Car Giant Reviews - www.cargiant.co.uk

★★★★☆
4.2 / 5
1028
85% of users recommend this
  • Customer service

  • Value For Money

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Latest Reviews

★★★★★

“Very Impressed with my car”

Written on: 26/05/2015 by Reillyd69 (1 review written)

I was very impressed from the start of the sale to completion. My Nissan Juke is fantastic and would recommend Car GIant to my family and freinds… Read Full Review

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★★★★★

“Simple and efficient”

Written on: 23/05/2015

No hard sell here and no frills either. Just a huge choice of Mercedes E class estates sensibly priced and without the semi- transparent- conditional- on taking their finance offers of other dealerships. I never feel I've paid over the odds at Car Giant which is why I travel down from Manchester every few years to replace my car. The lighting could be better, but there really is no where else like it for German automotive hardware. Providing you are realistic with your expectations ( the cars… Read Full Review

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★★★★★

“Car Giant Review - Value Beater”

Written on: 23/05/2015 by MiracleDean184 (1 review written)

I started looking at car sales earlier in the year knowing I would change around Spring time. I followed many of the auto sales with information available on the internet regarding private sales, small trade sales and large dealerships and visited several places and viewed several cars for sale. I called in to Cargiant and was impressed with the organisation, presentation, premises, vast range of cars available and the prices. But my concern was could they handle such a large turnover of… Read Full Review

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★★★★★

“really great cars for reasonable prices”

Written on: 22/05/2015 by amye1 (1 review written)

I found the car of my dreams, with little stress and friendly help and advice, there is a massive collection and fair enough deals for your moneys worth… Read Full Review

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★☆☆☆☆

“AVOID! AVOID! AVOID!”

Written on: 22/05/2015 by senoritafarias (1 review written)

Avoid buying a car here at all costs! Came here to treat myself to a new car but have had headache with my car since i left with it. Engine light came on a week later on and off continuously. Was told to take it to halfords in park royal which took me 3 hrs there and back only to be told when i got there they could not check it as engine light was off when i got there. Engine light came on the next day again so rang car giant and explained that halfords was too far for me to go back to again so… Read Full Review

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★★★★★

“Great experience ”

Written on: 21/05/2015 by KianaDavidson244 (1 review written)

We were quite out of our comfort zone buying a car and overwhelmed with the selection. The sales agent was amazing. He answered all of our questions and we founda car that we're extremely happy with… Read Full Review

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★★★★★

“Makes buying a car so easy!”

Written on: 21/05/2015 by KenzoM (2 reviews written)

Buying a car is quite a large investment, which is very well recognized by Car giant, hence now having purchased my 7th car from them, I have never felt pressured nor has anyone mis-led me into buying a car. Everything at car giant is very transparent, you get all the vehicle details prior to the test drive, and you can proceed at your own pace. There is a large variety of Cars at very competitive prices, hence I have convinced many of my family members to experience the Car giant journey, and… Read Full Review

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★★★★★

“Car giant is a great friendly and cheap place ”

Written on: 21/05/2015 by MichelleSusan86 (1 review written)

Car giant is a great place to buy a car, it's a friendly and helpful place from start to finish. I wasn't put under any pressure while buying and come out very happy. They have over 7000 cars to choose from all affordable so you are bound to walk out with your next car.I have recommended to my friends already, 5 stars… Read Full Review

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★★★★★

“Brilliant service”

Written on: 20/05/2015 by SatisfiedHondaDriver (1 review written)

This was our first visit to Car Giant, when we first arrived we were quite daunted by the sheer size of the place at White City. We started walking aimlessly around not sure what we were looking for. A member of staff asked if we needed any help. He was very helpful and we soon found a car we liked. After queuing a short while ( a Saturday) at the customer service desk, we were given the keys to the car we liked. After looking round the car we decided to have a test drive. Once again the staff… Read Full Review

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★★★★★

“Easiest Way to Buy A Car!”

Written on: 20/05/2015 by 61willowbank (1 review written)

Cant believe it could be so easy to buy a car! Saw the car I wanted online went down to the Car Giant in White City. It was easy to find the car I wanted as the cars are all in allotted spaces with the manufacturer name above the cars. Once I found the car looked it over then went to find a sales person (No hovering sales people trying to pressure you into buying a car!) Just told them which car I liked got the keys went for test drive then bought it. Came back 3 days later -at my request paid… Read Full Review

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★★★★★

“Best place to buy a car”

Written on: 20/05/2015 by Paulingreenwich (1 review written)

I have bought 4 cars from Cargiant and each time the experience gets better, the choice of vehicles is huge, the website is really comprehensive and is updated regularly, once you have decided the type you want you can set email alerts. When you go to the site there is loads of parking and the whole place is laid out really well with makes and models all next to each other, lots of the cars are undercover so it does not matter if it is raining. Once you have chosen the car you want I suggest… Read Full Review

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★★★★★

“Excellent service. Highly recommended”

Written on: 20/05/2015 by Tinyshannon (1 review written)

Cargiant were Fantastic. Very friendly helpful service. Sales Rep was extremely helpful and not pushy at all not like some sales reps. Very efficient professional service. Drove our car away the same day which was fantastic. They have a very wide range of makes and models to choose from. I would definatley recommend Cargiant for your next vehicle. All the cars are in very good condition and are extremely reasonably priced. All the staff were very friendly and helpful. They also have a… Read Full Review

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★★★★★

“Excellent customer service”

Written on: 20/05/2015 by Zachery78 (1 review written)

My recent car purchase was a return visit after experiencing excellent customer service last year when we purchased my partner's car. I was 'warned' before going to Cargiant that they would give me a really poor part exchange but this wasn't the case at all, and I feel that I got a good deal both selling and buying. I did not wish to purchase any 'extras' with my car and very much appreciated that the advisor did not push this as a 'hard sale' as part of the deal, as it would have put me off… Read Full Review

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★★★★★

“FANTASTIC SELECTION AND SERVICE!”

Written on: 20/05/2015 by Barneybear44 (1 review written)

We went to Car Giant for the choice and we were not disappointed! Must have been at least 5,000 cars there and the selection was amazing. We needed an automatic hatchback car and found hundreds to choose from which was whittled down for us by a very helpful assistant on the front desk when we arrived who explained where we needed to go - which we really liked that there was no hard sell, we were able to browse round on our own. Once we had selected a model to test drive this was arranged for us… Read Full Review

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★★★★★

“The Only Place To Buy With Confidence & Selection”

Written on: 16/05/2015 by thestanbroughfamily (1 review written)

We were greeted by friendly helpful staff who were able to show us a selection of vehicles that we had short listed from viewing on the Car Giant website. Our personal salesman "Rae" was extremely attentive, not pushy in any way and helped us make up our mind not only on purchasing the car but also in recommending additional services they offer. When we collected the vehicle a few days later this was also a smooth trouble free experience assisted by "Rui Silva" - within half an hour we were… Read Full Review

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★★★★★

“Great service from cargiant”

Written on: 16/05/2015

My experience with car giant was a very helpful and friendly one. From the moment me and my family arrived we were greeted by helpful staff,I had already chosen a car to look at more closely using their easy to use website,so after being directed to where we could park we were directed to the facility's as my young daughter was hungry,where we found found plenty of choice and more friendly staff. After some hot food we had no trouble being shown to the sales area where there were plenty of… Read Full Review

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★★★★☆

“Great value ”

Written on: 15/05/2015 by Houghtonon146 (1 review written)

I recently bought a car from car giant the customer service was great no additional pressure to buy anything additional felt they understood their products… Read Full Review

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★★★★★

“Car Giant do it again”

Written on: 15/05/2015

This is the second time of purchasing a vehicle from car giant. The previous being for my daughter who had years of trouble free motoring. This time I was looking for a car for myself. Having looked at car Giants web site which was very easy to use, I found a Ford Kuga with low mileage and called to arrange a text drive. The person I spoke to was very helpful and I arranged a conveniant time to view it the same day. I received a text confirming my booking. My visit was on a week day but it was… Read Full Review

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★★★★☆

“great choice of cars all in one place, very handy and...”

Written on: 15/05/2015 by DeclanHarper (1 review written)

great choice of cars all in one place, very handy and easy for access, booking a test drive, gaining information about the cars prior to viewing/ testing. waiting area could be more pleasant with reading material, maybe some help as to what to look for when buying a car, coffee (especially in the key collection space) it would be great to get to take a look at the service books of the cars before buying. not great financial offerings: high APR I had a good and knowledgable sales person… Read Full Review

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★☆☆☆☆

“Worst decision i have ever made”

Written on: 15/05/2015 by rhiggs88 (1 review written)

I recently bought a car with Car giant – the worst decision I have ever made. The car has had a number of faults and they explicitly said they will bear no responsibility for any of it. We have had problems with the vehicle, which forced us to get it repaired starting a week from driving out the show room and it has recently failed the MOT (4 months later) – which is going to cost us a substantial amount to get it back on the road. The customer service is disgraceful - incredibly rude and… Read Full Review

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