written by on 11/04/2016
NO ONE GO THERE! Utterly disgusted with the fact they have no customer service skills. They didn't just get my small order for 2 wrong not once, not twice but three times. To find out later they had given me someone else's meal, during the time of changing my meal each time they were sighing and talking between themselves saying I had ordered the food they gave me which was completely wrong! When I got home I had cheese on my chicken burger which I did not ask for, therefore I could not eat my meal. I then called to make a complaint however the man then claimed I said something which I hadn't and then started to shout over me, I was simply trying to calmly tell them why I was disgusted with the way I was treated. I'm disgusted. Never ever will I go there again and neither should anyone else. WORST FAST FOOD EVER!!!!!!
written by Rafferty439 on 04/06/2015
Bread crumbs burnt, fish indescribable, tables filthy , shop wasn't busy !! Full refund given by manager
written by zjFletcher1965 on 27/07/2014
After a long day I went to have something to eat(finally)! The person gave me the wrong burger, and he talked to me in the most rude way anybody can imagine.
written by on 17/09/2013
The stench from toilets hits you in corridor before you even get in, foul unclean toilets, no toilet roll and no soap in dispenser, and all this at 10.30am, and the restaurant was almost empty. When I advised the young girl behind the counter I was met with a grimace, a shoulder shrug and she moved away! I didn't stay to buy but my sister had already made her purchase (which she threw away). If the public toilets are so bad - imagine the staff toilets - urghhh it makes me shudder. Fast food is usually eaten using fingers - so bearing this in mind, surely Burger King should make hygiene one of the most important aspects of their business!
written by sense4 on 04/06/2013
I haven't been to Burger King for years, simply because I'm on a healthy eating mission. I recently headed off to the cinema at Tower park in Poole and arrived a little late to get something to eat at one of the nicer establishments there, so opted for my first Burger king experience in over 2 years. I ordered a Chicken Royal and sat down to eat, it was then that I realised how dirty the place was. It was almost empty of customers and staff were just stood around, most tables had old food on them and every bin was over flowing with much of it on the floor. There's just no excuse. Never again.
written by minershome on 27/04/2013
So we stopped at the M^ services to get a drink and bite to eat. Went into a dirty, unclean, deserted and frankly depressing restaurant. I ordered my food and then dad ordered his. The women was hastily gathering the food and then my dad asked for a coffee with the reply "We don't serve hot drinks". This coming from a permanent premises which makes burgers and fries its own chips but doesn't have the capacity to sell hot drinks. So we ended up buying a coffee from downstairs from costa and bringing it upstairs to the restaurant. The staff weren't bothered and to be honest i don't blame them, the whole atmosphere of the place was very negative to the point of uncomfortable. Not my first trip to Burger King. First time it was very dirty and the second my order was missed off the list and had a 20 minute wait. Made McDonald's seem like a five star restaurant! Wouldnt recommend in any way not even to the people i hate.
written by on 23/03/2013
Went to have dinner and received cold food when complained they didn't change and said it was hot when they gave me. The manager I spoke with was not even interested in what I was saying. Disgusting will not go again
written by simeon1975 on 29/05/2012
Have it my way??? well I at the very least would Exspect food from a fast food outlet to be just that FAST, My last encounter in Järntorget's branch in göteborg Sweden, was to my dismay the same as my other encounters there.... slow and unprofessional.. i entered the "restaurant" (for want of better termonology" this evening, only 2 other customers where stood at the counter awaiting their orders, i ordered a "Chicken Royale" , paid, and stood to await my tasty burger...tick tick... 11 mins passed me by, so i asked politely what was the hold up, i was informed "it's comming... wait".. 15 minutes later i received my burger.. and unfortunately this aint the first time i encountered such terrible service. The time before i waited over 20 mins for a plain burger.. no explaination given for the delay, and not even a hint of an apology.. pathetic!! i have now decided to boycot "Burger King" all together, good riddance! I would have liked to have been informed of how long i could Exspect to wait for my food.. S McDermott
written by sammingtons on 02/01/2012
start by saying we love burger king... but what we had today was awful....arrived at 3.30p.m....... place was empty......ordered a d whopper and d angus meals..... took them home....3 mins.... sat down to eat....found stale burgers with very dry meats....... we left half.......was not impressed at all.....we thought they were cooked quick when purchased.....we now think they were stood there since the last busy period......but when you pay £16....it is not what we expect......that food should have been binned and fresh cooked.......as it did turn our stomachs abit.....yes it was that bad!!!....we will return however...but only at busy times to guarantee freshness although we will check food before we leave....if its not busy we will turn and spend elsewhere....i am not a complainer at all.....but we felt you should know how wronged we feel....
written by on 21/03/2011
i think burger king is a dirty hole. There food is diusgusting and i had food poiusoning off that dirty food, they dont even have flushable toilets and i had diarehoe and i had to leave it to stink the whole place out and i was really embarrsed, Thank you fro reading LEAH CARTWRIGHT
written by on 17/12/2009
cr*p! £5 for a meal which included a burger with processed fake chicken, crusty chips and a watery coke, not worth it at all, KFC £4.89 wicker zinger tower meal, which actually fills you up, plus you know its real chicken and you get value for money,
first and last time at bking
written by on 04/12/2009
The worst customer service I have ever had at a fast food place.
The chips were cold and soggy. the rest of the food was of equally poor quality.
The stock levels were low and the outlet did not have many of the promotional offers available.
Were very unhelpful towards the vegetarian member of our group who does not eat the bean burger
The toilets were dirty and the door very hard to close and lock.
We won't be going back here after this experience and I would not recommend this place to a friend. In fact I would advise to stay away go to the Pizza Hut next door or the MacDonalds in town
written by turkeyneck on 26/11/2009
The burgers are dry i found a german in my chips and the cashier was a right c*nt calling me arrogant for ordering a triple bacon cheeseburger? the bacon was burnt the cheese looks like it was a processed slice from tesco value and just slapped on the dry burger
written by anthony goodwin on 03/08/2009
Burger king, equals, Burger king con! and should be renamed the aforementioned, the products are overpriced, bland, the ice cream must be served by the gramme and costs as much as nine carat gold!. I refuse to complain about the service, as the guys in the above establishment deserve a medal as big as the proverbial church clock, just to say here and now my partener and i will never darken a burger king door again, thank god for mcdonalds, the foods bland, but the portions are bigger and you leave with a dizzy sugar hit, not hit in the wallet like Burger con.
written by Originallad on 27/01/2009
I've been to the BurgerKing in Parswood twice now.
The first time i went i order one of those limited addition dark knight burgers. The beef was dry, the bread was hard and the rest of the filling seemed unedible. The only plus point being the onion rings.
The second time i went there i ordered a XL Double Bacon Cheeseburger.
After waiting 10 mins for it!!!...It finally arrived - Sloppy, falling apart, oily and all in all pretty disghusting. I didn't finish it and as my film was about to start i wasn't going to join the que again to complain.
written by lisa lennox on 28/09/2008
My husband took my daughter to Burger King in KG Retail Park. He had asked for Onion Rings, Meat feast burger & children's meal with chicken nuggets. Couldn't believe when the girl told him they had no onion rings, no chicken at all (they advertise 3 types for kids) & no pepperoni for his burger. Which the girl was not very apologetic about. An other time before he had got the wrong order. I must say that although the burgers might taste slightly better, BK's biggest rivals never seem to run out of anything.
written by chipper30 on 15/11/2007
I would never eat at this store again, floors are dirty, dead flies on the window sills, rude employees and managers and i had to wait hail and hour just to get a cold burger and cold soggy fries.
written by hope70529 on 06/03/2007
Burger king has good food but unfortunately terrible customer service.
written by Helen of Troy on 07/09/2006
I feel sorry for the staff in these places. This is worse than Macdonalds, though the queues are not quite so bad... obvious why! Even their ice cream is horrible! I visit on the very rare occasion, not to eat or drink myself at all, but only if Macdonalds queues are out the door when my son wants a kids meal. Perhaps twice in five years. Twice too much for me!
Written on: 12/09/2006
Hi, thanks :-). Yes, i was joking, well kind of. I think the extent to which McDonalds gets slated can get a bit ridiculous so i thought i'd write an equally (well perhaps more) ridiculous review of how great it is.
Written on: 09/09/2006
McDonalds?! No! I read your review on McDonalds John! Brilliant sense of humour. You were joking, right?!! He was joking Bertie!! I hope!
Written on: 08/09/2006
I'm not saying this is a regular reaction to eating at Burger King but i've eaten there once and once only and was very sick. That has been enough to put me off for life, such is the power of conditioning (of the Pavlov variety). Plus, it's just not Mcdonalds.
written by templd on 08/08/2006
I hate Burger King, the only burger worth ordering is the rodeo with BBQ sauce and onion rings. I even prefer McDonalds to them, which is saying something.
Do you have a question about this product or company? Simply type it in the box below and one of our community will give you an answer
Once we've checked over your question we will put it live on the site and our strong community of experts will hopefully give you some great answers that you find useful.
We will email you when the question is on the site
As rated by our community of reviewers
Bertie's Response to Helen of Troy's Review
Written on: 08/09/2006
Helen.....I'm absolutely sure that Jamie Oliver will totally agree with you. The quicker these peddlers of poison are closed down the better.