Mystery Shopping Frontline Focus International Reviews

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1.9 stars
Average rating for this product is: 1.9 out of 5

From 2 ratings and 15 reviews

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Average Ratings for Mystery Shopping Frontline Focus International

  • Reviewer Ratings1.9 stars
  • Overall Rating1.9 stars

15 Reviews For Mystery Shopping Frontline Focus International

  • jamesdude 26th Oct 2009

    Reviewer rating: 1 stars


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    When I first started dealing with the company my representative was very friendly and helpful.

    Then I sent in my receipts (approx $500) That was 3 1/2 months ago. Since then there have been 2 new representatives in BC. My Calls and emails go un-returned.

    This company is a joke - DO NOT WORK FOR THEM.

    I'm looking at legal options and considering contacting the company that they do the shops for to let them know what scum bags these guys are.

  • Guest 15th Oct 2009

    Reviewer rating: 1 stars


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    Hi,

    Sorry my english my first langage is french... so very big problem of payment for this companie, about 6 months and more to been paid and it get worse and worse. The first payment they send it to you two months later, but after you whil wait, and wait, and to communicate whit them not easy at all, they dont call you back, dont answer your e mail... I wont work for them anymore...

  • Guest 10th Sep 2009

    Reviewer rating: 1 stars


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    I had been conducting approximately 2 or more shops per month for Mystery Shopping Frontline Focus Internationalfor a year. I have contacted atleast 3 representatives by email and two personally by phone. I am told I am still a shopper in good standing, and they want me to conduct more shops. The problem is that I have not received payment this year for any shops and they don't call or respond to my emails anymore. I agree they did seem really friendly and willing to help in the beginning but no ...

  • Guest 29th Jul 2009

    Reviewer rating: 5 stars


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    I have only been doing mystery shops for 5 months for this company.And have only received one payment but it came on the date I was told. The staff there are very friendly and helpful. I was told it takes 4-8 weeks to be paid so I am expecting another check soon.I will let you know how it turns out. Also the girl who I deal with there explained to me most people do not fill out there expense forms properly and that results in late payment.

  • SHAWNANANANA 14th Jun 2009

    Reviewer rating: 5 stars


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    Very friendly staff. Clear instructions received. It takes a lot of testing to be able to shop.

  • Guest 9th Jun 2009

    Reviewer rating: 0.5 stars


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    Horrible company to deal with and to receive payment. They don't answer their phones or email. I would LOVE to speak with the owner of Mystery Shopping Frontline Focus and give him a piece of my mind. I have put a claim into the Ontario business bureau, we will see what happens from that.

  • Guest 22nd Feb 2009

    Reviewer rating: 1.5 stars


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    Mystery Shopping Frontline Focus International has friendly representatives and is quite flexible. Suppose you've guessed: the only bad point is payment of expenses. I've worked for them for a couple of years, but decided to quit a couple of months ago after several delays. I would consider working for them again if they would solve their payment issues.

  • Guest 27th Dec 2008

    Reviewer rating: 0 stars


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    After six months, I have still received no payment for any of my services. A number of people have sworn to help. Now I'm in direct contact with payroll - direct on my part because I never received a reply to any of my e-mails. What a difficult company.

  • shopper34 Rank: Lance Corporal 13th Sep 2008

    Reviewer rating: 0 stars


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    Having worked for Mystery Shopping Frontline Focus International I can vouch to the fact that up till the end of 2006 the pay was paid nearly on time every month. BUT since 2007 it seems to have gone downhill with pay delays sometimes being in excess of 2 months in my experience. All in all I would not recommend working for this company owing to the payment policy which I feel is very bad. If the payment situation could be improved I would recommend Frontline Focus.

  • Guest 13th Aug 2008

    Reviewer rating: 0.5 stars


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    Had to wait 6 months for payment of 160.00 one month then it was 9months for the next then they advised it was on 30 day turn around been 45 days and no payment. I will never shop with them again.

    I think this company has lost a lot of good shoppers for lack of payments in a reasonable time and I find it difficult to contact them.

  • Krissy1234 Rank: Lance Corporal 22nd Jul 2008

    Reviewer rating: 5 stars


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    Mystery Shopping Frontline Focus International - Overall, very satisfied with being a team member. I do about 150 visits per month at different stores throughout Ontario, The employees make things very easy for me to report, claim my expenses and getting my payments to me in a timely and reasonable fashion!
    2 thumbs up!

  • Guest 15th Jul 2008

    Reviewer rating: 0 stars


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    Definitely will not be working with them ever again. I did a job for them in May and am yet to be paid. My e-mails have not been answered yet and the phone always goes to voicemail when I try to call them. I think it is just a waste of time and money.

  • dlm1968 6th May 2008

    Reviewer rating: 2 stars


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    I just feel that the payment section lets the UK branch down big time, even the people in the UK does not have the decency to inform the shopping staff that payment is late.

  • Guest 22nd Feb 2008

    Reviewer rating: 1.5 stars


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    No comment!

  • Groovee Rank: Major 4th May 2004

    Reviewer rating: 5 stars


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    Mystery Shopping Frontline Focus International - It was by chance that a friend sent a me a link to Frontline Focus. I was looking for more mystery shopping companies to sign up with as the company I was with seemed to be losing jobs left right and centre and everything they offered was not child friendly. So when I received the link to Frontline Focus, I decided to give it a try.

    The website starts with a introduction with a padlock and a black background. It wasn't the most flattering of st ...