Pizza Hut Reviews

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★★☆☆☆
1.8 / 5
326
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  • Quality of service

  • Quality of food

  • Value For Money

Summary

Share your experiences of what you think of Pizza Hut and other chain restaurants. Compare food and service rating and let others know about what you like and dislike.
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Latest Reviews

★☆☆☆☆

“Employees are treated unfairly”

Written on: 31/10/2016 by peDowling81 (1 review written)

The managers are not very intelligent at the Phoenix location at 27th and Beardsley. They let employees who get in A WRECK ON COMPANY TIME keep driving. These employees should either be suspended or terminated. Or put them inside to make pizzas. This is a bad reflection on Pizza Hut or should I say on Hot Pizza who is the franchisee… Read Full Review

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★☆☆☆☆

“more price charge”

Written on: 22/09/2016 by prashanthigandluri (1 review written)

I dint like the pizza taste and quality which they provided.Those are not up to the customers estimation And now a days they ARE CHARGING FOR PROVIDING SAUSE.This is disgusting they are charging hundreds and thousands but they are not providing kechups.How cheap it looks?… Read Full Review

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★☆☆☆☆

“Terrible Customer Service ”

Written on: 20/09/2016 by Marinar274 (1 review written)

Clayton,NC on Highway 70 are the worst cooks,they have a bad attitude,they don't appreciate having a job,and they sure don't care how your pizza is delivered to the table or to your home. What dispirit company hires people like this? I order 4 pizzas, and these people brings one pizza at a time to the table 15 minus after you are done with the first pizza, and the other three pizzas that they bring to the table was uncooked. This pizza Hut in Clayton, NC on highway 70 is not for human's. If you… Read Full Review

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★☆☆☆☆

“Worst in years”

Written on: 05/09/2016 by HaileyDickinson (1 review written)

Order from Cool Spring TN to be picked up, because if you ask them to deliver they take 45 minutes when we live 2 miles away. They told me once that we were last because we are on the way back to the store. Anyway, tonight we order a Super Supreme Thin Crust and said we would pick it up. They said 15 minutes, but we got there in 12 and our pizza was very cold. NOT SUPREME, much less Super Supreme. Crust was tough and did not rise, NO sauce. Someone at Pizza Hu t needs to check out this… Read Full Review

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★☆☆☆☆

“Amount of food for the price you pay isn't worth it. ...”

Written on: 27/07/2016 by AveryPiper (1 review written)

Just ordered pizza from Fergus Pizza Hut online to be delivered to get a call 5 minutes later to be told they don't deliver because business is slow...strike 1. Ordered garlic bread for $3 and all you get is 2 very small pieces of bread... Strike 2. when you order the meal deal with Hershey's dippers and they give you the icing that looks like it's already been used or they are to cheap to give you a full tbsp or 2... strike 3. When you pick up the order and they tell you we will give you a… Read Full Review

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★☆☆☆☆

“Where's the cheese.”

Written on: 05/06/2016 by lcJenkins240 (1 review written)

Seriously put some cheese on the pizza. And don't change extra for it. I ordered two med. Pizzas. probably got a dime size shread of cheese per slice. I know cheese is expensive, but cheese is what makes the difference between a good pizza or a pizza with just to much sauce. Pizza Hut make some changes. … Read Full Review

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★☆☆☆☆

“Worst Pizza, worst service”

Written on: 29/04/2016 by bassin22 (1 review written)

Ordered two $5 Pizza deals. for delivery. Pizza was cold, the sausage tasted old. Ordered garlic knots with Marinara sauce plus an extra one. Did not get either sauce. Called the store, now mind you I was snippy, almost rude, however, I asked if they would deliver the marinara sauce. The person hung up on me! Never, never, never again will I give them my business, and I would recommend others to go elsewhere!… Read Full Review

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★★☆☆☆

“Order online always wrong”

Written on: 26/04/2016 by Janet1942 (1 review written)

We were a Pizza Hut fan but not anymore, online order never right, ask for extra sauce don't get it, crust order not on it and on and on. We drive 20 min. just to get pizza instead of a short drive for local. Not anymore… Read Full Review

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★★☆☆☆

“turkey and beef topp[ng”

Written on: 26/04/2016 by tcOwen327 (1 review written)

ordered a gluten free pizza with turkey and beef topping ,when it came I thought it was pepperoni,but was told by a manager that the turkey n beef are minced then made to look like a sausage then sliced,,,it was not very nice at all ,,I would not recommend it to my worst enemy ..I went to bently bridge pizza hut at wednesfield Wolverhampton… Read Full Review

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★☆☆☆☆

“the worst pizza”

Written on: 07/04/2016 by wtKirk143 (1 review written)

I don't like corporate restaurants, and Pizza Hut is a good example of why. When the pizza arrived I could tell that the effort of making A great pizza was not there, instead it was A pizza that was perfectly measured to controll the expense of making it. The pizza lacked cheese and sauce and the mushrooms just outright sucked. After this experience I would't eat A pizza at pizza hut even if they paid me… Read Full Review

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★★★☆☆

“Good pizza BUT bad service”

Written on: 29/03/2016 by venusdarnell44 (2 reviews written)

The Pizzas are good and yummy at Pizza Hut But the service offered is not good..I ordered a Baked pan pizza it took 1.15 hr to receive my order… Read Full Review

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★★☆☆☆

“One hour wait”

Written on: 22/03/2016 by mpWhitaker209 (1 review written)

I had lunch today. Took one hour to get two personal pan pizzas. Pizza was good. There were twenty one tables in this restaurant and only five were occupied. At the forty minute mark I was offered free bread sticks which I declined. I don't know why I stayed so long. I don't plan on returning… Read Full Review

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★☆☆☆☆

“Pizza Hut 8224 Park Lane, Dallas, TX 75231 JUST...”

Written on: 01/02/2016 by JoshuaInDallas (1 review written)

I ordered 2 large, stuffed crust pizzas with one topping from this location. When the pizza arrived 2 hours after I placed my order, it was cold and the sauce was dried out as if it had been sitting under a heat lamp for a long time. When I did not taste any cheese, I took a piece apart to look for the cheese to find it under the dried out sauce. The melted cheese was so thin, I could not even pick some off of the pizza. Could you spare the cheese Pizza Hut? The pizzas were just horrible and… Read Full Review

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★★☆☆☆

“Could do better!”

Written on: 22/01/2016 by suedarthur (1 review written)

I order a pizza, salad and desserts online, when the order came only the pizza was present. The driver kindly offered to return with the salad and then I noticed the desserts was also missing. I rang up pizza hut and they said the would deliver my dessert in half a hour - never turned up. I contacted Pizza Hut for their customer service number becaused I had paid for an item that I did not recieve even though it was £3.49. When I asked the customer service advisor for a refund she suggested… Read Full Review

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★★☆☆☆

“Not good”

Written on: 30/12/2015 by 143English (1 review written)

Chefs/ cooks seem to have no concept of time. After ordering takeaway pizza and being told it would be 15 mins we didn't get our order until 30 mins later… Read Full Review

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★☆☆☆☆

“bad ,worst ,employee eat left over bofore sending home.”

Written on: 20/12/2015 by Alvarez348 (1 review written)

bad service.no drink refill,no check on,in a hury don't do lunch.ask for to go three full pieces, got home two fill, crust left on last one.bite marks,say ok ,but never bite into crust,not even my crust .which means you gave me someone esles crust. just wrong,when only three pieces on the plate.as getting food poisining wonce before,this will be the last time ,I EAT PIZZA HUT!… Read Full Review

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★☆☆☆☆

“Nasty”

Written on: 06/12/2015 by Hensley335 (1 review written)

I ordered delivery on my son's birthday and paid the guy $25. Then, when I checked the pizza, it was pure raw and undercooked. It completely ruined my son's birthday and they took the money. No one order this junk. It is a rip off… Read Full Review

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★★☆☆☆

“Poor Customer Service”

Written on: 22/11/2015 by Cooneyhx405 (1 review written)

I order a medium pizza along with tradional wings from the Newport News,VA location on warwick Blvd. The estimated delivery time was 30 min from when the ordered was placed. However, i placed order at 12noon and called the store at 1330 to see where my pizza was a young girl answered the phone. She ask me to hold on while she checked on it. The young girl kept me on hold for 6 minutes and 5 seconds. I called the store back obviously they have caller id and would not pick up the phone they… Read Full Review

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★☆☆☆☆

“Phone Order Dropped”

Written on: 25/10/2015 by AmiraHurst270 (1 review written)

Burlington, Ks store lost phone order. I called in order at about 1200 on Sunday for KC game. Person verified phone number and name by computer. Went to get order and person could not find order or any record of call. Did not try to make right. I did not care at this point, would not have food for the game. Staff just did not take pride in work. Guess those days are gone. Lazy place, will not go back and will discourage other to do same… Read Full Review

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★★☆☆☆

“sub par”

Written on: 06/10/2015 by viSears287 (1 review written)

The pizza was dry, like it had been under the heat lamp for a while. It took nearly an hour for it to be delivered. And we only live 5 minutes from our pizza hut. The brownies where extremely under cooked and still a little raw. Only reason we use pizza hut is because of lack of restaurants in this tiny town. If we had more options, we would not use pizza hut… Read Full Review

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