Written on: 21/11/2006 by WeeWesty
The modem is quite fast and very easy to setup. Unfortunately there is no driver available.
I hate the BT Voyager 100 modem! (read more)
Written on: 21/11/2004 by SlipMatt (1 review written)
Although there are better modems available, the BT Voyager 100 modem is really good, i have read alot of reviews and it seems alot of you are having problems due to your I.S.P being A.O.L, simple solution for you all is really quite obvious! Switch your I.S.P! Many people don't bother with A.O.L because of a lot of problems they have with them (exactlly like you are having) and because of real poor customer support and their high fees for ridiculous reasons. I have been with BT Broadband... (read more)
Written on: 03/11/2004 by Pete Wilde (2 reviews written)
The BT Voyager 100 Modem is compact and unobtrusive. However, the functionality of it leaves a lot to be desired.
BT provide it free as part of their broadband service, although it would be a real cheek to ask users to pay for it.
The main problem is that the modem uses a lot of power causing a drain on the computer. This in turn can cause a computer to hang.
The only solution appears to be to re-boot the system.
The modem also can have problems when used on an Apple Mac computer, as it... (read more)
Written on: 29/10/2004 by AJP
The BT Voyager 100 modem will be affected by any firewalls on your computer.. I had the McAfee personal firewall on my computer and discovered once activated that the bloody internet kept on switching approx every 5-10 mins. In situations like this its always best to eliminate programmes that affect the net 1 by 1. Luckily the McAfee firewall was the first programme eliminated and so the problem was solved!! (read more)
Written on: 21/10/2004 by Broon (1 review written)
I have used my BT Voyager 100 for over 18 months and have never had any problems. Only thing that has gone wrong is the microfilters, not the modem. I use an imac with system Os X. (read more)
Written on: 08/09/2004 by scottash (1 review written)
BT Voyager 100 - When upgrading from Gold Broadband to Platinum and using AOL 9.0, I found that the connection would shut down on its own after 5/10 mins. Contacted AOL help who were useless. After much searching, I found a download driver page for the modem (and other modems). Once I downloaded the updated drivers, so it seems, we've had no problems with our connection.
Try AOL Keyword Broadband drivers. (read more)
Written on: 15/07/2004 by AnyIsXma
The only problem I have with the BT Voyager 100 is that it never connects at max speed it is always in the region of 230kps. I have AOL Gold that is the 512kbs one and it is making me mad, do I need a new modem our what so if any one knows how to get rid of the problem then please let me know. (read more)
Written on: 26/05/2004 by Hillsider69 (1 review written)
The BT Voyager 100 modem will not log on or if it does it gets chopped off after 300 seconds exactly. On 2 pc's running 98se and 2000nt pro (with nothing else on that one) AOL help have been no use at all! When it gets on line the test program shows the line is good quality. Bt have run tests and said the line is OK, no intermittant faults etc. HELP PLEASE! (read more)
Written on: 11/04/2004 by Dangerous Dave (1 review written)
I am having exactly the same problem with my BT Voyager 100 Modem. Mine happens every time either I use the phone or the phone rings. Tried to cancel my AOL contact but was told I would have to pay £140 (Sterling) as I was tied into my contact. I tried the Sales of Good act shpeel but to no avail. I am thinking of taking AOL to court. Anyone else willing to join me? (read more)
Written on: 04/04/2004 by Praxis99 (1 review written)
Read a number of reviews concerning been unable to shutdown the PC after using the Internet (AOL 9) with the BT Voyager 100 Modem. I have experienced the same problem which appears to be caused by opening or closing AOL Radio (or other AOL audio visual content) with a Norton Firewall that had ad blocking enabled.
The solution? dont log into AOL radio until you have turned off add blocking. You can turn it on again once logged on and likewise when shutting doen the radio turn off add... (read more)
Written on: 20/03/2004 by desbray (1 review written)
Like Many of you my PC would hang after being on line with the BT Voyager 100 modem for a short while,
The cause was using the onboard USB port which is limited to 500 ma current drain, this modem requires 512ma. The solution is to fit another USB board into a spare PCI slot. Belkin do a board that handle the current adequately and my PC hasn't stopped since fitting the replacement. The onboard ports can still be used for other devices. (read more)
Written on: 04/03/2004 by scorpion1 (1 review written)
On the whole, the BT Voyager 100 modem works well with BT broadband, good speeds and download times, uploading not bad either, just can't get my windows xp pro to shut down after I disconnect!. (read more)
Written on: 04/02/2004 by jletherby (1 review written)
We recently purchased Aol 8.0 with the free BT Voyager 100 USB ADSL Modem 576kb/s. I am also running Windows XP Proffesional. However it will often disconnect, not close down AOL of the web browser, the DSL light on the front will flash and i will get a notice from the start bar saying that the network cable is unplugged even though it is not, and 5 seconds later it will be connected again as if nothing had happened.
CAN ANYONE OFFER ADVICE (read more)
Written on: 02/02/2004 by merrimantw (1 review written)
Having had trouble free usage from a Zoom DSL modem for almost a year, I signed up with BT for another account which included a free modem. I expected the same touble free surfing. I was bitterly disappointed. The BT Voyager 100 on XP disconnects after exactly 5 minutes. On Windows 2000, it can keep the connection, but often disconnects. The Zoom kept the connection for weeks at a time. What a load of JUNK! (read more)
Written on: 22/01/2004 by leeh007 (1 review written)
I've noticed lots of people have problems with AOL and the BT Voyager 100 modem, i've found a way to stop aol crashing everytime it shuts down, on the website i've listed below are some differnet drivers for the modem, this seems to stop AOL crashing, i still have to reinstall the drivers once a week, but it's easier if u use the little utility that is on the website.
Best way to run it is, when the modem comes up as a fault device, unplug the modem, run the reg edit program, restart the... (read more)
Written on: 11/01/2004 by giarccam (1 review written)
First Off. I got this BT Voyager 100 modem as part of a package deal from AOL. It all arrived in a gucci wee box and the drivers and AOL 8 where installed with nary a hitch. It works well enough and i've had no problems other than that stated below. The lack of a fully functional driver that allows the USB ADSL modem operate to the capacity for which it was designed seems to me to be utterly ridiculous. However. After typing in a few queries over the net and the fortunate hit on one that... (read more)
Written on: 03/01/2004 by blowfish (1 review written)
Overall the BT Voyager 100 is not a bad modem with a few quarms. (read more)
Written on: 13/12/2003 by Jane W (1 review written)
I just got BT broadband 4 days ago and the BT Voyager 100 modem was included. I found it easy to install and it ran well untill I got a phone call. No sooner had I put the phone down I was disconnected and I was told the port had been disconected by the user. This happens every time I get a phone call. I have been in contact with Bt who are not sure what the problem is, some say it is my conection or the filters.
Has anyone else had this problem? (read more)
Written on: 08/12/2003 by jazzytazzy (1 review written)
I have just recieved a BT Voyager 100 from aol as my last modem was faulty. since using this modem i keep geting signed out from everything like msn or chat rooms cant get web pages up, aol tell me im using too much bandwith so its knocking me off the web but i never had any probs with my old modem and im still using the same p2p program and chat rooms as before .....anybody have any ideas (read more)
Written on: 30/11/2003 by shandydesigns (1 review written)
Same problem occurs here when using the BT Voyager 100, Windows XP home edition locks up and a blue screen with an irq error comes up locking up the whole system complete restart is required and the weird things is...the modem lights stay on. (read more)
Written on: 29/11/2003 by cannonfodder2002 (1 review written)
i have had many problems withe the BT voyager 100 adsl and aol every time i try to exit aol the screen freezes and i have to turn the pc off at the plug as the computer will not shut down it just stops at saving your settings. aol told me that there was a problem with a windows hotfix and it was microsofts fault. upon the advice of aol i removed the hotfix which made the problem 10x worse it affected numorous other programs on my pc. i did a complete format of hd installed norton internet... (read more)
Written on: 22/11/2003 by kehuk (1 review written)
It seems that installing the BT Voyager 100 modem is a nightmare. I am unable to select the win98 directory and it fails to extract any cab files. If anyone can help I'd be eternally grateful. (BT Support it seems don't know the name of the files to extract from the CAB files, so I can't do this manually) Had the modem for a week and still can't use my broadband. (read more)
Written on: 17/11/2003 by weeliam (1 review written)
i have just installed my bt voyager 100 and everytime i leave my computer for a long time it seems to create an error where my system shuts down and my screen goes blue and says it has dumped my physical memory and the problem is hardware that has just been installed, has anyone got any ideas on how this is happenin???????????? (read more)
Written on: 13/11/2003 by red1307 (1 review written)
Every 5 minutes the BT Voyager 100 modem DSL light would disappear and I would lost my connection. AND I MEAN EVERY. A replacement modem produced exactly the same results. Eventually BT support told me that the Alcatel modem works better ! I tried the Alcatel modem out and ..... it worked first time, perfectly. I would never recommend the BT Voyager. (read more)
Written on: 17/10/2003 by petercoleman (1 review written)
i have a bt voyager 100 modem running aol 8.0
my usb controller is an sis 7001 500ma max output and also usb 2.0 aswell as usb 1.1 aol tell me itsthe sis 7001 controller that is causing the problem i need at least 512ma out of the usb to controll the modem and says its my computer that is at fault i have all the same symtons as the rest line drops connection then all i can do is reboot but then freezes computer when shutting down my computer vendor says its aol 8.0 which is causing the problem (read more)
Written on: 06/10/2003 by arzemy (1 review written)
This little BT Voyager 100 modem is really efficent. I've got it with AOL broadband and was having problems as said from many... init package not aknowledge... etc etc... AOL said I was too far away from socket, problems with my own hardware and so on...... reality is I've now changed to BT broadband and EVERYTHING is PERFECT. I could live it on for days and it never misses a bit online. So my dear fellows AOL was the matter... change as soon as you cannnnnnn (read more)
Written on: 05/10/2003 by trippingmars (1 review written)
This BT Voyager 100 ADSL modem was easy to install no prolems as yet with it. I got xp and every things fine. if u are have prob it could be down to compaterbilty with ur other hardware. All works fine con at 576.0 and download is 60kbs. All working fine on xp. (read more)
Written on: 01/10/2003 by Fernacks (1 review written)
Same problem as with others. My BT Voyager 100 Disconncts overnight, ruining my downloads. also freezes up aol and, when closing down, the PC also!
AOL said that my PC was too far away from the telephone socket - Wrong! My 25Metre cable does the job perfectly. (read more)
Written on: 18/09/2003 by snapperman (1 review written)
i am runnuing aol 8 with a BT Voyager 100 (Broadband USB ADSL Mdem),and when i am downloading i gt thrown off with the message init packet not acknowledged.this didn`t happen at first but now it happens every day.i think if it carrys on then it will be time to throw it in the bin.can anybody help. (read more)
Written on: 02/09/2003 by Casino Man (1 review written)
I am running the Voyager via AOL 8, using Windows XP on a high powered laptop. For the first week it was fine. Then I had to completely re-install the whole shooting match as it crashed the machine and no end of calls to Dell and AOL could fix it! It has been working fine since then up until last week. Now it works when it wants to, which, to be honest is not that often.
It crashes when it feels like it, then I have to re-boot the laptop and unplug then plug in the cable to the USB port! I... (read more)
Written on: 03/08/2003 by StormBrewing.
The modem arrived in a package with two microfilters, a cable to connect to the phone line and a USB cable to connect to the computer and an installation disk. Following the instructions the CD was loaded first to install the drivers and then the modem was connected using the USB cable. All went smoothly and after a couple of reboots the modem lit up showing the DSL connection.
A reasonable piece of kit in a nice small package. (read more)
Written on: 19/07/2003 by Tilde.
everytime I turn computer off, it needs to be unplugged and plugged in again to get it recognised by the computer. A simple driver would sort the problem, but BT do not supply one
it's even worse when using hibernate - on restart it will connect to web OK, but then be unable to get any data through.
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