KFC Reviews

★★☆☆☆
2.1 / 5
35.1% of users recommend this
  • Quality of service

  • Quality of food

  • Value For Money

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Latest Reviews

★☆☆☆☆

“Where has the English language gone”

Written on: 12/04/2013

11/04/13 went to the Metze way KFC in Gloucester where I failed totally to complete an order because the young Asian lad behind the counter could not understand what I was asking for nor could i understand a word he said. As a regular user of KFC I am fully conversant with the products and how to ask for what I want . I have noticed that it is becoming more and more difficult to make myself understood in recent times, I do not attribute the blame for this on the people working in KFC but... (read more)

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★☆☆☆☆

“KFC Wrekin Retail Park”

Written on: 29/03/2013

We joined a massive que that eventually went almost to the door. One person serving so it took ages. Food was ok but terrible surroundings, tables not cleared stuff all over the floor would certainly not recommend or go back in a hurry (read more)

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★★★☆☆

“KFC its good for somthing”

Written on: 27/03/2013 by dirtyrevew34765

KFC is good after intercoruse and i like to do her n the rectum well eating KFC cause its relaxing and some times i put chicken stips in her bum and she seems to like it (read more)

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★☆☆☆☆

“Food is awful. Used to be a big treat.”

Written on: 11/03/2013

Fool, keep trying it every so often but after tonight , give up. Start with good , cook it terrible . Do not where Kernals tasteless chicken went. (read more)

Moonwalker2013's Comment

Written on: 17/03/2013

Glad to see this review as i have noticed this in my local kfc in croydon area the chicken is so tasteless these days,If its not tasteless is dryed up or both

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★☆☆☆☆

“Dirty premises, apathetic staff”

Written on: 19/12/2012 by brakenoodle (23 reviews written)

My last experience of KFC put me off for life. I went there with my three children and struggled to find a clear, clean table. There were only a few people there but the tables had simply not been cleared. I cleared one and had to wipe the table myself. I use wet wipes from my baby's bag and was shocked at how filthy the table was. It took five wet wipes to make the table useable. The manager showed no interest in the lacking hygiene in her KFC and simply kept repeating that the tables are... (read more)

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★★☆☆☆

“Staff told me 'go to McDonalds'”

Written on: 23/09/2012 by MJ84 (11 reviews written)

I'm a bit of a KFC addict, which is annoying because I hate dealing with these people. I've ordered lots of KFC from a lot of different branches and the story is usually the same: - 90% of my orders have been wrong. Yes, 90%. Really. Wrong sides, wrong size drink, forgot the fries, most commonly is they never remember to put the hashbrown on when I tower my burger. I now check everything before I leave. - The staff at every KFC I've been to are SO SLOW! Fast food, the clue is in the name! -... (read more)

Garetholiver's Response to MJ84's Review

Written on: 27/09/2012

i work for KFC and it is hard to get all orders right you should try working there and see if you forget the drinks orcan make the chicken cook faster

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Beargrills's reply to Garetholiver's Comment

Written on: 19/10/2012

Maybe you should try I dunno... Writing it down or taking notes?

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★☆☆☆☆

“Kentucky fried unimpressed ”

Written on: 15/09/2012 by Liddyc60 (1 review written)

Went to KFC in Penrith, ordered 2 boneless banquets for one, which to be fair looked really tasty and worth the money, the non british worked couldn't understand me on the intercom on the drive thru and I had to repeat my order about 5 times, which wasn't a big deal, all well until we opened our boxes, a big box with hardly anything in! They looked rather filling on the menu so we didn't bother going large, wish we had! Infact, wish we had gone somewhere else and spent £12! The chips were... (read more)

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★☆☆☆☆

“Go to KFC and get KFS”

Written on: 09/09/2012 by Asbestos

EVERYBODY is talking about the poor quality chicken that is served in KFC across Canada. The pieces are small greasy and the bones are black for some odd reason. But the real problem is the KFS (see Urban Dictonary Term). Three hours after eating KFC the gut wrenching cramps set in and you must seek a washroom immediately. This is not the chicken Colonel Sanders served. This is poor quality trash. (read more)

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★☆☆☆☆

“kfc is the worst plac ever !!!!!!!!!”

Written on: 04/09/2012

i hat KFC the food is bad & the chicken is dry chips are cold i haven't been in a long time but there is a good place called bfc id lovely better than a boring KFC once i went to KFC at Manvers Way whit my mum & my mum heard about some one ordering some thing but the chicken was still pink & blood on it and they said that is was seasonal that the put on it and a would never ever go there again and i know some one how used to work there but then she left now works at b&m at stair foot ely... (read more)

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★☆☆☆☆

“pink chicken”

Written on: 20/08/2012

we got a drive thru order and took it to the beach, sat down and noticed we were given no napkins, wipes or salt and had a wrap missing....oh well we thought and tucked in. the chicken tasted funny and i looked at it it was pink! i then pulled it off the bone with my fingers and it was bloody on the bone! i grabbed everyones chicken off of them and drove back to the store. The manager tried telling me it was cooked but its their seasoning?! apparently they have a new way to cook it? so i... (read more)

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★☆☆☆☆

“Should be closed down!”

Written on: 10/08/2012 by rickrf (1 review written)

KFC 822 Reservoir Avenue, Cranston, RI (401) 781-7191 I visited this KFC on August 10, 2012 around noon time. I walked in and there were only 3 people waiting in front of me and I was stuck outside holding the door open until someone in front of me was waited on. Looking around I noticed the place wasn't all that clean. When I ordered my food I repeated my order to the cashier 3 times, I would like a #11 PLAIN after the third time she repeated it back to me and said would you like wedge... (read more)

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★☆☆☆☆

“simply the worst KFC ever - Burton upon Trent”

Written on: 06/08/2012

This is quite simply the worst KFC i have ever been to. Over the past 12 months I monitored the amount of times out of 10 they had got an order wrong/missed items off. The answer? All of them!!! I had had quite enough, spoke to the manager and he was very unhelpful and did not want to hear my concerns. He said he would offer me some sort of good will gesture (just to placate me)if I went to the Burton upon Trent restaurant. When I turned up they presented me with.... ........a tub of... (read more)

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★☆☆☆☆

“DONT EAT AT LADYSMITH BC KFC!!!!!”

Written on: 03/08/2012 by Chevysmom (1 review written)

Horrible, horrible horrible food. Gravy that tastes like chemials, chicken thats soggy, greasy and tastes of vinegar. Staff that is brain dead. Haven't been for over a year because of really bad experience. There is actually a GOOD little chicken restaurant about 15 minutes further down the highway (Lee's in Duncan) so been going there. Gave KFC another chance last night - HUGE mistake. Idiot in in kitchen (who apparently cannot count beyond 10) packed everything up and then (giggle... (read more)

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★☆☆☆☆

“kfc retail park davyhulme manchester uk”

Written on: 30/07/2012

greasy ,dry,burnt,gravy lumpy,unhelpful staff who dont have a clue what there doing,the most disgusting chicken ,gravy i ever tasted ,threw the lot in the bin when i got home ,had to check order which was wrong,will never ever go to kfc again,if you want proper tasty chicken with gravy and all the other trimmings thats a lot cheaper find a allens fried chicken its beautiful,the colonel will be turning in his grave the managers of kfc should be ashamed (read more)

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★★☆☆☆

“Horror stories put me off”

Written on: 18/07/2012 by jennybee2 (5 reviews written)

The adverts for KFC are a joke! Do they seriously think we believe that their staff are artisan chiefs who take pride in every wing they coat with the secret bread crumbs? Seriously? The food itself isn't terrible - when you're in the right mood, but they should go back to the funny adverts like the one's where people with full mouths are singing to each other (Quality!) (read more)

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★★★★★

“Cowgate KFC Have Got The Best Gravy in the North East!!!”

Written on: 18/07/2012

In the old days you could go to K.F.C and the quality would always be top notch, about 10 or more years ago when they used to make biscuits. In recent years the quality has diminished. Gravy is usually poor and alot of branches don't even bother making it properly with chicken crackling anymore which for me completely ruins my meal, one step gravy is basically flour and water with brown colouring lol why any branch serves a difficiant product like this is beyond me. However today I made a... (read more)

Mj84's Comment

Written on: 23/09/2012

Why don't they all make it like this?? KFC is all about the chickeny gravy for me! :-)

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★☆☆☆☆

“Massive slide downhill”

Written on: 08/07/2012

I was so disappointed with KFC I decided to write to them...well that was a waste of time, just a letter saying thanks but no intention of changing. I complained because in the last 12 months their portions have reduced in size by approx 30%!! I could fit all 3 pieces of chicken easily in one hand!!!. Its also very greasy now and tasteless mush, I am now never visiting a KFC again , they just do not care. I even went into my local KFC about 10 months ago (at 7pm) to order a bucket of... (read more)

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★☆☆☆☆

“Worst to max”

Written on: 30/06/2012

Used to like kfc very much before relocated to uk. Tried it again today after two yr plus. Worst experience ever. Taste awful. Feel so angry after eating. Extra crunchy flamming chicken..... Worst food ever. Nt js d taste bt d thigh itself was nt even well cooked. (read more)

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★☆☆☆☆

“KFC Lowestoft, UK. Not recommended. ”

Written on: 26/06/2012 by putzifra (2 reviews written)

Serious staff problems at this KFC. The drive - in service was so slow I began to reverse out. When the food came it was so greasy it was hardly inedible and the coffee was half full. Stay Away! (read more)

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★★★★☆

“love its taste! it has never changed”

Written on: 24/06/2012 by yonX (4 reviews written)

KFC's taste has never changed in the last years since it has opened. Although its service has dropped by but its ok. (read more)

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★☆☆☆☆

“KFC Newcastle Co Down”

Written on: 23/05/2012

Bad food - overcooked, hard and burnt No trays available despite the fact only two other couples were in the restaurant. All waste bins overflowing. Toilets locked. Cannot wash hands before eating. Hole in the wall with cold wind blowing through it. TERRIBLE décor. Old paint, scuffed walls, dirty tables. Good point - staff were OK. Not great but polite. (read more)

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★☆☆☆☆

“Unacceptable quality.”

Written on: 30/03/2012 by Linda63

I'm a KFC London restaurants client for four years. I moved to Cardiff and tried to go to KFC 127 Queen Street Cardiff with a few friends but I had to give up.The staff was very nice but the restaurant always dirty. Three times in a row the food was very bad,the chicken used to have bad taste and some bad smell and a dark brown color( caused by an old burned oil. The fries seemed cold rubber. This is unacceptable, specially because we were paying between 13 and 18 pounds for quality... (read more)

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★★★★☆

“Decent”

Written on: 29/03/2012 by garyth (12 reviews written)

Busy people, some food :). Sometimes i eat there when i'm in a hurry but not often. Overall good. (read more)

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★★★★★

“KFC is wonderful”

Written on: 29/03/2012

I am 18 and I work full time at the KFC in Macon MO. (I am the youngest of the workers) I've heard many complaints from people online an from people that go to different KFC's. Apparently issues with service and quality are common, But I guarantee if you come to Macon Mo's KFC you will be greeted with a smile and leave happy. We even try to save you money!!!! (read more)

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★☆☆☆☆

“HORRIBLE SERVES!!!!!!!”

Written on: 10/12/2011

My Fiance, our two boys (ages 4 years old & 15 months) and I went there and how horrible. The UNgentalmen who took our order was extrememly rude the whole time. To Started it he said What do you want? Than said Well how many? I told him 4. Two adults two children 4 & he looks at my son and says and him? I said 15 months. He says well how old is that? Then when we were cashing out he says there is no F**KING paper. When he was wiping off tables there was a mess on a table and he asked if we... (read more)

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★☆☆☆☆

“Stinks”

Written on: 05/12/2011 by wargravelad (2 reviews written)

We went in as the place had just opened and thought it would be a nice change. The place stunk there was a queue at the counter but no one seemed to be serving after a few minutes the smell became so bad we left and crossed the road to Subway. Got a fantastic meal and service. (read more)

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★☆☆☆☆

“KFC Bad service - guaranteed!”

Written on: 08/10/2011

Bad service, 3 cars in queue, 20 mins though. Order wrong and items missing. Called to complain advised by manager that I should have checked - advised it was bundled i nto one bag and could not check with kids in car - advised I should have though - no apology! Shocking service - avoid. (read more)

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★★★★☆

“its alright where i go the staff where i go is...”

Written on: 18/05/2011

its alright where i go the staff where i go is friendly and everyone is doing thier job perfectly nobody is just sitting around doing nothing, not as greasy as you might think i have the bonus box every time i go thier with family and friends, and they dont fail to dissapoint the value for money is a bit low but it fills you up good. (read more)

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★☆☆☆☆

“Poor service - takes forever to get served and you can...”

Written on: 08/02/2011

Poor service - takes forever to get served and you can guarantee that when you get home something will be missing!!!! (read more)

Guest's Comment

Written on: 14/06/2011

i personally think kfc is amazing and the service is great! i love the crispy chicken oh and you cant forget the popcorn chicken! YUM!

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★☆☆☆☆

“I have heard so many ravings about KFC in Castle...”

Written on: 12/12/2010

I have heard so many ravings about KFC in Castle Broomwich I decided to try it Saturday 11th Dec 2010 and what a big mistake. The staff didn't seem to give damn whether a customer turned up or not and when I got my food home it was cold and greasy. I only live a few hundred metres from the place and couldn't even be bothered to go back and complain....too scared in case the replacement I got was tampered with. I'm sorry to be so harsh but that is what happened, maybe it was a one off, I'll... (read more)

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★★★★★

“I dine here weekly after swimming with my children...”

Written on: 22/11/2010

I dine here weekly after swimming with my children just down the road. When I came in, there were only a few people in front and these got served quickly, but I didnt know what we wanted yet so it didn't really matter that much. I got to the counter and the server gave me a really big smile, and since she realised I didn't know what I wanted, she passed me a voucher for a 10pc bargain bucket (10pc chicken & 4 regular fries) for 8.99 (cheaper than an 8pc) and told me that if I wanted that I... (read more)

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★★☆☆☆

“i lke the food but every time i go in there is no...”

Written on: 02/10/2010

i lke the food but every time i go in there is no gravy and it wouldnt be hard yo make some!!!!!!!!!!!! i wasnt impressed at all, the staff are lazy and unfiendly (read more)

Guest's Comment

Written on: 14/06/2011

the staff is amazing and i love the service ive never seen anything wrong with them

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Guest's Comment

Written on: 12/03/2012

I myself work at a KFC restuarant, I'm sorry to hear about that. The gravy literally takes no more than 2 min. to make

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Guest's Comment

Written on: 10/04/2012

erm no you clearly dont work in kfc.. gravy, even 1 step takes 6 mins, 3 step takes 12

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★★★★★

“I'm going to KFC every weekend. The food is very...”

Written on: 05/05/2010

I'm going to KFC every weekend. The food is very tasty! Chicken if very crispy and delicious. The service is very good and fast.Value for money is fine, but i think it's a bit expensive. Atmosphere is beautiful and a bit noisy. What i liked about KFC is the food, the service and atmosphere (almost everything:D ) .I think KFC if an awesome place to eat with you friend, family or if yu want to eat some delicious chicken. I would definately recommend it for a friend or someone else. Try to eat... (read more)

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★★★★★

“KFC has and will always be one of the top three fast...”

Written on: 22/04/2010 by NEWREVIEWQUEEN (30 reviews written)

KFC has and will always be one of the top three fast food places. The food is additively tasty, filling and suitable for all the family. I only wish they offered a delivery service. (read more)

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★★★★☆

“Service- Well the service is average of wht you would...”

Written on: 07/04/2010

Service- Well the service is average of wht you would expect from a fast food resurant. So my rating is a total of 4 star so its very good i would recomend eating here to anyone who likes chicken or burgers or something which they sell.

Food quility: Overall the food is very nice (original recipe chcicken)The skin is the best part the chciken is not as good and tends to be a little to greasy and its very very hot when you gwt it so be careful!

i'd really like to know how they make it like... (read more)

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★☆☆☆☆

“this is about shankill road kfc ”

Written on: 17/02/2010

this is about shankill road kfc

been to many kfc's here in the uk spain and ireland

and this really needs to be said... this is the only kfc that you go to and they either dont have it or dont want to cook it.. and when they do decide to give you what you ask for they get the order wrong even if your the only person in the place...

so what is going on you may ask...

is it the managers no its not they all seem great...

is it the staff yes it is they dont want to cook anything after... (read more)

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★☆☆☆☆

“What has happened to KFC? ”

Written on: 06/02/2010 by Tazz360 (4 reviews written)

What has happened to KFC?

I remember years ago when you went to Kentucky for a treat and the food was great, maybe now I'm older my tastebuds have adapted to what grease really tastes like.

I was served by a girl that seemed like she had better places to be than there taking my order, I did state clearly that I wanted the 3-piece meal and I was given the 2-piece, perhaps a blessing in disguise as I would have left the 3rd piece anyway.

The chicken was very greasy and the fries were so... (read more)

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★☆☆☆☆

“I usually take my kids to have a fast food in KFC...”

Written on: 10/01/2010 by pisca777 (1 review written)

I usually take my kids to have a fast food in KFC King's Lynn one or twice a month.In the last 6 months,even the service was not brilliant,overall was nothing comparing other fast food resto like Mc Donald or Burger King,but at least my kids ate the chicken.We always order same menu,Bargain Bucket(No breast meat),corn n pepsi,because none of us eat breast meat.And It was ok.Suddenly since today,09/01/2010 on a lunch time,I've never been that insulted and hurt in my life facing unfriendly and... (read more)

Ryles23's Response to pisca777's Review

Written on: 30/01/2011

I'm sorry for your experience, truly, but if you think the colour of your skin is at fault you're sadly mistaken - sounds quite ridiculous actually... Sorry to inform you, but that is just the typical "can't be bothered" attitude of the KFC customer service!!

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★☆☆☆☆

“Was very dissaponted with the KFC I went to and will...”

Written on: 20/12/2009

Was very dissaponted with the KFC I went to and will necer go there again. The customer service is a disgrace the resturant handint been cleaned all day and the bins were over filled and food everywere. There were even littel flys flying everywhere, it should be closes down. All the staff are rude and dicusting. PLEASE DONT GO THERE FOR YOUR OWN HEALTH!! (read more)

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★☆☆☆☆

“I used to buy KFC every weekend for my son an nephew...”

Written on: 01/12/2009

I used to buy KFC every weekend for my son an nephew until I was served rotten mash an gravy an chicken less famous bowl as a take out,when I called to complain the rude manager accused me of lying, claiming it was impossible,I went back several days later then he lies an says he was'nt on duty...disgusting.What ignorance..... (read more)

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★★★★★

“Kfc is a wonderful family-orietentated resturant with...”

Written on: 25/09/2009

Kfc is a wonderful family-orietentated resturant with quality food and excellent service. For the large family buffet you get several pieces of chicken, fries, a 2 litre bottle of Pepsi and side orders of corn on a cob, beans or coleslaw. And at a reasonable price at about £10-£13.
What I personally liked about KFC was the quality of the chicken they served. It was warm, crispy and delightful to eat. There could be a downside on the greasiness of the tables because the staff was wiping them... (read more)

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★★★★★

“i visited kfc livingston west lothian for the first...”

Written on: 06/06/2009 by scottieboy

i visited kfc livingston west lothian for the first time saturday 6/6/09, although very busy, the store looked fantastic and the staff were very quick and efficient, my meal was hot and taseted great, will certainly return (read more)

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★☆☆☆☆

“KFC is pretty much hit and miss, however most of their...”

Written on: 29/05/2009 by PieDizzle (41 reviews written)

KFC is pretty much hit and miss, however most of their branches are utter rubbish. The chicken is slimey and grey. The coatings are terrible and the places generally run by dirty, scruffy looking people. Go to the smaller branch on Streatham High Road at your own peril, there is a cleaner there that deems it fit to sweep around your ankles whilst you eat which is rather rude. This place isn't chep either as buying seperate meals for more than one person, it all adds up and can work out... (read more)

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★★★★★

“I went to KFC on the 18th March 2009. My mum and dad...”

Written on: 21/04/2009

I went to KFC on the 18th March 2009. My mum and dad had some chicken wings and me and my brother both had a large popcorn with beans. We had a sprite and a coke to drink. The wait at the one at Stafford next to Pizza Hut was good there was no wait straight in and went to order. The staff were all dressed properly and smart and their uniforms were not dirty. Imust say the food was piping hot instead of usually being luke-warm. The restaurant was so clean i was amazed as it is usually dirty.... (read more)

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★☆☆☆☆

“KFC was full it looked busy, we waited in the queue...”

Written on: 07/04/2009

KFC was full it looked busy, we waited in the queue and when it came our turn to order we had to wait for it to be prepared also there was only coleslaw as the side order. We waited about 20min and noted the people who were in KFC were also waiting for orders. The chips were cold the chicken was only warm and the coating was soggy we had one box of popcorn chicken and a 2nd much smaller box ,about 1/4 of the size of the first box. We were at Retail Park Stockton on Tees. Not an enjoyable... (read more)

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★★★★☆

“I love KFC So do my children and grand children. But...”

Written on: 16/02/2009 by brudie (2 reviews written)

I love KFC So do my children and grand children. But count the chicken in the buckets before you leave the counter.

Five times I have been short numbered on the family buckets. But they never argue when you complain, they just give you extra to make up the short fall. (read more)

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★★★★★

“l love the skin coated in that spice bread crumb ,...”

Written on: 16/02/2009 by Jim v (1 review written)

l love the skin coated in that spice bread crumb , also very tasty chicken. The other fast food chains are wanting to copy KFC because they know it is a world beater , they can`t get the same taste as KFC. (read more)

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★★★★☆

“I love KFC! It's my favourite fast food restaurant....”

Written on: 05/12/2008 by meltmf (5 reviews written)

I love KFC! It's my favourite fast food restaurant. The chicken is of a high standard and the fries are delicious! I also love all the different flavoured dipping sauces. The desserts are beautiful but the bad thing about the desserts are that they are of small quantity. I have had no previous problems with KFC and I love going there! The only bad thing is it is very high in fat and salt.
Apart from that I would highly recommend that this is the best tasting fast food restaurant! (read more)

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★★★☆☆

“I went to the KFC branch in Coatbridge on Saturday...”

Written on: 22/11/2008 by lacostetriturus

I went to the KFC branch in Coatbridge on Saturday 22nd of November 19:45hrs. I went through the drive through and when ordering my meal I found the manner of the person who was taking my order to seem abrupt and awkward. I asked what side orders come with the Big Night In meal. I was told corn, beans and coleslaw. I asked for corn and coleslaw with my order. I was asked what kind of chicken I wanted sweet chilli, Mexican and some other kind, I asked for Mexican my favourite. I was asked... (read more)

Nikki2677's Response to 419735_lacostetriturus's Review

Written on: 28/01/2009

I found this review helpful because this kfc is near where i stay and sooner or later i may have eaten there. Thanks for the heads up!

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Ryles23's Response to 419735_lacostetriturus's Review

Written on: 30/01/2011

This was a helpful review and sounds like the standard of KFCs all around the UK. But I have to mention in passing that it was poorly written - without any punctuation I found it very difficult to read! But thank you, it was very helpful in other respects.

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★★★★★

“Earlier this year I spent a month in Pakistan and was...”

Written on: 02/10/2008 by Hellbound (1 review written)

Earlier this year I spent a month in Pakistan and was delighted to see many western Franchises such as McDonalds, Pizza Hut, Subway as well as non franchise restaurant chains such as Nandos. I happened to come across a few KFCs too and visited one in Faisalabad. Up until that point the chicken I'd tasted was tough and stringy. They weren't hens which cost more and are used for egg production and hardly ever for meat. KFC however had the same soft chicken and same flavour too which was a... (read more)

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