Car Giant Reviews - www.cargiant.co.uk

★★★★☆
4.3 / 5
1543
87.0% of users recommend this
  • Customer service

  • Value For Money

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Latest Reviews

★★★★★

“Top quality service. ”

Written on: 19/09/2017 by MartyHH (1 review written)

Top quality service form a very professional team. It was a great and straight forward experience with Cargiants. We are enjoying our new car and definitely will use Cargiant again in the future… Read Full Review

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★★★★★

“Good service & happy customer ”

Written on: 14/09/2017 by Crouch238 (1 review written)

This is the third car that I have bought from Cargiant, I feel confident that I shall be as pleased with this one as the previous ones. Thank you… Read Full Review

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★★★☆☆

“Finance department could be better ”

Written on: 14/09/2017 by SalvadorWatkins (1 review written)

The sales team were amazing making my experience enjoyable. So many different and good quality cars. The finance and collecting the car was a big drama. Including long waiting times and no communication between staff and management. This part of the sale wasn't at all pleasant… Read Full Review

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★★★★★

“Great value”

Written on: 13/09/2017 by LeiaBatchelor (1 review written)

Great value for money. Fantastic range of cars sold by friendly knowledgeable staff. Efficient service from start to finish… Read Full Review

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★★★★★

“Another car from car giant.”

Written on: 12/09/2017 by Grahameo (1 review written)

We arrived at 5pm and left with a new car at 9.30. This includes a part ex. Only waited around for approx 30 mins. Very happy… Read Full Review

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★★★★★

“Best Used Car Dealers !”

Written on: 12/09/2017 by mz_merlin2001 (2 reviews written)

We have been buying cars from Car Giant when they were known as The Great Trade Centre. We are always spoilt for choice when looking at their website and are never disappointed with attending their site in London. We would and have recommended them many times!… Read Full Review

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★★★★★

“Excellent ”

Written on: 12/09/2017 by Manouhorn (1 review written)

Jahed the sales advisor provided an excellent and outstanding service steering me throughout the whole process with sure knowledge… Read Full Review

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★★★★★

“Great experience at Cargiant”

Written on: 10/09/2017 by AldermanS (2 reviews written)

I've been buying cars from Cargiant and before that GTC since the late 80's. I've seen the facilities and service improve over the years and I've always had a good experience. Every car I've purchased from Cargiant has been great, in excellent condition and proved very reliable. Imagine I will continue to buy my cars and now those for my children from Cargiant… Read Full Review

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★★★★★

“Yes it the best Căruiant”

Written on: 07/09/2017 by 381Simpson (1 review written)

My name is Giani Mihai Ungureanu and is the best Cargiant thank you very mach!!!!… Read Full Review

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★☆☆☆☆

“AVOID!!! DONT TRAST THEM!!!”

Written on: 29/08/2017 by Niknik08 (1 review written)

We bought a car last week for £15000 and as soon as we come out from there the message on dash board appeared saying that the car needs service and A/C not working. They said that all cars are checked for mechanical problems and other issues but as you can see they don't. Before we made the final decision which car to buy, we where looking at other car, when opened the bonnet there was a plastic which was couching the bonnet when you are opening, we asked them why its not fixed and they said… Read Full Review

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★★★★★

“A joy ride.”

Written on: 06/08/2017 by BradenVogel (1 review written)

I am a returning customer at Cargiant and I would recommend this company to anyone looking to purchase a car. The staff on arrival are attentive but not too pushy. They know their business and are willing to share their knowledge with you. I had a price limit and an old car on part exchange. I was interested in three different makes and models and was helped by the many sales assistants in filtering my choice. It was so simple. Hassle free. I arrived at the site at approximately 11:30 am and… Read Full Review

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★☆☆☆☆

“Waste of time”

Written on: 05/08/2017 by 259Choate (1 review written)

Arrived Saturday afternoon 3.30pm, closing time 7pm. Aim was to buy and drive away same day. First question from salesperson was how were we planning to pay- even before we had seen a car. Shown a car and then abandoned so the salesperson could complete a deal with another buyer. After half an hour we gave up waiting and queued again for another car. New salesperson more efficient but car was blocked in. Suggested we start paperwork whilst car was freed up. Issues with my brother-in-law having… Read Full Review

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★☆☆☆☆

“CAR GIANT big no must read full of you love your family ”

Written on: 21/07/2017 by 88Farrell (1 review written)

CAR GIANT big no must read full of you love your family and care about safety. With my recent purchase with car giant I would warn everyone to think million times before visiting this dealer.  Within one hour of my purchase I had my brake failure and all sorts of mechanical warning starting flashing on screen.  I was lucky, i got away with by applying hand brakes and do what ever I could to save my life. Returned the vehicle back to car giant and their mechanical team came back with no… Read Full Review

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★☆☆☆☆

“Avoid this car dealer”

Written on: 15/07/2017 by Albertomartin (1 review written)

I bought an Audi A4 3 weeks ago. They told me that it was full checked, but the air conditioning does not work. It has been in the garage for more than 8 days now, and I have not received any call or apologies for having lying to me, and of course no replacement car or compensation… Read Full Review

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★☆☆☆☆

“Don't book an appointment ”

Written on: 27/06/2017 by Duganjp209 (1 review written)

don't bother making an appointment. As soon as the car you want is on sale. Head there directly and put a £200 deposit. It's always first come first serve even though you have an appointment with them. Despite 22 calls, yes 22, and 13 days waiting, it's sold to some else as they came 5 min before my appointment… Read Full Review

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★★★★☆

“Very good service”

Written on: 25/05/2017

We were served by a very polite and respectful member of staff. In fact, we were greeted at the entrance and ushered through the whole process. We were shown a great deal of patience and offered various options and points of view on our choice of car. We wish to express in writing our appreciation for the kindness and great old fashioned service afforded to us. One downside would probably be the waiting time in the Collections department. But overall a satisfying experience… Read Full Review

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★☆☆☆☆

“AVOID AT ALL COSTS”

Written on: 24/03/2017 by Gallensean (1 review written)

27/2/17 Paid £6000 for a ford mondeo, picked it up at 9:30pm, paid for the car out right. Drove 7 miles home and the car broke down outside my house. The car was collected and towed back to car giant the following day. They have had my car 10 days and still had no idea when my car would be returned even though I was now only waiting for a new key. I am constantly chasing them and being greeted with the same unhelpful and rude aftercare staff. I was met with sarcastic responses and left on hold… Read Full Review

Maxali's Response to Gallensean's Review

Written on: 26/03/2017

That's typical of cargiant. They buy the rubbish and sell rubbish. All of their staff are rude and the managers don't have a bloody clue. They are known to fix cars that have been written off and fiddle with the dvla!! Horrible cheap run down. The canteen stinks and has rats running around. DONT EVER BUY A CAR FROM CARGIANT. THEY ARE SELLING CARS THAT ARE NOT FIT FOR THE ROAD. HE DOESNT KNOW HOW TO RUN A PROPER BUSINESS.

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★★★★★

“Excellent dealer”

Written on: 15/03/2017 by Lexie300 (1 review written)

The whole process was easy and smooth. A huge choice of quality cars with keen prices. The staff were friendly and knowledgeable. I would use again… Read Full Review

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★★★★★

“Car Supermarket”

Written on: 14/03/2017 by alok1984 (1 review written)

Literally, a car lovers dream. Its a Car Supermarket. Every big car maker has its own massive shed where there are 100s of different cars parked together with different models separate. Staff are great too. I went on wed, looked around for an hour or so. Chose a car, went to Finance for a quote. Came next day morning and picked up the car! As simple as that! Special mention to the sales guy who actually helped me make my mind (no american-style forced sales pitch)! He was very… Read Full Review

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★☆☆☆☆

“Not even the manager would buy their cars”

Written on: 18/02/2017 by EmmaLouxxx (1 review written)

Massively disappointing. Firstly i told the salesperson I had a budget if £12k I was not prepared to go above. I was shown a car and loved it. I was all set to buy the car when the sales person told me the car didn't come with any warranty. I questioned him about this and was told I needed to spend £500 as an extra if I wanted this. This would have taken me £400 over budget. I told him if he added this to the car for free I'd pay cash and take it away today. He said prices were… Read Full Review

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