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Average Ratings
Customer Service9/10 Based on 1 rating
Quality of website5.4/10
Value for Money6/10
Reviewer Rating4.1/10
Overall Rating4.3/10 Based on 12 ratings
29% Recommended2 out of 7 Reviews
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7- Viking Direct www.viking-direct.co.uk Reviews

  • Full review by
    Guest.
    on 31st Jul 2008


    User Rating : 8
    Respect : 0

    Viking Direct sometimes deliver the same dayalways replace any lost items. not many FSC paper productscan be expensive for some itemstoo many catalogs in the post
    Guest.'s review and ratings
    | 29 words

  • Review by
    bdstewart Rank: Corporal
    on 12th Feb 2008


    User Rating : 0
    Respect : 0

    Have tried a huge number of times to resolve the issues, even gone as far as writing to the Board of Directors and senior management. Managing director has not accepted my phone calls for the past three weeks
    bdstewart's full review
    | 90 words

  • Review by
    Tony Klinger
    on 7th Jan 2008


    User Rating : 4
    Respect : 0

    I have been inundated with paper work telling me that my ordered goods were on route, that I have succeeded in setting up an account and then found that it was incredibly difficult to get hold of anyone on the phone, or to cut through red tape directly over the net. I didn't find their systems worked well and instead of being a help were a hindrance. Years ago; when we first used their service they were better organised.
    Tony Klinger's full review
    | 87 words

  • Review by
    willsmith Rank: Corporal
    on 27th Mar 2007


    User Rating : 3
    Respect : 0

    I've used them a few times now, and without fail, they've sent out 'returned' or damaged stock each time! The fact that Viking Direct are great at delivering initially very quickly, holds no water when they can't send out new stock... I'll give them their due, they do sort the problems out very quickly and without hassle, but please, for the love of God, stop sending out your returns!
    willsmith's full review
    | 81 words

  • Review by
    jiptrav
    on 6th Nov 2006


    User Rating : 10
    Respect : 0

    Viking Direct offer really fast delivery and service I ordered my leather chair on Wednesday morning and it was delivered that afternoon!! I could not believe it. I bought the leather chair for only £29.99. It is a great looking chair at a very cheap price.
    jiptrav's full review
    | 48 words

  • Review by
    markgale Rank: Staff Sergeant
    on 9th Mar 2006


    User Rating : 1
    Respect : +1

    I received by the way of a Viking Direct SPAM email an attractive offer of a cheap radiator - high wattage, easily moved on wheel, on/off timer etc etc for only 20.00 normal I just bin the SPAM sent by companies who send this unsolicited junk but on this occasion I was tempted to purchase the item. The website showed the picture of the item 250x250 pixels clearly showing the wheels, the timer etc. The description as still shown says - 1.5 KW RADIATOR. Thermostatic control. 3 heat setting wit ...
    markgale's full review
    | 217 words

  • Review by
    jamesb Rank: Corporal
    on 15th Nov 2004


    User Rating : 3
    Respect : 0

    I ordered 2 simple items of stationery from Viking Direct on the 8th November 2004 at 20h30. I'm writing this on 15th November 2004 at 18h50 and still I have had no delivery. Don't believe their statement about same day delivery, it's completely untrue and should be removed from their website.
    jamesb's full review
    | 89 words


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