Argos Reviews

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★★☆☆☆
1.9 / 5
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  • Quality of service

  • Layout of shop

  • Value For Money

Summary

'Don't shop for it Argos it!' is their latest slogan and some of us will completely agree! But others are more critical of Argos. Use our reviews to find out exactly why or perhaps why not your next shop should be at Argos!
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Latest Reviews

★★★★★

“friendly & helpfu”

Written on: 31/07/2014 by AnnabellaRoo (1 review written)

very good service, delivered promptly. men were very helpful and helped my friend to her car with my old mattress. we were very grateful for their kind help… Read Full Review

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★★★★☆

“I like argos”

Written on: 04/07/2014 by reggiex (2 reviews written)

I like argos I always get what I want in there. The prices are good… Read Full Review

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Tomkey's Response to reggiex's Review

Written on: 29/07/2014

I agree - good brand

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★★★☆☆

“Stores & Staff Need Organising Better.”

Written on: 27/06/2014 by Paul102UK (2 reviews written)

I love Argos, and I hate complaining but my last visit to my local store was a bit of a joke, Only one person serving, and the lady in front of me had brought an item back that had gone faulty, so im left stood twiddling my thumbs for over 9 mins waiting for somebody to come and open another desk so I can finally get my order rolling. whats worse is because it was quiet, the staff on the collection desks where all stood about with nothing to do as nobody was getting served at the payment area… Read Full Review

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★★☆☆☆

“bas sevice”

Written on: 12/06/2014 by stokeielad (1 review written)

#bad service, did get verbal abuse… Read Full Review

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★★★★☆

“Morphy Richards Kettle”

Written on: 09/06/2014 by Beth856 (2 reviews written)

Purchased a morphy richards kettle and everything as advertised Customer service was great and very kind. Purchased from the altrincham store … Read Full Review

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★★☆☆☆

“Back orders”

Written on: 03/06/2014 by russband7 (2 reviews written)

Why can't you trace orders you made months ago online. Like you can on Amazon and John Lewis. I was trying to get an order number and I had to do it by phone. The girl was very nice but i would have l liked all my orders listed when I log into my account… Read Full Review

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★★★★★

“Very happy”

Written on: 22/05/2014 by MartySutherland (1 review written)

I ordered furniture for my wife office, they are lovely! could be better quality, but that's okay. Good customer service, help with collection, I can recommend them to my friends… Read Full Review

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★☆☆☆☆

“Argos On Line Order - Complete Failure”

Written on: 22/05/2014

I ordered a number of small items on the 19th May in the morning and received an e-mail for delivery address confirmation; there was no option to confirm this and no delivery address shown in other words a completely useless e-mail. Once I had completed the initial order I was advised a confirmation e-mail could not be provided as this was a 'busy period' and to check my in box later. This I did but there was NO further e-mails other that the pointless delivery address e-mail earlier. I then… Read Full Review

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★★★☆☆

“Underbed plastic storage boxes 719/0360”

Written on: 18/05/2014 by Rickyl226 (1 review written)

The photos on the website and in the catalog clearly show these under-bed storage boxes with wheels, unfortunately having arrived home and unpacked them they do not have wheels! Although they are sturdy enough and the lids fit - not always the case according to other reviews - the lack of wheels on under-bed storage is a something which, had I known, I would not have bought them. The experience has not been helped by the 35 minute queue to buy them and the frustration at finding you can't add… Read Full Review

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★★★☆☆

“Great memory stick, bad quality wardrobes ”

Written on: 05/05/2014 by MCFinance (1 review written)

I find Argos great for purchasing memory sticks, but can be expensive for other products. I have brought 3 wardrobes from Argos and they are shocking, both have broke… Read Full Review

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★☆☆☆☆

“DONT USE FOR HOME DELIVERY”

Written on: 29/04/2014 by tkdclare (1 review written)

ordered a cot furniture set BabyStart Delfina 5 Piece Nursery Set - Pine. on the 15th march and was under the impression that it would be delivered within a decent time scale. after placing the order, i had a email saying i wouldnt find out when it would get delivered until the 10th april. the FIRST delivery date was set for the 24th april, but was cancelled due to missing parts, surely they should have a complete order before accepting it. the order was then due on the 1st may which i have… Read Full Review

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★★★☆☆

“Get what you pay for”

Written on: 11/04/2014 by Gufty2010 (1 review written)

So, I'm new to review centre but was prompted to join here on the back of a couple of experiences I've had lately, although you'll be surprised to hear that these experienced weren't all bad, including my experience of Argos. The packaging my itm arrived in was fine and it arrived on the day they told me it would but ultimately the product wasn't great but it was definitely as expercted because it was the bottom of the range. I don't expect the bottom of the range items to be made of gold!… Read Full Review

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★☆☆☆☆

“Terrific at causing problems. No solutions after 3 months!”

Written on: 04/04/2014 by precycled (3 reviews written)

In January 2014 I bought a wacom "medium size" graphics tablet from Argos Lewes store, I was invited to pay on an Argos Credit Card opened for this £89 purchase, offering a 3 month delay in paying. (They didn't mention the 25 minute delay going through their contorted application process at the till.) On receiving the tablet I saw it was the small size. They explained that the website and catalogue list the medium size but the shop only stocks the small size for the same price as the medium… Read Full Review

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★☆☆☆☆

“Disrespectfully awful!”

Written on: 01/04/2014 by Spenceran101 (1 review written)

No, I'm not talking about the service, that I will find out when I goto return this heap of junk back to them! It is definitely worth taking time out to write a bad review for the awful products these guys think they can sell! I have spent 3 hours putting together the worst most useless chest of drawers where are diagrams and instructions are wrong!! I would honestly pay to make people aware on how bad their furniture is!! Do yourself a favour and AVOID AT ALL COSTS!! PS. They make you give… Read Full Review

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★★★☆☆

“damaged goods cheap looking products”

Written on: 31/03/2014 by honeypot59 (1 review written)

products damaged.Cheap looking.Too much bother to disassemble and return goods.So made do with replacing some parts.We are not happy with the quality of goods,but my elderly partner can't take them apart.We had to ask a kind friend to help us put them together.Not fair to trouble 6hem again.We are left with furniture we don't like,can't do anything about it… Read Full Review

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★☆☆☆☆

“After sales service a DISGRACE”

Written on: 17/03/2014 by ameela (1 review written)

I bought a Tohsiba/CombiDVD player and when it started to develop faults within the warranty I took it back to the store. I have NEVER been spoken to so rudely, the TV has hardly used and I wanted to upgrade to a more reliable model as my TV was used for a max of perhaps 100hrs. So I wasn't happy sending for a repair. The attitude of the manager basically consisted of grunting and insulting me. To be honest if I hadn't experienced it i would not have believed it? Totally aggressive. I have… Read Full Review

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★☆☆☆☆

“Awful customer service and products”

Written on: 05/03/2014 by stalbansreviewer (1 review written)

Bought 4 tub sofas at £199.99 each. 1 broke and was replaced within 2 weeks of purchase. Then another broke and Argos sent an "engineer" to come and fix it (1 month after the fault was reported). In January a third sofa broke (same fault as previous 2) and another "engineer" was dispatched to fix it. 1 month later he turned up to declare the sofa cannot be repaired. After hearing nothing from Argos for over a week I called them to request a refund for the broken sofa. They informed me they are… Read Full Review

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★☆☆☆☆

“Disgrace”

Written on: 23/02/2014

Bought a bed from these people which buckled during the night, we contacted Argos via email and received no response, we contacted them again and received a call claiming they had tried to contact us without success (and called me a liar when I disputed this), I asked for a good will gesture, a small discount on upgrading the piece as my partner and I had spent two weeks sleeping on a mattress on the floor, the request was met with a manager simply repeating that I could have an exchange or put… Read Full Review

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★☆☆☆☆

“4 MONTHS & STILL NO SOFA'S! Never order anything from...”

Written on: 19/02/2014 by NeilKew (1 review written)

Argos, the worst on line shopping/customer experience ever! Ordered a Sofa Set in November 2013 in time for a pre Christmas delivery and the order has been cancelled for the 3rd time. It's is now 19/02/14! We ordered the sofa’s for our first home, so we could enjoy a family Christmas on a comfy sofa. That was the plan. The reality was we spent it on borrowed garden furniture. The whole experience with Argos has been a joke. I could go into detail but this would become a thesis. Each time the… Read Full Review

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★☆☆☆☆

“go create sofas”

Written on: 18/02/2014

Bought two milano sofas first which were faulty and Argos agreed to rep!ace them. So paid extra and ordered 2 go create sofas. Which should have arrived in the February. Then march then April. And eventually got them in June last year, after a couple of weeks the seam split on 1 of the sofas. Now the stuffing has gone in the arms. And the seating covers have twisted round. I will never have anything from Argos again. AVOID at all costs.wish I had gone somewhere else now… Read Full Review

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