Car Giant Reviews - www.cargiant.co.uk

★★★★☆
4.2 / 5
85% of users recommend this
  • Customer service

  • Value For Money

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Car Giant - www.cargiant.co.uk

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Latest Reviews

★★★★☆

“I'm Happy would use again”

Written on: 27/08/2014 by Asha2 (1 review written)

I bought a Lexus CT200h from Cargiant and was very pleased with the service. I got a decent part exchange valuation for my audi A3 which I was surprised about. Usually expect to get ripped of when it comes to part exchange but Cargiant was actually quite fair. I bought the warranty and gap insurance too. salesman was nice and was very easy to pay a deposit and comeback a few days later to make final payment and collect. Would buy again from car giant as its a simple, smooth process… Read Full Review

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★★★★★

“Great Experience for Car Shopping!”

Written on: 27/08/2014 by gjRalston297 (1 review written)

I choose Car Giant because there is a wide selection of cars avalaible and you can choose to take the keys have a look inside and test drive if you wish. There are no pushy sales men/women around you when you are looking at the cars and my whole experience at Car Giant was brilliant - very easy and quick. I would recommmend car giant to anyone, the finance team and customer service team are fantastic, every question i had was answered and i felt i wasnt being fed alot of typical sales… Read Full Review

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★★★★★

“I have bought cars from Car Giant over the past 15...”

Written on: 27/08/2014 by mz_merlin2001 (1 review written)

I have bought cars from Car Giant over the past 15 years. My latest purchase was of a 2011 Polo. As expected, I received a first class customer service from the Representative who approached me. He answered all my questions in a honest and professional manner. I had pre-booked a test drive of this vehicle online, which is very handy as you receive a a confirmation text of the time of your test drive. Once I agreed to purchase the vehicle, all the paperwork was dealt with swiftly and I was… Read Full Review

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★★★★☆

“Used Car Purchase from CarGiant”

Written on: 26/08/2014 by Whitakerce344 (1 review written)

Hello I bought a used car from Cargiant for the first time and was very pleased. I received excellent service from all the staff and was helped and advised on different kind of vehicles before finally deciding the car I bought. We were given plenty of time to think and decide before going for a test drive. Full service history of the car was explained to us.Car giant is situated centrally so it was convenient for us to go away and come back whenever we wnated. I am very happy with the car I… Read Full Review

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★★★★☆

“Good car, service & price”

Written on: 26/08/2014 by chris1980c (1 review written)

I had been looking for a 335d for a few months. I found the one I wanted at Car Giant. Good price, condition and service. Sales staff very helpful, no pressure selling of the car. Happy with px price. Took a bit time to process all the extras, but it is your choice if you want them or not. Overall happy would recommend to a friend, but make your own mind up on the extras. Test drive very short. Would have liked a longer drive when spending over 10k on a car. When paying for the car no… Read Full Review

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★★★★★

“Renault kangoo”

Written on: 26/08/2014 by Semleyplace (1 review written)

I purchased a car 3 weeks ago from car giant, they made it so easy. It really is a fantastic car, i am very happy with my purchase, I test drove it on a friday and i was driving it home the next day, they even purchased the new tax as well... i would recommend using car giant to anyone… Read Full Review

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★★★★★

“What A Fabulous Car!!!”

Written on: 26/08/2014 by Jace2011 (1 review written)

From first walking into CarGiant I was impressed with the amount of top quality vehicles they had! I came with a mate & headed straight for the Nissan JUKE section, as we had already telephoned ahead to make sure the car that we had seen on the CarGiant website was still available! We were more than happy when we saw the car we'd viewed online. This car had everything I wanted... Leather Interior Heated Seats Built in SatNav Cruise Control Bluetooth.... The list is just endless. Needless to… Read Full Review

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★☆☆☆☆

“Problem cars”

Written on: 20/08/2014

I bought a Mini from Car Giant. In the first week there was a problem with the roof, then after a month a big peice of plastic flew off on the motor way. After 8 months the car started having major issues. It needed a new ABS unit and the car had to be recoded at a cost if over £1000. After 11 months the fuse box overheated and the roof was stuck down, leaving me stuck 300 miles away in the cold with no roof. Now the stereo won't work. Overall I was sold a car that is not fit for purpose. Car… Read Full Review

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★★★★☆

“Bought my previous BMW 3-series 8 year ago and was...”

Written on: 19/08/2014 by Savion357 (1 review written)

Bought my previous BMW 3-series 8 year ago and was very happy with Car Giant. I have just purchased a Skoda Octavia (to replace the BMW) and found the wide range of cars great to look at online and in person. The prices are cheap but this is to reflect most cars have high mileage on the clock and some with have minor bodywork issues. You will need to check the cars out in person and arrange a test drive. All the sales staff were very helpful but, understandably, tried very hard to push the AA… Read Full Review

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★★☆☆☆

“Not like it used to be”

Written on: 17/08/2014 by Elianaz486 (1 review written)

I've bought all my cars from car giant over the years and have always found them sensibly priced and the cars fine. Unfortunately, they have got expensive, for instance a 3 year old Honda Accord in 2007 was £5400 at car giant,now a 3 year old accord will set you back at least £8000. I have other examples should anyone ask (from car giant ad in 2007 what car magazine), but generally the difference is sufficient to warrant looking elsewhere and not even bothering with car giant any more… Read Full Review

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★★★★☆

“Very efficient friendly service”

Written on: 15/08/2014 by Ncg1 (1 review written)

I bought a 2011 Mazda 6 a week ago - I went to look at it on a Sunday and it was really busy there, however it was clear the staff were geared up for this and seemed very efficient. There was a bit of a wait between the different stages, for example them getting the car out for a test drive, paying and picking up the keys. It would have taken quite a lot longer if I'd needed finance I think. A couple of things to note - a lot of the cars have scratches and scuff marks, many were marked down in… Read Full Review

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★★★★★

“Fantastic and professional service from Cargiant!”

Written on: 14/08/2014 by bgMcNeil30 (1 review written)

I needed to buy a new car and Cargiant were there to help me. Every step of the way, the staff were professional and poilte providing a service that was second to none. The staff always took the time time to clearly explain things to me and never was I made to feel I was a burden. Each element of the buying process from finding a car, finance and the collection team flowed snoothly and efficiently. It has been a very long time since I bought a car and Cargiant made it a stress free process… Read Full Review

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★★★★★

“Cargiant offer an excellent service that us second to...”

Written on: 14/08/2014 by RolandoFitzpatrick (1 review written)

Car giant helped me buy my new car with such ease. All of the staff were professional and their knowledge was second to none! Every step of the way I was guided through the process, with staff clearly explaining what I was doing, what products I was considering and what they were doing to help me buy my car. I was helped and guided through every step of the way, never feeling pressured into making any purchases I didn't want or buying a car that wasn't right for me. Every step of the… Read Full Review

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★☆☆☆☆

“Shocking customer service ”

Written on: 09/08/2014 by Baileyxb179 (1 review written)

We bought a car 2 weeks ago, which broke down. Being 9 months pregnant we were told we'd get a courtesy car while they fixed our car. It has been 4 days, we have called several times for an update but no-one seems able to give me any indication as to when this courtesy car will be delivered or indeed when our car will be fixed. Not help at all! The after sale is shockingly bad… Read Full Review

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★★★★★

“So much to choose from.”

Written on: 06/08/2014 by James113 (1 review written)

We were looking for a small MPV with an automatic gearbox to replace a Renault Scenic that we brought from Car Giant four years ago. We found a low mileage Ford B Max in Racer red that we are very pleased with… Read Full Review

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★★★★★

“Great Car Buying Experience”

Written on: 06/08/2014 by SandraH66 (1 review written)

I bought my previous car from Giant Giant about 10 years ago, and so decided to go back for a replacement as I'd been so pleased with it. Car Giant can't be beaten for choice, there are thousands of cars to choose from. It's useful being able to check online before visiting as the choice is so huge. All the cars I looked at were in excellent condition and very well priced; I'd done a price comparison beforehand. Apart from the massive choice, what I like is clear and fair pricing without having… Read Full Review

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★★★★★

“Job well done at a great price.”

Written on: 06/08/2014 by EmanA (1 review written)

Car Giant have a great choice of cars and the price for my car was £1,500 cheaper than what I could find from a big brand dealer. The car sales agent was very helpful and took time to ensure I got the best car for my needs. There was no heavy handed sales tactics and I really felt he cared about me getting the right car for the right price. I would defiantly use Car Giant again in the future but next time I would sell my car before I get there they really gave me a bad price for my part… Read Full Review

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★★★★★

“best by far”

Written on: 05/08/2014 by JosiahCallahan (1 review written)

well the advisor was help full, the car selection was believable , take as much time to look and no one to hassle you , and every one from you team was friendly the only aspect i did not like was the drive , it was too short for my liking… Read Full Review

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★★★★★

“Fantastic all round!!”

Written on: 05/08/2014 by Katebags26 (1 review written)

Thank you so much car giant! Such an easy process from selecting my car to driving away the same day. Everyone was so helpful, polite and knowledgable. No hassling or pressure selling. Fantastic cars at great prices and of good quality, definitely worth the drive to London would recommend to everybody looking for good quality second cars. We used the website to look at whst stock you had coming in, and using the link to get status updates really helped. Would also like to mention a special… Read Full Review

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★★★★☆

“Purchase of Mini”

Written on: 05/08/2014

Bought a Mini from Car Giant on Sunday 3rd August. Exceptionally large site with almost any car to choose from. Condition of the vehicle was perfect. Clean and polished just like any showroom. Sales team were excellent, finance team were just as efficient. Both teams explained everything in detail and made sure all was understood before moving on. The environment was clean and uncluttered, making it safe and inviting for any customer. Refreshments are available including a cafe to make the… Read Full Review

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