Pizza Hut Reviews

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★★☆☆☆
1.8 / 5
314
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  • Quality of service

  • Quality of food

  • Value For Money

Summary

Share your experiences of what you think of Pizza Hut and other chain restaurants. Compare food and service rating and let others know about what you like and dislike.
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Latest Reviews

★☆☆☆☆

“Pizza Hut 8224 Park Lane, Dallas, TX 75231 JUST...”

Written on: 01/02/2016 by JoshuaInDallas (1 review written)

I ordered 2 large, stuffed crust pizzas with one topping from this location. When the pizza arrived 2 hours after I placed my order, it was cold and the sauce was dried out as if it had been sitting under a heat lamp for a long time. When I did not taste any cheese, I took a piece apart to look for the cheese to find it under the dried out sauce. The melted cheese was so thin, I could not even pick some off of the pizza. Could you spare the cheese Pizza Hut? The pizzas were just horrible and… Read Full Review

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★★☆☆☆

“Could do better!”

Written on: 22/01/2016 by suedarthur (1 review written)

I order a pizza, salad and desserts online, when the order came only the pizza was present. The driver kindly offered to return with the salad and then I noticed the desserts was also missing. I rang up pizza hut and they said the would deliver my dessert in half a hour - never turned up. I contacted Pizza Hut for their customer service number becaused I had paid for an item that I did not recieve even though it was £3.49. When I asked the customer service advisor for a refund she suggested… Read Full Review

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★★☆☆☆

“Not good”

Written on: 30/12/2015 by 143English (1 review written)

Chefs/ cooks seem to have no concept of time. After ordering takeaway pizza and being told it would be 15 mins we didn't get our order until 30 mins later… Read Full Review

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★☆☆☆☆

“bad ,worst ,employee eat left over bofore sending home.”

Written on: 20/12/2015 by Alvarez348 (1 review written)

bad service.no drink refill,no check on,in a hury don't do lunch.ask for to go three full pieces, got home two fill, crust left on last one.bite marks,say ok ,but never bite into crust,not even my crust .which means you gave me someone esles crust. just wrong,when only three pieces on the plate.as getting food poisining wonce before,this will be the last time ,I EAT PIZZA HUT!… Read Full Review

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★☆☆☆☆

“Nasty”

Written on: 06/12/2015 by Hensley335 (1 review written)

I ordered delivery on my son's birthday and paid the guy $25. Then, when I checked the pizza, it was pure raw and undercooked. It completely ruined my son's birthday and they took the money. No one order this junk. It is a rip off… Read Full Review

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★★☆☆☆

“Poor Customer Service”

Written on: 22/11/2015 by Cooneyhx405 (1 review written)

I order a medium pizza along with tradional wings from the Newport News,VA location on warwick Blvd. The estimated delivery time was 30 min from when the ordered was placed. However, i placed order at 12noon and called the store at 1330 to see where my pizza was a young girl answered the phone. She ask me to hold on while she checked on it. The young girl kept me on hold for 6 minutes and 5 seconds. I called the store back obviously they have caller id and would not pick up the phone they… Read Full Review

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★☆☆☆☆

“Phone Order Dropped”

Written on: 25/10/2015 by AmiraHurst270 (1 review written)

Burlington, Ks store lost phone order. I called in order at about 1200 on Sunday for KC game. Person verified phone number and name by computer. Went to get order and person could not find order or any record of call. Did not try to make right. I did not care at this point, would not have food for the game. Staff just did not take pride in work. Guess those days are gone. Lazy place, will not go back and will discourage other to do same… Read Full Review

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★★☆☆☆

“sub par”

Written on: 06/10/2015 by viSears287 (1 review written)

The pizza was dry, like it had been under the heat lamp for a while. It took nearly an hour for it to be delivered. And we only live 5 minutes from our pizza hut. The brownies where extremely under cooked and still a little raw. Only reason we use pizza hut is because of lack of restaurants in this tiny town. If we had more options, we would not use pizza hut… Read Full Review

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★★★★★

“Top Customer Service”

Written on: 27/07/2015 by M.Vaughan (1 review written)

Very difficult nowadays to receive impeccable customer service, Saturday Evening 25th July, The Oracle Shopping Centre, Pizza Hut Reading Branch, really impressed with the Team Leader, extremely and rare to be dealt with such a nice person and made our evening very pleasant. The only critisism was the empty salad bar, other staff members seemed to be quite slow at refilling and did this one by one, but as soon as he got wind it was all refilled immediately. Brilliant to see such great team-ship… Read Full Review

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★★★★☆

“really good customer service”

Written on: 10/06/2015 by Aniyahi417 (1 review written)

so I ordered a pizza and a few other things from pizza hut and when the delivery man got here he gave me a different order than what I had ordered online. I didn't say anything but then I called and told them that they had bought something other than what I had ordered. the lady said sorry and that she would get me another pizza made and get it to me as soon as possible. I didn't care that I got the wrong order I just felt like it would be interesting to see what they would say about it and to… Read Full Review

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★★★★☆

“Got free pizza!”

Written on: 08/06/2015 by 207Houghton (1 review written)

I ordered a pizza but the driver took the wrong pizza with him, so went back to the store called me to let me know what had just happened and told me that Pizza Hut would not charge me a dime for my pizza and wings in a way to appreciate my understanding as my pizza was going to be late, thank you Pizza Hut!!! Cibele K… Read Full Review

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★☆☆☆☆

“Place was nasty”

Written on: 08/06/2015 by Giuliana381 (1 review written)

We just went into Pizza Hut in greensburg ky. We love your food it's awesome. But the appearance of this store was awful. Salad bar had something running all over it and the vegetables were all mixed and the pizza bar had a stack of different pizza slices on one pan at least 12 slices high. I'm Sorry we will continue to eat at our hometown hut. But greensburg needs a serious cleaning. It is the only restaurant I have ever walked out of in my life. I feel horrible writing this but one store… Read Full Review

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★☆☆☆☆

“Horrible service never returning ”

Written on: 31/05/2015 by Markuse381 (1 review written)

Harrodsburg ky 40330 Pizza Hut has the worse service. A very femininely man that is rude and disrespected my wife. A 16 year old boy who has no attention span and forgets every detail Never return and will complain to the district… Read Full Review

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★★☆☆☆

“What a terrible service?”

Written on: 28/05/2015 by Jenniferi152 (1 review written)

Myself and 8 friends went to Pizza Hut for a meal out. We sat down and waited around for about 15 minutes before the waitress came to take our order. We started to help ourselves to unlimited drinks and food, as we had been told to do. Whilst still eating our main course we were asked if we wanted to order dessert, we asked the waitress if she could come back in about 10 minutes when we had all finished. She then came back and cleared half the plates away and left the others and never came back… Read Full Review

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★★☆☆☆

“Not good ”

Written on: 22/05/2015 by Hodgesfy472 (1 review written)

I ordered the pasta with the bread sticks and I found a hair in the pasta. Never ordering it again… Read Full Review

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★★☆☆☆

“Their attitude was horrific”

Written on: 04/05/2015 by Stoptheattitudeladies1234 (1 review written)

I walked in an they immediately gave me and my three friends dirty looks. We were not given any menus and were seated at a table with three chairs, for the four of us. The one waiter brought her daughter who was very loud. Then we walked to a booth. Another woman asked what drinks we wanted, and we replied with the fact that we don't have any menus. She came back with them, then immediately asked for our order. My one friend accidentally dropped her menu and was reprimanded for it. My other… Read Full Review

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★☆☆☆☆

“pizza hut at its worst”

Written on: 09/02/2015

The food that we ordered from the pizza hut was cold, hard and greasy. The garlic bread was disgusting as it was stiff and cold, the nachos were soggy and tasted stale. Was very disappointed at how long it took for our Oder to arrive considering it is only a ten minute drive from here and they had forgotten one of the desserts which we have been waiting an hour for them still to deliver. Will not be recommending pizza hut to anyone after this experience… Read Full Review

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★☆☆☆☆

“New crust review ”

Written on: 24/01/2015 by MuhammadMonaghan219 (1 review written)

I was excited to try the new crust from pizza hut in hopes it would be something close to their new yorker... the new pretzel Crust was ok but the rest of the pizza was a complete disappointment... im not the type to write reviews but im warning others that i dont think this pizza is safe to eat... it tastes like or plastic scour pad..not that ive ever eaten one.. they recommended the dish crust because it turns out better... bad choice... im finished ordering pizza hut.. its been years and now… Read Full Review

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★★★★★

“The breadsticks and hershey sticks!”

Written on: 31/12/2014 by lowrywinston2 (3 reviews written)

I love Pizza Hut for their breadstixs and hershey sticks. I always go their just for that, they are amazing!… Read Full Review

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★★☆☆☆

“employee clothes, food.”

Written on: 02/12/2014 by NaimaTerry (1 review written)

Never been to Pizza hut Arab, Al. but thought I would try. 3 Male employees were there all 3 were wearing clothes that looked like they had not been washed or was slept in. There was grease on floor that the 3 employee was playing slid on. 2 did not have hair covers on, one had a big hat on, not fit for restaurant. The food was just plain unfit to eat. All was dry, like it had been out for hours. to scare to eat salad bar. I have used their deliver service for long time but as of now I… Read Full Review

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