The BT Voyager 100 modem will be affected by any firewalls on your computer.. I had the McAfee personal firewall on my computer and discovered once activated that the bloody internet kept on switching approx every 5-10 mins. In situations like this its always best to eliminate programmes that affect the net 1 by 1. Luckily the McAfee firewall was the first programme eliminated and so the problem was solved!!

Read a number of reviews concerning been unable to shutdown the PC after using the Internet (AOL 9) with the BT Voyager 100 Modem. I have experienced the same problem which appears to be caused by opening or closing AOL Radio (or other AOL audio visual content) with a Norton Firewall that had ad blocking enabled.

The solution? dont log into AOL radio until you have turned off add blocking. You can turn it on again once logged on and likewise when shutting doen the radio turn off add blocking before doing so. The same goes for music videos and film trailers that are AOL content based. If you do so you will prevent your systen freezing, crashing as you log out and will be able to turn it off without resorting to the powerswitch!

On the whole, the BT Voyager 100 modem works well with BT broadband, good speeds and download times, uploading not bad either, just can't get my windows xp pro to shut down after I disconnect!.

We recently purchased Aol 8.0 with the free BT Voyager 100 USB ADSL Modem 576kb/s. I am also running Windows XP Proffesional. However it will often disconnect, not close down AOL of the web browser, the DSL light on the front will flash and i will get a notice from the start bar saying that the network cable is unplugged even though it is not, and 5 seconds later it will be connected again as if nothing had happened.
CAN ANYONE OFFER ADVICE

I've noticed lots of people have problems with AOL and the BT Voyager 100 modem, i've found a way to stop aol crashing everytime it shuts down, on the website i've listed below are some differnet drivers for the modem, this seems to stop AOL crashing, i still have to reinstall the drivers once a week, but it's easier if u use the little utility that is on the website.

Best way to run it is, when the modem comes up as a fault device, unplug the modem, run the reg edit program, restart the computer, reinstall the drivers using the ones from the website, when the installation is complete plug the modem back into your computer, normally the modem comes up first time, you will notice that is says a different type on modem....i know it's long winded but it does seem to work.

http://www.black.disk.btinternet.co.uk/

Good luck fellow AOL people

Lee

First Off. I got this BT Voyager 100 modem as part of a package deal from AOL. It all arrived in a gucci wee box and the drivers and AOL 8 where installed with nary a hitch. It works well enough and i've had no problems other than that stated below. The lack of a fully functional driver that allows the USB ADSL modem operate to the capacity for which it was designed seems to me to be utterly ridiculous. However. After typing in a few queries over the net and the fortunate hit on one that referred to patches on board the AOL disc labelled as Q307271 WxPSP1 x86 enu MID57834.exe and MID58293. These patches where originally intended for the listening of music via USB speakers which caused a popping sound to be heard and which i have heard whilst online. This sound is indicative of your need to apply these patches immediately to sort it all out. They can be found on an AOL 8 Broadband disc under patches or alternatively form the microsoft website, if you use the Q number i gave you above then you'll find them no problem. The fix is for USB Isochronous Data Transfer. Hope this helps

Overall the BT Voyager 100 is not a bad modem with a few quarms.