
| Ease of Use | 4/10 |
|---|---|
| Value for Money | 4.5/10 |
| Reviewer Rating | 3.1/10 |
| Overall Rating | 3.9/10 |
Full review by
mferrans22006
on 22nd Apr 2009
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User Rating : 0
Respect : 0
Good Points: none
Bad Points: all
General comments: couldn't understand the bank of scotland 'easy to register' at all as im not an it nerd and a beginner in the computer world so after a few attemps to 'sign in' again i give up and will go into the branch and tell them to cancel my paperfree statements.
mferrans22006's review and ratings | 52 words
Review by
Guest.
on 25th Feb 2009
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User Rating : 8
Respect : 0
Bank of Scotland Internet Banking offer better interest Rates in my opinion and are easy to operate online.
Guest's full review | 21 words
Review by
Guest.
on 5th Dec 2008
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User Rating : 0
Respect : 0
"Registering is Easy" you say. Not so!
Do I need to be a IT Nerd to simply register?
If you wish to see an example of user friendliness I suggest you refer to "Amazon". Look and learn.
Guest's full review | 85 words
Review by
Guest.
on 4th Oct 2008
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User Rating : 1
Respect : 0
This is the most pernickety and irritating online account site I have the misfortune to have to navigate. So I am closing our Bank of Scotland Internet Banking account.
Guest's full review | 31 words
Review by
Weeval
on 9th Jun 2008
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User Rating : 2
Respect : 0
Trying to tell you that I have presented necessary documents to validate my bone fides to my local branch last Wednesday (despite being a BOS customer for over 40 years. I find that my new savings account has yet to be activated.
As a famous Marxist philosopher said over 100 years ago "the best one can expect from a complex bureaucracy is bumbling inefficiency"; perhaps he anticipated a building society taking over a bank!
Weeval's full review | 78 words
Review by
texet999
on 17th Dec 2004
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User Rating : 3
Respect : 0
After 400 transactions the Bank of Scotland internet banking system deletes every record. Yes every single one - other than those in the past 5 days. As such you are left with no transaction history, and they have no way of restoring the deleted transactions. Incredible. All they offer is a printed version of the deleted transactions which is posted to you.
texet999's full review | 68 words
Review by
In search of a decent online bank
on 19th Aug 2004
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User Rating : 1
Respect : 0
If you want to waste your time and money being placed on international hold by largely anonymous call centres, or at best never speak to the same person twice and repeat yourself multiple times, then the Bank of Scotland is the bank for you. Greetings Shirleen, Charleen, and you all.
If you want to waste your time and money trying to work out which Helpline you need for the Internet Banking, Online Banking, New Online Banking, Sorry We Have Not Migrated Your Accounts To The New Bigger Amalga ...
In search of a decent online bank's full review | 234 words | 1 comment added.
Review by
afishe![]()
on 8th May 2004
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User Rating : 10
Respect : 0
The Bank of Scotland internet banking service Does exactly what it needs to - no more no less. Its Fast, reliable, intuitive to use.
afishe's full review | 30 words
