Car Giant Reviews - www.cargiant.co.uk

★★★★☆
4.2 / 5
85% of users recommend this
  • Customer service

  • Value For Money

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Car Giant - www.cargiant.co.uk

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Latest Reviews

★★★★★

“Nissan Pathfinder”

Written on: 02/10/2014

There are mixed reviews about car giant, but I am guessing these are for the budget cars and from people with unrealistic expectations, I found the experience easy, I was able to find out all the information and history I required about the car prior to coming to see it, and the whole experience was quick easy and dare I say it enjoyable. I would have no hesitation what so ever of buying another car from Car Giant or recommending them… Read Full Review

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★★★★☆

“nearly perfect”

Written on: 01/10/2014 by Madalynn400 (1 review written)

I part exchanged my renault clio for an audi tt at the castle donington branch. i was really happy with the whole service, the salesman where very helpful. I was happy with the part exchange amount i was offered and the price for my audi tt was reasonable i thought. the only problem i had was that i was told the car was ready for sale so i drove from london to view it which is over 100 miles away and when i decided to buy the car i was told it was still in preparation which meant i had to… Read Full Review

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★☆☆☆☆

“Awful”

Written on: 25/09/2014 by 394Walker (1 review written)

I have been car giant valued customer since last nine years changed three cars over years but this time I am having on going issue with car which I bought three months ago !!!! Already took car four times first was engine issue than turbo,than alternator now the gearbox so much for 114 points check.. Personally in don't trust them anymore as I trusted them with £17k for my car and I got absolute jargon.. Currently I am taking legal advise to pursue this matter!! My advise to all please Trimble… Read Full Review

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★★☆☆☆

“Why so Cheap?”

Written on: 24/09/2014 by carrevhereford (1 review written)

We had purchased a BMW 3 series from cargiant around 9 years. The car required massive work over the years and we thought that it was probably just bad luck. It is worth noting that the majority of cars if not all at car giant are ex lease or ex company cars. So obviously not well looked after. Went again last month for a New shape 1 Series. The exterior of the car was in terrible condition. Dents on literally every panel. The condition was so poor that we were actually offered £300 off the… Read Full Review

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★★★★★

“I always go to Car Giant”

Written on: 22/09/2014 by rdcozier (1 review written)

I first went to Cargiant about 15 years ago and have bought all my cars from them ever since. They have an incredible selection of cars at very competitive prices. They are always helpful and give good advice. It's nice to be able to take as long as I like looking at lots of different cars without being pressured by pushy sales staff. I have only had to use their After Sales Department once and they resolved the problem straight away. Well done Cargiant!… Read Full Review

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★★☆☆☆

“Awful”

Written on: 20/09/2014 by Aleahh377 (1 review written)

Just purchased a 2 year old car from car giant. Arrived at 2pm left at 8pm!!!! As car did not come with tax we had to walk ( as we had part exchanged our car with them) firstly to williesden green to a post office that does not offer tax ( we were sent there by the salesman) after this we had to walk to Sheperds Bush post office only to discover we did not have the correct paperwork to get car tax (also salesman who assured us all we needed was our proof of purchase for car..... Wrong info. I… Read Full Review

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★★★★☆

“repeat customer who will visit again”

Written on: 20/09/2014 by Mariyaht419 (1 review written)

Huge choice of every type and quality of car you could possible want. Fair prices but minimum part exchange given in return for a simple easy transaction. Go in with your eyes open and you get a quick easy and fair deal. May not be the cheapest but will definatley be the quickest as saves all the time spent visiting multiple dealers and all the time wasters if selling your existing car privately. Previous purchase was a few years ago now and this time the whole process was even quicker, a very… Read Full Review

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★★★★★

“Love my new car”

Written on: 19/09/2014

Being able to view multiple makes and models on one site makes shopping for a new car very enjoyable. Once you have decided what make and model you want there are plenty to chose from ranging in price depending on mileage and condition. Always a member of staff to help and answer questions. The process from test driving to purchase is smooth and stress free. Being able to drive away in your new car is a lovely feeling. Am loving my new car, feel like queen bee driving… Read Full Review

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★☆☆☆☆

“9months worth of problems and hassle!!!”

Written on: 19/09/2014 by 264Choate (1 review written)

I purchased an easytronic Vauxhall Corsa back in December 2013, from January i noticed the car was over revving and juddering, I contact car giant regarding this problem who put me in contact with Vauxhall as the car still had a manufactures warranty on the car...... so let’s make this make this story short! For 9months and being in and out of Vauxhall for a total of 5 times and taken back to car giant once, the problem found with my car was: BURNT CLUTCH, WATER COOLANT PUMP, LEFT KNUCKLE OF… Read Full Review

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★★★★★

“Brilliant ”

Written on: 18/09/2014 by Chrismanning (1 review written)

Amazing it's like being in a 3D auto trader with all car types and models you could possibly want. Some may say to much choice but I certainly got the car I wanted. The staff were excellent and knew their job it was like a production line well refined one. I have recommended Car Gaint to all and I will certainly be back Thanks team car Giant… Read Full Review

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★★★★☆

“Excellent service and quick turnaround”

Written on: 18/09/2014 by Dillonuf48 (1 review written)

It was excellent service with regards to product knowhow, special products to suit your car, quick car dealing. You get car replacement / valuation service in same site. Huge collection and variety of model cars ranging with reliable cars. Only used cars upto 5 years old are displayed for sale mostly from private sectors. I liked about the courtesy of the sales advisor, good product knowledge. There was nothing which I disliked. … Read Full Review

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★★★★★

“great service thank you ”

Written on: 17/09/2014 by jasonbarrick (1 review written)

When I got to car giant I couldnt believe the amount of cars on offer cheaper than any car shop I've ever been to. No pushy salesman. I went for a test drive almost straight away. All the paperwork was made clear, the extras weren't pushed on to you, I wouldn't go anywhere else, highly recommended… Read Full Review

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★★★★★

“Great Experience very happy A+”

Written on: 17/09/2014 by abdik-uk (1 review written)

I am very impressed and happy cargiant - excellent customer service, better than some extremely well known and expensive car stores. I did part exchange and I was on the road with my new car in less than 2hrs. I will highly recommend Cargiant. Thanks a million… Read Full Review

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★★★★★

“A very good experience. Fantastic choice and helpful...”

Written on: 17/09/2014 by 170Murphy (1 review written)

A very good experience. Fantastic choice and helpful guidance from salesman. The pick up process smooth and efficient. Well done Car Giant… Read Full Review

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★★★★★

“Very Helpful and Friendly service”

Written on: 17/09/2014 by Agamez17 (1 review written)

As soon as I arrived I was greeted by a very friendly member of staff, very friendly and very helpful individual. After a few minutes of getting to know what car we was looking for, he found us the car we wanted, gave us the keys and set us out our way to have a good look at the car. Around 10 minutes later he returned to see how we was doing, if we liked the car and if we were still interested. He then proceeded to direct us to the part exchange section in order to get my old car validated… Read Full Review

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★☆☆☆☆

“The worst experience”

Written on: 17/09/2014 by Foudilrerizani (1 review written)

I wanted to exchange my Audi a5 coupe with a q5 , so I rang car giant , they told me after taking all the relevant information to come down and do a deal( I live in Cambridge , I had to drive about 2 hours to get there) upon my arrival, I saw a pleasant sales man who took my details and send me to a so called valuer to give me a price for my car . The person was so rude , try to tell me that my car was worth nothing , a real bullshiter ! I had it valued at £10500 with Audi garage in Cambridge… Read Full Review

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★☆☆☆☆

“1 had £6000 to spend”

Written on: 16/09/2014 by Broussard494 (1 review written)

I was about to go to test drive a car that i viewed on line, I had the cash & did not need to part exchange. As I wanted a test drive I mentioned that my daughter and her dog (in a handbag chihuahua)the salesman said that the dog was not allowed. In future I will not reccomend this business and send any friends &family where staff know CUSTOMER SERVICE… Read Full Review

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★☆☆☆☆

“Poor Service”

Written on: 16/09/2014 by rfArcher6 (1 review written)

After making an appointment via their website to view and test drive a car at 8.30pm and receiving text confirmation - I was not impressed that upon arrival I wasn't booked in for a test drive! (We had travelled 66 miles to view the car). Also my husband was informed that they were waiting for a potential customer who had finance arranged and was due to test drive the car at 7.30pm (the time was now 8pm and their policy was that customers had a 2 hour window to arrive because finance was… Read Full Review

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★★★★★

“Excellent service”

Written on: 15/09/2014 by Sawyer69 (1 review written)

This is the 4th time I have purchased a car from Car Giant & each time I come back the customer service just gets better & better, it really was a pleasure to do business with you. From the minute I walked through the gates I was greeted by a member of your staff who stayed with me until I had found the car of my choice, he was so helpful & polite, then I met the valuer who was quick & efficient at his job, & never kept me waiting. As it was bank holiday weekend I had to return 3 days later… Read Full Review

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★☆☆☆☆

“Buyer be very aware”

Written on: 14/09/2014

Just been to Cargiant to look at a couple of cars. I found the spare was missing (presume it had been stolen) from the car I preferred. The support rack was also missing and the mechanism had been ripped out. When I brought up the subject with the sales team, I was told they would provide a puncture repair kit in its place as this was the minimum legal requirement, that they had to comply with! However, they had not mentioned the fact that the spare was missing until I found that it was… Read Full Review

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