McDonalds Reviews

★★☆☆☆
2.2 / 5
33.2% of users recommend this
  • Quality of service

  • Quality of food

  • Value For Money

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Latest Reviews

★★★★★

“damn good service”

Written on: 10/06/2013 by janderson55

Ever since the mcdonalds in plano texas at coit and legacy switched to a 24 hour restaurant there has been one thing that has stood out to me. The great customer service. I come in at the stragest of hours and no matter how late I am greated with a friendly face. Tthe employe that has stuck out the most is christian. He has been a helpful person and a great friend to see when I have a long and very hungry night. I would like to compliment this place of buisness as by far one of my favorite... (read more)

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★☆☆☆☆

“Terrible Service and Soggy Food”

Written on: 03/06/2013 by McdonaldsSUCK

I walked into McDonalds today (Sunday June 2nd, 2013) in Shawnessy Calgary, AB Canada. The employee took about 20 minutes to realize I was waiting in line... I was at the front. She asked me with a grungy voice "What do you want?" I told her and I paid. 10 minutes later she comes up to the counter and asks what I got again... 14 minutes later she got the order wrong. Another employee gave me my food about five minutes later... I walked out and I heard under the cashiers voice.. "Thank... (read more)

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★☆☆☆☆

“bad customer service”

Written on: 02/06/2013 by tsaye2013

I went to the mcdonald's located at 11749 Plano Rd, Dallas,Texas,75243 I came into this location 06-02-2013 at about 10:35AM to order my breakfast, i went inside place an order for number 11 the steak eggs an cheese bagel, not only did it take about 15 minutes for me to recieve my food, when i did recieve it my bagel was passed around and then bagged for me, i took my order and walked to my vehicle, i decided to open the bag, when i did, it was so greasy that wrap around started to fall... (read more)

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★★★★★

“Why McDonalds ”

Written on: 21/05/2013 by Mylucy (2 reviews written)

Recently I have visited two McDonalds in Devon both have excellent staff. One is in Exeter and the other in Tiverton. First the one in Exeter I found the staff to be very helpful and was served with a smile and speed. I took my order back to my table listened to nice music chilled out for about half an hour then was on my way. The next visit to Tiverton I went through the drive through again staff excellent helpful and my order excellent no complaints. I sat listening to the radio in my car... (read more)

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★☆☆☆☆

“Hair on FOOD”

Written on: 12/05/2013

Terrible, Terrible customer service. Never had encountered such inept employees and manager. They argued with me about how much money they should give me back. All the food I purchase had hair. My older daughter was the only one who found no hair on her burger, so she ate it. She found it on her fries, so that's why the manager argued we could not get all of our money back. We didn't want our money back, we wanted an acknowledgement, an apology of some sort. All we got was arguing.... (read more)

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★☆☆☆☆

“Chicago airport mcdonalds”

Written on: 02/05/2013

Service was horrible! Tried to use the mcdonalds app for buy 1 get 1 free sandwiches n the manager denied me! What happened to customer is always right! Manager just said NO very rudely n walked away! The food is worth pennies. AINT GETTING MY BUSINESS NO MORE! (read more)

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★★★☆☆

“Fries with Lies!”

Written on: 01/05/2013 by FROMFRIESTOLIES

I love Mcdonalds, even if it is unhealthy, now, I'm 16 and every Sunday night my mother's money goes into the bank at around 10:30pm, since we live close to both a bank AND Mcdonalds I can get a meal before closing time. My entire family gets something. My dad gets a Mayo Burger, my mother does to. I get a BOX OF 20 Nuggets and 2 large fries to myself. (Greedy) My sister does the same. Now, I took the time to count my nuggets one night to find out I had only been given 16 OUT OF 20!!!! My... (read more)

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★☆☆☆☆

“Discrimination towards caucasion”

Written on: 01/05/2013

Unless you are of Spanish decent, expect really poor service from this McDonalds. They don't like caucasion people. If you like your coffee burnt, while they laugh about serving it to you, this is the place to go. (read more)

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★☆☆☆☆

“Terrible”

Written on: 01/05/2013 by McChickinMissin

What's a southwest chicken salad without chicken or ranch dressing which I asked for 3 TIMES! And then the drive through forgot about me? I'm never going back. (read more)

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★☆☆☆☆

“Waiting Waiting Waiting”

Written on: 24/04/2013

On Monday April 22 at 6:30am I am going thru the drive thru window at McDonald in Amite, La, due to time issues of going to the airport to catch a flight. I was asked to pull forward and did so, I then proceeded to run into the McDonald's and go the the restroom while waiting on a gravy biscuit. Hurriedly I went back to my car after using the restroom, waiting for my gravy biscuit. I then went back into the McDonald's and asked the attendent for my order, she informed me that I was waiting... (read more)

Krockemore123's Comment

Written on: 30/04/2013

Its funny because McDonalds dosent sell gravy biscuit. So i think that might have been Whataburger.

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★★☆☆☆

“why do i keep going here?”

Written on: 21/04/2013 by mynameisgreat

I love mcdonalds. Always quick and easy. At this one particular location I keep having the hardest time. I usually go to mcdonalds for the coffee, the last three times I've gone to this location they have either been out of coffe or cleaning the pot," how long?" "20 mins." That's ridiculous. I have been kept waiting at the window for minutes just for them to take my card. More than once when I pull up the kids are sitting there chatting, always horrible sutomer service. They open the window... (read more)

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★☆☆☆☆

“Disgusting greedy cheesy mcdonalds”

Written on: 21/04/2013 by Blahblahcrappy (1 review written)

Mcdonalds sucks they put pathetic Adverts on tv with newyork cab drivers Greedy monopoly donate about 2 cents to Charitys scumbags (read more)

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★★★☆☆

“mcadees”

Written on: 17/04/2013 by kevinvince (3 reviews written)

what can i say ,great burgers big mac and chips love the banana milk shakes shame chocolate doughnuts are gone (read more)

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★★★☆☆

“Good”

Written on: 16/04/2013 by Karenmon

Very nice and clean! A will defently go back soon (read more)

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★★★★★

“Just Loving IT”

Written on: 12/04/2013 by olivia_jones (4 reviews written)

MacDonald's food is sooo tasty but is not as healthy (there is even a movie about the negative effects on your health) BUT I love McDonalds and we all need and want it every now and then. I think the key behind fast food is only eating in rarely!! for fast food my one and only choice will always be MACDONALDS! The McChicken sandwich and the apple pie - i could die for My kids always love the happy meals and the gifts hey come with Oh and don' forget the curry sauce..... (read more)

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★☆☆☆☆

“Warning”

Written on: 05/04/2013 by Booba

Unbelievable, poor, they make their problem your problem by not excepting their own resposability. BIG mouth manager always has some comeback (pathetic) excuse...definently would NOT recommend to anyone... (read more)

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★☆☆☆☆

“Rubbish do not use:”

Written on: 20/03/2013

Poor very poor would never recomend to any one. (read more)

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★☆☆☆☆

“What's wrong with the Drive through and forgetting the...”

Written on: 14/03/2013

The drive through workers tried giving me someone else's order when they thought they had it ready. I would not recommend going through a drive through. The service was horrible. (read more)

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★☆☆☆☆

“Disgusting and dirty”

Written on: 04/03/2013

The McDonald's in chilliwack on luckukuck way is the worst one i have ever been in. It is always very messy and dirty. The staff can never get your order right the first time. I thought it was fast food... Well I always end up waiting a least 10 minutes and the food is still cold. The floors never are clean and the tables are never wiped off. When I was 16 I worked in a McDonald's and my job was to keep the restaurant clean. Who ever owns this franchise they need to take some pride in their... (read more)

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★☆☆☆☆

“Moe McDonalds Can't Get It Right”

Written on: 23/02/2013 by Interesting

Moe McDonalds needs a full overhaul! Arrive 7am only customer in the store. Four staff look at me, no greeting, all four turn their backs on me and I wait 12 minutes before being served. Arrive 7pm to get a quick dinner for the kids - nothing quick about Moe McDonalds. Join the cue of cars in the waiting bays. 23 mins later our 'Fast Food' arrives but they forgot the drinks - another wait. The restaurant always appears over staffed, whilst well mannered and usually friendly the staff all... (read more)

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★★★★★

“best service i have ever had at any mcdonald's”

Written on: 20/02/2013 by mickyDs4life

i just want to send out a great review to single out one person in general i stop at this mcdonalds ever time i get off of work most days its not the best but when you have good people working for any company it makes it a great company i drive by maybe 25 diffrent mcdonalds on my way home every day from boston and i only will go to one i think lizz miller should be your manager seeing how good she is with people she seems very sweet and always has a smile she will go beyond what she should... (read more)

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★★★☆☆

“mccafe mcgrumpy”

Written on: 20/02/2013

Lovely services at the normal counter mccafe less than desired with the 3 girls needing lessons in manners. (read more)

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★★★☆☆

“meh”

Written on: 20/02/2013

its good food but one time when i got a happy meal for my child the milk was expired how dare you mcdonalds (read more)

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★★★★★

“Friendly service”

Written on: 17/02/2013

The mcdonalds on west 26 st in Erie pa always provides friendly service. I have never had a problem with any of the workers being rude, unlike another, more expensive coffee and baked goods chain down the street. The workers at mcdonalds always smile and are very courteous. They even suggest ways to save money on your order(because I don't eat breakfast meat). Very pleased with the service I receive there! They know how to treat people. (read more)

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★★★★★

“The Manager”

Written on: 15/02/2013

We had the most pleasurable experience from Surresh the manager. His service was tremendous.!!!!!!! (read more)

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★☆☆☆☆

“Mcdonalds huyton merseyside”

Written on: 11/02/2013 by Disappointed66

I ordered 2 large big tasty meals from the drive thru, when i got home and opened the bag i had been given small fries and no tomatoes or onions on either burger, come on it can't be that difficult. (read more)

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★★☆☆☆

“VERY POOR RESTAURANT”

Written on: 07/02/2013

Upon arriving @ 7pm with only 1 customer in the restaurant, we where greeted with over flowing trash cans, leading to trash laying all over the filthy floor. The floor look like it had not been clean in months. After waiting about 5 mins to order ( keep in mind no one was infront of us, all employee's where standing around talking ) my fiance order the McRib with beleiving that the 2nd was $1.00, which was noted outside on the sign as well as the fellow taking our order told us that this... (read more)

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★★★★☆

“Our Home Town !”

Written on: 04/02/2013 by KomalSadaf (2 reviews written)

Mc Donalds is Our love , It is next to our university and is considered as 2nd hoetown of the university girls :) The entire environment is good, service is quick and good. Mc crispy is the best in deals . I love Mcdonalds for many reasons the top reason is that it has the best fries in the world !!!!! Must try it . (read more)

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★★★★★

“it was very good”

Written on: 30/01/2013

it was the best thing in the world. i think bin larden would like it but he cant because hes dead so yeah but i was very very nice and i will come here every day also one thing, the chips looked so burnt it was like shytings improve on that overall :) fabulous! 1/10 times the chips look like shytings. (read more)

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★★★★★

“We love McDonalds!!”

Written on: 28/01/2013 by Mrspsclass

We love McDonald's for many reasons. We get our food quickly and it tastes terrific. They give us our drinks quickly and they are very refreshing. Our favorite foods at McDonald's are fries and hamburgers. They followed my directions when I said no pickles. When we go inside, it is very clean. The workers were very nice and friendly. They added ketchup and salt to the bag without us asking. (read more)

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★★☆☆☆

“clearly they forgot what fast food means.”

Written on: 25/01/2013

Went to Donalds in ballymena. The aim was tp grab a quick bite to eat and then get back to work as soon as possible. After waiting 15minutes for a big mac meal it arrived cold soggy and with a ridiculous about of lettuce. Extremely disappointed especially as it was 11am and it wasntt busy. (read more)

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★☆☆☆☆

“Mc Donald's Aigburth Road in Liverpool sucks”

Written on: 15/01/2013 by Eatnomore (1 review written)

I've been in many Mc Donald's in many cities and countries and I've never seen such bad customer service like in this one. I live in the same road and frequently come here because I like mc Donald's food but customers service is really bad. Never say hello, never give a smile, normally don't ask if you eat in or out like now I'm eating without a tray. I'm not talking about customers service skills but basic social relationships as is horrible when we are paying for a service and it seems... (read more)

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★☆☆☆☆

“Please go into liquidation Mcdonalds.”

Written on: 02/01/2013 by BACKTRACK1 (1 review written)

Their branches spread like a cancer.Some of us like good wholesome food, not this pappy semi processed rubbish.People eat it because they don't know any better.Why can't we have a better range of eating places in this country.Even my local" Little Chef" which is now closed, is being cloned by McDonalds.I liked my Little Chef.I am trying very hard to convince people to avoid this stuff and hopefully McDonalds will be another recession victim.Colin Pomeroy (read more)

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★☆☆☆☆

“Simple”

Written on: 17/12/2012 by Randallm9734

Paying $4.00 for a cheeseburger is great. I asked for a BigMac. How simple is that? (read more)

Backtrack1's Response to Randallm9734's Review

Written on: 01/01/2013

There branches spread like a cancer.Some of us like good wholesome food, not this pappy semi processed rubbish.People eat it because they don't know any better.Why can't we have a better range of eating places in this country.Even my local" Little Chef" which is now closed, is being cloned by McDonalds.I liked my little chef.I am trying very hard to convince people to avoid this stuff and hopefully McDonalds will be another recession victim.Colin Pomeroy

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★☆☆☆☆

“McDonalds 72-74 High Street Southend - Allow Plenty Of...”

Written on: 15/12/2012 by frankiesymes (1 review written)

I ordered a quarter pounder with cheese meal. The server placed my drink on the tray then yelled 'quarter pounder' to the kitchen. After 10 minutes nothing had arrived. I noticed 2 gentlemen at the next till, who were in the restaurant before me, asking where their quarter pounders were. The server checked and then said '4 minutes'. These people, clearly agitated, then changed their order to have something that was ready. I voted with my feet and left. Having of course paid up front I... (read more)

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★☆☆☆☆

“yeah”

Written on: 30/11/2012

MY PORTION OF CHIPS LOOKED LIKE POO (read more)

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★★★★☆

“good food”

Written on: 22/11/2012 by lilred16

i like the food, and the location there is lots of Mcdonalds around. i like how you renovated all the restaurants. the ting i dont like is how i feel sick somthimes after i eat, to much gress on the foon. the food is very $$$. over all i like it. (read more)

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★☆☆☆☆

“bloody mcd”

Written on: 10/11/2012

i have gone into mcd in thamesmead as they ask me to for an interview i have done everything i was asked and the bloody shay acted perverted and acted like i was going to get the job, i do not know what i did wrong and i was told by someone else they was going to employ me and it did not happen, they i heard they was going to employ foreigners over someone that speaks perfect English. i am never going to work there i would rather scrub toilets then be perved over all the time im working. (read more)

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★☆☆☆☆

“should be renamed park and wait”

Written on: 03/11/2012

I don't know what the service is like outside of the merseyside area, but this seem's to be the common service protocol. I went in lunch time and ordered a big Mac meal large then I was asked to park up and wait for my meal? c'mon this is meant to be fast food service and it was not that busy. on other occasions in a family order asked to park up waiting for a particular item (fair enough a veggie burger not many ready) but when the order comes the only thing that's fresh and hot is the... (read more)

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★★★★★

“Excellent Service and Restraurant”

Written on: 02/11/2012

After visiting Llandudno Juction McDonalds with a friend, we were both highly impressed with customer service and speed of service. All staff were extremely polite, well mannered and looked the part. Staff were happy to serve you and appeared to enjoy their work; none were sort of a job and were continuously busy but when a customer appeared so did a member of staff within a few seconds. We were able to speak to the manager and it was apparent that he motivated his staff well and took... (read more)

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★☆☆☆☆

“Rubbish customer service”

Written on: 20/10/2012

It's midnight, just left work yet I'm probably the politest customer this fat little guy has had. I ordered large fries and a fish fillet. The chips came hard, overcooked and unsalted and the burger came with cheese (I'm lactose intolerant so can't handle cheese) which I realised a second after he handed me my bag and so I apologised and asked could I have one with no cheese? He leaned in towards me with his arms crossed, smiled (for the first time)and said "No." THAT B*****D! He can't do... (read more)

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★★★★★

“CANT LIVE WITHOUT MCDONALDS”

Written on: 16/10/2012 by kotsui

I just love McDonald's!!!!!!!!! The taste is absolutely unique and amazing as well as the dips they provide!!!!!!!! The portion size are flexible and everyone can enjoy a meal based on individual preferences!! The only negative thing that I could imagine is that there is no delivery in the city I live and I cannot enjoy McDonald's whenever I want.. However, there are many brands and access is not a problem.. IM LOVIN IT!! (read more)

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★★☆☆☆

“Ang Mo Kio Mcdonalds with drive thru”

Written on: 08/10/2012

Everytime I want to eat at these Mcdonalds, it's always difficult to find a seat. Customer come here to eat. There are no seats available as there are alot of people studying there. And majority of the seats are taken by people who are studying. I like to come to this Mcdonalds due to the ambience. It would be nice if there is a no studying sign put up. This will benefit those customers who comes to have meals there. (read more)

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★★★★★

“Liverpool McDonald's Staff are Ace!”

Written on: 02/10/2012 by StarsAndMikes (7 reviews written)

Last Saturday I went to the McDonald's in Liverpool near the Victoria memorial (city break weekend to "the Pool"). It's also near Liverpool1 and some of the main shopping centres of Liverpool so at 17.30 you can imagine it was rammed! My wife was seeing some friends who were also in town so I was there with 2 kids (one in a buggy) in the madness. The queues were crazy - but went down quick enough and although (the chicken wrap took a while, but it was worth the wait - I wouldn't let the kids... (read more)

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★☆☆☆☆

“BADD SERVICE”

Written on: 29/09/2012 by alice11987

Damn bad service at McDonald's!Especially for the delivery service,I been wait for two hours and finally they only arrived.BAD BAD BAD BAD BAD (read more)

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★☆☆☆☆

“never going again”

Written on: 24/09/2012 by yvonne67d

I had mcdonalds at inside diner almondvale centre livingston. I ordeted the big tasty with Bacon when i got it and sat down with my son with his happy meal. I lifted my burger and because of so much dressing the while bun fell apart in my hand totally unable to be eaten. I wasted my money will never dine at mcdonalds again nor recommend. This is second bad experience at this diner. Last time bit into burger and it was hot and cold not cooked fully. I have second chance never again spending... (read more)

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★☆☆☆☆

“Mcdonalds in fort dodge iowa ”

Written on: 17/09/2012 by mheyboer73 (1 review written)

Don’t ever go to McDonald’s over by the college in Fort Dodge Iowa because there have been robberies, the food tastes nasty. There have been rats, mice and cockroaches all over the place, even hair in the food. They are being sued for over a million dollars for a 72 year old woman who slipped and fell in the women’s bathroom and broke a lot of bones. The manager Chelsea at the time deleted the 6 minute security footage of an employee who washed the floors and didn’t even put a wet... (read more)

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★☆☆☆☆

“Bad part on the "listening" part of customer service!”

Written on: 07/09/2012 by shball

Didn't get my order right *AT ALL!* [this isn't the first time either! When somebody emphasizes on 'extra, extra, extra pickles' it does not mean 'please only put TWO pickles on the freakin SANDWICH' I also stated I wanted raw red onions, what did they put on there? Oh yes,you guessed--- not the red raw onions! I understand that a lot of teenagers get this job for just having a job; but this is still a customer service chain & still NEED to show professionalism & courteousy!! Just a... (read more)

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★☆☆☆☆

“Sticky penny”

Written on: 05/09/2012

I was on drive thru ordering 3 chicken sandwiches. The cashier gave me very very sticky penny as a change. When I looked up to complain, she disapeared to some where. It was disgusting. She already knew that I am going to complain. (read more)

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★★★★☆

“So famous it barely needs a review”

Written on: 03/09/2012 by Ralu72

I have yet to meet someone who isn't a die-hard fan of McDonald's. Unfortunately, however, I know plenty who don't eat there because of various health problems they happen to get there. If it wasn't for those-and the universal acknowledgement that fast food is bad for you McDonald's would have surely received its 5 stars. The atmosphere and service are famously friendly and the taste is to be forever revered by junk food junkies. On the minus side,the location I most often go to is making... (read more)

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