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Written on: 01/03/2010
Bought two Time desktop computers. Absolutely terrible. Bot machines were faulty and sent back twice. Problem never rectified so I gave up! Had both computers gutted and naff parts replaced with quality components… Read Full Review
Written on: 28/08/2009 by heatonmark (1 review written)
Started a course so went out an bought a 2002 Time laptop + worthless service. Suspicions arose when it arrived in all its ulgyness, screen bigger that its shoddy body. It then always failed to play a DVD for more than a minute and crashed however delft I was with the keypad. Actually quiet useful as an electric heater as caused flesh burns when touching its overheated keyboard on the odd occation that it didn't crash. Lost huge time phoning time, must be why they are called time. Was told… Read Full Review
Written on: 14/01/2007 by stepdavi (3 reviews written)
When I first got my laptop, the spec looked fantastic and a bargain for the price. It worked fine for a bit (noting that it didn't work as well or as fast as my room mates HP laptop, which actually had lower specs, probably because HP use reputable parts and they have a much better build quality). But then everything started going wrong. The CD ROM didn't work, it wouldn't play DVD's, burn CD's or read any CD's at all! I tried fixing it myself; reinstalling drivers and software etc., but with no… Read Full Review
Written on: 22/10/2004 by dsbarrett (1 review written)
I ordered 2 laptops from the Computer Shop (part of Time), and was informed that the order will take up to 10 days for delivery. After 14 days, I tried to contact them, but the customer service number was constantly engaged. I continued to contact them without success for a further 3 days, until I started to call senior management at head office. The MD, FD, Ops Director, Sales Manager did not answer their phones over 2 days. I began to believe the company did not exist. I finally spoke to… Read Full Review
Written on: 12/10/2004 by hfaint (1 review written)
Time Computers - 11 months of hassle, they just do not want it back, been returned several times, still back with same fault, will not hear of replacing it so now in hands of the court.
Buyer beware, have heard terrible stories of this company since the purchase… Read Full Review
Written on: 17/09/2004 by desperado (1 review written)
I also bought a Platina notebook from The Computer Shop (Time Group) and like ricko had exactly the same experience. I felt deceived and constantly misguided when I purchased my laptop and honestly regret ever stepping into their shop nor would I ever recommend the same to others. When I got down to my local branch I intended to buy Platina notebook for £999.00 but was "persuaded" by sales manager to go for £99.00 "add on" package for which I was getting 9 months interest free credit on the… Read Full Review
Written on: 26/08/2004 by Annwar10 (1 review written)
The machine arrived on time which was a good start, but soon discovered that they had sent cheaper speakers than the ones I had ordered. I returned these to the shop and after going back a couple of times finally got them to give me the better ones. Only to find that the sound card didn't work properly, also the card reader was faulty and the machine kept freezing. After spending £35 in phone calls to tech support they told me to take it back to the shop and get them to look at it. 2 weeks… Read Full Review
Written on: 28/05/2004 by ricko (1 review written)
I recently purchased a Platina notebook from TheComputerShop (aka Time). It was a one-off 3-day offer for £999 and a very good spec.
However, when asking ANY questions about technical spec they had to ring their head office as they knew nothing about the computer.
The delivery of the computer was guaranteed in 10 days. 4 weeks later and I finally recived my computer. When I wanted to know about the delay the shop said it was sue to "high demand" but when I rang customer service they informed… Read Full Review
As rated by our community of reviewers
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" Excellent service - competitively priced " Read More
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" Dreadful Customer Service " Read More
" Horrific customer service in one and brilliant in another " Read More
Written by Shopaholic116
" Recommended - Fast. polite and perfect repair " Read More
Written by hannahmorehammer