Names www.names.co.uk Reviews
Namesco Limited, Acton House,, Perdiswell Park,, Worcester, WR3 7GD
0845 363 3632
Latest Reviews
★★★★★
“Customer Services Namesco”
Written on: 24/05/2013 by Harvies
Fantastic response to my query. Sorted the job out immediately. Great I.S.P., have been brilliant for me over the last ten years! Thanks to all involved (read more)
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★★★★☆
“Great Individual Effort!”
Written on: 23/05/2013 by DeepWaterLiteraryResources (1 review written)
The vagaries of network access almost made our online journal launch a non-event! Thanks to the persistence of Eddie Rushforth, we're back on track. (read more)
Visit names.co.ukBy Customerfeedback
Written on: 23/05/2013
Thank you for the kind feedback we received from you. I will forward this onto Eddie, who I am sure will be pleased.
Thanks again
^MattC
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★★★★★
“Great Customer Service”
Written on: 20/05/2013
I was very pleased with the service I received, my problem wasn't even fully related to my hosting package ( was more of a wordpress issue), and I had two different representatives write out very long and detailed responses to my queries. Couldn't fault the service. Thanks (read more)
Visit names.co.ukBy Customerfeedback
Written on: 20/05/2013
Hi, thanks for the great review. We like to help in anyway we can.
Even if we can't help we will try to point you in the right direction.
Let us know if you need any further help.
Thanks again
Eddie
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★★★★★
“knowledgeable support team”
Written on: 16/05/2013
I've used names for hosting for several years and occasionally I find something that I need a bit of help with. The support team are excellent, with comprehensive knowledge of their products and services, plus a good all round technical knowledge of web technologies. I would definitely recommend names to anyone who builds or manages websites. (read more)
Visit names.co.ukCustomerfeedback's Comment
Written on: 16/05/2013
Hi there,
Thank you for the kind feedback. I will forward this onto the team, who I am sure will be pleased.
We use all feedback to improve our products and customer service. We will certainly try to replicate the fantastic service you have had for all of our customers. Again, thank you for the kind words and thank you for using Names.co.uk
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★★★★★
“There when you need them most!”
Written on: 15/05/2013
I first purchased some domain names from names.co back in 2001 and I was happy then. Things have moved on and I have recently purchased another 60+ domain names from them. As we were about to launch our new website, which required lots of domains pointing to one "umbrella" site, we encountered some technical difficulties; at first glance and to non IT minded folk, these technical issues appeared daunting and caused a lot of stress. I called names.co technical support - half expecting them to... (read more)
Visit names.co.ukCustomerfeedback's Comment
Written on: 16/05/2013
Hi,
Many thanks for the great feedback. We pride ourselves on giving the best support we can, and it's really good to hear that as a long standing customer you have experienced just how good our support team can be.
We look forward to many more years supporting you as your business grows.
Thanks again
Eddie
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★★☆☆☆
“Namesco review its a gamble”
Written on: 15/05/2013 by Gazak4 (1 review written)
when i first came across namesco about 2 years ago i was wrongly advised about domain names from 3 or 4 different sales staff ,of which ended up wasting several hundred pounds might even of been a thousand pounds ,they told me when i was starting my business to buy as many domains relating to what you do as you can ,so as i was in the adult industry i started buying every domain name i could think of with adult wrote on it only to be told as i was having my website built by a great company... (read more)
Visit names.co.ukCustomerfeedback's Response to Gazak4's Review
Written on: 16/05/2013
Hi Gazak,
Thank you for your review and Feedback,
We take great care to ensure the services we provide to all Namesco customers are the best in the industry and we always appreciate customer feedback which lets us know when things are not right and helps us to meet the high standards we set for ourselves and all our staff.
Thanks again
Eddie
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★★★★★
“Excellent”
Written on: 14/05/2013 by Sloughwriter (1 review written)
I'm delighted with Names service. I'm not very computer literate but their support staff always give me service that I understand without talking 'down' to me. I've been with Namesco for about 10 years and the service has never been less than excellent. Richard Hill (read more)
Visit names.co.ukCustomerfeedback's Response to Sloughwriter's Review
Written on: 15/05/2013
Hi,
Thanks for the praise and great feedback, our customers are our priority no matter what your level of technical expertise is.
It's great to see that our Support Made in Britain is really giving our customers the service they deserve.
We look forward to the next 10 years.
Thanks again, Eddie
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★★★★★
“Great Company, Great Service”
Written on: 13/05/2013 by Annoymous12345 (1 review written)
Been with Names.co.uk for nearly 2 years now, never had any problems and from the start have had great Customer Service. Would highly recommend. Love the sitemaker product also, very easy to use and create, and again never had any problems. Thanks (read more)
Visit names.co.ukCustomerfeedback's Response to Annoymous12345's Review
Written on: 14/05/2013
Hi, Thank you for the great feedback and recommendation!
Take care Sarah
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★★★★★
“Nothing compares!”
Written on: 12/05/2013
I couldn't tell you about any other hosting company cause its been NamesCo all the way for me. Easy operation. Fast and helpful customer service. What more do you need. I'm very happy.... Think i'll stay put thanks Xx (read more)
Visit names.co.ukCustomerfeedback's Comment
Written on: 13/05/2013
Hi, Thank you so much for this. We try very hard to get it right - it really matter to us that customers are happy and get the right advice and support they need from names :) Sarah
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★☆☆☆☆
“TERRIBLE CUSTOMER SERVICE”
Written on: 10/05/2013 by Jesuszambada
I couldn't believe how long it took for this company top actually answer the telephone, disgracful actually!...the last 3 comments must be Namesco employees because when you read the other 74 comments on here it gives a better reflection of how bad this company run there business. waste of space, stay away!!!! (read more)
Visit names.co.ukCustomerfeedback's Response to Jesuszambada's Review
Written on: 13/05/2013
Hi, we appreciate all our customer feedback and I would like the opportunity to understand how we did not met your expectations at this time. We work hard as a team to ensure we look after all of our customers. We are aware that we might not always get it right 100% of the time but it does matter to us when we have not met your expectations, we work hard to continuously improve and we will learn from our mistakes.
If you would like to chat to me about this please contact me, thanks again for your feedback Sarah.
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Customerfeedback's Response to Jesuszambada's Review
Written on: 13/05/2013
Hi,
We appreciate all our customer feedback and I would like the opportunity to understand how we did not met your expectations at this time.
We work hard as a team to ensure we look after all of our customers. We are aware that we might not always get it right 100% of the time, but it does matter to us when we have not met your expectations, we work hard to continuously improve and we will learn from our mistakes.
If you would like to chat to me about this please contact me, thanks again for your feedback Sarah.
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Showing 1 - 10 of 89 Reviews
★★★★★
“Very very helpful”
Written on: 09/05/2013 by Animalia
I wasn't sure how to redeem my voucher so the staff helped me to that very quickly with no fuss. Magic (read more)
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★★★★★
“Not the cheapest but definately the best”
Written on: 08/05/2013 by Storm3535
my friend recommended a hosting company (names.co.uk) as i'd had terrible service from 134reg. I contacted there Sales team who were helpful and not pushy or cold. Not only did they advise on the right packages they assisted me there and then to set up my email, no transfer To another department, no wasting my time or money!! They aren't cheap but they are good, Who needs in your face ads, good old word of mouth, cant beat it! Especially as my website is my living. Would recommened to... (read more)
Visit names.co.ukBy Customerfeedback
Written on: 09/05/2013
Hi, Thanks for your great review.
Our Customer Care team makes sure our customers come first by giving them best service
It's good to hear that you are getting the benefit of their efforts.
Thanks again
^Eddie
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★★★★☆
“Great service is out there!!!!!”
Written on: 30/04/2013 by Coleb1001 (1 review written)
i'm new to the IT world but thanks to the Namesco team it's not so scary! Must admit called a lot over the last few months and it did take a while for them to answer however great improvement lately my calls have been answered very quickly. Tech guys are very helpful some more experienced than others but still happy to go out way to help. I've experience a few hosting companies but they have never helped me get to grip with hosting, no matter how good they seem on the outside they... (read more)
Visit names.co.ukBy Customerfeedback
Written on: 01/05/2013
Hi, thanks for your good feedback.
Our team are always pleased to hear that our customers are happy.
We have been receiving higher than normal call volumes however we have continuously worked hard to improve not only our call answer time but our on line responses too we will work hard to keep up the good work. ^Eddie
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★★★★★
“Thank you Thank you Thank you!”
Written on: 30/04/2013 by abbiesuperstar1975 (1 review written)
I don't normally write reviews but I was compelled to express my satisfaction with the service I received from Names.co.uk today. I admit that I'm not too 'techie' and after calling some competitors (who quoted what I believe to be a ridiculous amount for a basic website), I finally found Namesco. There were more expensive packages on offer but he was honest and offered only what I needed. On top of this he didnt throw Jargon at me and didnt make myself feel stupid! I've already used... (read more)
Visit names.co.ukBy Customerfeedback
Written on: 02/05/2013
Hi, Thank you for your great review, our customer care team pride themselves on delighting our customers and it is always good to hear we have succeeded in this.
Thanks again
^Eddie
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★☆☆☆☆
“Avoid, rubbish support and missing key features”
Written on: 30/04/2013 by rdcrew3392 (1 review written)
Usually moving a WordPress website from one host to another is simple right? Copy all the files and database over to the new server and update the WP Config to use the new DB details if they had changed, I've done it plenty of times before. But with namesco it's a NIGHTMARE, they have no Mod ReWrite they apparently use 'a better system' (even though everyone else uses mod rewrite) which means adding a script file to your server via FTP. But now what? My CSS files are getting a 403 access... (read more)
Visit names.co.ukBy Customerfeedback
Written on: 30/04/2013
Hi, I'm happy to help you with your Wordpress enquiry.
We do have Online Chat facility available on our home page, it can be found in the bottom right corner, you can choose support from the drop down list, we have our Technical support team ready waiting to help.
Also we have support articles to assist customers in running Wordpress using a rewrite.script
If you need assistance my name is Eddie you can call me on 0845 363 3634
Thanks
Eddie
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Rdcrew3392's reply to Customerfeedback's Comment
Written on: 01/05/2013
What website are you referring to because I cannot see it just the Support Centre and ticket system
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By Customerfeedback
Written on: 01/05/2013
Hi,
It's on our home page.
In the bottom right corner (you don't need to scroll down) it shows "Online - Click here for Sales Advice"
Simply click on this then change the department to Support, and start chatting with one of our agents.
They are Online now and ready to answer your questions.
Thanks
Eddie
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★★★★★
“Namesco a MUST”
Written on: 25/04/2013 by Ccooperuk (1 review written)
Amazing company with first class customer service. Every time I call for help I always receive a friendly and helpful service. Can not fault these guys in anyway. I would recommend names.co.uk to anyone. Tho I am not a computer genus these guys are always Available to help me with any little problem. And alway explains things in terms I can understand. When ever I call with my problems or questions are always dealt with quickly and on the spot. You can not fault them in any way (read more)
Visit names.co.ukBy Customerfeedback
Written on: 25/04/2013
Hi, thank you for your kind feedback, we have been working hard to improve our customer service experience. We will pass on your thanks to the team. Thanks again ^Kully
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★☆☆☆☆
“Database Driven Websites - Namesco are clueless”
Written on: 18/04/2013
I write database driven websites, and the first rule is that you have two Users. One user only has SELECT privileges, and the second ADMIN user has full administration rights. This matters since the first user allows the outside world to see your products, this user doesn't even need a password because it's only looking, the ADMIN user's password must be input and is never held on the website. The numpties at Namesco have now decided only one user per database is allowed, therefore you must... (read more)
Visit names.co.ukBy Customerfeedback
Written on: 22/04/2013
Hi, I'm Matt, Customer Care Team Leader at Names.co.uk. I would like to look into this for you. I'd like to apologise for the wait times. We are working hard to improve this. If you can raise a support ticket, in my name, I can contact you to discuss your enquiry. ^Matt
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★☆☆☆☆
“Unprofessional (www.namesco.co.uk)”
Written on: 11/04/2013
I have just had a terrible experience with namesco, they never answer their telephones and have cost my company thousands of pounds in lost Revenue when they disabled my website and I lost so much money and time even though they disabled my website for under one day.....I lost my google maps places and my google ranking, I have now resorted to speaking to trading standards and will eventually sue them for negligence that they are denying, I urge you not to spend a dime with Namesco...Go else... (read more)
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★☆☆☆☆
“Nearly 7 Years of Custom... I'm off.”
Written on: 19/03/2013
I used namesco for years set up a web design business based on their unlimited packages. The sheer volume of admin that their constant changes of settings, passwords (often with no notice) coupled with higher than most domain renewal fees has lead me to start unpicking my connection with them domain by domain. I'm off and so should you be. The website has recently become confusing, certain areas are badly designed. They don't think like a web designer / developer or third party host... (read more)
Visit names.co.ukBeckytalor's Comment
Written on: 11/04/2013
I agree, I have just had a terrible experience with www.namesco.co.uk , they never answer their telephones and have cost my company thousands of pounds in lost Revenue when they disabled my website and I lost so much money and time even though they disabled my website for under one day.....I lost my google maps places and my google ranking, I have now resorted to speaking to trading standards and will eventually sue them for negligence that they are denying, I urge you not to spend a dime with Namesco.co.uk...Go else where as this company are bad news!!!
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★☆☆☆☆
“Diabolical service”
Written on: 13/03/2013 by helenacklam (3 reviews written)
The customer service team - if you can get through (and on this occasion it's taken 3 days, waiting for up to 30 mins before I give up and go and hit the cat) - are surly, patronising and hopeless. Today I was told there was no-one familiar with macs, so they couldn't help beyond what I could read on the web-site. They were happy to leave me with no incoming mail. They are constantly changing something or other, which usually means I can't access my account. I'm leaving, whatever it... (read more)
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Showing 11 - 20 of 89 Reviews
★☆☆☆☆
“After 5 years , finally changing”
Written on: 21/02/2013 by adiadrian (1 review written)
I have been with Names.co.uk for 5 years, but never really happy mainly because they are far over priced from domain names to their hosting which is 3-4 times more expensive then competition. But now I decided I had enough because they had a special offer where the hosting for 1 year was somewhere around £90 but they were gonna charge me the normal price to renew which was £230 telling me that the offer is for new customers only. Well I am an ex customer then. (read more)
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★★☆☆☆
“Poor customer service, otherwise OK”
Written on: 18/02/2013
The actual hosting is OK but if you have a problem you will be kept on hold for ages them maybe mis informed and have to ring back again, and again. I had and FTP issue recently that took 2 days to finally resolve and 4 phone calls. (read more)
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★☆☆☆☆
“Poor Service ”
Written on: 12/02/2013 by mattdon (1 review written)
Hi Reader I have been a so called customer of Namesco for 1 year now. This has been possibly the most painful company I have ever dealt with. They are not happy to help once they can be bothered to answer the phone ( Dont expect for it to be answered prior to waiting 20 minutes )This is the reason that 123-reg is my prefered supplier now although painfully I still have around 10 domains with Namesco. I would pick another supplier over namesco Thanks (read more)
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★☆☆☆☆
“Very bad ftp - which is kinda crucial for web-design?”
Written on: 10/02/2013 by gmh500 (1 review written)
Its not often I feel I HAVE to review something, the ftp uploading to names.co.uk servers is disgracefully bad, everytime I'm enthusiastically going to do some work I end frustrated and very angry, all you get when uploading via ftp is the message waiting for server..... waiting for server........ waiting for server..... then nothing, EXTREMELY obstructive to wrok and business, a truly diabolical service. (read more)
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★☆☆☆☆
“Unbelievably Poor”
Written on: 17/01/2013 by Alanbaker1987 (1 review written)
A year ago, namesco started emailing me every month to tell me that my monthly payments hadn't gone through properly. I called every month to ask a member of the customer service team if everything was fine and they always replied with a 'yes, payments are all upto date, ignore the email' on the 3rd November last year I received an email to say my annual payment had been declined, so thinking it was the same situation as usual I called up to verify this wasn't the case and everything was... (read more)
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★☆☆☆☆
“total Scum”
Written on: 06/01/2013 by AlanJenki (1 review written)
Do not use these scum bags, they entice you with a low initial fee and then totally sting you when the renewal comes. if you try to leave they charge you £10 per domain for the privilege!?!?!? AVOID AT ALL COST!!! (read more)
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★☆☆☆☆
“email rubbish”
Written on: 19/12/2012
Email constantly crashes. Considering email is pivotal for businesses to operate, its a disgrace avoid. just like everyone else has advised! (read more)
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★☆☆☆☆
“Dreadful.....................................”
Written on: 05/12/2012
We have been with namesco for hosting of our 4 business websites and our emails etc for approx 4 years. There are constant problems with the email service and especially the webmail, which we use extensively when travelling on business. We have lost email folders from the system and they have not been able to reserect them as they have "disappeared somewhere" !!!FFS !!and they dont know where... The web hosting platform is very unstable with constant downtime problems with at least one of... (read more)
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★☆☆☆☆
“Rude, expensive, awful customer servcie.”
Written on: 19/11/2012 by Craveney
Have used Namesco for a couple of years for domains and webhosting. Didn't have any problems until I used their SITEMAKER PRO system. After the first year they deleted the website I had created and were completely incapable of recovering it. Not only were they unhelpful they were also extremely rude painstakingly explaining to me that it was my fault they hadn't renewed the service and had deleted all my website files. Now they expect me to pay for the privilege of spending all the time... (read more)
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★★☆☆☆
“Past their sell buy date....”
Written on: 29/09/2012
Domain Name Hosting & SMTP Have been a customer for 6 years. They have lost their competitive edge during this period. The prices for hosting are currently expensive for what you get. Whilst other hosting providers have cut their prices namesco seem reactive rather than proactive. SMTP service and web site templates are separate services not included in the hosting package. The control panel was acceptable at the turn of the century but now makes administration (e.g. spam emails that... (read more)
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Showing 21 - 30 of 89 Reviews
★☆☆☆☆
“Expensive and Inpersonal”
Written on: 24/08/2012 by PeteJB (1 review written)
Namesco is a company I've used for about 10 years with a number of domain names. I've never used their hosting packages as they've always look overpriced for what you appear to get. 10 years ago I had no problems with their services and the releative cost was acceptable for a domain service. But the prices seem to gradually increase over time, and if it wasn't for my recent experience then I wouldn't be writing this review. I was in the process of renewing one of my domains, for it was... (read more)
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★☆☆☆☆
“Have you Tried Call NAMECO For Help”
Written on: 03/07/2012
I have today been trying to contact Namesco have tried 3 different number strait on hold on three different 0845 numbers premium rate i'll bet. Gave up first time after 20 minutes, gave second time after 15 minutes. I thought third time lucky nope gave up after 10 minutes. WHAT GOING ON NAMESCO!!!!!!!!!!!!!!!! Once upon time in 2010 you was great (read more)
Visit names.co.ukBeckytalor's Comment
Written on: 11/04/2013
I agree, I have just had a terrible experience with www.namesco.co.uk , they never answer their telephones and have cost my company thousands of pounds in lost Revenue when they disabled my website and I lost so much money and time even though they disabled my website for under one day.....I lost my google maps places and my google ranking, I have now resorted to speaking to trading standards and will eventually sue them for negligence that they are denying, I urge you not to spend a dime with Namesco.co.uk...Go else where as this company are bad news!!!
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★☆☆☆☆
“STAY WELL CLEAR OF NAMESCO - FALSE ADVERTISING!!! ”
Written on: 18/06/2012 by naughtythrills (2 reviews written)
I went with Namesco because I had brought my domain name through them, and thought it all looked quite professional....... Jesus was I wrong!! I firstly brought my site which they advertised at £49.99 then to include VAT, ok right it should have been £59.99 but NO, it was £59.99 then again plus VAT. So I ended up paying £71.99!!! How do they work that out?? Complete false advertising!! I have now lost £71.99. I was hoping to start building my new shop last Monday....... FAT CHANCE!!!!!... (read more)
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★☆☆☆☆
“Trapping scammers”
Written on: 14/06/2012
When you purchase a name with these cowboys (or are unlucky to purchase from someone who gets bought out by them) you are trapped with them charging obscene renewal fees. Try to move away and they charge a fee for that too. AVOID AT ALL COSTS (read more)
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★☆☆☆☆
“Terrible - there's much better and cheaper options out...”
Written on: 30/05/2012 by ubernick (2 reviews written)
Overview
I have been a names.co.uk customer for a while and have recommended them to clients, primarily because they have good telephone sales and technical support for domain names.
Over time however the quality of their support has gone down hill and they have a number of polices in place that leave a rather bitter taste, especially as other just as good domain registrars exist for far cheaper prices.
As noted by a number of people here, you pay one price upon initial registration (a...
(read more)
★☆☆☆☆
“Con Artists”
Written on: 10/05/2012 by Phenotype (1 review written)
If you are going to double your prices after a year, you should make it obvious. You are also locked in because they charge £12 to transfer a domain. Their signup prices aren't even particularly cheap so having them double and then having to pay to get away is pretty pathetic. (read more)
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★☆☆☆☆
“Horrible”
Written on: 25/03/2012 by Termed
I have dozens of domains with names-co and the premium multi domain hosting package . They don't add hosting to your sites , control panel is buggy if you can use it at all , deleted my files from hosting without my permission . Claimed that I had not added a dns when applying hosting , which is untrue . Furthermore it would apply hosting to an account and then it would just disappear with no interactions . They have just recently deleted all of my windows based visitor statistics after... (read more)
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★☆☆☆☆
“Greedy greedy -one less customer”
Written on: 17/03/2012 by s.fryer (1 review written)
I received an invoice for £47.99 to renew my domain name after 2 years. What a price hike! When I tried to take my business elsewhere I was told that I would have to pay a cancellation fee of £12, I then found out that because my domain name had expired I would have to pay the £47.99 to re-new and then the £12.00 -£60 for the pleasure of leaving their company- I have moved to another provider and changed my web address- a pain but better than dealing with these rip off merchants. (read more)
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★★☆☆☆
“Poor value”
Written on: 02/03/2012
Namesco charge a high price for basic hosting, then ask for 16 GBP a year *extra* for authenticated SMTP. And then they have the nerve to tell you that you are not allowed to host a mailing list. Needless to say we have taken our account elsewhere, so that we can set up a mailing list, and at the same time save ourselves two-thirds of the cost. No chance of a refund from Namesco though. Avoid. (read more)
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★★★★☆
“Very happy”
Written on: 14/02/2012
I've used namesco for several websites that I own including my latest www.rumcoast.com and have always found them to be very helpful. I can always get a question answered in a reasonable amount of time. I don't have a problem with the price of the service that they offer. What more do you need.So far I'm very happy. (read more)
Visit names.co.ukBeckytalor's Comment
Written on: 11/04/2013
BS....they never answer the telephones and customer service is terrible, If you have a problem don't ask one of the managers to call you back as you will never recieve this call!!!!!!!
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Showing 31 - 40 of 89 Reviews
★☆☆☆☆
“Abysmal service”
Written on: 31/07/2011 by DontgonearNamesco (1 review written)
I have been a customer of simplynames.com (a Namesco company) for a number of years, and their service has always been poor, but not so poor that I bothered to change provider for a small account. However, a problem has now arisen with my website registration, and they have handled the matter incredibly badly. Stay away from simplynames.com (read more)
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★☆☆☆☆
“want unsecure hosting and ridiculous support? Get all...”
Written on: 08/07/2011
Namesco are an appalling company. They hike their prices up once they get you as a customer. They provide unsecure hosting, (we've been hacked three or four times, each time we get linked to a vi*gra site that has been linked to another of their hosted sites. They try and blame it on our poor scripts. (There is nothing poor about our scripts trust me). The latest incident, I had gotten a new ip address and they tried to blame the attack on me! Quoting my new ip... If we didn't have so... (read more)
Visit names.co.ukGuest's Comment
Written on: 27/07/2011
I agree this is the worst hosting company ever, all they want is your money, terrible UI and confusing, ridiculously expensive, their webmail is absolutely wack and not user friendly, this comapny should close down asap! everything about them is just wrong!
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★☆☆☆☆
“Namesco - steer clear”
Written on: 01/07/2011 by oink (1 review written)
if you want a basic children's level hosting they might be ok but everything costs extra you dont get proper email you can't send marketing emails they rip you off if you want a secure certificate (4 times normal cost) they steal money from you to transfer away from them these crooks should be pursued by trading standards they set a dreadful example for a large company (read more)
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★☆☆☆☆
“Waiting for non-existent support”
Written on: 19/06/2011 by TomHagger
I've been waiting for 4 days for Namesco support to reply to my urgent problem, I've called 3 times and given up after waiting for 30 mins each time. They really are a disgrace. (read more)
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★☆☆☆☆
“Taken me to the cleaners!”
Written on: 16/06/2011
They wheel you in with great initial offer, but as soon as your hosting or domains expire prices more than double!! they're trying to charge me £48 for a 2 year .com (new registrations are £25), and you can't change to another registrant without namesco forcing you to pay an unlocking fee of £12. They are total crooks.... stay well clear of them. (read more)
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★☆☆☆☆
“Total c**p”
Written on: 02/06/2011
The most expensive domain renewals I've seen nearly £50 for a .com for 2 years) and although they claim 'no hidden fees' they still whack a £12 'unlock' fee if you want to move your domain to a cheaper provider. My emails often were down - support takes about 2 days to respond (if they bother at all) - it's a big competitive market and I suggest people look elsewhere. (read more)
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★☆☆☆☆
“Absolutely shocking company. They are total crooks....”
Written on: 12/05/2011 by Garrody (1 review written)
Absolutely shocking company. They are total crooks. Their service and support is terrible. I had many domains with them and hosting packages to. Every one has been a problem and I have transferred all of them elsewhere now. As soon as I said I wanted to transfer away even more trouble was thrown my way. They locked domains, stop me accessing files on my hosting then demanded over £100 if I wanted my domains and files back. They know the internet complaints system won't stop them because by... (read more)
Visit names.co.uk
★☆☆☆☆
“Bought out by an italian co. last year, ramped up...”
Written on: 28/02/2011
Bought out by an italian co. last year, ramped up their advertising never bothered investing in hardware, they were forced to migrate to a hired mysql server a couple of weeks ago when their main unit went down. Continual problems from bad customer service to useless harware provision. Will probably be sold off again shortly - definate avoid!!! (read more)
Visit names.co.uk
★☆☆☆☆
“I was without email for a week and all I never got an...”
Written on: 18/02/2011
I was without email for a week and all I never got an apology.
I use it for personal use. I can only shudder what it would be like if I used it as a business.
If you want reliability then don't go anywhere near them.
(read more)
★☆☆☆☆
“What a major disappointment. They have left our...”
Written on: 18/02/2011
What a major disappointment. They have left our company with no e-mail going into the third day.(16-17-18th Feb 2011).WHAT IT COMPANY DOES THAT????....... A VERY BAD ONE!!!
I thought I had chosen a very reliable firm - but we have lost many customers through this major clanger that they have dropped. I can't even understand how a company that charges reasonable money for e-mail can fail so badly.
If you want reliable e-mail...go elsewhere!!
(read more)
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names.co.uk
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By Customerfeedback
Written on: 24/05/2013
Hi, Thanks for the great review, we look forward to the next ten years. ^Eddie