Car Giant Reviews - www.cargiant.co.uk

★★★★☆
4.3 / 5
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87.1% of users recommend this
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Car Giant - www.cargiant.co.uk

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Latest Reviews

★☆☆☆☆

“CAR GIANT big no must read full of you love your family ”

Written on: 21/07/2017 by 88Farrell (1 review written)

CAR GIANT big no must read full of you love your family and care about safety. With my recent purchase with car giant I would warn everyone to think million times before visiting this dealer.  Within one hour of my purchase I had my brake failure and all sorts of mechanical warning starting flashing on screen.  I was lucky, i got away with by applying hand brakes and do what ever I could to save my life. Returned the vehicle back to car giant and their mechanical team came back with no… Read Full Review

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★☆☆☆☆

“Avoid this car dealer”

Written on: 15/07/2017 by Albertomartin (1 review written)

I bought an Audi A4 3 weeks ago. They told me that it was full checked, but the air conditioning does not work. It has been in the garage for more than 8 days now, and I have not received any call or apologies for having lying to me, and of course no replacement car or compensation… Read Full Review

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★☆☆☆☆

“Don't book an appointment ”

Written on: 27/06/2017 by Duganjp209 (1 review written)

don't bother making an appointment. As soon as the car you want is on sale. Head there directly and put a £200 deposit. It's always first come first serve even though you have an appointment with them. Despite 22 calls, yes 22, and 13 days waiting, it's sold to some else as they came 5 min before my appointment… Read Full Review

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★★★★☆

“Very good service”

Written on: 25/05/2017

We were served by a very polite and respectful member of staff. In fact, we were greeted at the entrance and ushered through the whole process. We were shown a great deal of patience and offered various options and points of view on our choice of car. We wish to express in writing our appreciation for the kindness and great old fashioned service afforded to us. One downside would probably be the waiting time in the Collections department. But overall a satisfying experience… Read Full Review

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★☆☆☆☆

“AVOID AT ALL COSTS”

Written on: 24/03/2017 by Gallensean (1 review written)

27/2/17 Paid £6000 for a ford mondeo, picked it up at 9:30pm, paid for the car out right. Drove 7 miles home and the car broke down outside my house. The car was collected and towed back to car giant the following day. They have had my car 10 days and still had no idea when my car would be returned even though I was now only waiting for a new key. I am constantly chasing them and being greeted with the same unhelpful and rude aftercare staff. I was met with sarcastic responses and left on hold… Read Full Review

Maxali's Response to Gallensean's Review

Written on: 26/03/2017

That's typical of cargiant. They buy the rubbish and sell rubbish. All of their staff are rude and the managers don't have a bloody clue. They are known to fix cars that have been written off and fiddle with the dvla!! Horrible cheap run down. The canteen stinks and has rats running around. DONT EVER BUY A CAR FROM CARGIANT. THEY ARE SELLING CARS THAT ARE NOT FIT FOR THE ROAD. HE DOESNT KNOW HOW TO RUN A PROPER BUSINESS.

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★★★★★

“Excellent dealer”

Written on: 15/03/2017 by Lexie300 (1 review written)

The whole process was easy and smooth. A huge choice of quality cars with keen prices. The staff were friendly and knowledgeable. I would use again… Read Full Review

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★★★★★

“Car Supermarket”

Written on: 14/03/2017 by alok1984 (1 review written)

Literally, a car lovers dream. Its a Car Supermarket. Every big car maker has its own massive shed where there are 100s of different cars parked together with different models separate. Staff are great too. I went on wed, looked around for an hour or so. Chose a car, went to Finance for a quote. Came next day morning and picked up the car! As simple as that! Special mention to the sales guy who actually helped me make my mind (no american-style forced sales pitch)! He was very… Read Full Review

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★☆☆☆☆

“Not even the manager would buy their cars”

Written on: 18/02/2017 by EmmaLouxxx (1 review written)

Massively disappointing. Firstly i told the salesperson I had a budget if £12k I was not prepared to go above. I was shown a car and loved it. I was all set to buy the car when the sales person told me the car didn't come with any warranty. I questioned him about this and was told I needed to spend £500 as an extra if I wanted this. This would have taken me £400 over budget. I told him if he added this to the car for free I'd pay cash and take it away today. He said prices were… Read Full Review

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★★★★★

“Great knowledge and Help”

Written on: 23/01/2017 by ben_macdonald1991 (1 review written)

Our sales advisor, Thompson was very helpful, and most importantly took his time to help us find the right car. We were not happy with the car we originally booked to view, so Thompson spent his time to look for the right car which met our needs… Read Full Review

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★★★★★

“A* for service”

Written on: 18/01/2017

Excellent service. Car Giant has a great selection of cars. Whether you know exactly what you are looking for or debating between a few different ones, there is something for everyone. I am really happy with my Fiat 500 that I selected and collected last weekend and would recommend Car Giant to my friends and family. … Read Full Review

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★★★★★

“Good experience”

Written on: 18/01/2017 by JCD1960 (1 review written)

I've been buying at Car Giant since 2005 and I've never had a bad experience This time the Sales Department staff were very helpful, particularly when I needed advice about changing the tax class of the vehicle I bought and taxing it that same evening Good communication between the Sales and Collections departments. Would recommend… Read Full Review

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★★★★★

“Fantastic service”

Written on: 18/01/2017 by Jeannie9810 (1 review written)

This is my third time purchasing a vehicle at Car giant and they don't disappoint with the excellent service. The sales staff are all welcoming, friendly and knowledgable. The whole process was done so professionally and smoothly. I drove away with a car I really wanted and valued. I would highly recommend Car giant to all my friends and family… Read Full Review

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★★★★★

“Second time I have bought at Cargiant”

Written on: 18/01/2017 by Williamgb (1 review written)

Cargiant is a great place to purchase a car with lots of choice and great staff. For me the 'proof of the pudding' is that I went back to purchase again two years after first car from them. One of the real benefits is having so much choice, usually with several vehicles of the same model to choose from. I will definitely use them again when the time comes to renew my car in two years time and I will also be telling all my friends that buying with Cargiant is . … Read Full Review

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★★★★★

“10/10”

Written on: 18/01/2017 by Sashamarie (1 review written)

Car giant is a place I highly recommend. They have a huge selection of cars as well as many lovely workers to help you. They made me choosing my car quick and easy and I would definately go back when the time comes to purchase a new car… Read Full Review

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★★★★☆

“Happy Customer”

Written on: 17/01/2017 by AmySwan (1 review written)

Car Giant has a great selection of cars. Whether you know exactly what you are looking for or debating between a few different ones, there is something for everyone. I am really happy with my Honda Civic that I picked up last weekend and would recommend Car Giant to my friends and family… Read Full Review

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★★★★★

“Brillant Car service! highly recommended.”

Written on: 17/01/2017 by Greenepj78 (1 review written)

I brought my second car from Car giant this weekend and I cannot express how happy I am with the experience in purchasing my second car. anyone who is looking to buy a new car I defiantly would recommend Car giant. a big thank you to the sales advisor who helped me through the process with purchasing the car!… Read Full Review

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★★★★★

“Easy, Enjoyable and Empowering”

Written on: 17/01/2017 by undaskore (1 review written)

This was my second time buying a car here (the first time 5 years ago) and I was shocked at how easy and enjoyable the process was. I arrived at 6pm after work (having had done nothing in advance) and drove out at 9pm with my new car! My sales advisor Ali was extremely helpful and understood what I was looking for (even with my lack of knowledge about cars). Since I bought my car a few days ago I have now told all my friends and family how easy it was, and so far 2 others have gone to Cargiant… Read Full Review

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★★★★★

“Cargiant Great Place ”

Written on: 17/01/2017 by Pawel3110 (1 review written)

Cargiant is great place to bay car all my previous cars was from this dealer no problem with any aspect.. … Read Full Review

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★★★★★

“Excellent experience”

Written on: 16/01/2017 by 62Monroe (1 review written)

We bought a car from cargiant on 07 Jan 2017. It is an amazing place. I regret I did not know it before. wide variety of cars, helpful polite staff, no pressure, reasonable prices. I will visit it again whenever I want to buy a new car. … Read Full Review

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★☆☆☆☆

“Ridiculous senior management ”

Written on: 13/01/2017 by tahit (1 review written)

Being existing customer of cargiant made me again to go back :BUT: its really disappointing when i choose and decide the car and book a test drive and borrowed money from my mate to buy it with very exciting feelings that the car what i was looking from long time finally i got which is E300 BUT it did not happen as i wanted. if someone turned up before and buy the car i would accept as bad luck but disappointing is when they called me just before i was going to leave my house and said OH the… Read Full Review

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