written by on 03/07/2019
I asked member of staff where fresh baby food could be found he took me to aisle really friendly and nothing was to much trouble. I found what I was looking for in aisle straight away the layout was very self explanatory. They had lots of stock with good dates so got flavours I wanted. self checkout was not very busy so it all went smoothly and I was on my in no time.
written by CharlieTobin1978 on 08/10/2016
They have the best fresh fruit and vegetables. Also an excellent frozen range and chilled range. Cupboard essentials are great. Household cleaning essentials are fab. They always have very good offers. Great customer service too.
written by robbery on 16/01/2016
Well done for this soup, why we have to have sugar in soup is beyond me, very good thank you!
written by Munn95 on 08/11/2015
I shop in portswood and hedge end Southampton and have had to make a complaint at the portswood store recently this was dealt with in a very professional way and the staff were most helpfull, i find the staff at both stores to be friendly and very helpfull and would recommend them to anyone I know. You may get cheaper in another store but you will not get the customer service that you get from theses two stores as their staff are second to none in what they give to customers being friendly and helpfull
written by Rooney45 on 25/10/2015
Having family for weekend some staying over. Needed a large shop to meet adults and children's needs. All items ordered were delivered well within the time slot on a Friday. Good service from driver.
written by tuNichols458 on 30/04/2015
I would recommend this to a friend! great shop and lovely people working there. Wouldn't change it if I could!
written by on 06/09/2014
I have just come home from my weekly shop at Sainsbury's in Folkestone where my hair-brained mother forgot her purse. The cashier was very helpful and I was allowed to go through the checkout and wait at customer services without any fuss or hassle. The woman there was also very nice and friendly and we chatted until my mother returned with money to pay for the shop. I would just like to comend these nice people and being kind just for the sake of it, it really made my day. I'm not supost to name names which is a shame because i think they should get comemerated for their efforts, so maybe this website should have a service for that, but never-the-less i am very pleased with my experience at Sainsburys.
written by Rasmussenaf176 on 30/06/2014
My 8yrs old Grandson has just been diagnosed with dairy intolerance and the ONLY decent supermarket with a GREAT range of dairy free is SAINSBURYS!!!! You have made one little boy and his Mum and Grandma!) very happy. 'Chocolate' brownies are his favourite and now they are in the cafés...brilliant!
written by on 29/06/2013
I like Sainsbury! I worked there thirty odd years ago as a student and have shopped there on and off for most of the time since. They were very good to me when I was young. They paid well and employed me for five years on and off during holidays. They even offered me a job when I finished education and I wonder how things might have turned out if I had stayed! I have always liked shopping there, which is odd when you think a supermarket is a supermarket is a supermarket. I believe they have always been more expensive than their direct rivals, but I prefer the shopping experience and am willing to pay a little more for the experience.
written by kalila on 24/04/2013
I have been using Sainsburys for on-line grocery shopping for a few years now and am usually very pleased with the overall service. The drivers are always courteous and as I am disabled they take the time to put my groceries within easy access for me. Their own products I have found to be far superior than Tescos or Asda even if they may be a few pence more I would rather have the quality.Their instore bakery organic bread and uncut multi seed is the best. They nearly always come within the 1 hour slot and if late,on a few rare occasions, then a £10 evoucher is procured by the driver. They once omitted to send the bread I had ordered as did not have an exact replacement at that time, but after speaking to them on the phone a driver bought me 2 newly baked loaves without charge later that day.Mostly all the fresh produce has good sell by dates. The few times things have not been 100% such as a cracked egg in a box or a split in a milk bottl,e I have kept the item and got a full refund.What more can you ask. I only really have one gripe and that is they do not stock certain items that I would like i.e buffalo mozzarella, white crab meat,fresh figs,certain types of pasta. These would only be available at larger branches/different areas, so I may on rare occasions order these items at another store as I would never change for my main shopping now.
written by LoonyLin on 18/04/2013
i was surprised to see sainsburys havnt got a very good review on here. i can honestly say i have been using them for a couple of months and so have my family and havnt got no complaints. i have been very satisfied with the service, drivers are great, groceries spot on, substitutes rare but not much differance, only one occasion were my mothers online shop had the bread missing, but when i phoned customer services they were very polite and sorry and admitted that it was left on the van by mistake and they bought it back out to my mother latter. i realy am satisfied up to yet with the service as myself and my family had bad experiences with asda online, to many to mention. Cant fault Sainsburys at this time. Love it...quick and easy to order online.
written by Munim on 02/10/2012
was looking to buy Fifa 13 for ps3 but had never pre-ordered anything in my life. shopped around for the best price and found sainsburys had the best price using a discount code found on-line (£35). Didn't hesitate to order as this was a giant organisation was ordering from. two days before the game was due to be i found that they had reduced the normal price to £35 which realy annoyed me (because i made an effort to look for the code) but i was still happy about the price i got. the game arrived on the day of release whic was great. even better was the email i received the next day to say that the reduction in price would be passed on! I have just reviced the refund into my account and am so DELIGHTED WITH MY PURCHASE AND THE SERVICE that i felt the least i could do is leave a review.
written by on 31/08/2012
clean & neat spacious aisles products are easy to reach everything is in stock ready prepared roasted chicken cuisine waiting to be devoured staff is helpful & friendly the affordability of products allows for consumers to repeat their shopping excursions a must for any one or family
written by hilarybigm on 12/08/2012
I do my weekly shop online at sainsbury's every week and they deliever. I've been doing this for about 6 years and I've never had any problems, I've had the ocasicall thing missing but when I call up to say they always deduct the price from my bill or send out a substitute. I love having my shopping basket with all my favorites in it as it saves me time and all in need to add is my weekly extras. I'm always really happy with the service I get from Sainburys
written by headjess on 01/08/2012
I do not currently own a car and have got into the habit of doing my weekly shop online. I use mysupermarket to compile my shopping list and find the best deals and overall price and then order accordingly. Now overall my shop always seems to be cheaper from Asda, however the quality of the fresh food and delivery service are not that great so I tried Saisniburys out. This worked out slightly more expensive but this on my opinion was well worth it. My fruit and veg was much nicer and there were no where near as many replacements. The delivery service was also far better, turning up bang on time and the drive was a pleasure to deal with. All in all well done Sainsburys on an excellent service!
written by Holdfast on 27/05/2012
Quality of produce, first class, Service outstanding, availability of goods, well stocked. Reasonable sized store in good loctations. Brand Match where goods prces are matched against products on sale in Asda and Tesco is an excellent tool. Nectar points mount up and provide a good range of options to redeem agaist your next shop or on other web sityes such as Amazon Etc
written by on 03/12/2011
What I like about this Sainsbury is that it's the right size - not too big and not too small. It has everything I need for day to day shopping. The meat is good, milk products as well.
written by zerog on 20/10/2011
Reviews for sainsbruys were tererble so i was a bit aprehensive pre ordering batman arkham city but they had a 20% off code so it was the cheapest way to get the game it only cost me £30.89 so i took the plunge and pre orederd it that was yesterday 19 th oct and got an email today its been sent im very impressed hopefully it will come tomrrow
written by on 23/05/2011
I am most impressed and will 100 per cent use again, just so easy.
My first time shopping on line with Sainsburys.I got an online £10 voucher so it only cost me £42's. I put my order in early hours about 1am,Saturday morning.I went to bed and when I got up I had a text saying my goods would be delivered by Tuesday.On Monday I received s text giving me a time slot in which my goods would arrive that day (the Monday).I was very pleased.Items arrived within the time slot and the goods were well packed and the quality of each item was excellent. Even my husband commented on how good the service was. I will now be shopping online at Sainsburys all the time.5 stars from me.
written by on 14/11/2009
Sainsburys, the one reason we go there is because they have such a great quality of fresh produce like fruit,vegetables,meat & dairy that are always fresh and on the date never had a fault maybe one or two but that happens, infact Morrisons new slogan' fresh choice for you' should be handed to Sainsbury's for there work.
The Layout is nice, one or two bits harder to find though, the fridges easy, but the chocolate/biscuits a bit harder might just be the shear size of the store though.
Really good value for money especially with Nectar points, could do some more vouchers in store overall definetely reccomended if your looking for fresh choice
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Jasperjacks's Comment
Written on: 08/01/2012
The meat is often NOT good in my local store (Arnold, Nottingham) as it is frequently past its sell-by date!