Car Giant Reviews - www.cargiant.co.uk

★★★★☆
4.2 / 5
1096
85% of users recommend this
  • Customer service

  • Value For Money

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Latest Reviews

★★★★★

“Excellent professional and friendly customer care.”

Written on: 04/07/2015 by janeopa (1 review written)

The service I received from the gate as l stepped into the company was amazing. The friendly staff met me at the gate and offered to help me. He took me to the counter, log onto the computer and searched for the car l needed. He gave me advice and all options available. He walked me to car area and showed me the car l wanted. The aspect l liked most was he was able to accept his limitation when he told me to sit in the car that he need to ask his colleague like the car could not start and the… Read Full Review

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★★★★★

“Just as it says on the tin”

Written on: 04/07/2015 by KirstenAlmeida (1 review written)

CarGiants prices attracted me, although I wasn't expecting the quality of car for the money. Pleasantly surprised. Staff were knowledgeable but not pushy even on a busy Sunday afternoon they still had time. Good price for my trade in as well… Read Full Review

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★★★★☆

“refreshing car experience, for a change”

Written on: 02/07/2015 by cohmjjs (1 review written)

Unreal, a place to buy a car where you're spoilt for choice; are not hassled but instead can have sensible conversations with knowledgeable and helpful staff who give honest answers. They even have a smile on their faces and a sense of humour. Almost had to pinch myself....and, on top of that, the prices were also very competitive. The only negative thing I have to say, which is why I have given 4 instead of 5 stars above is the length of time it took when I returned to collect the car. I'd been… Read Full Review

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★★★★★

“Great purchase from Car Giant”

Written on: 02/07/2015 by CSFalla (2 reviews written)

Just bought another car from Car Giant. This was the second car I have purchased from Car Giant, the first one was a Ford Fiesta over 2 years ago. Again, it was a great experience and I am very happy with the car… Read Full Review

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★★★★★

“Highly recommended”

Written on: 02/07/2015 by Nerius1978 (1 review written)

Very professional , helpful and experienced team.Big choice of cars and I found my dream car. All documentation preparing takes only half an hour and after 2 days I take away my car. I recommend Cargiant 100 %… Read Full Review

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★★★★★

“Very friendly, helpful and efficient”

Written on: 02/07/2015 by Mick.F (1 review written)

We river onto the site and were left to look at our leisure with no salesmen hovering and waiting to pounce on us. When we had made our decision we then went into the showroom and was asked if we wanted any help very quickly so no hanging aroun which was great. We asked to view 3 cars and there was no issues very easy and process was very simple at least the salesman made it seem that way. When we had made our decision what we were after we spoke to the salesman who then got the paperwork… Read Full Review

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★★★★★

“superb streamlined process”

Written on: 01/07/2015 by Beachvi266 (1 review written)

the website allowed me to down-select a car, and I followed up with a quick call, handled well to tell me which zone to enter on arrival. On arrival at the zone reception I was met and escorted to the car and the process explained to me from test drive to part exchange and finance. From there I was 'processed' very efficiently through the various departments and able to drive away that evening in my new car having part-exchanged, orgainised finance and taxed the car. BRILLIANT… Read Full Review

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★★★★★

“Best used car dealer!”

Written on: 01/07/2015 by 218Kilgore (1 review written)

Visiting Car Giant was a brilliant experience for buying a new car. It enables you to look at various cars if you're unsure about what sort of car you're interested in. There are also experienced sales representatives who can help you with the type of car you're looking for if you don't have enough car knowledge. You also don't feel pressured by sales people as you do in some dealers as you are left to simply browse and only need to speak to a member of staff if you want to look inside the car… Read Full Review

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★★★★★

“Easy deal”

Written on: 30/06/2015 by Andz56 (1 review written)

Fantastically easy transaction. I was able to find a car on line, book a test drive and decide on the car in a relaxed environment. The set up is amazing in that I was able to. Jew the car, drive the car and the. Conclude matters within 1-2 hours and drive the car away the same day. The facilities to arrange tax, insurance etc are excellent. There is no easier way to buy a car and the prices are very competitive. I liked everything about this deal. I cannot think of anything that could be… Read Full Review

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★★★★★

“Car giant review ”

Written on: 30/06/2015

Visited car giant after seeing a car on the Internet. Once I arrive I managed to park easy as there was loads of spaces. Once in side I was like a kid in a candy store with the amount of car that was on sale. Once I found the car I liked the look off I was given the keys and I must of spent 40 minutes looking around it. In the she time we was not bothered or rushed. The car I brought was well priced and drives fantasticly. With the experience I had I would well recommend and would not be put… Read Full Review

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★★★★★

“BEST CUSTOMER SERVICE EVER”

Written on: 30/06/2015

I went to Car Giant in London one Sunday to look for a car for my daughter who had just passed her test. After 2 hours of looking at car after car, make after make and model after model we were both at the end of our tethers. Our patience was stretched to the limit. But our saviour, our guardian angel, was just around the corner. The sales assistant was the most helpful, most knowledgeable and, most importantly, most patient man I have met in a long, long time. He spent a long time with us… Read Full Review

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★★★★☆

“Satisfied Customer -Patient Sales People”

Written on: 30/06/2015 by 1974Crowley (1 review written)

I had been to car giant 3 days on a row before making a final decision about which car to buy. On the first day my partner walked away with his beautiful A3. I was disappointed that after 5 hours I still could not make up my mind. 'Too picky' my partner laughed. Day 2 my partner went back with me. 2 hours later I still couldn't make up my mind. The sales people on both days were very patient and helpful but I needed to find the right one for me. Day 3 I was determined to come away with a car… Read Full Review

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★★★★★

“First time for everything!!!”

Written on: 30/06/2015 by MX5man (1 review written)

At the grand age of 50 I became a first timer at Cargiant. I've purchased new and used cars before from all kinds of dealers but found the CarGiant experience different and even an enjoyable way of buying a car. I had a very specific car in mind and had scoured the web and found one at Cargiant so made an appointment to view. The viewing was very relaxed and fun - made especially so by the salesman. I liked the test drive although a little short. So the decision was made and then on to the… Read Full Review

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★★★★☆

“Staff Really attentive but not pushu”

Written on: 30/06/2015 by gnShields499 (1 review written)

The web site provided a good base to visit Staff were attentive but not pushy with vehicle selection Really wide range of suitable vehicles The purchase process was clear and quick Only down side was the end of process where both finance and extra car sealing were pushed too hard I would recommend car giant to anyone… Read Full Review

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★★★★★

“Beat Customer service experience ever!”

Written on: 28/06/2015 by MaverickMyers (1 review written)

My wife decided to buy a Mercedes and CarGiant was our best option considering the large stock of cars available. The customer service was very helpful and the sales executive really honest on advice. We will definitely buy our next car to Car Giant… Read Full Review

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★★★★☆

“Feel the love”

Written on: 27/06/2015 by Bling182 (1 review written)

I recently visited car giant I had regularly heard the advert on the radio 'where london buys its cars' but something had alway put me off probably that I had had problems with a car supermarket before so tarred them all with the same brush. Well I would like to admit I was wrong, viewed several cars on their website and applied for finance before I went there, was contacted by one of the team who explained everything from opening times to what I needed to bring with me. Arrived and as it is… Read Full Review

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★★★★★

“Huge number of choices, great service and peace of mind!”

Written on: 26/06/2015 by Taylor-Alt201 (1 review written)

I hadn't heard any good reviews in terms of services Car Giant provides from my colleagues and was told service would be poor as they are very busy. So I had a look at the Car Giant website before booking a test drive and check it out myself! Went in with details and interest in couple of cars! Much to my surprise there were lot of staff members on hand to help customers soon as they enter. I went in and told them about my booking, they gave me the car keys just to have a look at the car I… Read Full Review

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★★★★★

“Excellent friendly service ”

Written on: 25/06/2015 by carcarcar123 (1 review written)

Staff were very friendly & helpful had couple of minor issues which were completely resolved very quickly very happy with my car & the service I received, I wouldn't hesitate to go back or recommend to friends… Read Full Review

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★★★★★

“Professional non pressured purchase”

Written on: 25/06/2015 by gyMoran408 (1 review written)

A very pleasant experience, I have visited car giant before, around five years ago and wasn't impressed and ultimately purchased elsewhere due to the experience. This time round however I couldn't have been more impressed. Proffessional, non pressurised, experienced sales staff, in particular Kwame who dealt with me. The car is a week old so can't comment on reliability yet but it was a great deal and I hope it's as good as the staff! My only gripe is that the test drive is around the estate… Read Full Review

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★★★★★

“Superb friendly service! ”

Written on: 24/06/2015 by Kadynq247 (1 review written)

Fabulous experience and the staff made a difficult decision incredibly easy. Very friendly staff and helpful too! Nice straight forward procedure that works well for customers and staff Would definitely recommend car giant to friends and family as there's a very wide choice of cars and wonderful service all at a reasonable price. I loved that all the vehicles are organised by make and model, this made the decision much easier. … Read Full Review

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