Car Giant Reviews - www.cargiant.co.uk

★★★★☆
4.3 / 5
1491
87.5% of users recommend this
  • Customer service

  • Value For Money

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Car Giant - www.cargiant.co.uk

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Latest Reviews

★★★★★

“A good place to buy your next car”

Written on: 20/06/2016 by BruceWil (1 review written)

I bought Citroen C3 from Car Giant a few years ago and never had a problem with it. Now I have just bought a Toyota Auris. The whole buying process was very easy and the sales staff were friendly, helpful and knowledgable. There was no undue pressure to buy but remember popular models sell fast because prices are competitive. Their website gives just about all the information needed about the car with good photos too so its just a question of booking a test drive when you have chosen your… Read Full Review

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★★★★★

“Not what you expected”

Written on: 20/06/2016 by rkchan (1 review written)

I have been to car giant many times over the years but never brought from there as I used it more to look at potential cars I am interested in and come here to look at the interiors etc rather than go many different places to see, but now their cars are better prepared and not all with mega high mileages and car phones stuck on them. The teams are more professional now rather than the old sales them they used to have who were very pushy and like back street traders, very surprised, so surprised… Read Full Review

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★☆☆☆☆

“rip off”

Written on: 17/06/2016 by Devineld455 (1 review written)

rubbish after sales service. Quick to take your money and charge you lots of money to put things right. do yourself a favor and look else where for a car… Read Full Review

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★★★★★

“Excellent car and great sales person”

Written on: 14/06/2016 by scyu (1 review written)

I saw the car I wanted and I went to car giant. He was a calm and relaxed salesman who gave me all the information I needed for the I wanted to buy. He did not pressurise me in viewing the vehicle and gave me and my wife privacy to view the check the car on the forecourt. He was professional and stood out amongst the part exchange, finance and collections departments. He had great attitude and customer service and genuinely made me feel like a customer. For Car giant this excellent service. He… Read Full Review

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★★★★★

“Excellent choice, hassle free experience”

Written on: 14/06/2016 by Hartdh485 (1 review written)

There is a huge choice of vehicles and all seem to be well priced. The staff i spoke to were all helpful and polite, and pressure free. All and all it was a good and very quick and easy experience. Cargiant takes the hassle out of a buying a car… Read Full Review

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★★★★★

“Large choice. Amazing prices.”

Written on: 11/06/2016 by GNcourtney (1 review written)

This is the 3rd car we have purchased from Cardiff Giant. This place is great. Massive choice of cars. Prices are great. Customer service is really good. Definitely recommend buying cars from them… Read Full Review

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★★★★★

“Fantastic Place for Cars”

Written on: 09/06/2016

So many choices, staff were great too. Would definitely recommend to a friend. My family purchased 3 cars in 3 weeks from Car Giant… Read Full Review

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★★★★★

“Excellent service!”

Written on: 09/06/2016 by xxMcConnell16 (1 review written)

I recently bought a car from Car giant and received excellent service by the salesman and manager. All ver courteous and efficient. Have already recommended it to friends and family… Read Full Review

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★☆☆☆☆

“Stay away!”

Written on: 06/06/2016 by Jakaylaz408 (1 review written)

stay clear they are vultures!… Read Full Review

Cargiant's Comment

Written on: 09/06/2016

Hi There,

Sorry to see that you have only given us a 1 star review, would you please email us with a description of what happened so I can look into this further.

Kind Regards, Jade

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★★★★★

“Excellent service before and after sales!”

Written on: 03/06/2016 by MrsMac2016 (2 reviews written)

Excellent customer service! We were attended to very quickly when we went to Cargiant. The sales assistant listened to our requirements and showed us suitable vehicles. When I suggested other vehicles we were advised why they wouldn't meet our needs in a non-patronising way and were still shown the vehicles for peace of mind, I cannot sing their praises enough and would definitely recommend them and will in fat be using them again in the future!… Read Full Review

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★★★★★

“Excellent service before and after sales!”

Written on: 03/06/2016 by MrsMac2016 (2 reviews written)

Excellent customer service! We were attended to very quickly when we went to Cargiant. The sales assistant listened to our requirements and showed us suitable vehicles. When I suggested other vehicles we were advised why they wouldn't meet our needs in a non-patronising way and were still shown the vehicles for peace of mind, I cannot sing their praises enough and would definitely recommend them and will in fat be using them again in the future!… Read Full Review

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★☆☆☆☆

“Engine Oil and Gear box Problem”

Written on: 30/05/2016 by SamirDesai (1 review written)

I have faced issues with my Skoda Octavia TSI (DSG) in the gearbox & engine oil. Since i purchase above Skoda i have topped up engine oil almost 6 times since last year in August(Every 2 months). Also in the gearbox when i drive in 1st and 2nd gear the car juggle. When I went to the skoda dealer workshop they have confirmed that it was with the clutch system & regarding engine oil, they have to take the whole engine out and need to check. And thereafter if there is a problem with the engine… Read Full Review

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★☆☆☆☆

“Service of aftersales dept”

Written on: 24/05/2016 by Danielle220278 (1 review written)

I purchased a car in January 2016. The car went back a couple of times with issues with my stereo, and due to one member of staff my faith in Cargiant was restored again, as I felt very let down by them at this point. My stereo was still playing up, and after apeaking with a member of the aftersales team was again feeling very let down by them. They wanted me to visit with my car and wait while the problem was investigated, but I advised this person I couldn't during working hours as I work… Read Full Review

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★★★★★

“Excellent service”

Written on: 18/05/2016 by niGarrison1956 (1 review written)

Just bought a nearly new car last week and extremely happy with the service. Large variety/selection of cars to choose from and very courteous and informative staff. Good price as well. Recomended… Read Full Review

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★★★★★

“Car purchasing made easy! ”

Written on: 17/05/2016 by Adam91078 (1 review written)

From start to finish the purchase was made easy, when casually walking around and viewing the cars in the different areas there was not one employee that did not ask if I needed any think or can help with a question I may of had… Read Full Review

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★★★★★

“excellent ”

Written on: 16/05/2016 by Paula8300 (1 review written)

I brought my Golf at Car Giant 8 years ago, I just part exchanged this car for a Ford Focus and I couldnt be happier. the service from start to finish was excellent the advisor we had was so friendly and helpful. we part exchanged and drove away in the new car all on the same day would recommend Car Giant giant to all as the price for the cars is unbeatable and the service was brilliant … Read Full Review

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★★★★★

“Best Cars Ever”

Written on: 16/05/2016 by N-gee (1 review written)

This is the 4th car that I have bought from Car Giant and friends and family have bought from them too after my recommendations. For me it is a stress free buying experience as there is a website to check the stock they have and when you do visit the staff are very knowledgeable and helpful. There is a wide choice of cars to choose from and you can test drive before you decide. The buying process seems to have gotten easier over the years. The car that I wanted was still in the stock room and… Read Full Review

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★★★★★

“Never has buying a used car been so enjoyable”

Written on: 15/05/2016 by jonathankemp (1 review written)

We knew roughly what kind of car we wanted and had never been to Car Giant before. Even though it was a Saturday we didn't have to wait long to see one of the consultants. They sat us down and went through all the options. We then test drove a couple of the cars and eventually made our mind up. At no point were we rushed and nothing was a problem to our wonderful car consultant. We made a decision and picked the car up the next day. We highly recommend Car Giant and will always buy used cars… Read Full Review

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★★★★★

“Highly Recommend ”

Written on: 14/05/2016 by EricaSmith90 (1 review written)

Very friendly and welcoming staff. Take the time to listen to you and help you find the ideal car suitable to yourself. All very knowledgable and polite. Just an all round very pleasant experience… Read Full Review

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★★★★★

“excellent ”

Written on: 09/05/2016 by McKenzie274 (1 review written)

On Friday the 6.05.16 a young lady helped my mummy she was very helpful and kind fantastic service… Read Full Review

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