Argos Reviews

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  • Quality of service

  • Layout of shop

  • Value For Money

Summary

'Don't shop for it Argos it!' is their latest slogan and some of us will completely agree! But others are more critical of Argos. Use our reviews to find out exactly why or perhaps why not your next shop should be at Argos!
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Latest Reviews

★★★★★

“Manager & Staff went above & beyond”

Written on: 10/08/2015 by Paolau83 (1 review written)

I've had quite a few poor experiences with Argos over the years, however my most recent experience at Otley Yorkshire store was fabulous! The "Magimix" 4200XL food processor was advertised at an astounding steal at £159.99, but when I went to click to buy it was coming up as OOS! By the time they ordered me one in, it had gone up to full price, however Argos kindly agreed to still let me have it at the sale price! Once ordered, yet again it was OOS! I was gutted! Anyhow, we decided if the… Read Full Review

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★☆☆☆☆

“argos_outlet”

Written on: 03/08/2015 by bigkevsuk (10 reviews written)

joke company, purchased desktop pc, arrived quickly but pages slow to load and screen kept freezing, told me to ring and arrange pick up this i did arranged for pick up monday waited in all day no one came, rang argos they knew nothing about it would send me a label so i could take it to post office,or wait in another day for a pick up asked to speak to manager but none available have to get one to ring me,customer service is not some thing argos do… Read Full Review

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★☆☆☆☆

“Simple purchase made complicated by Argos”

Written on: 02/08/2015 by Jessie22 (1 review written)

I bought two items, a mower and a nest of tables, on-line from Argos which I paid for beforehand as their website said it would save time when collecting items. On arrival at the store (Hanworth) I was told they only had the mower in stock as their depot providing goods had computer problems, so I just took the mower home. I heard nothing for a couple of days so phoned and they said my nest of tables was in their store but the computer problems at their supplying depot were still unresolved… Read Full Review

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★★★☆☆

“Average”

Written on: 03/07/2015 by avabacon346 (3 reviews written)

Average quality at average prices… Read Full Review

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★☆☆☆☆

“Argos took money for an item I purchased online. Then...”

Written on: 01/07/2015 by JasminHatch362 (1 review written)

Argos took money for an item I purchased online. Then cancelled my order saying it was a mistake. Still sat there all weekend with my money in their account building interest though. Joke of a company… Read Full Review

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★★★★★

“Excellent customer service”

Written on: 11/06/2015 by Parrish1994 (1 review written)

I had to return an item, no issues or questions asked… Read Full Review

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★☆☆☆☆

“Delivery Time Promises”

Written on: 30/05/2015 by normski1 (1 review written)

We ordered a spa from Argos, we received an email saying it would be with me between 7am and 12 on Saturday, then received a text it would be with me by 12:30 and would rceive a call up to an hour before delivery. 

At 13:45 came no call so phoned then on second attempt after losing contact was told it would be up to another two hours. I asked why I was not informed, no answer other than they were running late, so no concern from transport management no concern from Argos. Another 20 minutes
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★☆☆☆☆

“worst customer service I have experienced”

Written on: 14/05/2015 by Dalypi476 (1 review written)

Tried argos for the first time during the baby promotion event, Every sale item I tried to order was out of stock on the first day of the event, false advertising. Ordered nursery furniture in March (with the offer of a half price Mamas & papas mattress- which of course could not be purchased as it was out of stock)to be delivered early April. No contact from Argos with delivery date - I had to contact them; they offered a date late April which we accepted although it was later than… Read Full Review

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★★★★★

“A piece of furniture that can be utilised in any...”

Written on: 07/04/2015 by Daniel138 (1 review written)

I recently purchased a Harvard 3 drawer sideboard online. Delivery was as and when stated with no fuss,light assembly of doohandles only . This is a solid cabinet , well constructed and versatile in its use. it now adorns a bedroom and its rich colour and feel makes it all the more worth while to look after it as a cherished item. Suprisingly cheap £168.00 with the online discount , it was a bargain . The only negative is that I will have to search hard to find a similar wardrobe… Read Full Review

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★☆☆☆☆

“Product not delivered ”

Written on: 18/03/2015 by Reeceknowles (1 review written)

After over a month my product still hasn’t been delivered!!! I have made numerous calls to which I was assured that a manager would contact me but no one ever did. I feel totally discussed with the service I have not received. I will never recommend Argos home delivery to anybody or use the service again I just feel that they was quick enough to take my money and tell me my product was in stock. … Read Full Review

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★☆☆☆☆

“took a duplicate amount of money against my card account ”

Written on: 10/03/2015 by Damion214 (1 review written)

I paid Argos online 300 for household furniture and they held a duplicate amount £600 against my card until 7 days after the items were delivered putting me overdrawn with my bank and me not being able to use my bank account at all for over a week.....not ever shopping with Argos again disgusted… Read Full Review

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★★☆☆☆

“Sexism”

Written on: 16/02/2015 by PeteDidi (2 reviews written)

I've generally been happy with Argos but my last visit left me seething! I went to pick up a new microwave oven weighing 20kgs. I knew I was going to struggle with it and thought they may help me carry it to my car. I'm 62 and have osteoarthritis. When the girl brought it to the counter she looked at me and said "If I can lift it so can you" I really felt like saying "I wonder if you'll be saying that in 40 years time?" but I resisted the temptation. I asked if I could borrow a trolley and she… Read Full Review

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Knowurrights's Response to PeteDidi's Review

Written on: 24/05/2015

chances are there was no one to replace her, staff are very thin on the ground these days, and clearly this amounts to stressed / cheeky or just cannot be bothered way, this is not the argos that was of years ago, and this is probably why they will soon be closing lots of stores,

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Knowurrights's Response to PeteDidi's Review

Written on: 24/05/2015

chances are there was no one to replace her, staff are very thin on the ground these days, and clearly this amounts to stressed / cheeky or just cannot be bothered way, this is not the argos that was of years ago, and this is probably why they will soon be closing lots of stores,

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Eon_Flux's reply to Knowurrights's Comment

Written on: 01/08/2015

Read the review again. Someone else was helped to their car with an awkward object, so why not this reviewer. Why make excuses for poor or unfair service.

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★☆☆☆☆

“Never Ever Ever Again I Hate You Argos!!”

Written on: 31/01/2015 by Farginsneekyicehole (10 reviews written)

Absolutely diabolical customer service! Have sent over 40 emails and they only have ever sent 5 back! The staff are completely unintelligent and they repeat their rubbish each and every time, with fake apologies. Their Yodel drivers are evil and rude.I have never experienced anything this bad in my entire life, they over complicate things and never return items when they are to blame. I do not know where they source this horrible staff from since I have never come across such odd people like… Read Full Review

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★★★★★

“Great Help”

Written on: 27/01/2015 by phillipehalsman (7 reviews written)

I wish to describe an incident that occurred at Argos' Oldbury store in November 2014. My father was very poorly. He had been fighting cancer for three and half years but was now very ill. In desperation I was trying to locate items needed for a medical drink and had spent hours racing around Sandwell looking for these things. I was struggling for one last article and was at my wits end by the time I visited your Oldbury store. I just needed a jug to distill water but couldn't work out which… Read Full Review

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★★★★★

“Happy Customer”

Written on: 21/01/2015 by JWillems159 (5 reviews written)

Bought under counter Beko fridge and freezers, they were delivered on time and put as close to my kitchen as possible (a lot of packaging to dispose of!) My husband installed them and he said it was literally just plugging them in so it was easy. There are dials inside the fridge and freezer so that you can change the coldness settings if you have temperature issues with fruit or something. Overall im happy with my purchase and will be leaving good reviews on any other sites i see Argos having… Read Full Review

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★★☆☆☆

“Be careful of furniture”

Written on: 05/01/2015 by selina345 (12 reviews written)

Brought quite a few items of furniture from Argos in the last few years. Half of it is still use able but the other half is complete rubbish. My kettle, towels and high chair were brilliant value. Still got them after over a year. The toddlers toys are good as well. My daughter loves them. But never buy furniture like wardrobes or drawers. They are terrible value for money. Got a set of drawers and a wardrobe fory daughters room. The drawers were dropping apart after 6 months and the wardrobe… Read Full Review

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★☆☆☆☆

“DO NOT BUY A LAPTOP FROM ARGOS!”

Written on: 29/12/2014 by ADissatisfied1 (1 review written)

Argos are good at trying to re-interpret UK retail law as it suits them. Their policy when it comes to mobile phones, laptops and cameras is that they don't take them back. They are on dodgy ground here where they attempt to avoid their responsibilities in law. I bought a laptop that was not as described and they have made me jump through hoops to get a refund. Their initial response to my complaint was that they were sorry I hadn't got what I wanted but they would do nothing. Then they would… Read Full Review

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★☆☆☆☆

“Avoid at your own cost!”

Written on: 12/12/2014 by livingstonebell (2 reviews written)

Bought a PC as a birthday gift for £600; Advertised as delivery in 10 days (never came) Email confirmation that it would be delivered in 10 days (never came) Email confirmation that I would be contacted by 6th day to arrange delivery (never called) Phoned Argos on Day 7, they promised contact from contractor within 48 hours (never called) Day 10, missed birthday, still no contact so cancelled order via email AND phone, advised full refund within 5 working days, total disinterest in reasons for… Read Full Review

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★★☆☆☆

“A gesture of goodwill goes a long way...”

Written on: 21/11/2014 by maddoorsfan (1 review written)

I recently travelled an hour and a half to my nearest argos store to buy a baby monitor which was defective so had to make the whole 3 hour journey again to return. Asked argos if they would kindly give me a discount on the more expensive monitor up as I had wasted fuel and time having to return a faulty item which I found out after buying had terrible reviews about its repetitive faults all over the internet (should have done some research but why are argos still selling a well known faulty… Read Full Review

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★☆☆☆☆

“Not sure Now...Digital?”

Written on: 06/11/2014 by SoggyBeans (8 reviews written)

Well, have always enjoyed doing some shopping in Argos. A simple way to shop...however,this is changing, and I'm not sure it's for the better. I recently went to parkgate, rotherham argos and not a catalogue or pencil and paper in sight. Instead, they have just ipad looking screens. You have to search for your items on the screen, and enter a memorable code to take to the till. This isn't as easy and clear as looking in the catalogue and having family members with disability, I know they… Read Full Review

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