Argos Reviews
Summary
'Don't shop for it Argos it!' is their latest slogan and some of us will completely agree! But others are more critical of Argos. Use our reviews to find out exactly why or perhaps why not your next shop should be at Argos!
Media Gallery for Argos
Latest Reviews
★☆☆☆☆
Written on: 23/05/2012
“They sell things they don't have-and they know it!”
What can I say? Awaiting for my order from a month - the delivery date rescheduled few times, on the delivery date noone appears, noone calls me. Now I did get half of my order - the other part doesn't exist-seriously. They don't have it. The didn't have it for the last month but never told me! In 3 months they expect to have it. NEVER NEVER AGAIN....
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★☆☆☆☆
Written on: 20/05/2012
“Disgusting Customer Service”
Shocking customer service in store! Staff are rude and unhelpful I bought a product from the store which broke after a few weeks. I went back to the store with a simple complaint about the poor quality of the product only to be accused of breaking the product in front of other customers and staff members. I then asked to speak to a manager who told me "Well, you pay for what you get!" and that she had no control over what Argos choose to sell or it's quality! So the message from Argos is "we are...
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★★☆☆☆
Written on: 19/05/2012
“Argos Review”
I went to Argos to buy several things for my son. Before going into the store I saw their window display of a lawnmower on sale, it wasn't very attracting and they didn't display the lawnmower instead it was a picture of a lawnmower with a sign next to it saying "Lawnmower on sale" with no figures at all. Then when I went into the store I heard terrible music coming into my ears, it was like elevator music. There was one big poster towards the back of the store which I thought looked great as it...
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★☆☆☆☆
Written on: 13/05/2012
“Woeful customer service from start to finish!”
Where to start?! My card was blocked when making an internet order as Argos separated it out into 3 different orders for no apparent reason, causing my credit card company to suspect fraudulent activity. Then customer services supposedly arranged a suspended order while I sorted this out, when I phoned back there was no record of it. When I eventually received the goods, some were missing, and a rubbish bin I'd ordered was smashed to bits. I received no apology and was told I'd have to wait in (7am...
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★☆☆☆☆
Written on: 11/05/2012
“dont buy argos jenson double bed. ”
bed frame bends, double bed not even suitable for a child, lasted about 4 hours with one person weighing 8 stone in it. absolute rubbish. and many comlaints...
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★☆☆☆☆
Written on: 06/05/2012
“DRIVER DROPPED WARDROBE DAMAGED MY WOOD FLOORONG”
SENT IN WET BOX, GLASS DOOR SLIPPED THROUGH , AND DAMAGED MY WOOD FLOOR, THEY WONT PAY FOR REPAIR, TOLD ME TO GO TO COURT , NICE PEOPLE...
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★☆☆☆☆
Written on: 05/05/2012
“Solar Tree Cascade Planter”
DONT BUY,THEY ARE RUBBISH.EXCHANGE FOR NEW ONES AND STILL RUBBISH. SOLAR LIGHT ON ONE DOES NOT WORK ,BASKETS TO SMALL. NOT WORTH £32.99. EVEN STAFF IN STORE SAID THEY WAS RUBBISH "BEAWARE"...
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★★★★☆
Written on: 04/05/2012
“Nearly always great”
I nearly always find Argos great. Ok, there are some stores you should avoid like the plague (London Victoria springs to mind). I've never had an issue with their click and collect. Faulty items have been rare, but exchanged with minimal fuss. The couple of times I've used home delivery they've been fine. Compared to my other reviewed companies, they're very good!...
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★★☆☆☆
Written on: 28/04/2012
“local store not the best”
we dont use Argos very often but our last trip there, when i was paying i noticed blood on the counter and not just a little, the man who came and cleaned it just wiped it over with tissue! not hygienic at all. Then whilst waiting for an item to come down the belt why dont they just give out the items that are their first? our item sat there a good 10 minutes before we were given it and the queue had backed up as the assistant was waiting on one item from her 1st order?! makes no sense...
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★☆☆☆☆
Written on: 26/04/2012
“TERRIBLE! TIME WASTERS!!! MOST UNORGANISED COMPANY...”
I would never order anything from Argos ever again!!! The delivery date you are given for an item must be completely made up, they don't even bother to phone you to let you know the product you're waiting for isn't going to arrive so you're left sat at home completely wasting your time!!! The stock isn't even available when you order it and book your delivery date, yet they are happy to take your money!! I moved in with my boyfriend in January and we needed all new furniture. We've had an absolute...
Read full reviewGuest's response to lusher's Review
Written on: 23/05/2012
We're in exactly the same situation - we ordered dining table set and after 4 weeks we received...table only! They changed delivery date 3 times, then I was waiting home for nothing-no delivery, no phone call. I had to call them 5 times in the past 3 days. Today I received table and found out...the chairs are expected to be arrived END OF JULY! All May I was asking if they can dispatch by the end of the month- they always say yes but it is not true-they sell things they don't have! NEVER AGAIN.
Iza82's response to lusher's Review
Written on: 23/05/2012
We're in exactly the same situation - we ordered dining table set and after 4 weeks we received...table only! They changed delivery date 3 times, then I was waiting home for nothing-no delivery, no phone call. I had to call them 5 times in the past 3 days. Today I received table and found out...the chairs are expected to be arrived END OF JULY! All May I was asking if they can dispatch by the end of the month- they always say yes but it is not true-they sell things they don't have! NEVER AGAIN.
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Showing 1 - 10 of 211 Reviews
★☆☆☆☆
Written on: 10/04/2012
“DON'T Argos it!”
The general service from this store is disgusting. Although they're very happy to replace faulty products, my point is you shouldn't NEED to keep replacing things - it's an inconvenience! We bought a double airbed with mains pump from Argos - we're currently on our FOURTH one as the previous ones have been punctured, some before we've even had a chance to use them! Like I said, they're happy enough to offer a replacement, but why should customers keep going out of their way to replace goods? This...
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★☆☆☆☆
Written on: 06/04/2012
“Avoid Avoid Avoid”
I guess my purchasing experience and delivery or lack their of has influenced my review. To begin with Argos charged me twice for this sofa but only sent one confirmation slip so you will understand my surprise when I only found out when I looked at my bank statement . I had to call Argos and the did refund me some days later ..but not immediately. After waiting many weeks I go a confirmation call of the delivery day and time so I booked time off and arranged for someone to cover for me while I...
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★★★★☆
Written on: 28/03/2012
“Delivers as promises”
I was a little sceptical about ordering from Argos but didn't need to be. The site was really straightforward, the product I ordered was delivered as promised and arrived very well packaged! The customer service response was also really helpful....
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★★★★★
Written on: 27/03/2012
“Great Dining Furniture”
Really happy with my furniture, dining table and chairs look great and quality very good. Leather finish looks dearer than the £300 paid and the table expands to an 8 seater with ease. Overall a very happy customer - thankyou. I am eyeing up the latest catalogue for a sideboard already!...
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★★★★☆
Written on: 22/03/2012
“Good”
Argos is a good website, well designed and easy to navigate. However, the prices can be beaten by other websites and other websites also give more information on the products they are selling. ...
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★★★★★
Written on: 14/03/2012
“Argos is Fantastic”
I have recently purchased a Playstation 3 Console from Argos, and am very impressed with the Price and above all the level of Customer Service received by my local Argos Store. Firstly I used the Argos Website to locate the best value Console package that included a few Free games. Then I used the Product Store finder application to make sure that my local Store had the exact item in store. As far as I am aware this is the only online and offline Retailer that offers this type of service, quite...
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★☆☆☆☆
Written on: 06/03/2012
“Third return on couch purchased in Nov 2011”
Purchased a Fernando Corner L shaped couch in Nov with a 56 day wait for delivery time. On delivery one of the corner cushions was incorrect. They arranged 2 cushions to be delivered. On delivery the cushions were square back cushions as opposed to the corner diagonal cut cushions. On contacting Argos they said that Meblex the couch provider do not list the corner cushions as spare parts therefore the whole unit had to be replaced!! I had to repack the couch, was collected and the new couch delivered....
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★★★★☆
Written on: 05/02/2012
“im happy”
this laptop is verry good for the money but hard to see the righting on the screen as it is verry small screen.keys easy to see and tipe but the mouse is realy anoyig and it is a bit slower than a bigger laptop but this is onley cos it has a small proseccor and it is water cooled so the laptop stays verry cool cousing it to run faster.i am gowing in time get a big laptop with a dual penitem proseccor i didnt by it yet cos i didnt have enuff money so bourt this one for now ...
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★★★★★
Written on: 19/01/2012
“At Last Argos Impress Me!”
I have had a lot of dealings with Argos, most being not so great However on this occasion, I have to give them a big thumbs up. I ordered the chair via the online website as it was out of stock for the in store collection. The lady I spoke to was extremely polite and booked in my preferred delivery date very quickly. The chair was delivered on time and the delivery driver even rang me an hour in advance to let me know they were on there way, something I have never had before! I must say that I was...
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★☆☆☆☆
Written on: 11/01/2012
“Don't by White goods from Argos with insurance not...”
I purchased a washing machine online from Argos what a mistake they sold me the extra warranty what a load of rubbish this is. The washing machine is now nearly 2 years old and I have hardly used it. I have had to have a new kitchen floor because of the leeking machine. The insurance company keep getting an engineer out to take the machine away for testing, the test are done with no washing in. I still have the machine and still on the phone all the time to the insurers, they will still not replace...
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Showing 11 - 20 of 211 Reviews
★☆☆☆☆
Written on: 31/12/2011
“Cheap and nasty”
I bought a 5+2 drawer chest less than a year ago for my baby's nursery, believing it to be the same as one I bought nearly 3 years previously for my older child. In the picture it was virtually identical, but it couldn't be more different! This one was very cheaply made; the veneers were rough and the edges didn't even fully cover mdf underneath. The runners were a flimsy plastic. My baby is now 9 months old and the drawers have to be thrown out. Firstly, the bottoms of the drawers collapsed, then...
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★★★★★
Written on: 26/12/2011
“Reserve Online, Collect in Store is Brilliant!”
I love Argos for the reserve online and collect in store functionality of the website. This saved me a LOT of queuing up and waiting around in the shop, which was a relief because when I went in it was ridiculously busy! Still had to wait for the item, but didn't have to wait as long as I would have and the staff were all very apologetic for my waiting time. What do you expect on a Saturday in December though, hey? On the whole a great experience and the product was the best price I had found anywhere...
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★★★☆☆
Written on: 20/12/2011
“customer service”
I go there often, but i am not happy with the one at the counter where all the ornaments are kept.. the goods and the quality was k.. but the employees should know how to treat the customers, i took my uncle who came from my home country, she didnt even smile at him.. i was not feeling k.. there are some wonderful employees too.. who are customer oriented... but others too should improve...
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★☆☆☆☆
Written on: 30/11/2011
“Argos break the Consumer Protection Act”
I bought a Dyson hoover for £200 from Argos (not a small amount of money for me). It broke after 5 weeks. My local store showed none in stock for a replacement so I popped in to see them and ask that they get one in for me. Their response was that it wasn't their problem and that I should contact Dyson. Dyson will only send out an engineer to look at the machine, they won't provide a new one as I didn't buy it from them (fair enough I think). Argos' position on this is not only awful customer service,...
Read full reviewGuest's response to Guest's Review
Written on: 17/12/2011
Nonsense there is no law stating goods under 6 months old have to be replaced or refunded.
★☆☆☆☆
Written on: 26/11/2011
“no after sales”
after buying an xbox 360 as a birthday present it lay in the box and wrapping paper for 6 weeks it was opened and didnt work somthing wrong with the disk drive. took it back to the portlethen store and was told to call microsoft as it wasnt there problem. after complaining constantly to the monkeys at there customer support im getting nowhere. store manager karen has an attitude very similar to her looks yes it stinks. dont buy anything from these idiots in fact dont even go into there stores giving...
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★☆☆☆☆
Written on: 24/11/2011
“no after sales service”
I purchased a dining suit from argos and it was delivered damaged. I rang Argos right away and I was told I would have to wait for anything up to 59 days for one pair of chairs to be replaced. I was also told that the suit I wanted to replace had been discontinued, yet if you go on there web-site you can order the same suit and they boast delivery within 14 days and that the product is in stock. I just wish that someone at Argos customer care would would give me a straight answer to my problem....
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★★☆☆☆
Written on: 10/11/2011
“Poor quality, items need replacing very soon ”
My daughter had this bought for her by her Nan for her University course. She had used it for less than two weeks and the handle had come off the stir fry pan. Then when asked if any other item needed replacing, she commented she had to use a tea cloth to transfer the saucepans to her plate as these heated up along with the main body of the pan. So far we have bought replacement items for the saucepans, stir fry pan, cutlery and no doubt more things will need replacing along the way. The quality...
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★☆☆☆☆
Written on: 31/10/2011
“Delivery drivers failed to turn up on 4 occassions!”
Argos have been a nightmare. I bought a sofa bed in good faith. It resembles a trip hazard as its so low on the ground and is expensive for what it is. Worst of all the delivery drivers kept failing to turn up so we had to wait at home between 12 and 6 constantly. We are still waiting for Argos to collect it (they failed to turn up) and I want a refund. They refused to give us a specific time for the collection so we didn't have to wait in again all day - only for them not to turn up again. They...
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★☆☆☆☆
Written on: 05/10/2011
“BEWARE SHOPPERS - BUY ELECTRICAL GOODS ELSEWHERE.”
I bought a Hitachi TV 3 months ago that has just failed. I simply thought, oh well that's unlucky, I'll just pop into the local branch that I bought it from and they will simply replace or refund it. After all, they are ARGOS. What a shock then to find out that their customer service policy is to send the faulty item away to be repaired and this could take up to 21 days. Repaired? After only 3 months!!! Oh no, I demanded a replacement or refund. The shop assistant said no. I emailed customer service...
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★★★★☆
Written on: 30/09/2011
“Argos Review”
I recently purchased a bed cover/quilt which was in the sale, and I must say I am very happy with the product. Great quality!! Its exactly what I was looking for at a great sale price. The shop has technology computers now rather than catolgues so its must easier and quicker to find and order the products you want. The waiting times are good, the staff try and be as quick as possible which is nice. ...
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Showing 21 - 30 of 211 Reviews
★☆☆☆☆
Written on: 17/09/2011
“appalling customer service”
Ordered 7 items of bedroom furniture costing in excess of 1,100.00 on 3rd July with delivery date of 22nd. Had phone call day before postponing delivery until 19th August. This date came with no news so I telephoned to be told problems with stock and it would be delivered in 2 separate deliveries from 24th September. I wasn't willing to wait so they gave me couple of days to decide if I wanted to change items or accept later delivery and they would give me discount of goodwill payment, but they...
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★☆☆☆☆
Written on: 11/09/2011
“Tick tock tick tock never deliver on time/ wrong item”
Ordered a corner sofa. Got a call saying it would be delivered took day off work as holiday pay they didn't turn up. Weeks later I get the sofa. Sofa gets brought to my apartment and I have 2 right sides so could not put them together as a corner unit. Delivery men knew it was wrong but said they could not take it back there and then. Called customer service they said they would look into it and call me back! They didn't a week later I call them they have. No record of my call as they say" new systems...
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★☆☆☆☆
Written on: 07/09/2011
“CUSTOMER SERVICES RUBBISH”
We ordered a bed from argos which was on a great deal. The bed arrived and on inspection it had been scuffed and was dirty and the fabric was torn. I PHONED ARGOS CUSTOMER SERVICES AND THEY SAID THEY WOULD SEND ANOTHER BUT WER NOT SURE WHEN.Two days later they rang and arranged a second bed and a collection. When the second bed arrivedit was also scuffed and torn so I asked the men to take both beds away. I phoned customer services and was put in a que for 50 minutes and this is a phone line that...
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★☆☆☆☆
Written on: 05/09/2011
“wrong wardrobe”
I ordered the malibu wardrobe from argos in rose and was sent blue when i rang them they sent out a replacement and when it turned up again it came in blue again i rang them up and said they will replace it again that turned up in blue and i had to ring there 0845 number all 3 times costing me more for there mistake ...
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★☆☆☆☆
Written on: 30/08/2011
“3 dodgy strippers in 2 days!!!!!”
Went to get my trusty 25year old wallpaper stripper out of the loft the other day and could not find the cable for it. Gave up looking and decided to see how much a new one would be from Argos. On the Argos website I find for £25 with 98 postive customer reviews. Went to my local Argos store and bought it, got home and unpacked it to find the plastic fitting on the steam hose had been broken and repaired with black tape which is clearly very dangerous. The item had also clearly been used, returned,...
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★☆☆☆☆
Written on: 15/08/2011
“Awful product quality and online delivery service”
I purchased a flat-pack chest of drawers from the store and as I was pregnant the assistant kindly put the box in my car. When I got it home it turned out to be a coffee table! So I had to lug it back to the shop and get it switched. No problem you'd think, but when I got the actual chest of drawers home and looked in the box, the wood was completely cracked on several of the panels! So back it went for a refund - shocking product quality. So after looking around for an alternative, I decided on...
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★☆☆☆☆
Written on: 05/08/2011
“Delivery service? What delivery service?!”
Ordered our sofas on 29th June. Called a few days later to find out when we could expect delivery, told 27th July. This date came and I waited in all day with no delivery. Called in the evening to find out what was happening, only to be told that they had no stock of our sofa's and delivery would be 21st August! Having already waited a month for delivery we decided to cancel the order and receive a refund. Funny how they debit your account immediately but then you have to wait 5 working days for...
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★☆☆☆☆
Written on: 16/07/2011
“dangerous and should be recalled immediately”
I purchased this washer 3 months ago the first one wouldnt spin or empty and engineer blamed the balance for it( nothing he could do) then the paddles broke off on a normal clothes wash sent back got it replaced then the second one had it 10 days and it literally expolded destroying all the clothes in it and tearing massive holes into the inner and outer drum it exploded so bad that it broke the concrete block. Thankfully no-one was hurt but i needed to be seen by the doc afterwards. I dread to...
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★☆☆☆☆
Written on: 21/06/2011
“NEVER SHOP FROM THEM”
I ORDERED A BED FROM THE ONLINE STORE, RUNG UP AS IT WAS MENT TO BE DELIVERED SAID WERE JUST WAITING FOR IT TO BE PUT OUT ON A LORRY AND THEN WE WILL RING YOU ABOUT DELIVERY TIMES..... ON THE DAY OF DELIVERY THEY CALL TO SAY THEY HAVE NO BED AVAILABLE AND THAT THEY WONT HAVE FOR ANOTHER 8 WEEKS. AND THEN THEY CANT EVEN GAURENTEE IT..... I CANCELLED MY ORDER AND IT TOOK 5 DAYS FOR MONEY TO BE RETURNED TO MY CARD AND THAT JUST SO HAPPENED TO BE THE SAME DAY MY REMOVALS CAME TO COLLECT EVERYTHING TO...
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★☆☆☆☆
Written on: 18/06/2011
“NEVER EVER USE THE HOME DELIVERY SERVICE!”
I sat in all day waiting for my sofa to be delivered, I was told it would be delivered at 10, then phoned again at 1 and told it would be delivered between 2 and 3, i was then phoned again at half 3 by an extremly rude driver who told me the sofa might be delivered at 5. When i asked why they were so late the driver shouted at me do you want this sofa or not and was told that it wasn't his fault that he was runnng 8 hours late After phoning customer services and being fobbed off my sofa has still...
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Showing 31 - 40 of 211 Reviews
★☆☆☆☆
Written on: 12/06/2011
“Zoostorm computer 7001-0007 8GB - is NOT 8GB ”
We ordered the 'Zoostorm 7001-0007 8GB DDR3 RAM 3.1GHz Desktop Tower' thinking it was a complete bargain... The first one that came the keyboard didn't work and it was 4GB not 8GB as advertised. Rang up, poor customer service, arranged to collect and send correct one. 2nd one arrived, again only 4GB, rang up Argos again, really really awful customer service, spent 30mins on the phone which is NOT a free phone number. Arranged collection AGAIN and a refund which we are still awaiting. If you order...
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★★★★☆
Written on: 31/05/2011
“Simple, Hassle Free Shopping”
I enjoy using Argos and have bought a lot of small items. This time I bought a patio set (1 frosted glass round table + four chairs + 1x parasol), this got delivered on day I wanted and the quality of the furniture for less than £70 is something I'm really pleased with. Perfect timing for me to enjoy the garden in the sunshine....
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★★★★☆
Written on: 11/01/2011
“We bought this online in the sale just after Christmas...”
We bought this online in the sale just after Christmas and it seemed to be very good value compared to other sites. We were told they would make contact with us by email to advise delivery. They did however the email was stopped by my Spam filter so I didn't notice it for a few days. I received a telephone call from Argos arranging a delivery day, this was followed up by a text 3 days before the agreed day giving me a 3 hour window for delivery. On the day itself I received another text about 1...
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★★★★☆
Written on: 28/09/2010
“ ”
Called in to buy 2 elec tooth brushes, the in store stock checker said 2 only in stock, so we payed and waited but only one came up from the warehouse, the manager apologised and went to track down the other, after several minutes he returned and apologised for the wait but said one of the brushes had been stolen from the display, but offered to sell us a different higher priced alternative with a substantial discount. I explained to him it was important the two brushes were of the same type so...
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★★★☆☆
Written on: 13/09/2010
“We ordered a Cross Trainer to be home delivered. All...”
We ordered a Cross Trainer to be home delivered. All smooth with the only exception being the attitude of the Delivery Staff. Really not good to have that kind of attitude when dealing with the public....
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★☆☆☆☆
Written on: 18/03/2010
“Nice design let down by very thin a and brittle...”
Nice design let down by very thin a and brittle plastic. Bought 2 but one was broken in box. Certainly not worth nearly £40 price tag, very very light and only worth £4 at the most. Brittle plastic which will only get worse with exposure to the sun and age. So far Argos will not post my negative review, so I wonder how much of their general product feedback is censored to suit? In the end sent them all back. Argos fine just poor overpriced product....
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★★☆☆☆
Written on: 11/02/2010
“I waited in for a named day delivery only for nothing...”
I waited in for a named day delivery only for nothing to arrive. When I rang they contacted the delivery company who said they'd delivered but they couldn't tell me where they'd delivered to. The customer service lady said they'd have to check with the driver the next day. I rang back the following morning and they hadn't managed to speak to the driver - haven't they heard of mobile phones? - and they'd ring me later. At 5pm a neighbour several houses away turned up with my parcel which had been...
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★★★★★
Written on: 20/10/2009
“Cannot fault Argos who willingly changed my PHILLIPS...”
Cannot fault Argos who willingly changed my PHILLIPS steam generator (cos £199), originaly purchased in Jan 07, had to changed in Feb 08 (due to fault) and again in April 08. The generator went faulty again in Oct 09 and Argos honoured the two year guarantee from the replacement date of April 09. Phillips however were unhelpful and refussed to repair the item as they said it was out of guarantee, from the original purchase date. DONT TOUCH A PHILLIPS PRODUCT IF YOU WANT GOOD AFTER SALES SERVICE....
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★★★★★
Written on: 23/08/2008
“I was worried about buying my tent so close to a bank...”
I was worried about buying my tent so close to a bank holiday weekend after reading all the negative reviews of Argos but they were brillant and everything ran smoothly! I would use again! And besides, I've always loved Argos... it's so unique! ...
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★★★★★
Written on: 29/01/2008
“I've been a faithful customer of Argos for years. I...”
I've been a faithful customer of Argos for years. I know a lot of people complain about this shop, but my experience has always been good. I have actually noticed an improvement in the service over the years. It started of good enough and now is excellent. I went to Argos last week and bought a heater for our hall. I viewed the product online, where I could have reserved, but forgot. Nevertheless, I went to the shop and used the self service check out, 2 minutes in shop by now. Estimated pick up...
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Showing 41 - 50 of 211 Reviews
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