! Since I started using the self check out most of the things on offer when I scan the items are different to the shelf price therefore no offer. I called them over time after time and they make me wait to check the price to see if I'm lying and they always return and apologise. One of the staff members laughed and said "I wonder how many other people we have ripped off today!" This happened to me again today with Item showing offer of £1 and when I got to... (read more)
★★★★★
“First class service; best I've used”
Written on: 30/05/2013
I started online shopping for the weekly big shop about a year ago, originally using one of Asda's competitors. That company did a reasonably good job but I wasn't always pleased with quality of the fresh produce so one week I decided to try Asda instead and have stuck with them ever since. The quality is good, the service from the drivers and online staff is efficient and friendly and it's even a bit cheaper. I am delighted I made the switch. (read more)
★★☆☆☆
“Good value, hateful shop!”
Written on: 29/05/2013 by Britainboy (23 reviews written)
ASDA is the supermarket we use most but feel obliged to since we get a discount. Out of choice I'd shop weekly at Morrisons since it has the best bakery, Deli Counter and Butchers of any supermatker by far! ASDA has it's market though. It does have low prices and laods of promotions (however many force you to buy in large quantities such as 3 for £2 rather than the more simple BOGOF or 1/2 price). Overall it's great value for money and it's home brands are fair quality and reasonably... (read more)
★★★★★
“GO ASDA YOUR THE BEST”
Written on: 22/05/2013
Go Asda I am so happy with the service ASDA gives to me. It has now been over two years since ASDA has been delivering groceries to my door.My groceries always arrive on time. Groceries are always packed easily for me to put away and find. Fresh fruit and vegetables are always the usual just picked fresh standard. My substitutes are always substituted for a quality better than what I originally picked. The delivery drivers are always on time and courteous. I am a busy mum and for the past... (read more)
★☆☆☆☆
“Asda you should be ashamed”
Written on: 18/05/2013 by Chrish1
I ordered a piece of furniture from asda direct at the start of april, lovely. When the item arrived it was damaged, not so good! But nevermind ring a.d explain the situation they give me a Y number and explain someone will call to arrange collection. 8 days later, funny, no call. Ring asda direct again, oh.. no record of my initial call. ok arrange another collection but replacement cannot be sent until faulty item is returned, fine. Item gets collected this time. 7 days later no... (read more)
★☆☆☆☆
“Don't bother rubbish”
Written on: 18/05/2013
After waiting two whole days for a patio set to arrive, to find on opening the box by the way it look it been resealed it as been used , straight away I phone customer service explaining the parasol is dirty even grass was in the box , clearly this patio set had been used I told them I explain I waited two day for delivery only to find its second hand all they could say sorry , sorry doesn't cut it after waiting two day for some else's hand me down this first and last time! I'll be... (read more)
★☆☆☆☆
“poor”
Written on: 13/05/2013 by pami (2 reviews written)
None approaching with poor customer service, ask too many personal questions by being unprofessional, does not take the customer to the product, no sense of humour, serve you with unpleasant and unwelcoming attitude. At the Leicester branch. (read more)
★☆☆☆☆
“Poorly trained staff and abmissmal service”
Written on: 10/05/2013 by johnpd (1 review written)
My 22 year old son went to the cigarette kiosk in asda lower earley and they refused to sell him a dvd rated 12. Now i know he looks young but certainly not under 12 and he was paying by debit card (not may 11 year olds with bank accounts which should have given then some clue) but i was told he had to be 25 or over!!!! Anyway after much argument i said I would buy it, I'm 60 by the way, but they refused me saying that i would give it to him ;-) well they were not wrong there but so... (read more)
See next 10 reviews
Showing 1 - 10 of 273 Reviews
★★★★★
“asda are okay”
Written on: 04/05/2013
i feel that asdas if okay the reason for this is in 1944 i had to supplie my men with horse burger so they could eat but asda would not expect my master card i was angry but yolo anyway i used one of my other cards (read more)
★★★★★
“Good service”
Written on: 03/05/2013 by mrg123456789 (4 reviews written)
The Stowmarket store offers great service. THey always go the extra mile. (read more)
★☆☆☆☆
“Poor systems, terrible customer service”
Written on: 02/05/2013 by fatsad (1 review written)
Bought an jumpking 8ft trampoline off their website which reported that it was in stock. Awaited the 2 weeks delivery period, but received no further communications. When i called i was told they had no stock, and that they would cancel my order, so that i can re-order when back in stock. However, they could not tell me how i could be sure that next time it really would be in stock. they were completely useless at coming up with any goodwill gesture for wasting my time while having already... (read more)
★☆☆☆☆
“Dirty, dull and lack of stock!”
Written on: 11/04/2013
I went to the Asda Worthing today and was not impressed! I bought a pizza and created it myself. I told the smember of staff what I wanted and she made it with no gloves. When she'd finished we checked it and found she'd added a topping we hadn't even asked for! They had no good puddings and the store was small and had a lack of stock. Overall I'm not impressed! (read more)
★☆☆☆☆
“Non existant customer service”
Written on: 07/04/2013
Ordered food to be delivered tues between 7-9pm. Nothing arrived by 9.45, I called and was advised the driver was running behind and would be 15 mins. The goods did not turn up at all!! Called the next day twice, was not called back at all the first time. Second time called back and told dont know why they didn't show, they'll come tonight in the same time slot! Driver turned up at 5!! No compensation , no apology and not even a call or email to advise of the delay. On top of that all the... (read more)
★☆☆☆☆
“poor customer service ”
Written on: 06/04/2013
Asda will happily sell you a delivery time for £5.95 but it seems very unlikely that you will actually get your item on the time you have picked because it doesn't even leave their warehouse until AFTER the delivery time you have chosen. Asda customer service is non-existent, nobody will call you back. Asda complaints are just as bad, still waiting to hear from them.. And finally is you even attempt to write a bad review on the web site it gets blocked! (read more)
★☆☆☆☆
“The customer comes last”
Written on: 05/04/2013 by paragonwsm (2 reviews written)
The wine I like is on Rollback. This means that it is sold out every time I go in. I called the Customer Service department and was told they would investigate and call me back in about half an hour. An hour later I called and was told the person I had spoken to was on break. Eventually he called me back and told me the wine had been delivered to the store early that afternoon. He had not asked why it was not on the shelf at 4.30. if I wanted to speak to a manager I would have to wait two... (read more)
★☆☆☆☆
“TROLOLOLOLOLOLOLOL”
Written on: 25/03/2013
your patehtic you put poo in the baby powder and it was floating around in the milk (read more)
★★★☆☆
“Price Increase”
Written on: 23/03/2013
Ordering on the monday for a thursday delivery the goods come on time. Checking my receipt later I realise that they have overcharged me by £35. After getting through to the customer service I was told that there had been a price increase,How can they do that to you!!!!!If someone had paid through there debit card and this had made them go overdraw they would of been charged. Now they are going to give me a refund so check your bills carefully. (read more)
★☆☆☆☆
“Despicable, disgraceful, disgusting”
Written on: 21/03/2013 by shanderson (1 review written)
This company is the epitome of the word ‘disgrace’. Their customer service is beyond disgusting. They have a front call Asda Flowers which you all may mistake for a florist. I ordered flowers for Mothers Day (how unusual!) but to make sure there were no problems I ordered them for delivery a day early. They did not show up and by the time I got in touch with them on Mothers Day, they said they had posted the flowers! Actually posted them, letterbox and all! The service I received... (read more)
See next 10 reviews
Showing 11 - 20 of 273 Reviews
★☆☆☆☆
“Really shocking service from asda direct never again”
Written on: 13/03/2013 by Premiie
I have ordered 3 of the same brand microwaves from asda direct as all 3 we're all faulty, service from South Africa call centre was terrible but does anyone in the uk care? No they dont so I am never going to purchase from them again. I have paid for 3 microwaves, had 2 returns and refunds and they want me to take a day of work and wait in from 9am to 8pm to collect the third one. Why can't they just do an exchange as its the same microwave that was ordered 3 times.? Also I offered to... (read more)
★★☆☆☆
“Time wasters”
Written on: 08/03/2013
I brought minsk white gloss 4 door wardrobe from Asda direct on the 7th of January. The delivery came on time the delivery men were not overly polite just delivered the goods and left which is fine. I assembled the wardrobe only to find that right at the end when all i had to do was put the poles in, was that they didnt fit the length of the wardrobe as they were too short. A wardrobe without the poles is a pretty pointless wardrobe!! I have called Asda direct around 5 or 6 times to their... (read more)
★☆☆☆☆
“Waste of time”
Written on: 04/03/2013 by stuc75 (1 review written)
Asda direct , ordered a cooker decent price in my budget ,only to get a call that the model was no longer in stock so accepted the alternative and had to wait the additional 5 days for the replacement model , only to get a call the day before the delivery date that the replacement was no longer in stock . So called them back offered a refund or another model , you can guess what I took . Waste of time won't be using Asda again for anything . Would be nice if they had stated it might not be... (read more)
★☆☆☆☆
“RUBBISH !!”
Written on: 04/03/2013 by zara1234 (1 review written)
I've tried to order from Asda on two different occasions, the first time my ordered never arrived ,the second time i was called half way through the day to be told that there was technical problem and my ordered could not be delivered. During the phone call i was offer a good will vouchers worth around £10 (which i never received)and was told that the item would be delivered the following day any time i like for free no sign yet again. I won't be ordering from Asda again they are... (read more)
★★★★☆
“good supermarket ”
Written on: 23/02/2013 by Reviewexpert5 (7 reviews written)
Good points: Good value for money The products are good quality. The staff are friendly and helpful. Clearly labeled asilis. Bad points : Not always a lot of individual products on the shelves. Most of the stores round my area are small and cramped. Sometimes to busy to move around. (read more)
★☆☆☆☆
“Ruined my Christmas!”
Written on: 20/02/2013
ASDA ruined my Christmas! I ordered Christmas Food Shopping for Christmas Day - 2 weeks ago. I get my delivery today and everything for my Christmas Dinner with my Family has not turned up! WHY!!!!! It was ordered 2 weeks in advance - you knew I wanted it why do you not have it! Frozen Turkey Parsnips Stuffing Mince Pies Yule Log All missing from my delivery - really!!!! I relied on you and you have completely ruined my Christmas. I will never use your store again. (read more)
★★★★☆
“working experience in asda”
Written on: 08/02/2013
I used to work in Asda in London.once i went to holiday for a month so after coming back from my holiday my manager changed my shift and put me on night shift instead of my normal shift. I was really upset and then I stopped working like before.My manager understood the problem and he put me back in my normal shift i was really happy on my manger and Asda's management. LIAM. (read more)
★☆☆☆☆
“Bad Service, Store unclean and the Employees are like...”
Written on: 07/02/2013
Well how do we begin with my local asda, it's the supermarket i've ever seen. Asda - "Kings Heath" One thing i've seen from alot of reviews on the site already is the bad security and how unprofessional they deal with situation, my first question would be why do asda allow people wearing Burkas enter the store because if they was caught stealing how do you go about identifying the customer? that why we can't catch people that throw acid. The staff are very rude and don't even seem to... (read more)
★☆☆☆☆
“Legendary Customer Service.....Yeah Right...”
Written on: 06/02/2013
I often do online shopping & as a rule ASDA represents good value. I have tried the online grocery shopping experience several times only to be repeatedly disappointed by the sloppy service & bad customer service.Twice deliveries have been late without any reasonable cause. I've received out of date goods & to top it all today's was a classic & my last time i will use ASDA. The delivery arrived containing less than a basket full of goods, 4 substitutions, a split dairy product leaking all... (read more)
★☆☆☆☆
“I got lost.”
Written on: 04/02/2013 by Papa_Lush (18 reviews written)
Asda is probably the worst branch I've ever had the misfortune to visit, I don't understand what the hype is all about. I decided to pop in a couple of weeks ago to buy some oranges for my children, strangely after entering the entrance seemed to disppear. The aisles wound around and around like mazes, pretty soon I was lost, and after 3 hours the lights turned off and they locked up. I was stuck in the supermarket overnight, and had to sleep in the fruit section. The next morning I told... (read more)
See next 10 reviews
Showing 21 - 30 of 273 Reviews
★★☆☆☆
“Puchasing of item”
Written on: 02/02/2013 by Delano
In Cwmbran Asda found microwave which was shelf had label stating £47.00 also same model but different colours where on end of aisle ticket showed they were £47.00. I chose the black model which I took to desk and was told that it did not cover the model I wanted yet they scanned it and no price would come up, told staff that I took it from the display at end of aisle where it was advertised as £47 but was told price could not been found so I could not have item. I was very... (read more)
★☆☆☆☆
“Terrible Customer Service ... Non-existent Actually!!”
Written on: 02/02/2013
If you need any help from Asda Direct whether its from telephone help, in store, or via email, you'll find yourself up against a company who just don't give a damn. The products I ordered in one transaction were delivered days apart by two different companies. Yodel are absolutely terrible as well and just left the furniture half in and half out of the front door. Upon opening the wardrobe was damaged. I have sent FIVE emails to get in touch and have the item replaced or at least the damaged... (read more)
★☆☆☆☆
“useless ”
Written on: 01/02/2013 by ashbuster (1 review written)
placed an order which ended up being an hour late, to find most my order was missing, over £50 of food missing. useless and unnaceptable (read more)
Nothanksasda's Response to ashbuster's Review
Written on: 06/02/2013
I thought it was just me ! ive had deliveries that arrived late with no explanation. Todays order was a joke only 7 items were delivered out of a £50 order, the yoghurt had split over 2 of the 7 items.
I had 20 mins+ on their " customer care" line & to add insult to injury they offered me compensation of a Free Delivery next time !!!! they were kidding i assume.
Even Delia couldnt make a meal out of a pot of split cream ,celery, a pint of milk & some ham !!! LOL
Sainsburys do price match everything - so they will be getting my custom from now on. I shall tell friends & family to do the same & hope everyone else does too
Reply to this comment
★☆☆☆☆
“banned from shop”
Written on: 01/02/2013
We were regular customers at Asda and have spent lots of money there. A couple of months ago, they did a campaign "spend more than £40 and have £5 off when you shop next". We were happy to enter our data online and receive the voucher. When we wanted to claim it we weren't allowed to as there was some small print: you need the original receipt. We didn't have it anymore, so we offered to show on our bank account that we indeed had spent the money in Asda which would go conformed with the... (read more)
★☆☆☆☆
“No goods, no refund. Don't order from Asda direct”
Written on: 28/01/2013
I ordered goods from Asda direct before xmas. Only part of the order arrived. I tried to phone their customer services department on numerous occasions spending up to 20 minutes at a time on hold. Eventually tried to contact their delivery service Citylink. They responded a week later to claim they had never received the goods from Asda. I live in a rural area and use internet shopping all the time and have never been ripped off like this before. Incidentally, when I responded to Asda's... (read more)
★☆☆☆☆
“Do Not Use On-Line Shopping wiht ASDA”
Written on: 23/01/2013
I thought I would try shopping on line with Asda for a change as they say they are cheaper than the other leading stores. I placed my order for the 21st January but got a call from them to say that with the weather being so bad that they would not be able to deliver it but would try to get it to me on the 22nd. I totally understood about them not delivering in the bad snow and was happy to wait another day. On the 22nd I received a call at 06:45am to say they would be delivering it that... (read more)
Jellybean132006's Comment
Written on: 24/01/2013
We should have received our order on Saturday and it never came and it was only when we rang them 2 hours after the delivery should have arrived by that we were informed it wasnt coming. Got the usual 'we tried several times to call you' rubbish but that is just what it was, rubbish. Anyway to cut a long story short (well as short as I can) they took the money on Saturday 19th and as of yesterday we were still waiting for the money to go back in. We made several calls to their customer care who said that it can take up to 5 days. We called our bank, Halifax who informed us that actually all they required was a fax from ASDA quoting an authorisation code (from the bank) confirming they could release the funds and they could then release it back to our account within 2 hours. We gave this info to ASDA who said the department that dealt with this was in the UK and the customer care line we all call is in South Africa and he would speak to the relevant department. They confirmed that they had sent the fax Tuesday lunchtime. Another call to Halifax on Wednesday and they said they had still not received anything. So back to ASDA, they say they sent it and have confirmation etc etc, we told them to resend it, was told UK office shut and would have to be Thursday (today). We called back the Halifax who went back to their relevant dept and they confirmed ASDA had definitely not sent it. However, after explaining our situation, no money, no shopping and a 2 year old living on jam sandwiches they very kindly released the money after receiving assurance from us that ASDA would definitely not try to take the money. Sorry for the long story but basically if I were you I would contact your bank and see if they can give you an authorisation code and a fax number for ASDA to send confirmation of release of the funds and DO NOT believe a word ASDA tell you!
Reply to this comment
Nikkipeaks's Comment
Written on: 25/01/2013
Hi Jellybean, thank you so much for letting me know about the problems you have had regarding your refund. I will certainly keep the pressure on until we get our money back. Sainsburys delivered my shopping today, thank goodness as it has just started snowing again !
Reply to this comment
Nothanksasda's Comment
Written on: 06/02/2013
I thought it was just me !!!! the service is rubbish & i'm urging my friends & family to stop using ASDA, the customer service is non existant & they just fob you off.
I will never use them again
Reply to this comment
★☆☆☆☆
“Worst company I have ever dealt with”
Written on: 22/01/2013
I ordered a sofa from this company on 19 December 2012. By 22nd January it still hadn't arrived. I have called customer services now on four occasions and have failed to get confirmation of when the delivery of the item will take place. Each time I have spoken to them they state that they need to speak to the supplier and promise to call me back but never do. I am now in the process of trying to cancel the order and obtain a refund (read more)
★★★★☆
“Returns on faulty goods”
Written on: 19/01/2013
I purchased a Tv there and when it went wrong they allowed me to exchange it with minimal fuss It was nice to see such a large company caring (read more)
★☆☆☆☆
“Totally Conned Me”
Written on: 11/01/2013 by JohnGreenwoodUK (4 reviews written)
Ordered a few tables from them and waited in all day, taking then day off work, and then never arrived, no phone call etc. Ignored emails I sent to them too. Losst me money. (read more)
Johngreenwooduk's Response to JohnGreenwoodUK's Review
Written on: 11/01/2013
Additionally - are Asda really interested in feedback and reviews from customers? NO ! They invited me to place a review on their website, which I did. Then they deleted it cos they didnt want a negative review. SHAMEFUL !!
Reply to this comment
★★☆☆☆
“Appalling ”
Written on: 11/01/2013
I had to wait to pay at the petrol station whilst the cashier had a cozy chat with the customer in front - who was obviously a friend, and was not in a hurry. He served me without apologising. Before he handed me the card reader he answered the phone. As I input my PIN, he disappeared out of the cabin altogether - not a word of explanation or an apology at any stage. He clearly had absolutely no idea of customer service. The only thing that made me give the place 2 stars was the... (read more)
See next 10 reviews
Showing 31 - 40 of 273 Reviews
★☆☆☆☆
“Calin+”
Written on: 09/01/2013
It appears that ASDA, after a brief trial of Calin+, have stopped selling this product. Calin+ is a new-to-the-UK yoghurt packed with calcium and vitamin D, just the thing for my old bones in the grey, sunless north of Britain. Anyone know where else I can buy this product? (read more)
★☆☆☆☆
“Asda failed miserably”
Written on: 02/01/2013
I ordered my Christmas groceries through click and collect at Asda Benton. I arrived slightly early 11.50 but was told they were behind time. I was told 12.30, so I informed the staff I would wait in the covered area until 12.30 and read my paper, no problem. 1 hour and 20 minutes later I was still waiting and not one order had left the store. Several other customers were told there was a 15 minute wait it was a complete farce. I will go back to Tesco’s now they deliver a much better... (read more)
★★☆☆☆
“Asda click and collect”
Written on: 24/12/2012
Was not impressed with this service at all! Wanted a DVD boxset for my brother for Xmas - they didn't have it in my local store and so I ordered it to be delivered there instead, along with another DVD for my partner. Placed order on 16/12/12 - email said it would be delivered to local store by 18/12/12 and that I would receive a confirmation email. Never received an email...still hadn't received one by 23/12/12. So today (xmas eve!!!) I just went to the store to see if it had arrived...the... (read more)
★★★★★
“i like asda its the best shop ever, it has everything...”
Written on: 18/12/2012 by effarig
i like asda its the best shop ever, it has everything i need and want for life. (read more)
★☆☆☆☆
“Rubbish "click and collect" service”
Written on: 18/12/2012 by miller47
I ordered a DVD box set using click and collect. Item tracking confirmed that the item had been delivered to the Cheltenham store but I did not receive any notification of this. I visited the store a few days later only to be told that the item could not be found and that the store had no record of it being delivered. A few days before Christmas - just what I needed!!! (read more)
★☆☆☆☆
“Very Bad Delivery Service”
Written on: 13/12/2012
Didn't have time to nip into the shop, so did my order online and paid for next day delivery. With not being at home all day, had the items delivered to my work address. They tried to delivery half an hour after closing (just my luck) and sent the parcel back to the depot. Having paid for next day delivery you would have thought they would have tried the next day. Having not received the order after 48 hours, I emailed customer service and received no response after 24hours. I then phoned... (read more)
★☆☆☆☆
“Asda slow lane”
Written on: 08/12/2012
I am absolutely sick of Asda's "fast lane" check-outs. I choose to use these instead of the regular check-outs because it's the only way you can check whether the multi-buy offers have been applied. (About 10% of the special offers are fraudulent: they don't get applied at the check-outs.) However, the "fast lane" check-outs are almost unusable if you use your own shopping bags. First, you have to wait for someone to come and check your bags before you can start scanning any items. Then, if... (read more)
★★★★★
“Asda direct electricals”
Written on: 01/12/2012
Dont normally shop at asda as they are less environmentally green than other supermarkets( is still sell batttery hen eggs etc) but Ordered my new sim free phone from asda and selected named day delivery am - all went well and delivered by courier as expected. Item was sealed and well packaged ...Thankyou Asda! (read more)
★☆☆☆☆
“Bridgwater ASDA BAD BAD BAD”
Written on: 30/11/2012 by TESCO18
BAD ALL ROUND. POOR SERVICE AND WHEN ASKED FOR MANAGER SAID IAM BANNED. DO ASDA NOT KNOW THAT OTHER SUPERMARKETS. POOR MANAGERS POOR STAFF POOR EVERYTHING. (read more)
★☆☆☆☆
“Please Avoid!”
Written on: 25/11/2012
Ordered xbox console bundle on Saturday morning, all confirmed online for a Monday evening delivery to our local store after 5pm. Ha what a joke! Now Friday, still no delivery. Have phoned 4 times, emailed twice. Call centre is in South Africa which doesn't help as they can't actually do anything to assist. Will take 72 hours for a technical expert to phone us back to advise us where our order is! Why can't they just say they don't have any stock! Would avoid alot of hassle for the customer.... (read more)
Ktempest's Comment
Written on: 26/11/2012
ASDA DIRECT ORDER SILL NOT ARRIVED THREE DAYS LATE
RANG 0800 952 3003 FIRST IT TOOK 25 MINS SAID THEY WOULD LOOK INTO IT.SECOND TIME IT TOOK 18 MINS SAME LADY SAID THE SAME THING.WOULD NOT USE ASDA DIRECT AGAIN.
THE PEOPLE AT MY WYKE BRANCH ARE VERY HELP FULL THE SHOULD WORK AT ASDA DIRECT.
0800 952 3003.is a joke
Reply to this comment
See next 10 reviews
Showing 41 - 50 of 273 Reviews
overview
Top 5 Supermarkets, Grocery Shops & Off Licences
To calculate the top 5's we take the following factors into account:
• All the star ratings the company/product has received,
• The number of reviews
• How recent the reviews are
As rated by real users
-
1. The Champagne Company
54 reviews read latest review -
2. Aldi
124 reviews read latest review -
3. Waitrose
98 reviews read latest review -
4. Lidl
77 reviews read latest review -
5. Iceland
38 reviews read latest review
Hot Stuff in
Latest Reviews in Supermarkets, Grocery Shops & Off Licences
Latest items in Supermarkets, Grocery Shops & Off Licences
See more ▼
- You are here:
- Review Centre
- High Street Shopping
- Supermarkets, Grocery Shops & Off Licences
- Asda
- Overview
Disgruntledshopper4901's Comment
Written on: 22/02/2013
Totally agree with this, I ordered a wardrobe which when it arrived was damaged and the returns label was missing so I would assume it was a previous return. Contacted Asda Direct who were completely unhelpful. They eventually organised a pickup after several phone calls but on the day the pick up should have been between 9.30 and 1.30 but they didn't turn up. Phoned them again to be given the run around, they can't tell me why the collection hasn't been done and won't contact the courier to find out. I said I can't just keep waiting in for them and she said you don't have to, just go out and they will leave a card, like I can just keep re-arranging and waiting in until they do turn up. I contacted Asda customer relations who say they don't have anything to do with Asda Direct and you have to deal with them. Eventually I contacted the courier direct to be told the collection was failed as the drivers had run out of time and the next collection would be another 5 days.
I do a lot of shopping online and they are by far the worst company I have ever dealt with. I would advise anyone to think twice before using them and I certainly won't be ordering from them again nor even shopping in Asda.