Argos Reviews

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★★☆☆☆
1.9 / 5
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  • Quality of service

  • Layout of shop

  • Value For Money

Summary

'Don't shop for it Argos it!' is their latest slogan and some of us will completely agree! But others are more critical of Argos. Use our reviews to find out exactly why or perhaps why not your next shop should be at Argos!
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Latest Reviews

★☆☆☆☆

“Avoid at your own cost!”

Written on: 12/12/2014 by livingstonebell (2 reviews written)

Bought a PC as a birthday gift for £600; Advertised as delivery in 10 days (never came) Email confirmation that it would be delivered in 10 days (never came) Email confirmation that I would be contacted by 6th day to arrange delivery (never called) Phoned Argos on Day 7, they promised contact from contractor within 48 hours (never called) Day 10, missed birthday, still no contact so cancelled order via email AND phone, advised full refund within 5 working days, total disinterest in reasons for… Read Full Review

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★★☆☆☆

“A gesture of goodwill goes a long way...”

Written on: 21/11/2014 by maddoorsfan (1 review written)

I recently travelled an hour and a half to my nearest argos store to buy a baby monitor which was defective so had to make the whole 3 hour journey again to return. Asked argos if they would kindly give me a discount on the more expensive monitor up as I had wasted fuel and time having to return a faulty item which I found out after buying had terrible reviews about its repetitive faults all over the internet (should have done some research but why are argos still selling a well known faulty… Read Full Review

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★☆☆☆☆

“Not sure Now...Digital?”

Written on: 06/11/2014 by SoggyBeans (8 reviews written)

Well, have always enjoyed doing some shopping in Argos. A simple way to shop...however,this is changing, and I'm not sure it's for the better. I recently went to parkgate, rotherham argos and not a catalogue or pencil and paper in sight. Instead, they have just ipad looking screens. You have to search for your items on the screen, and enter a memorable code to take to the till. This isn't as easy and clear as looking in the catalogue and having family members with disability, I know they… Read Full Review

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★☆☆☆☆

“Don't buy anything there!!”

Written on: 06/11/2014 by ugBender265 (1 review written)

I bought a curtain rail from Argos. Didn't touch it and decided after 48h that it wasn't what i wanted. In the meantime, the package bursted slightly because it was such poor quality and it had been quite badly wrapped. When i tried to return it, i was told that the product had to be in its exact same and untouched packaging. Not ideal if you want to try something at home and decide you don't want it anymore. Anyway, the woman argued that they had no plastic and no tape at Argos (!!!) to… Read Full Review

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★☆☆☆☆

“Terrible customer service”

Written on: 01/11/2014 by Tyrone209 (1 review written)

Bought a new dishwasher which has had the same recurring fault since purchase. Now repaired 4 times and fault is back again for a 5th time. Dishwasher now out of warranty so Argos saying they won't repair it again or replace it. Even though its the same fault and was reported within warranty. Call centre staff are obstructive and rude and wont put me through to a manager and always say there isn't a manager there every time I ask. I would not buy from Argos again and I would not recommend them… Read Full Review

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★★★★★

“My new mattress is lovely and a bargain”

Written on: 28/10/2014 by perfectpeter1965 (5 reviews written)

I knew what mattress I wanted and found it on sale in Argos, good price, fast delivery and interest free credit for 6 months, great stuff. My only small gripe is the RRP prices that are over inflated then brought down in the sales, no need as they are not that expensive anywhere else… Read Full Review

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★☆☆☆☆

“item never received! still waiting 15 days and...”

Written on: 28/10/2014 by stephjustharris (8 reviews written)

Placed an order Russell Hobbs chest freezer on 13th October for £180 its now been 15 days! Customer service is appalling, keep phone to find out where my product is and keep getting fobbed off. They have taken the money and I have waited 15 days so far and had to chase the item myself, getting no response from anyone. Would never use this company again… Read Full Review

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★☆☆☆☆

“APPALLING SERVICE - AVOID”

Written on: 18/09/2014 by SUE197010 (1 review written)

Ordered a double bed 6 weeks ago, tried to order a mattress but assistant insisted that there was a mattress included (even though I expressed my surprise as it is unusual for mattress to be included). We agreed that the bed should be delivered this Sat, only to get a call this afternoon (less than 48 hours notice) to tells us it wasn't in stock! A few phone calls later we also discovered that there isn't a mattress included after all-no surprises there!! After being promised a bed with… Read Full Review

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★★★★★

“friendly & helpfu”

Written on: 31/07/2014 by AnnabellaRoo (1 review written)

very good service, delivered promptly. men were very helpful and helped my friend to her car with my old mattress. we were very grateful for their kind help… Read Full Review

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★★★★☆

“I like argos”

Written on: 04/07/2014 by reggiex (2 reviews written)

I like argos I always get what I want in there. The prices are good… Read Full Review

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Tomkey's Response to reggiex's Review

Written on: 29/07/2014

I agree - good brand

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★★★☆☆

“Stores & Staff Need Organising Better.”

Written on: 27/06/2014 by Paul102UK (2 reviews written)

I love Argos, and I hate complaining but my last visit to my local store was a bit of a joke, Only one person serving, and the lady in front of me had brought an item back that had gone faulty, so im left stood twiddling my thumbs for over 9 mins waiting for somebody to come and open another desk so I can finally get my order rolling. whats worse is because it was quiet, the staff on the collection desks where all stood about with nothing to do as nobody was getting served at the payment area… Read Full Review

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★★☆☆☆

“bas sevice”

Written on: 12/06/2014 by stokeielad (1 review written)

#bad service, did get verbal abuse… Read Full Review

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★★★★☆

“Morphy Richards Kettle”

Written on: 09/06/2014 by Beth856 (2 reviews written)

Purchased a morphy richards kettle and everything as advertised Customer service was great and very kind. Purchased from the altrincham store … Read Full Review

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★★★★★

“Very happy”

Written on: 22/05/2014 by MartySutherland (1 review written)

I ordered furniture for my wife office, they are lovely! could be better quality, but that's okay. Good customer service, help with collection, I can recommend them to my friends… Read Full Review

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★☆☆☆☆

“Argos On Line Order - Complete Failure”

Written on: 22/05/2014

I ordered a number of small items on the 19th May in the morning and received an e-mail for delivery address confirmation; there was no option to confirm this and no delivery address shown in other words a completely useless e-mail. Once I had completed the initial order I was advised a confirmation e-mail could not be provided as this was a 'busy period' and to check my in box later. This I did but there was NO further e-mails other that the pointless delivery address e-mail earlier. I then… Read Full Review

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★★★☆☆

“Underbed plastic storage boxes 719/0360”

Written on: 18/05/2014 by Rickyl226 (1 review written)

The photos on the website and in the catalog clearly show these under-bed storage boxes with wheels, unfortunately having arrived home and unpacked them they do not have wheels! Although they are sturdy enough and the lids fit - not always the case according to other reviews - the lack of wheels on under-bed storage is a something which, had I known, I would not have bought them. The experience has not been helped by the 35 minute queue to buy them and the frustration at finding you can't add… Read Full Review

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★★★☆☆

“Great memory stick, bad quality wardrobes ”

Written on: 05/05/2014 by MCFinance (1 review written)

I find Argos great for purchasing memory sticks, but can be expensive for other products. I have brought 3 wardrobes from Argos and they are shocking, both have broke… Read Full Review

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★☆☆☆☆

“DONT USE FOR HOME DELIVERY”

Written on: 29/04/2014 by tkdclare (1 review written)

ordered a cot furniture set BabyStart Delfina 5 Piece Nursery Set - Pine. on the 15th march and was under the impression that it would be delivered within a decent time scale. after placing the order, i had a email saying i wouldnt find out when it would get delivered until the 10th april. the FIRST delivery date was set for the 24th april, but was cancelled due to missing parts, surely they should have a complete order before accepting it. the order was then due on the 1st may which i have… Read Full Review

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★★★☆☆

“Get what you pay for”

Written on: 11/04/2014 by Gufty2010 (1 review written)

So, I'm new to review centre but was prompted to join here on the back of a couple of experiences I've had lately, although you'll be surprised to hear that these experienced weren't all bad, including my experience of Argos. The packaging my itm arrived in was fine and it arrived on the day they told me it would but ultimately the product wasn't great but it was definitely as expercted because it was the bottom of the range. I don't expect the bottom of the range items to be made of gold!… Read Full Review

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★☆☆☆☆

“Terrific at causing problems. No solutions after 3 months!”

Written on: 04/04/2014 by precycled (3 reviews written)

In January 2014 I bought a wacom "medium size" graphics tablet from Argos Lewes store, I was invited to pay on an Argos Credit Card opened for this £89 purchase, offering a 3 month delay in paying. (They didn't mention the 25 minute delay going through their contorted application process at the till.) On receiving the tablet I saw it was the small size. They explained that the website and catalogue list the medium size but the shop only stocks the small size for the same price as the medium… Read Full Review

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