Laptops Direct Reviews - www.laptopsdirect.co.uk

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★★★★★

“No problems personally...”

Written on: 16/09/2017

My laptop arrived in perfect condition in a timely manner. Customer service has been fine. Only had the laptop for 2 days so not sure how it'll hold up… Read Full Review

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★★★★★

“Awesome Support and Really Fast Shipping ”

Written on: 07/04/2017 by biklas7 (1 review written)

This is a really good store, the prices are the best and they have really good support that goes with you during all the process and helps you whenever you need. They are really fast to respond. Recommend it without hesitation… Read Full Review

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★★★★★

“Really good service!”

Written on: 12/05/2016 by fjKemp179 (1 review written)

From my initial enquiry I was given great service and all the information I wanted. When I went back to place my order I was pleased to find out that the already great value price quoted was now even cheaper. Delivery was faster than expected too. Im pleased with the laptop and would definitely recommend these guys… Read Full Review

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★★★★★

“Excellent, reliable service”

Written on: 10/04/2016 by Linnetvirgol (1 review written)

Not the first time I have purchased from Laptops Direct and as expected I received a quality item, courteous service, and fast delivery, all at a very good price. Can't ask for more. Highly recommended company I have no negative comment… Read Full Review

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★★★★★

“Such an easy company to purchase from”

Written on: 24/02/2015 by Edgie7 (2 reviews written)

This must be the third or fourth time that I have purchased something from Laptops Direct and as I expected they were well up to the mark in terms of pricing, delivery time and customer contact. I had a few chats with Gavin Wilson on the initial purchase of a Toshiba Laptop and in addition to eventually purchasing this item I also added 3 years worth of anti virus protection and a 3 year extended warranty. The latter item caused just a couple of hiccups but Gavin sorted it for me and so once… Read Full Review

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★★★★★

“Excellent customer sewrvice”

Written on: 22/06/2014 by Larryn472 (1 review written)

I purchased a refurbished tablet computer which had come with a password on the BIOS and therefore of very little use to man nor beast. I contacted the customer service team by telephone and was told that it would have to be returned. Within 5 minutes I had the return labelling emailed to me. I sent the computer back on a Saturday morning from Devon and received my replacement the following Thursday. I was kept informed at every stage of the process by status update emails. The replacement… Read Full Review

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★★★★★

“I bought there 7 laptops already”

Written on: 13/05/2014 by EliasBaldwin (1 review written)

Everytime great service. I paid and got my items very quickly. Quick responds from customer services. Thanks! I do recommend it to all… Read Full Review

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★★★★★

“ON THE RIGHT LINE FOR TOP OF THE LAPS.”

Written on: 13/01/2014 by A.L.C.M. (1 review written)

Searched the internet for many frustrating hours looking to purchase 2 x Apple MacBook Pro Retina Core i5 8GB 256GB SSD 13". Price,availability,service and support being the main requirements. Eventually came across Laptops Direct.co.uk. They met all the criteria mentioned with support and advice throughout the transaction on line and the staff at the depot from where I collected the laptops continued with nothing being too much trouble in ensuring everything was correct and as ordered. Many… Read Full Review

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★★★★★

“Brilliant Laptop, Brilliant Price, Brilliant Service.”

Written on: 19/08/2013 by brixworth (1 review written)

Ordered a Sony Vaio laptop on the Wednesday evening. First thing Thursday morning received an email covering all the things I had forgotten (Virus Checker etc) together with other optional add ons (Microsoft Office). Replied with my choices straight away. Was advised that they would carry out a pre-delivery check to ensure machine was ok, but would send laptop to me on Friday. The laptop arrived, Parcel Post at 7.45am on the Saturday! All up and running. And all this for a price £200 below… Read Full Review

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Amicuspro's Response to brixworth's Review

Written on: 12/11/2013

You'd "forgotten" is also their way of leeching more money from you. I'm sure they were just asking in your best interest... Sorry, after dealing with them, they are charlatans and not to be trusted - the only hope is you a) get a good price (and that's not as likely as it once was - especially your claim of £200 saving) b) never need to contact them for support (assuming all actually arrives when agreed).

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★★★★★

“Recommended”

Written on: 10/08/2013

Having put an order in for a mobile phone I subsequently searched for reviews on Laptops direct and I have to say thought I'd made an error looking at all the bad reviews. I bought due to the price for the phone being much better than anywhere else. In contrast my experience is anything other than opposite of most here and am extremely happy with the service with my phone arriving very quickly and brand new boxed condition. Highly recommended for price and service!!… Read Full Review

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★★★★★

“Great Experience!”

Written on: 09/07/2013

Ordered a Sony Vaio E17 (i7) BEFORE I came on here and saw all the awful reviews. Had about 48hrs of nailbiting kicking myself for being so stupid ... but laptop turned up earlier than estimated delivery date - ordered Friday arrived following Tuesday - in new condition. Waited a week to post this review just to ensure it was working fine, and I have to say I haven't had any problems with it so far. Really happy with my purchase which was not widely available, and the nearest competitor was… Read Full Review

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★★★★★

“Credit where it's due”

Written on: 10/04/2013 by JEE187 (1 review written)

I didn't start reading the reviews for this site until i'd already placed my order, obviously the majority of them aren't good which was worrying. I ordered a brand new Fujitsu AH532, paid the £9.50 for a specific delivery day and chose the next day. I was slightly dubious as to whether it would actually arrive, i placed my order at around 2PM on Tuesday and got what i assume was an automated email at 9PM that evening saying it had been dispatched. I then got another email around 10am the… Read Full Review

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★★★★★

“Good website, good customer service, quick delivery....”

Written on: 18/03/2013

I have recently bought PC monitor and some accessories and I have to say I am very pleased with the service. Goods are as expected, quick delivery, on Saturday as I needed it urgently. I was confused because products were delivered separately, so after receiving first I gave them a call and they explained everything. Tracking was useful, products were dispatched at the same day. Received day after. Mouse was out of stock, however they rescheduled it so I have just received it today. I'm… Read Full Review

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★★★★★

“Great saving”

Written on: 25/11/2012 by mb1357 (5 reviews written)

Bought a Panasonic Blu ray player. Cost £130 as opposed to £270 with John Lewis. Came via 24hr delivery even though I had paid for standard delivery Security sealed Panasonic box Very pleased… Read Full Review

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★★★★★

“good service and bargain of a computer”

Written on: 16/06/2012 by herbierabbit (1 review written)

Was looking to buy a all in one computer and shopped around to find that laptops direct were cheapest for a a1 reconditioned computer, looked up the reviews on laptop direct and came across this site and was dubious about ordering from them, because of the mix bag of reviews, I tried to order a computer on friday at 8am via paypal and had problems adding delivery to the shopping cart so sent them a emessage to say I would like to order but cant complete it, I was aware that the customer service… Read Full Review

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★★★★★

“Excellent Service, Surprised.”

Written on: 21/09/2011 by JOK1 (2 reviews written)

Given the somewhat negative views expressed by a few I was apprehensive about placing an order, however as their price was very competitive I went ahead. Order placed around 15:30 last Sunday, standard delivery requested. Item arrived about 15:00 on Monday. Appears absolutely as advertised, no problems. Didn't even know they worked on Sundays… Read Full Review

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★★★★★

“Great friendly service and speedy delivery!”

Written on: 26/08/2011 by clopper (1 review written)

I ordered a laptop from them before reading the reviews on here and thought I had made a bad decision. The day after I cancelled my order and gave them an excuse. I then decided to give them the benefit of the doubt and (un)cancelled my order. I am glad I did too. I ordered it the early hours of a Sunday morning and after changing my mind twice, it still arrived 2 days later. The customer service staff were friendly and helpful too. So, fast delivery, helpful staff and arrived in perfect… Read Full Review

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★★★★★

“good offers, especially with regard to the good value...”

Written on: 14/03/2011

good offers, especially with regard to the good value for money refurbished offers. would buy again… Read Full Review

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★★★★★

“Ordered an Acer Laptop last monday and received it 2...”

Written on: 02/03/2011

Ordered an Acer Laptop last monday and received it 2 days later. Really pleased with the quality and the speed of delivery. Will certainly use this company again… Read Full Review

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★★★★★

“I ordered a laptop at by far the best price I could...”

Written on: 22/12/2010

I ordered a laptop at by far the best price I could find (£150 cheaper than Amazon) and it arrived the next day even though it was three days before Christmas just after the snow chaos. Extremely happy with the service and price… Read Full Review

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