Argos Reviews

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  • Quality of service

  • Layout of shop

  • Value For Money

Summary

'Don't shop for it Argos it!' is their latest slogan and some of us will completely agree! But others are more critical of Argos. Use our reviews to find out exactly why or perhaps why not your next shop should be at Argos!
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Latest Reviews

★☆☆☆☆

“worst customer service I have experienced”

Written on: 14/05/2015 by Dalypi476 (1 review written)

Tried argos for the first time during the baby promotion event, Every sale item I tried to order was out of stock on the first day of the event, false advertising. Ordered nursery furniture in March (with the offer of a half price Mamas & papas mattress- which of course could not be purchased as it was out of stock)to be delivered early April. No contact from Argos with delivery date - I had to contact them; they offered a date late April which we accepted although it was later than… Read Full Review

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★★★★★

“A piece of furniture that can be utilised in any...”

Written on: 07/04/2015 by Daniel138 (1 review written)

I recently purchased a Harvard 3 drawer sideboard online. Delivery was as and when stated with no fuss,light assembly of doohandles only . This is a solid cabinet , well constructed and versatile in its use. it now adorns a bedroom and its rich colour and feel makes it all the more worth while to look after it as a cherished item. Suprisingly cheap £168.00 with the online discount , it was a bargain . The only negative is that I will have to search hard to find a similar wardrobe… Read Full Review

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★☆☆☆☆

“Product not delivered ”

Written on: 18/03/2015 by Reeceknowles (1 review written)

After over a month my product still hasn’t been delivered!!! I have made numerous calls to which I was assured that a manager would contact me but no one ever did. I feel totally discussed with the service I have not received. I will never recommend Argos home delivery to anybody or use the service again I just feel that they was quick enough to take my money and tell me my product was in stock. … Read Full Review

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★☆☆☆☆

“took a duplicate amount of money against my card account ”

Written on: 10/03/2015 by Damion214 (1 review written)

I paid Argos online 300 for household furniture and they held a duplicate amount £600 against my card until 7 days after the items were delivered putting me overdrawn with my bank and me not being able to use my bank account at all for over a week.....not ever shopping with Argos again disgusted… Read Full Review

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★★☆☆☆

“Sexism”

Written on: 16/02/2015 by PeteDidi (2 reviews written)

I've generally been happy with Argos but my last visit left me seething! I went to pick up a new microwave oven weighing 20kgs. I knew I was going to struggle with it and thought they may help me carry it to my car. I'm 62 and have osteoarthritis. When the girl brought it to the counter she looked at me and said "If I can lift it so can you" I really felt like saying "I wonder if you'll be saying that in 40 years time?" but I resisted the temptation. I asked if I could borrow a trolley and she… Read Full Review

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Knowurrights's Response to PeteDidi's Review

Written on: 24/05/2015

chances are there was no one to replace her, staff are very thin on the ground these days, and clearly this amounts to stressed / cheeky or just cannot be bothered way, this is not the argos that was of years ago, and this is probably why they will soon be closing lots of stores,

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Knowurrights's Response to PeteDidi's Review

Written on: 24/05/2015

chances are there was no one to replace her, staff are very thin on the ground these days, and clearly this amounts to stressed / cheeky or just cannot be bothered way, this is not the argos that was of years ago, and this is probably why they will soon be closing lots of stores,

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★☆☆☆☆

“Never Ever Ever Again I Hate You Argos!!”

Written on: 31/01/2015 by Farginsneekyicehole (10 reviews written)

Absolutely diabolical customer service! Have sent over 40 emails and they only have ever sent 5 back! The staff are completely unintelligent and they repeat their rubbish each and every time, with fake apologies. Their Yodel drivers are evil and rude.I have never experienced anything this bad in my entire life, they over complicate things and never return items when they are to blame. I do not know where they source this horrible staff from since I have never come across such odd people like… Read Full Review

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★★★★★

“Great Help”

Written on: 27/01/2015 by phillipehalsman (7 reviews written)

I wish to describe an incident that occurred at Argos' Oldbury store in November 2014. My father was very poorly. He had been fighting cancer for three and half years but was now very ill. In desperation I was trying to locate items needed for a medical drink and had spent hours racing around Sandwell looking for these things. I was struggling for one last article and was at my wits end by the time I visited your Oldbury store. I just needed a jug to distill water but couldn't work out which… Read Full Review

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★★★★★

“Happy Customer”

Written on: 21/01/2015 by JWillems159 (5 reviews written)

Bought under counter Beko fridge and freezers, they were delivered on time and put as close to my kitchen as possible (a lot of packaging to dispose of!) My husband installed them and he said it was literally just plugging them in so it was easy. There are dials inside the fridge and freezer so that you can change the coldness settings if you have temperature issues with fruit or something. Overall im happy with my purchase and will be leaving good reviews on any other sites i see Argos having… Read Full Review

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★★☆☆☆

“Be careful of furniture”

Written on: 05/01/2015 by selina345 (12 reviews written)

Brought quite a few items of furniture from Argos in the last few years. Half of it is still use able but the other half is complete rubbish. My kettle, towels and high chair were brilliant value. Still got them after over a year. The toddlers toys are good as well. My daughter loves them. But never buy furniture like wardrobes or drawers. They are terrible value for money. Got a set of drawers and a wardrobe fory daughters room. The drawers were dropping apart after 6 months and the wardrobe… Read Full Review

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★☆☆☆☆

“DO NOT BUY A LAPTOP FROM ARGOS!”

Written on: 29/12/2014 by ADissatisfied1 (1 review written)

Argos are good at trying to re-interpret UK retail law as it suits them. Their policy when it comes to mobile phones, laptops and cameras is that they don't take them back. They are on dodgy ground here where they attempt to avoid their responsibilities in law. I bought a laptop that was not as described and they have made me jump through hoops to get a refund. Their initial response to my complaint was that they were sorry I hadn't got what I wanted but they would do nothing. Then they would… Read Full Review

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★☆☆☆☆

“Avoid at your own cost!”

Written on: 12/12/2014 by livingstonebell (2 reviews written)

Bought a PC as a birthday gift for £600; Advertised as delivery in 10 days (never came) Email confirmation that it would be delivered in 10 days (never came) Email confirmation that I would be contacted by 6th day to arrange delivery (never called) Phoned Argos on Day 7, they promised contact from contractor within 48 hours (never called) Day 10, missed birthday, still no contact so cancelled order via email AND phone, advised full refund within 5 working days, total disinterest in reasons for… Read Full Review

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★★☆☆☆

“A gesture of goodwill goes a long way...”

Written on: 21/11/2014 by maddoorsfan (1 review written)

I recently travelled an hour and a half to my nearest argos store to buy a baby monitor which was defective so had to make the whole 3 hour journey again to return. Asked argos if they would kindly give me a discount on the more expensive monitor up as I had wasted fuel and time having to return a faulty item which I found out after buying had terrible reviews about its repetitive faults all over the internet (should have done some research but why are argos still selling a well known faulty… Read Full Review

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★☆☆☆☆

“Not sure Now...Digital?”

Written on: 06/11/2014 by SoggyBeans (8 reviews written)

Well, have always enjoyed doing some shopping in Argos. A simple way to shop...however,this is changing, and I'm not sure it's for the better. I recently went to parkgate, rotherham argos and not a catalogue or pencil and paper in sight. Instead, they have just ipad looking screens. You have to search for your items on the screen, and enter a memorable code to take to the till. This isn't as easy and clear as looking in the catalogue and having family members with disability, I know they… Read Full Review

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★☆☆☆☆

“Don't buy anything there!!”

Written on: 06/11/2014 by ugBender265 (1 review written)

I bought a curtain rail from Argos. Didn't touch it and decided after 48h that it wasn't what i wanted. In the meantime, the package bursted slightly because it was such poor quality and it had been quite badly wrapped. When i tried to return it, i was told that the product had to be in its exact same and untouched packaging. Not ideal if you want to try something at home and decide you don't want it anymore. Anyway, the woman argued that they had no plastic and no tape at Argos (!!!) to… Read Full Review

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★☆☆☆☆

“Terrible customer service”

Written on: 01/11/2014 by Tyrone209 (1 review written)

Bought a new dishwasher which has had the same recurring fault since purchase. Now repaired 4 times and fault is back again for a 5th time. Dishwasher now out of warranty so Argos saying they won't repair it again or replace it. Even though its the same fault and was reported within warranty. Call centre staff are obstructive and rude and wont put me through to a manager and always say there isn't a manager there every time I ask. I would not buy from Argos again and I would not recommend them… Read Full Review

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★★★★★

“My new mattress is lovely and a bargain”

Written on: 28/10/2014 by perfectpeter1965 (5 reviews written)

I knew what mattress I wanted and found it on sale in Argos, good price, fast delivery and interest free credit for 6 months, great stuff. My only small gripe is the RRP prices that are over inflated then brought down in the sales, no need as they are not that expensive anywhere else… Read Full Review

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★☆☆☆☆

“item never received! still waiting 15 days and...”

Written on: 28/10/2014 by stephjustharris (8 reviews written)

Placed an order Russell Hobbs chest freezer on 13th October for £180 its now been 15 days! Customer service is appalling, keep phone to find out where my product is and keep getting fobbed off. They have taken the money and I have waited 15 days so far and had to chase the item myself, getting no response from anyone. Would never use this company again… Read Full Review

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★☆☆☆☆

“APPALLING SERVICE - AVOID”

Written on: 18/09/2014 by SUE197010 (1 review written)

Ordered a double bed 6 weeks ago, tried to order a mattress but assistant insisted that there was a mattress included (even though I expressed my surprise as it is unusual for mattress to be included). We agreed that the bed should be delivered this Sat, only to get a call this afternoon (less than 48 hours notice) to tells us it wasn't in stock! A few phone calls later we also discovered that there isn't a mattress included after all-no surprises there!! After being promised a bed with… Read Full Review

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★★★★★

“friendly & helpfu”

Written on: 31/07/2014 by AnnabellaRoo (1 review written)

very good service, delivered promptly. men were very helpful and helped my friend to her car with my old mattress. we were very grateful for their kind help… Read Full Review

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★★★★☆

“I like argos”

Written on: 04/07/2014 by reggiex (2 reviews written)

I like argos I always get what I want in there. The prices are good… Read Full Review

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Tomkey's Response to reggiex's Review

Written on: 29/07/2014

I agree - good brand

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