Frankie & Benny's Reviews

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★★☆☆☆
1.8 / 5
228
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  • Quality of service

  • Quality of food

  • Value For Money

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Latest Reviews

★☆☆☆☆

“Insect In Food!!”

Written on: 31/07/2016 by DavidDavids (1 review written)

My family visited this Frankie & Benny's restaurant on 27/July/16 to enjoy a birthday meal with our 2 young children aged 4 & 7. It wasn't busy & we were seated down but then we were left for over 20 minutes without anyone asking if we wanted to order drinks, whilst people that arrived after us were all being served before us! A table near us had a child with them who had been given an activity pack so when we were eventually approached to order drinks I asked if our children could have one &… Read Full Review

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★★☆☆☆

“TEESSIDE PARK - Needs mucking out”

Written on: 22/02/2016 by Denisse126 (1 review written)

Visited, Sunday 21 February 2016, after the cinema about 6:30pm.Party of 3. A chair had dried on milk shake or ice cream, we swapped for a clean one. The table was disgusting, in need of some hot soapy water, not a quick spray. The photos on the wall had food splatters. They leave you a dirty saucer & just exchange the cup. Place needs a good mucking out. obviously hygiene's not first on their list. Soggy fries, bacon bits with some sort of day glow yellow slop that tasted synthetic, shiny buns… Read Full Review

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★☆☆☆☆

“went to Colchester fab.s for my daughtys birthday the...”

Written on: 10/02/2016 by Pratt295 (1 review written)

went to Colchester fab.s for my daughtys birthday the service was none existant had to find a waiter the menu was limited not even pasta with sea food I asked for prawns said no but can change from chicken the prawns was frozen and tasted off nothing could not find waiter had to hunt one to get birthday cake well over priced rubbish service ruined my daughters birthday I asvise stay away… Read Full Review

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★☆☆☆☆

“what a over price joke franky & benny's is”

Written on: 31/01/2016 by happy-not (1 review written)

Went to local store entered building not many customers but waited 6 min to be seated sat and waited another 20 min for order to be taken finally order taken and waited a further 25 min for food that was cold and not very nice small portions so complained to waitres and was told you get what you pay for this is true but at £65.73 for two adults I would expect hot food and not to wait 45 min in a quarter full restaurant at that price I won't be going there again when there better service and… Read Full Review

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★☆☆☆☆

“Absolutely awful food and massively overpriced. ...”

Written on: 17/11/2015 by AnnabelAlvarado (1 review written)

We went as a party of 8, 2 children, 6 adults. The restaurant itself is pleasant and we had no issue with the waitress but when the food arrived, good grief it was horrible. A burger went back - cold, cold onion rings, steak as tough as leather and waffles so hard our girls could not get a serrated knife through them. God knows what was wrong with them, they were like sugar coated bricks. We were horrified when we got the bill for £147.00. The garlic and onion bread was a single thin and flat… Read Full Review

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★☆☆☆☆

“over rated, over priced and a let down ”

Written on: 20/04/2015 by Cannondo386 (1 review written)

Visited the Sunderland branch with my 13 year old and 7 year old, the food was absolutely rubbish. Very poor quality!!! Prices are absolutely disgusting, save your money and go elsewhere...never again… Read Full Review

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★★★★★

“Love Frankie & Bennys”

Written on: 11/04/2015 by Leonardxs465 (1 review written)

I don't often get to eat out but I love Frankie & Bennys. On the rare occasions I can go it's always a treat. Food is lovely and last time both the kids ate for free. They have great tasting cocktails and the service is friendly and quick. If you don't prebook you may have to wait for your table so best to phone in advance. I have no complaints and my family love it… Read Full Review

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★☆☆☆☆

“Worst service ever ”

Written on: 28/02/2015

What a waste of money. I took my kids out for a meal (10 & 14 yrs) and even they said how bad it was. It took 2 hrs and 15 minutes from when we walked in to when we got the bill. We only had two courses and 1 drink each. There was 5 tables of people (max 4 people on 1 table) and the service was very slow. They had 2 chefs, 3 waiters/waitress's and 1 other. Not sure what they did. Food arrived cold, then the ice cream arrive melted. Steak was awful, chewy and cold. They… Read Full Review

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★★★★★

“Service was fantastic”

Written on: 25/11/2014 by Woofcuts (1 review written)

The food was pretty average bit the waiter was very good the service was amazing and even though the food was ok I would defo come back because it wd very reasonable in price and also because of the service. It was the Ashton under lyne Frankie and bennys and it was a lovely experience as soon as we stepped through the door. The lady that greeted ids then the waiter who served us it was great, at the end of the day u xnx get reasonable ok food at most places but the reason I go back to a place… Read Full Review

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★☆☆☆☆

“Awful and expensive”

Written on: 12/09/2014 by Garciauh288 (1 review written)

Awful and expensive, Never again… Read Full Review

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★☆☆☆☆

“cwmbran”

Written on: 26/04/2014 by pmd123456 (1 review written)

Waited 1hr 15min, there was 12 of us order steaks, pizza and ribs. turned up cold, salad looked like it been in fridge for months and steaks well Sirlions was shocking all of them was small and like eating rubber for £16 definetly not worth it and i had Rib eye which was £22 this was like rubber again and cold. I couldnt help but complain and the manager was apologetic and halved price of steaks but overall experience was bad, took ages to come,cold,very expensive. WONT BE BACK TO ANY BENNYS… Read Full Review

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★☆☆☆☆

“cold food poor pizza”

Written on: 07/04/2014 by Arielles162 (1 review written)

went to frankie and bennys for my daughters sixteeth birthday with my family had spicy meatball starter luke warm at best then had pizza well never had a pizza like it in my life they cooked pizza ok but decided to dump cold tomatoes and onions on top of my luke warm pizza weird but horrible sent pizza back put me off eating rest of my lunch although will admit waitress and manager very apologetic plus they did make my daughters happy birthday song and cake very well but food not up to standard… Read Full Review

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★☆☆☆☆

“Disgusting!!!”

Written on: 19/03/2014 by BarbaraKinney (1 review written)

Never again. was terrible first time around therefore gave a second chance due to a relatives birthday. Food cold, about a handful of chips and service rubbish. Waited approx. 25 mins for desert..never to return for the price you pay this is disgusting… Read Full Review

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★☆☆☆☆

“Will they ever get it right”

Written on: 02/03/2014 by Nawkaw (1 review written)

This is not the first time we as a family have been to F&B Bath, for one celebration or another. Get it right can they hell. First time we all ended with free meals, after they forgot our order for over one hour. Just every time we have gone there, their has been a problem, ether bad service, badly cooked food, not as ordered or part of the order on main course being forgotten then turning up a the start of the desert. We as a family will not frequent their threshold ever again… Read Full Review

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★☆☆☆☆

“Rude staff Merthyr Tydfil”

Written on: 31/10/2013 by Nsa2013 (1 review written)

Walked in to an empty restaurant waitress said i will be with you shortly! After 5 full minutes she rushed towards us drying her hands in her skirt. Sorry we are short staffed. She took us to a seat and continued moaning about being busy and asked us what we wanted to drink . Meanwhile other diners started to come in and every time it was a different moan ! On her own her colleague in the office ! Short staffed ! It was my birthday lunch ! Very tiresome however the food was scrummy! … Read Full Review

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★☆☆☆☆

“Most Gross Ever!!!”

Written on: 20/10/2013 by Lord_keeley (1 review written)

Where can I start... The burgers are made out of beef flavor jelly eels, out of the watering filled jar, very deform, buns very soggy from watered burger. The chips have been reused 3 times cos is taste land feel like leather, pasta have been microwaved twice cos of the bone dry pasta on the edge, apple juice taste nothing like apple, parma cheese taste like GM plastic cheese powder. The salads is not fresh because the half cut tomatoes looks very dry, must be 2 days old. Oh.... Just go on and… Read Full Review

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★★☆☆☆

“gobsmacked ”

Written on: 18/10/2013 by hummebee (1 review written)

i am not happy at all took my 12 year old daughter as a treat for lunch yesterday and on receipt of the bill realized i had paid an extra 0 making my bill 190.50 instead of 19.05 this was then retracted back on to my card and a second transaction was made for the right amount both amounts left my account immediately getting the wrong amount back again though not so quick. the young waiter was great came over listened and then went and spoke to someone who said it would take 24 hours this… Read Full Review

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★☆☆☆☆

“worst service I have ever had.”

Written on: 07/10/2013 by jazzlover178 (6 reviews written)

Went to Frankie and Bennys in Cwnmbran Gwent and waited for 20 mins just to have the order taken. It was then 50 mins before the meal was served.. When it did come it wasn`t anything special and very expensive at that. When I complained the waitress said it was because we ordered a well done steak and that was the reason for the wait!! I suspect that they had to catch the cow first.!!!! The place was nearly empty so it was not as though they were busy. I would give this place a miss if I wee… Read Full Review

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★☆☆☆☆

“Best part was leaving the premises and eating...”

Written on: 05/09/2013 by Scotchmystery1 (1 review written)

We visited Frankie & Bennys in the Whiterose Centre Leeds as a treat prior to our holiday in August WHAT a let down, poor service, rank food and an overall poor experience, couldn't wait to get home to have some decent food. The best part of the experience was leaving the premises to have something decent to eat elsewhere. Im sure Frankie or Benny would have agreed if they had been there. The only attractive element of the place is the décor. To sum it up "DISGUSTING"… Read Full Review

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★☆☆☆☆

“F B expensive food .soft drinks overpriced .staff...”

Written on: 10/05/2013

We went to F B in GLASGOW Fort for sunday lunch . it was our main meal of the day . i was up all night with bad sickness and dioahrea . i had mushroom starter followed by a pasta bake . tasted fine at the time but i suffered later . the staff were very friendly and very efficient . The meal price was ok but the price for a small soft drink and small water was a total rip off . Even flight prices are cheaper than Frankie and Bennys . This is the second time ive went to F B . the first time i… Read Full Review

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