Car Giant Reviews - www.cargiant.co.uk

★★★★☆
4.3 / 5
1479
88% of users recommend this
  • Customer service

  • Value For Money

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Latest Reviews

★☆☆☆☆

“Service of aftersales dept”

Written on: 24/05/2016 by Danielle220278 (1 review written)

I purchased a car in January 2016. The car went back a couple of times with issues with my stereo, and due to one member of staff my faith in Cargiant was restored again, as I felt very let down by them at this point. My stereo was still playing up, and after apeaking with a member of the aftersales team was again feeling very let down by them. They wanted me to visit with my car and wait while the problem was investigated, but I advised this person I couldn't during working hours as I work… Read Full Review

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★★★★★

“Excellent service”

Written on: 18/05/2016 by niGarrison1956 (1 review written)

Just bought a nearly new car last week and extremely happy with the service. Large variety/selection of cars to choose from and very courteous and informative staff. Good price as well. Recomended… Read Full Review

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★★★★★

“Car purchasing made easy! ”

Written on: 17/05/2016 by Adam91078 (1 review written)

From start to finish the purchase was made easy, when casually walking around and viewing the cars in the different areas there was not one employee that did not ask if I needed any think or can help with a question I may of had… Read Full Review

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★★★★★

“excellent ”

Written on: 16/05/2016 by Paula8300 (1 review written)

I brought my Golf at Car Giant 8 years ago, I just part exchanged this car for a Ford Focus and I couldnt be happier. the service from start to finish was excellent the advisor we had was so friendly and helpful. we part exchanged and drove away in the new car all on the same day would recommend Car Giant giant to all as the price for the cars is unbeatable and the service was brilliant … Read Full Review

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★★★★★

“Best Cars Ever”

Written on: 16/05/2016 by N-gee (1 review written)

This is the 4th car that I have bought from Car Giant and friends and family have bought from them too after my recommendations. For me it is a stress free buying experience as there is a website to check the stock they have and when you do visit the staff are very knowledgeable and helpful. There is a wide choice of cars to choose from and you can test drive before you decide. The buying process seems to have gotten easier over the years. The car that I wanted was still in the stock room and… Read Full Review

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★★★★★

“Never has buying a used car been so enjoyable”

Written on: 15/05/2016 by jonathankemp (1 review written)

We knew roughly what kind of car we wanted and had never been to Car Giant before. Even though it was a Saturday we didn't have to wait long to see one of the consultants. They sat us down and went through all the options. We then test drove a couple of the cars and eventually made our mind up. At no point were we rushed and nothing was a problem to our wonderful car consultant. We made a decision and picked the car up the next day. We highly recommend Car Giant and will always buy used cars… Read Full Review

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★★★★★

“Highly Recommend ”

Written on: 14/05/2016 by EricaSmith90 (1 review written)

Very friendly and welcoming staff. Take the time to listen to you and help you find the ideal car suitable to yourself. All very knowledgable and polite. Just an all round very pleasant experience… Read Full Review

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★★★★★

“excellent ”

Written on: 09/05/2016 by McKenzie274 (1 review written)

On Friday the 6.05.16 a young lady helped my mummy she was very helpful and kind fantastic service… Read Full Review

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★☆☆☆☆

“Beware, diabolical service and stock”

Written on: 07/05/2016 by Carlesscarowner (1 review written)

Our family have purchased 6 cars from Cargiant over the last 6 years and all has been okay until... Spent £17,000 in April 2016 on a convertible, the roof of which failed within 2 hours of purchase. So 5 weeks after purchase, still no opening roof. The car went back and was replaced with a filthy, dented, unloved and fueless vehicle which carried a £1,000 excess!!! A Far cry from my fully paid, full of fuel, clean sports car taken back by Cargiant to repair! The car came back with the… Read Full Review

Pavcote1's Response to Carlesscarowner's Review

Written on: 10/05/2016

they are obviously trying to repair the car and it seems that you having one big moan for having to drive a loan car which is not a sports car of a convertible..

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Carlesscarowner's reply to Pavcote1's Comment

Written on: 11/05/2016

It is admirable for you to consider quite acceptable spending £17,000 on an item that you are unable to use for more than a month. Regrettably, I am not fortunate enough to ignore such expenditure for such a poor return! Your assumption within your ill considered response is incorrect and perhaps in future you should desist from such ignorant comments without knowing all the facts. A simple, and polite request for detail would have sufficed.

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★★★★☆

“Very helpful & friendly but a little disappointed ”

Written on: 30/04/2016 by paisleymills (1 review written)

I have recently bought a Mercedes A-Class from car giant, I was looking for a while and then came across the exact car I wanted on their website. I live in Oxford so it was a little way to drive. On arrival the staff were very friendly and helpful they put all that I was looking for into the computer and found three cars I was interested in. They gave me the keys and off I went to look. They didn't hassle me into buying any of them which I liked. After looking at all the cars I went and spoke… Read Full Review

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★★★★★

“Highly recommend car giant ”

Written on: 26/04/2016 by Zagga (1 review written)

Very friendly and welcoming staff. Take the time to listen to you and help you find the ideal car for yourself. All very knowledgable and polite. Just an all round pleasant experience… Read Full Review

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★★★★★

“Excellent customer service ”

Written on: 21/04/2016 by GurjitSall1 (1 review written)

My first experience at Cargiant and it was a great one. All the staff were very helpful and had great advice to give when I was looking for my new car! The service received was great and I was made to feel very comfortable throughout… Read Full Review

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★★★★☆

“Good service, professional and huge choice”

Written on: 20/04/2016 by johnbcnuk (1 review written)

I Bought a Car at Car Giant a few weeks ago, all the transaction was easy, the service was great. They have a large stock of cars what make it easy to compare. Purchase was quick with out problems. I would like to recommend car giant to anybody… Read Full Review

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★★★★★

“Very convenient and got a car the same day”

Written on: 19/04/2016 by abahsoun (1 review written)

I needed a car urgently as I was moving homes. I initially had a Qashqai in mind but they had a lot of cars. I saw many and settled on a BMW 520. Test drove it the same day and sorted the finance at their offices. The car was ready for collection the same day as the time the finances were done. This was very convenient and I drove home the same day. My last car was also from cargiant and it had a gearbox problem. They swapped the gearbox at no cost to me which would be unthinkable had I gone to… Read Full Review

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★★★★☆

“Fantastic ”

Written on: 19/04/2016 by Fionajb (1 review written)

Birillant service. Friendly staff. Quick service. Very knowledgeable about the car I wanted to purchases. Second time using car giant and will be using them again in the furture. Will be recommended car giant to friends and family . Such a quick service less than an hour… Read Full Review

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★★★★★

“Car Giant Review”

Written on: 18/04/2016 by neilgeorge (1 review written)

A wider variety of food in the restaurant would be nice. Otherwise perfect. Good choice of cars and good service… Read Full Review

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★★★★★

“Great Friendly Service”

Written on: 18/04/2016 by DaveCoyne (1 review written)

The level of customer service was second to none. The car I bought was, and still is super, in terms of specification and condition. The description of the car was accurate and the customer service was excellent. The looked after me very well. I can't recommend CAR GIANT enough! I will be back to buy from them again, that speaks volumes!… Read Full Review

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★★★★★

“Your have a huge quantity of cars”

Written on: 18/04/2016

Your have a huge quantity of cars with a wide choice and with an excellent condition, I am really pleased with my purchase at Car Giant, The service is second to none, all my questions were unanswered and I truly felt confident at Car Giant. This is a great destination for both business and leisure travel. I hope to make it back to The Boulders with my family. Wow! What a great experience.The next day I went to collect the car,the staff gave great customer service,however I felt that they… Read Full Review

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★★★★★

“Seems to be very well run”

Written on: 18/04/2016 by atitch (1 review written)

This was our first ever visit to Car Giant and we were very impressed. They have a great range of cars to view so if you are not totally sure what you want, or like us, have just seen something on the road and not up close and want to take a look inside, this is the place to go. Sales advisors really polite, knowledgeable, helpful and not at all pushy! Each internal section seems really well organised and run from the booking in to view cars to part exchange valuations and finance… Read Full Review

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★★★★★

“Fantastic service buying a car”

Written on: 16/04/2016 by darrenpaulpope (1 review written)

We have now bought two cars from Car Giant. Both experiences were first class. There is a huge selection of cars which can be viewed on their easy to use website. This is regularly updated with new cars and also indicates if cars have been sold. Car giant is easy to find and on arrival I was greeted by a sales rep who then looked after me for the rest of the day. I had pre booked a test drive and they clearly gave me the info relating to the car. I then had the opportunity to look at the car… Read Full Review

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