Pizza Hut Reviews

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★★☆☆☆
1.8 / 5
21% of users recommend this
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  • Quality of service

  • Quality of food

  • Value For Money

Summary

Share your experiences of what you think of Pizza Hut and other chain restaurants. Compare food and service rating and let others know about what you like and dislike.
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Latest Reviews

★★★☆☆

“UYUJ”

Written on: 02/07/2014 by 96Holden (1 review written)

I love itml almslmlld dd e rhwrjky ktdktklkl kl86lkll… Read Full Review

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★☆☆☆☆

“so bad you get to pay twice for them to get it right”

Written on: 25/06/2014 by raymondneal0008 (1 review written)

this pizza hut located in vermilion Ohio has the worst customer service possible. it honestly would be better if they tar and feathered you instead of giving you food. my wife and i ordered a late dinner last night of pizza and cheesy bread cost us about 20 bucks however seeing as it was late we tipped the driver a extra 5 so we spent 25 on our meal. if it was good, warm not burnt and what we ordered that would be fine with me however, our pizza arrived after about 35 min (the email… Read Full Review

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★☆☆☆☆

“ Worst and most rude reponse of delivery boy of pizza hut”

Written on: 06/06/2014 by BRAINCAKE (1 review written)

Pizza hut delivery boys are highly pathetic and rude in their behaviour. They do'nt mind their language while talking to the customers. Moreover, they are not responsible enough to be able to find the correct address. It is what they are paid for and still they are so shameless and impudent enough to order the customer to walk for about a km to get their order although it is meant for home delivery. Moreover, the quality of pizza is not according to the way it's priced. I strongly advice… Read Full Review

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★★★☆☆

“Very Grubby”

Written on: 26/05/2014 by Suefromtorquay (1 review written)

I visited your Harrogate restaurant on Sunday 25th May for a takeaway pizza. The staff were helpful and friendly but the takeaway area was very grubby in particular the white plastic containers which held the sauces, infact they were black and grimey. The pizza was ok, nothing special, a bit dried up, I have had better from Pizza Hut! I dont live in Harrogate so it is unlikely I will ever return there, but feel everything in that takeaway area is in need of a good clean up… Read Full Review

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★☆☆☆☆

“Awful cold, stale and tasteless food. Rotten service.”

Written on: 30/04/2014 by pepperanne2000 (1 review written)

We ordered pizza for the family on the evening of Thursday 10th April 2014. We usually order another brand of pizza and have never had any problems with their standards of service or quality of food. However we decided to try pizza hut after seeing their burger pizza advertised. We made an online delivery order. When the delivery guy eventually arrived he said that he didn't have permission to enter our building so my husband had to go down late at night in his PJ's to collect the pizza. The… Read Full Review

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Kingmann's Response to pepperanne2000's Review

Written on: 05/07/2014

Company policy the driver is not allowed to enter buildings for his personal safety have some common sense if have any

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★★★★☆

“Great Service”

Written on: 25/04/2014 by kjevvs (3 reviews written)

I frequent Pizza Hut on at least a bi-weekly basis and Love their food and service. My Boyfriend is a picky eater and they are always willing to accommodate his requests. The place I go is always clean and the servers always smile and great me warmly. The once messed up my order but fixed it quickly and without further delay. I love the fact that they have many menu options and the price is always affordable. The only bad thing I have to say is their online ordering can use some improvements… Read Full Review

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★☆☆☆☆

“Can't fix stupid!”

Written on: 18/04/2014 by marcia.hollandsworth (1 review written)

I ordered online. After waiting an hour, I called store on Christy Lane in Jefferson City, MO. First call, they never spoke AND hung up on me. Second call, within 1 minute, they verified my name and stated " it is on its way". 20 minutes later, I called again and they stated that maybe my order went to different store. WOW! Manager on duty was the third call response. I called once again to ask for number for GM for that store only to be told they couldn't give me that info. I live 0.7 miles… Read Full Review

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★☆☆☆☆

“Calgary and area delivery/ online”

Written on: 15/04/2014 by Aracely220 (1 review written)

So, I go online, and try to register an account. After 45 mins of it not accepting my name etc, i finally jimmy it to kind of work, now i did this to get the 60 cent deal on wings. it then try'd telling me i do not have locations near me, over and over, so i phoned 310-1010 and asked the opereater about it, she then asked for my order and cut me off, i tryed explaining to her my issue and how i wanted the deal, she cut me off and all a sudden i found myself on hold, tlong story short, they… Read Full Review

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★☆☆☆☆

“Don't purchase on Pizza Hut on 4985 Flat Shoals Pkwy...”

Written on: 05/04/2014 by Fireandice (1 review written)

The Pizza Hut on Flat Shoals Pkwy Decatur Ga had cars towed on Friday, April 4, 2014. Patrons were at Dugan's celebrating the start of their spring break. The cars were parked in the back parking lot with no signs posted. There was no blockage of any sort and the verdict is still out if they even own that property in the back however if they do own that space there should be visible signs posted just as they are on their building. I am quite sure that my educated friends would have not parked… Read Full Review

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★★☆☆☆

“bad service at pizza hut exchange leisure park bradford”

Written on: 03/04/2014

me and my wife visited on 01/04/14 .when we arrived they were loads of dirty tables .we were shown to a table and given menus and told they would take our order in a few minutes.we waited and waited and waited about 25 minutes. Then a family came to the next table there order was taken within minutes.we waited a few more minutes and i got up and complained to a member of staff .he apologized and took our order .The food arrived i couldn't enjoy my meal as i had to rush eating as we were going… Read Full Review

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★☆☆☆☆

“Enter Pizza Hut Jarman Park in Hemel at your own risk”

Written on: 01/03/2014 by 72Wade (1 review written)

Dear Pizza Hut Complaints, I would like to bring to your attention some issues I experienced at your Jarman Park (Hemel Hempstead) Branch on Saturday 1st March 2014 between 7.10 and 8pm. I went in and ordered my Pizza's for takeaway with my family. While waiting for my order a young child walking through the restaurant fell over as there was a lot of mess left on the floor by the ice cream machine, which none of your employees did anything about until the child crawled away clutching his arm (I… Read Full Review

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★★☆☆☆

“COUNTING TOPPINGS”

Written on: 01/03/2014 by DixieDougherty469 (1 review written)

Went to order a few Pizzas. Had two topping Pizza coupon. Gave the two toppings on first two Pizzas. On the 3rd pizza wanted 2 toppings on one half of pizza and two on the other half, Told I could not do that? Told that 1/2+1/2 =2 toppings, so 4 halfs do not add up to two, they add up to 4. HUH? Pizza Hut math is pretty fuzzy numbers. That makes no sense, it turned off this customer. I not only went across the street to get Pizzas (where they do their math the same way we were taught… Read Full Review

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★☆☆☆☆

“Worst pizza ever!”

Written on: 01/03/2014

Ordered at Pizza Hut, Matteson, IL location, the 9 dollar 3-item, Carry out. Ordered thin crust double ham and pinapple, and pepperoni, ham and green pepper- thin crust. The thin crust were already prepared, and ingredients added to order. I couldn't find the ingredients or tomato sauce on the pizzas. The cheese was the same color as the crust, further suggesting that the ingredients were added to the pre cooked crust and left in the oven too long. I was so disappointed that I didn't… Read Full Review

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★☆☆☆☆

“Once again the only eadable part was the pineapple”

Written on: 25/02/2014

Preston plungington rd pizza hut delivery: It is allowed for people to be human; everyone makes mistakes. We have a choice of pizza delivery in our area however for some unknown reason my 5 & 7 year old always chose Pizza Hut. They won't be asked anymore! The last time we made this choice we had hard, cold, burnt pizzas. Not complicated ingredience, just ham and pineapple. I informed the manager and he credited our bill. Fair enough I guess (?) even though we hadn't actually eaten much and were… Read Full Review

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★☆☆☆☆

“Absolute fraud”

Written on: 14/02/2014 by Liverpool85 (1 review written)

Do not order. They will say he's coming in 30m then won't deliver or even call you!!!… Read Full Review

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★☆☆☆☆

“food and service terrible”

Written on: 10/02/2014

pizza hut Lombardy retail park phoned order for collection.drove to pick up had to wait extra ten minutes as it wasn't ready.customer being served while I waited had wrong order and being told its her fault order was wrong.cashier chewing gum very unprofessional in a food establishment.two female workers chatting and laughing behind counter while playing with their hair and face before serving me.one had her hands inside her trouser waistband why? disappointed when given pizzas.did expect… Read Full Review

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★☆☆☆☆

“look good but tastless”

Written on: 26/01/2014 by dinamo (1 review written)

Sherwood nottingham pizza hut I wouldn't recommend the pizza offers for £5 as we orded from there as it was a one of treet thay were tastles no topping whatsoever just blisterd bread in a box as we were extremely disappointed when we sat down to eat the other one was abandon, d I guess itS all part of the reseshon we felt out of pocket as if we were tricked for cash its not the pizza hut I remember… Read Full Review

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★☆☆☆☆

“Poor service”

Written on: 23/01/2014 by Hkilp88 (1 review written)

I went to Pizza Hut last night in Albane Retail Park in Warrington, the service was very poor. The waitress was rude . Maybe the waitresses were assigned their own tables, but they shouldn't ignore the customers even it's not their tables to be served. I waved for attention to get the bill ( as no one bothered to care), but even our own waitress saw me, she just ignored me and walked away into the kitchen. We almost walked away. I am not sure whether they were trained like that or not, because… Read Full Review

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★☆☆☆☆

“Bank street store”

Written on: 18/12/2013 by Christmasvisitor (1 review written)

Ordered two Big Box deals ... At 12:15. Store phoned at 1:00 said pizza would be late because store had no dough. In oven and would be 40 minutes ... Oh and a staff Dow, and a driver down ... Still hadn't arrived by 1:45. When poor delivery guy came to door his first words were "I'm quitting this stupid pizza place. I thought that showed good judgement on his part so gave him a tip and would not pay for the lukewarm pizza and wings ... So very disappointing for an early Christmas party with… Read Full Review

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★☆☆☆☆

“Unbelievable ”

Written on: 24/11/2013

Ordered a pizza and forgot to remove the beef phoned the store straight away and was told the pizza was already in the oven. Always ordered from Pizza Hut but will be a cold day in hell if I ever order from them again. Pizza Hut Hayes… Read Full Review

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Bobclayton's Comment

Written on: 14/12/2013

So you give them 1 star because YOU made a mistake on YOUR order? Stupid person.

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