Written on: 21/07/2013
Booking fine! However served pepsi instead of coc though specifically said no pepsi. Dirty cup for tea also cup but no pot of tea!! Side salads contained black and brown rotting lettuce. Slow service with grumpy,totally indifferent waitress. Table extremely ++++ slow to be cleared. Yet for most of our meal we were the only people in the conservatory part of the restaurant. One manager started to defend the chef and the quality of the salad however thanks to a second male manager we received... (read more)
Written on: 03/07/2013 by Maur4maur (1 review written)
We went to the St Thomas Wyatt in Maidstone and were told no tables for about half an hour although there were plenty of empty tables we were told they only had two waitresses but we could eat in the bar of the pub which was fine but apart from having to order our meals at the bar the waitress still had to fetch them to us so they have lost our custom just to save a waitress taking an order. The things I have ticked are for this visit only normally we get good service . Also disabled access... (read more)
Written on: 02/05/2013 by Claire81 (4 reviews written)
I don't get anything like the same experience as lots of other recent reviewers here. I use the local Beefeater regularly - and I've never had bad service or bad food for that matter. I have the Beefeater Grill card and it DOES email me with special offers that are worth it. Last night I had 2 mains and a bottle of wine (an Italian Bianco which was nice and quaffable) for £20 which was for their 1st birthday of the Reward Card scheme. New on the menu is calamari, recommended, and in the... (read more)
Written on: 28/04/2013 by Vernon1952
One very good over worked on his own staff member how asked for help totally ignored bar full then emptied great for business think not same every time me and family go in if not altered take my custom else wear totally discussed manager no wear in sight (read more)
Written on: 12/04/2013 by redarrow100 (1 review written)
The Beefeater Rewards club promises much but delivers less. Basically they promise they will send vouchers for special occasions. These are listed as your own birthday, your spouse’s birthday and other notable dates such as anniversaries. However when it came to my Wife’s birthday (a full 7 months after registering) I did not get a voucher and on complaint was told that it is planned to roll this out over the next couple of months. What a lot of eyewash, I don’t expect they will... (read more)
Written on: 17/03/2013 by CPSE
Called in on Sunday 17/03/13 @ 1540, had to wait ten minutes for a table when clearly the restaurant was half empty. Table was right next to an open door and a very cold draught, staff member introduced herself and took our order, not once did she speak to us during the whole meal. It became very obvious that the staff just attended any table when told too by a lady in charge, there body language spoke volumes, staff did not appear to be happy at all. At one point the lady in charge began... (read more)
Written on: 05/03/2013 by Fusspot2
Friendly greeting, given choice of table, asked if we would like a drink and told our Server's name. Drinks served promptly and given menu and left with enough time to select, meals ordered and served in good time. Food nicely presented,well cooked and good quality. Servers are particularly pleasant and ameanable to any requests. Visited a number of times over the past 12 months and been a happy customer - Christmas Eve was particularly nice - good atmosphere, nicely decorated. (read more)
Written on: 17/11/2012 by titch9033
I visited the Emersons Green Beefeater, at Bristol, with my wife & a friend for lunch 16th Nov.. We ordered a sirloin steak, sea bream,& a chicken salard. The steak was so tough that even the knife supplied woyld not cut it, I wonder if the half of a tomato & one muhroom was a supposed to be a joke. The sea bream portions were smaller than fish fingers and over ccoked, not very pleasant to eat. The chicken in the salad was not fresh, out of a bag & into the micro wave, then flashed in the... (read more)
Written on: 23/08/2012 by robbien
We often eat out and was disgusted at the lack of service we received at The Manor Farm in Rainham . We waited for at least 20mins to get any service and a further 20mins to get a drink . The restaurant was not busy at all . Several times we asked for a colouring picture for our child to be told yeh one second . To which i had to then go and get myself. We then had to wait another 20/25 mins for food to arrive . We were told it was bottomless chips so asked for more which we waited and... (read more)
Written on: 19/08/2012 by Roman123
We arrived at the Grandstand Beefeater in Newton Abbot and we were greeted by a friendly face. They cleaned the table down in front of us and re-layed it for us. we were introduced to LIZZY, our waitress for the duration of our meal. She was very friendly and explained that the lager was buy one get one half price. She came back to ask if everything was OK with our meal, which many restaurants simply don't do. She made a fuss of our 15 month old daughter and brought out a little bit of ice... (read more)
Written on: 17/08/2012 by omerta
Manager gave a dressing down to waiter (Jonnie) who had only started his shift this was done on the full view of all that were in the dining area. My friend ordered a burger and asked for the lettice and tomato to be left off the burger and it arrived with the two items on the burger and yes MACDONALDS would have had that right. (read more)
Written on: 29/06/2012 by JOFO2001
On ARRIVING A LITTLE AFTER TWELVE THIRTY WE WERE INSTRUCTED BY A SIGN TO WAIT TO BE SEATED. SO WE WAITED AND WAITED AFTER ABOUT 1O MINUTES AND ANOTHER HALF A DOZEN PEOPLE IN THE QUEUE A YOUNG GIRL ARRIVED HARASSED AND OFFERED TO SEAT US, NO APOLOGY WAS MADE FOR OUR WAIT AND WE WERE GIVEN MENUS AND TOLD TO ORDER AT THE BAR...... ON ARRIVING AT THE BAR THERE WAS ONLY ONE GIRL SERVING WITH THREE OTHER STAFF CHATTING AWAY AT THE END OF THE BAR.......THE CUSTOMER BEFORE US TRIED TO ORDER TWO... (read more)
Written on: 27/05/2012
Family of 6 wasted an evening waiting on meals,1 hour after ordering waiter apologized for slow service,20 mins later meals finally arrived,ribs with no barbecue sauce,other meals were lukewarm or overcooked.Two desserts were ordered and took another forty mins to deliver,How long does it take to make a kids mini challenge and cut a bit of cheesecake?Waiter asked if we would like a round of drinks on the house to apologize,would't have cost much as four out of six people were drinking soft... (read more)
Written on: 06/05/2012
The starter of prawn trio was quite good but the mains were just awful. We both ordered steaks, filet and rump, the filet was chewy and the rump was so bad you couldn't even cut it with a steak knife! Chips were mushy. Service was quite good and they didn't charge us for the mains but will never go back. (read more)
Written on: 29/03/2012
The decor was nice though it may benefit with a touch more light to it. Staff was friendly and attentive The food was fairly decent, I had the mixed grill and most of it was decent though the beef could do with some more seasoning and was more well done than medium which was disappointing. Overall a nice restuarant to bring the family to and has a nice ambient atmosphere however I did come in the afternoon. (read more)
Written on: 15/02/2012 by elgar22
No flowers on tables, no candles lit! Waited ages for drinks and for order to be taken! Order was wrong when it eventually arrived! Supposed to be complimentary wine with meal asked twice but arrived when main course was finished! ordered another drink which arrived after finished dessert! No coffee offered! No check back on meals! Whole experience was not special as wed hoped for! Having just come out of hospital after a major operation it was my first night out and a dissaster! Not special... (read more)
Written on: 09/02/2012
Booked table , not ready on arrival, starter fine main meal steak was like a piece of shoe leather!Another member of party had not one but two hairs on plate pointed this out to our waitress who was very kind and said she would tell the manager of which she did, un beknown to him ( Jimmy) I was sat right opposite when she reported this to him all he could do was roll his eyes in the air no apology , no complementary drink nothing customer service what customer service there wasnt any!When... (read more)
Written on: 30/01/2012 by chrisloschi
This branch has been opened a week and we have been in twice. The building is great and very tasteful inside. The problem is the staff, so many just walking about and no one doing anything. Tables need clearing, waiting so long for anyone to come to sit people. Waiting 20 minutes for ours drinks and 40 minutes for the food. Arrived there at 12.30pm for lunch and was told "sold out" of 5 items from the menu. Waited 20 minutes for the bill. PLEASE TRAIN THESE STAFF every one was moaning and... (read more)
Written on: 20/11/2011 by RossE (1 review written)
Three of us went to the Beefeater for a quick meal before we were to head off out, unfortunately the restaurant was full and the only table they could offer us was the tiniest block of wood that not even Keira Knightley and Kate Moss would fit around, so we opted to sit in the bar and were told that the food was the same, but all you had to do was order at the bar. The first wine glass we received still had lipstick on it, and was draped in finger print marks, our starters were soon to... (read more)
Written on: 22/07/2011 by rupnic45 (1 review written)
Just eaten a lovely steak at lunch time today with daughter and friend, was a little disappointed there was no salad like last week, however the new idea of bottomless chips was a novelty,in fact enough chips to put you off having a pudding. we asked for a doggy bag and took them home rather than waste them. next time we are going to bring a tidy bin and see if we can run the kitchen out of bottomless chips [all for free]. Joking aside I did suggest they asked people if they would like more... (read more)
Written on: 08/06/2011
We stayed at the Premier Inn next door so the restaurant was conveneint. However, on the Saturday night, after our meal we went to the bar for a drink. At 9.55 p.m. the staff began banging chairs up on to tables to start clearing up, a full hour or more before closing time! Gave the a second chance the following night, when we were subjected to screaming children, whose parents ignored them. I don't mind kids in a restaurant, but they should at least be kept under control. Have e... (read more)
Written on: 20/05/2011
NEWLY OPENED SO THOUGHT WE'D GIVE IT A GO....ALRIGHT IF YOU HAVE PLENTY OF TIME TO WASTE...WAITED AGES TO BE SEATED WHILST 2 WAITRESS HAPPILY IGNORED US....THEN WAITED AGES FOR OUR WAITRESS TO TAKE OUR ORDER.....AGAIN WAITED AGES FOR FOOD THAT WAS AVERAGE......ASKED FOR THE BILL...AGAIN TOOK AGES AND THEN WAS JUST GIVEN THE BILL ON ITS OWN...NO LITTLE TRAY OR CARD..
AS I HAVE WORKED WITH THE PUBLIC FOR MANY YEARS WHAT THIS PLACE NEEDS IS A BLOODY GOOD MANAGER TO KEEP STAFF ON TOES....THEN... (read more)
Written on: 03/04/2011
Mother's Day special set menu £18:50 a head. Limited choice - No potato skins - run out. Main courses - no chicken wrapped in bacon with herb and cheese. Dessert - ice cream machine broken - but then twenty minutes later ice cream sundae still being served. Finally after paying bill and having to ask for advertised free thornton's chocolates manager came over to apologise that they had run out. He insincerely apologised and offered a free drink next time - poor. It would have been nice to... (read more)
Written on: 27/03/2011
Friendly Staff and was not too slow but far to expensive. We thought that the £6.99 meal deal was anything on the menu if you ate before 6.30 its not explained well. I had a coke partner had two beers we had steak and chips and pudding and baby had kids meal I nearly fell off my chair when the bill was £52 so wish i had gone to the toby carvery down the road and spent much less.
We are due to go visit the area again but will settle for a KFC (read more)
Written on: 20/12/2010
well i had to put one star so i could post the review, but i dont think i can rate the place at all.
Went there with 18 people for our christmas meal on saturday 18th 2010 and what a shambles, the table was not ready should of eaten at 8pm sat down at 9pm starters came ay 9.30pm they were nice, it took another half hour for the mains to arrive and when they did it was horrible the plates were hot which was good but the veg was not cooked you could snap the carrots the roast potatoes were... (read more)
Written on: 13/09/2010
What a disappointing end to a lovely day when we went to the BEEFEATER RESTAURANT at GOURDIE CROFT DUNDEE. We ordered our meal at 18:40 and had to wait for 40 minutes (not acceptable)to be served,plus the Chicken Roast had no roast potatoes as advertised, the presentation was very much 3rd class. Not to be recommended. I Can say for certain I will not be back.
V D X C (read more)
Written on: 04/04/2010
I am a regular diner at Beefeater restaurants and would like to say how great this visit was. The restaurant has just had a refurb and looks great. We always have a steak here because of the chef there we recognise. We used to go to The Longford Inn but have recently noticed that the chef who cooks here used to cook us our excellent steaks at The longford to. We would recommend anyone to try one of his steaks. They are truely magnificent.Will be visiting this restaurant again soon.Thanks (read more)
Written on: 12/03/2010
very good and friendly waiter but my food and 2 other peoples in 2 completley different groups all had to return food. portions are small for the price you pay and food is of very average quality. just not work the money. (read more)
Written on: 01/03/2010
I visited this Beefeater with 14 other friends at lunchtime. The service was quite slow but, bearing in mind they had to plate up 14 meals together, it was acceptable. However, I did feel that the main courses were very small compared to other eateries. I normally cannot manage a dessert after a main meal but I still felt quite hungry. My fellow diners also felt a bit 'cheated' as to the size of the meals. The meals were quite acceptable. (read more)
Written on: 06/01/2010
Enjoyed every time until the last occasion when my favourite meal Rissoto
was served without parmazan cheese and with a breast of chicken which was dry and which I could not and did not eat.My wife had the same meal which was very nice.I complained to the waitress who said she would pass on my complaint to the Chef.Later when paying the bill the same person Pamela made no attempt to satisfy my complaint or suggest I see the duty manager. (read more)
Written on: 28/08/2009
I have always enjoyed eating at the Boathouse Nottingham until recently. The service is appalling lately, today I waited over 1hour to be served and my food was left on the servery for over 10 minutes. I left without eating. (read more)
Written on: 18/07/2009
We (My husband, me and our two good friends) always go to the Haywain Beefeater, Basildon if we want a steak meal, it is first class. We also go occasionally for sunday lunch and again they never disappoint. The service is excellent and the restaurant is very comfortable. I would highly recommend this restaurant and the value for money is outstanding. (read more)
Written on: 23/06/2009 by NjomiMo (1 review written)
The next best place to visit for a good meal and great service after visiting Beefeater is another Beefeater. Beefeater offers a first class service, good value for money and above all very friendly staff. (read more)
Written on: 04/01/2009 by kenthejock (3 reviews written)
saw a new pub/restaurant the oakley hay or something like that which had been opened about 7 weeks and thought we would give it a try, were taken to our table in a polite manner and given out menu's and asked if we would like a drink while we waited, ok so far, i asked what traditional ales they had the girl went to look and came back and told me all the lager and bitter range! i asked her if she knew what i meant and she said 'no' so I went and got my own beer. as it was sunday we all three... (read more)
Written on: 01/01/2009
happy friendly staff at Beefeater Lydiardfields, great atmosphere, first class service, well prepared and presented food. value for money new years meal.
stayed in premier inn, attatched to Beefeater clean, warm, cosy home from home. recommend to friends and family.. (read more)
Written on: 30/12/2008
have been using the Malta Inn Maidstone for years now the food is always fresh and of good quality and the staff are very friendly, nothing is too much trouble for them. (read more)
Written on: 09/12/2008
Beefeater - Ock Mill, Abingdon. A lack of appreciation as to who might be in the market place for a decent Sunday meal at reasonable cost. (read more)
Written on: 09/12/2008
Food and service is great but the conservatory is very cold and drafty. I love the place (as longe as we don't have to sit in the Conservatory). (read more)
Written on: 19/11/2008 by qwertyboard
I have only good points to add about the Mallard Beefeater in Derby, decor superb light modern and most of comfortable. Serviced by a very polite helpful staff member who was keen to do best which shone through her hard efforts to please. The meal was cooked to perfection and the stilton and mushroom with burgers is highly recommended, the overall experience has left us wanting to go back again
This beefeater is highly recommended for service and comfort, food excellent (read more)
Written on: 31/07/2008
The Oyster Reach Beefeater, Bourne Hill. Our evening meal: absolutely superb. Waiting on staff courteous and friendly, and VERY hardworking. Lovely surroundings and nice decor. Appears to be a very popular spot where you can have a casual bar meal or a more dressy restaurant meal. We opted for the restaurant.
After our excellent evening meal we booked for breakfast with high hopes, based on the excellent evening meal we had just eaten (we were staying at the very pleasing Premier Inn... (read more)
Written on: 15/07/2008 by HawHaw
Made the mistake of taking sunday lunch in a beefeater restaurant in sewardstone road epping/chingford. I thought the food was truly awful.
The 'Roast Beef' looked like it came from a packet, coloured grey and not a hint of rareness and as if it had spent the last year of it's existence in a packet rather than part of a living organism, heated up in a microwave. The sort of thing we used to get at school.
'Roast' potatoes appeared to have been cooked in a deep fat fryer. Cauliflower and... (read more)
Written on: 14/07/2008 by giles66
We go regularly to the Beefeater next to the Lady Nairne hotel, Willowbrae road, Edinburgh. We always enjoy it because of the good points mentioned above. (read more)
Written on: 13/07/2008 by CORTINA
We have used this Beefeater restaurant for many years,and seen lots of staff come and go and it has to be said that I feel the standard of service and food quality has deteriorated markedly over the past 2 years, we go back every so often to see if things have improved but it just seems to get worse.We can give our report based an many years of use,and the final straw two weeks ago when I refused to pay for the meal as it came apparently cremated and I felt the service level was bordering on... (read more)
Written on: 06/04/2008
Beafeater Longford is 1st class, have been for the past 3yrs. We cannot fault it in any way manager and staff give you 100p/c for service and friendliness, cleanliness.
The toilets are always lovely and clean with no bad odours when you enter.
So all in all 1st class service from all at the Beefeater longford in Gloucester. (read more)
Written on: 25/06/2007 by Welsh Foodie (40 reviews written)
I've eaten at Beefeaters throughout the UK, and depressingly always found them pretty good. The reason I'm not celebrating them more is because there is no uniqueness to them - other than quality of service - as the menu never seems to change. I work near one off Tredegar Park, Newport, South Wales, and regularly lunch there - particularly as many meals are half price at lunch time!!!
The gammon is perfectly fine; usually with crisp slightly burnt fat. The steaks are fine and recommended,... (read more)
Written on: 04/01/2007 by Helen of Troy (188 reviews written)
This is the second review I have written for the Countess Wear (Beefeater) restaurant based souly on our Christmas day dining experience.
As fairly regular diners at this establishment we decided to try them this Christmas just gone, for their Christmas Day lunch. The waitress advised us to book early, which we did in October 2006, paying a deposit of £15 each adult and £5 each child.
We were given a choice from the Christmas menu to be handed in by 1st December, along with the full payment,... (read more)
Written on: 02/10/2006 by Helen of Troy (188 reviews written)
Beefeater specialises in steaks of all kinds so if you love steak, I recommend that after reading these all restaurant reviews, you find your nearest Beefeater Restaurant and give them a go, if you never have! The prices are very reasonable for such gorgeous grub too!
The Countess Wear in Exeter (right next to the Countess Wear roundabout in Topsham Road) I can recommend very much, the staff are very friendly and efficient, the food is excellent and the restaurant itself is very pleasant.... (read more)
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