Car Giant Reviews - www.cargiant.co.uk

★★★★☆
4.2 / 5
1142
86% of users recommend this
  • Customer service

  • Value For Money

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Latest Reviews

★★★★★

“Efficient way to purchase”

Written on: 03/09/2015 by cyCahill264 (1 review written)

Went to Car Giant to purchase my first car, I compiled a short list of cars I was interested in online before I got on a train to see them - I didn't phone in advance I just turned up. They are located about 10 minutes walk away from the station so pretty convenient for a former pedestrian. First thing that took me back is just how big the place was, cars everywhere of every variety. Made me very glad I had already narrowed my choices down! Went there on a Monday evening, and while the… Read Full Review

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★★★★☆

“fabulous customer service”

Written on: 02/09/2015 by Berryrc1958 (1 review written)

As soon as I turned up, everyone was so helpful and friendly. The process took a little long after going through finance and part exchange, which is why I gave it 4/5 stars but, apart from that the service was fantastic. All the details of the financial deal were explained very clearly and all my questions were answered without any problems. The choice of cars was vast and I was given thorough specifications on each car I was interested in. I couldn't recommend cargiant enough!… Read Full Review

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★★☆☆☆

“Be very carefull if you choose to buy from Car Giant”

Written on: 01/09/2015

I brought my car at Car Giant 18th July, 6 weeks and its had so much problems. It has been in the garage for half that time. The 120+ checks that car giant state is done on the vehicles is not done. After purchasing the car I took to my own garage to get checked over for my own peace of mind. Well... my garage called me and advised that it is NOT good news. The gear box was no good and it needed a new one, it also turned out that it needed a new clutch. There were also a few other things… Read Full Review

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★★★★★

“Best car choice and cheaper than others”

Written on: 31/08/2015 by Lylay1980 (1 review written)

Good cars , no pushy sales, great range and quality of cars. Good to have different models in the one place so you can compare… Read Full Review

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★★★★★

“This has been my best experience of car buying to date.”

Written on: 29/08/2015

I had an idea of which car I wanted to buy it was either an A6 Audi a 5 series BMW or a 220 Mercedes. I had never been to Car Giant before it was recommended to me by a friend. My wife and I really enjoyed the day looking at the cars we sat in all 3 makes mentioned above and finally after some discussion and food in the Car Giant cafe we agreed on the Mercedes. All the brands have there own areas which are clearly signposted and all the different models are set in order for easy viewing and… Read Full Review

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★★★★★

“Amazing Staff and even better cars!”

Written on: 29/08/2015 by LouiseThomas (1 review written)

As soon as we got there staff don't keep you waiting. The trust they give the customers to browse the car of your choice on your own with the key is amazing! The information they give you on all products that come with the car purchase is so helpful and you don't feel pressured into buying anything! This was my first experience buying a car from a major dealership and without my parents and they made it easy for me! The waiting time isn't that long either! With the consistent staff that work… Read Full Review

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★★★☆☆

“Don't buy guardx products!!!”

Written on: 29/08/2015 by 16Coffey (1 review written)

I bought a car from Cargiant ,and I had a very insisting adviser(his name Joshua) who lied about products and services.I understand he gets commission for selling the products,but hey don't be annoying! He insisted so much to purchase the cleaning products and the warranty.Thank god I haven't bought everything.When I went there to pick up the car it was like the state I have seen it first time. No long lasting fragrance in the car ,or so clean as I expected.I wasted almost £300 for nothing… Read Full Review

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★★★★★

“Better than ever”

Written on: 28/08/2015

I've bought at car giant before, however this time I experienced a much improved service from beginning to end. Mr Selfridge, the sales executive was unbelievably efficient he listened to my needs, found me the right car, took me for a test drive and had me driving away within 2 hours, exactly as promised. The rest of the process has also been streamlined , you are no longer sent from department to department, the final stab was quick, paperwork explained and payment taken by same person and a… Read Full Review

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★★★★★

“Best dealer experience”

Written on: 27/08/2015 by andreibarariu (1 review written)

Great experience. Staff is really friendly and patient. No pressure sales and they are not forcing you to buy something you are not sure. I will definitely recommend to my friend and also I am looking forward to buy my next car from them. Thank you, Cargiant!… Read Full Review

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★★★★★

“Great Car Selection and attentive helpful staff”

Written on: 27/08/2015 by DancingBear (1 review written)

I was very pleased with my first experience at buying a motor car from Car Giant. I encountered a great car range I could view and choose from to find exactly what I wanted and when I actually found the car I wished to buy I found the staff members, especially the man who dealt with my test drives (I had two - one with him driving and one with me on a follow up visit when I had my driving licence)to be extremely helpful and knowledgeable on the vehicle. Over all pleased with Price, mileage on… Read Full Review

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★★★★★

“Purchasing my first car”

Written on: 27/08/2015 by HaydenJenkins318 (1 review written)

Got my first car from car giant and when I went there the staff were very helpful and polite. The customer service was excellent couldn't fault my experience at Car Giant for there service and help. I couldn't find any faults when looking for the right car or even purchasing it, the standards of help was great… Read Full Review

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★★★★★

“Excellent Buying Experience”

Written on: 27/08/2015 by ChrisCSmith (1 review written)

I first chose the car that I wanted. I then narrowed down the things it should have, like sensors, bluetooth etc. I then waited for a low mileage car and then went to view and purchased. I was not rushed into a decision and was given time to do my due diligence. The staff were all very friendly, and the amount of cars available means that you will have choice. I also called before hand to check if service history was available and was it main dealer or local garage. Its a really nice way to… Read Full Review

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★★★★★

“Best Sales advisors ”

Written on: 27/08/2015

It was my first time at cargiant and the sales advisor was very helpful in helping us getting the car we wanted.He explained the procedures very simply abd easy for us to understand and decided what we wanted.The entire buying process was done very easy and quick and our car was ready on the time I choose for pick up. The advisor sold us the Gardix car external and internal fabric protection and that was a very good value for money. I have already refer car giant to a mate of mine whom will be… Read Full Review

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★☆☆☆☆

“BMW Engine Failure-had the car for 1 year”

Written on: 26/08/2015 by jaynoris (1 review written)

I bought a bmw 3 series from car giant for £17,000 1yr and 4 months ago Drove out and within 10 mins oil light came on plus a run flat light, went back waited 6 hours for faults to be fixed. 3 wks later oil light came on again, I put more oil in, 1 wk later oil light came on again so I returned it to car giant where they had it repaired over 3 days, also on the same day the window went down but wouldn't go back up! 3 months later the audio stopped working and cost me £900 to have repaired and… Read Full Review

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★☆☆☆☆

“CAR GIANT - MORE LIKE CAR SHARK - INCREASED THE PRICE!!!”

Written on: 14/08/2015 by dbk101 (1 review written)

WARNING TO ALL CAR GIANT BUYERS. Looked at a Mercedes B180 Ref. LM14A which was advertised as £13799. I viewed it late in the evening and wanted to see it the next morning be sure it was the right car to purchase for my parents. I arranged a time with the sales agent . for the following morning @ 10.30am to view the vehicle and to potentially purchase. I arrived on time following morning to discover that they put the price up by £1000!!!!! to £14799 their excuse they incorrectly priced the… Read Full Review

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★☆☆☆☆

“Worse than carcraft ”

Written on: 04/08/2015 by Kaleighy143 (1 review written)

Ring car giant up explain I have been approved car finance will I be able to drive away that day yes madam of course my financial guy's ring up gets told same thing get there I get the run around then get told well as you are buying the car today you need to put a deposit on it I asked why were we not told that in first place gets told I don't know. My finance guy rings up to ask for an invoice we get told email address he sends over request at 12:30 time goes on so at 13:45 I ask what's… Read Full Review

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★★★★☆

“Great car, very happy”

Written on: 03/08/2015

There's so much choice at Car Giant that you know you're going to find what you are looking for. It's easy to find and the staff are friendly. It's like buying a car from Tesco - the price you see is the price you pay - no hidden extras although they do try to flog you additional extras but these are optional. We were after a specific Audience and had the choice of two. We had a few teething problems with this car that we noticed after purchase but car giant fixed it without quibble. Very… Read Full Review

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★★☆☆☆

“After selling us all the extras!!! Boring us to hell...”

Written on: 29/07/2015

After selling us all the extras!!! Boring us to hell with videos of gardtec. We finally paid for the car. Had plenty issues collecting the car..from no diesel to a flat battery...took 3 hours with hungry children in tow. 4 days later our brand new driveway is covered with leaking oil from a 26k Range Rover. Been trying to get hold of customer services for 2 days.. Wouldn't recommend wouldn't purchase from there again. I'll be selling this and buying a brand new one from a show room. Total… Read Full Review

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★★★★★

“Great Cars!”

Written on: 28/07/2015 by shreyapatel (1 review written)

I knew what car I wanted, so I went to Vauxhall part of their showroom. The cars were wide range to choose from, I loved every of them, however I chose that I liked with my desire and that suited in my budget. The service I received was fabulous, the people were friendly, the staff knew what they were saying, gave me the right info. I paid the in half and took the rest on finance and it was also suitable for me to pay monthly. I definitely will recomment family and friends, gives a hassle free… Read Full Review

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★★★☆☆

“Covered chips”

Written on: 26/07/2015 by Justin478 (1 review written)

I recently bought a car and is 100% sure that there were no chips the two days we viewed the car. But when we went to buy the car they have done a wash which has washed away what ever they have applied to disguise the car. This was visible when we saw the cae in broad day light. The £250 car polish is too much. Please don't waste your money. Use normal polish… Read Full Review

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