Nectar Card Reviews

★★☆☆☆
1.8 / 5
21.8% of users recommend this
  • Quality of Incentives

  • Value For Money

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Latest Reviews

★★☆☆☆

“gocompare.com cheaper than confused.com”

Written on: 17/04/2013 by flounder20

gocompare the market.com was £10 cheaper on my bike insurance than Confused.com. Confused.com was offering 2000 nectar points worth around £10. So the value of the points is worthless, just by using Gocompare.com. What a swizz Swinton insurance was not offered on Confused.com (read more)

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★☆☆☆☆

“On line and in store points do not match my receipt”

Written on: 16/03/2013 by bfgp (1 review written)

I have used my local Sainsbury's in Kingswood, Bristol for over 12 years. A couple of years ago I logged in online to the nectar site and was stunned by the difference between the cash value my recipt from the store said, and the value online - the store receipt was massively more than the on line page said. I went through the usual tortuous complaints procedure and everything was restored. $ days ago I went in and bought a small purchase for about £18 and just out of interest I asked... (read more)

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★★★☆☆

“Nectar just got a whole lot less appealing”

Written on: 15/03/2013

Amazon.co.uk is no longer one of the Nectar eshops. Nectar website implies it was their decision to drop Amazon when they did a routinem periodic review of their partners. I for one would rather have Amazon as a source of nectar points than the majority of the others they have kept or added, including ebay. (read more)

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★☆☆☆☆

“No card security - waste of time”

Written on: 28/02/2013 by Ahouseholder (1 review written)

For years I had been saving points on Nectar when I brought petrol at BP and the occasional shop at Sainsburys. Recently I noticed that 5500 points had been spent that I am not aware of. I emailed the Nectar support about this and they wrote back saying the payment went to a local Argos shop. I have replied that this is fraud as I have my card and am not aware of this payment they should verify with Argos if any credit/debit card was used for the additional payment. Nectar support then... (read more)

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★★☆☆☆

“NECTAR NEEDING VAST IMPROVEMENT”

Written on: 17/02/2013 by purplelily (1 review written)

Not impressed at all by Nectar. Have been using it mainly for Amazon purchases (which they no longer allocate points for) and Homebase purchases. I now use it for Ebay as that is the only way to get any sort of cashback for Ebay purchases. Until recently, I always used TopCashback for my ebay purchases until TopCashback and Ebay parted ways. The points you receive with Nectar in relation to amount spent is very minimal compared to TopCashback. I find that quite often I cannot sign into... (read more)

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★☆☆☆☆

“Hardly worth having”

Written on: 16/02/2013

They should take a look boots reward card or teso. These give you decent return on your points. (read more)

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★☆☆☆☆

“SURELY NECTAR ARE A WIND-UP”

Written on: 07/02/2013 by aceflyer (6 reviews written)

I do not want to see any stars on this review.I tried to renew my car insurance using Confused.com because of the offer of thousands of Nectar points.I thought that seems like a good idea. I signed up with Nectar received a card got the insurance via Confused waited for the points nothing. The site said it could be a few months before receipt of the points. Waited then contacted Nectar who washed their hands of the matter and said I needed to contact Confused. Contacted Confused who did not... (read more)

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★☆☆☆☆

“Useless card”

Written on: 27/01/2013 by rab1952 (1 review written)

Had some points to use so tried to book flights with Easyjet. Booked the flights with no problem. However, Nectar suddenly decided to cancel the whole thing after my payment went through. They took my money out of my account (had to use Visa debit card, credit card not allowed)and only put it back 2 days later. They tried to say that perhaps the flight was full or something in which case why take my money. Had to book again but went through Easyjet this time by which time the price of the... (read more)

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★☆☆☆☆

“unbelievable and one big con”

Written on: 17/01/2013

I almost cant be bothered to write. Rubbish customer services, they arnt local, dont understand and take you round in circles till your head explodes. I swear they are trained to wind you up so they dont have to bother and you loose your point and they dont pay out. They dont even answer email complaints. My advice is cash in reguarly or loose out. (read more)

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★☆☆☆☆

“waste of time”

Written on: 21/12/2012 by Sainsburysmyarse

Well after being a nectar card holder for about 7 years i have had online account reset 14 times ! leave it too long checking your balance and it freezes your log on. missed out on 3000 extra points because card number not recognised on occasions. Im sure Nectar deliberatlely make it difficult to find out what your entitlement is. Waste of ffort for measley drivvel !! Better off with Tesco clubcard points at least they are highly visible and you know what you have !! (read more)

Janebrooks11's Response to Sainsburysmyarse's Review

Written on: 24/12/2012

i totally agree with the "waste of time" comment. im going back to tesco for my petrol and shopping. i have had so many problems with my card being blocked, then i asked for key fobs which they totally ignored and after a very lenghtly conversation with nectar customer service 2 weeks ago was told that all was sorted and that next time i shopped at sainsburys i would be able to redeem my nectar points against my shopping (over £30 on there) well guess what i went into sainsburys today was told everything is fine at customers services and once i am the till i am told the card is blocked - so i cannot redeem my £30 against my shopping by the way its christmas eve, if it was any other day i would of left the shopping trolley there full of food and gone to Tesco. but once again i had spend more money for nothing - No more sainsburys shopping for me, not more spending £60.00 per week on petrol at sainsbury and definately no more NECTAR.

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★★★☆☆

“Good but could be better!”

Written on: 05/12/2012 by kathyanderson1986 (4 reviews written)

I have been using nectar for years now. I have my ebay and british gas account connected to it and use both alot. I have since started using Topcashback and found money wise you get alot more back using topcashback compared to nectar even if the wait is longer. I have found it takes ages for some points to be added. Just-eat and disney store have taken well over the time stated. But points wise one a purchase of £209.00 from ebay using nectar I got 209 points works out to under £1.25!... (read more)

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★★★☆☆

“points earned seem to get less each year”

Written on: 26/11/2012

When Nectar points began we got a lot more for our points. We managed to save points all year to cover Xmas week including crackers, puds mince pies and meat etc. We spend a lot more now on shopping, petrol, and other Nectar outlets but Christmas is barely redeemed now. Have they reduced the points threshold? (read more)

Longstandingcustomer's Comment

Written on: 26/11/2012

Problem experienced with ARGOS direct at present. I cannot seem to collect nectar points on their products and it is infuriating! I have tried contacting Nectar and Argos - not got anywhere with either.

Sort out the website link ARGOS - it's more than annoying in the lead up to Christmas and means regular customers are losing out on their points!

Message that arrives when trying to link to Nectar is:

Sorry we have had a problem with the link you've just selected.
To start shopping, please visit the Argos homepage by clicking on the link below.

(If I did would mean NO POINTS as it is not through the nectar link)

GRRRRRR!

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★☆☆☆☆

“Waste of time and very hard to close account”

Written on: 25/11/2012

Having to go through their links every time is just a waste of my life. I joined because I thought, why not I use Ebay anyway but it is not worth the agro. (read more)

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★☆☆☆☆

“Rigid, unhelpful, waste of time!”

Written on: 17/11/2012

I've been collecting Nectar points for several years, always filling up the car at Sainsburys and BP garages but the points seem to accumulate slowly - When you eventually do have enough points to actually treat yourself to something, the places to spend are limited and if you make a mmistake when you convert your points, don't expect any help or understanding from Sainsburys. They didn't make it clear that you can ony use 1 voucher per transaction on Sainsburys Entertainment so I converted... (read more)

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★☆☆☆☆

“What a joke”

Written on: 07/11/2012 by eagle9a (1 review written)

Have just tried to convert points into Amazon vouchers....received confirmation email from Nectar but no vouchers (its now a week passed). Called helpline who told me (I think, given the dialect) to call Amazon. Amazon, very helpful, told me to call Nectar. After explaining that Nectar had instructed me to call Amazon I was told to call Nectar and check whether this was the correct. Gave up at this point. (read more)

Aceflyer's Response to eagle9a's Review

Written on: 11/02/2013

That is the whole point. Neither Nectar or the companies funding the scheme are even interested in answering their customer's queries. They are using the scheme to attract sales, they couldn't care less whether you have received the advertised points or not. Neither party will even respond to your queries. This is thoroughly ignorant to THEIR OWN CUSTOMERS, hence my previous review of Nectar. I fail to understand why the Office of Fair Trading are not looking into this scheme.

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Purplelily's Response to eagle9a's Review

Written on: 17/02/2013

Not impressed at all by Nectar. Have been using it mainly for Amazon purchases which they no longer allocate points for and Homebase purchases. The points you receive in relation to amount spent is very minimal compared to TopCashback which I used for Ebay until they ended their relationship with them. I find that quite often I cannot sign into Nectar for one reason or another, either it is down for maintenance or I just cannot sign in! Is this a money-saving exercise to avoid having to give out as many points? I use ebay less now as a result. I also use Amazon less as I can find similar items at comparable prices and still get my cashback via TopCashback which makes them cheaper in the long run.

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★☆☆☆☆

“Fraudulent service!!!”

Written on: 25/10/2012 by jacki1966 (1 review written)

I ordered a winter meat order off Nectar Daily Deals over a week ago. It cost £39 £10 for transport. My debit card was debited immediately as you would expect. However, the meat has yet to arrive and it was promised - in writing - within 24 hours! Beward buyers - there is no contact number, no name of the butchery, nothing. At the end of the purchase you are told that your delivery will take place and it doesn't. A hoax! Nectar do not want to know about it because they suddenly have... (read more)

Hedd's Response to jacki1966's Review

Written on: 10/12/2012

I have also ordered goods through Nectar daily deals, one was from Fungy pig for wallets, the other jewelry from Lily nicole. I have paid for both to Nectar Daily deals and postage and have still not received any of the goods. This is since August and September. I have tried to contact all three of them with little results. Now in December and still no goods or refund of money. BIG CON!!!!!

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Jacki1966's reply to Hedd's Comment

Written on: 11/12/2012

Hi, I finally got the meat, even after I demanded a cancellation. I think it is appalling how Nectar completely detach themselves from this quite frankly. Just keep hammering Nectar themselves and threaten them with anything. I used BBC Watchdog as a threat and it made them suddenly reply to me!

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Eric2013's reply to Hedd's Comment

Written on: 23/01/2013

I have ordered a double pull neoprene slimming belt off nectar daily deals. Money taken off my credit card immediately on 21 dec 2012. Not received goods so emailed their customer support. Got automated reply. Phoned nectar told ,to email again, automated reply again. Phoned nectar again, given this number-02078396750. Phoned this number and told they would get back to me. So far they have not returned my call. A WASTE OF TIME. Eric2013

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★☆☆☆☆

“False Advertising!”

Written on: 25/10/2012 by ladybruce (1 review written)

Twice now, having thoroughly read all of the small print aka 'Important Information', I have placed orders via Nectar estores only for them to fail to award my reward points. When chased up, they claim that they have no record of a 'unique identification number which allows us to track the sale and credit the points'. They also make no apology for this fact, and imply that it's the customers fault for following their own instructions. (read more)

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★★☆☆☆

“Poor range of outlets to collect Nectar points in ”

Written on: 20/10/2012

I have held a Nectar card for some years now and more recently have fond many companies are no longer part of the scheme and companies like the AA, EDF Energy and Debenhams are part of those no longer part of the Nectar scheme. Companies like Ford, I believe are part of the scheme and of course Sainsbury’s I believe still are but the companies accepting Nectar keep changing and I now find collecting Nectar points very difficult as I don't deal with Ford or shop t Sainsbury’s very often. (read more)

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★☆☆☆☆

“Sainsbury - Do You REALLY want to associate your good...”

Written on: 17/10/2012 by VillageVicarage (1 review written)

I cannot tell you how many times I've had to contact Nectar in Bangalore, Trivandrum, or New Delhi (I'm not always certain), to ask them to either correct posting errors, chase missing points, or resolve bizarre postings to which I'm not even due credits. If that were not bad enough, the greatest problem is crossing that cultural/language barriers with people who've adopted Anglophiled names, but don't have the language skills to support their name. I'd far prefer to speak with Lalitaditya... (read more)

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★☆☆☆☆

“What a scam!”

Written on: 09/10/2012

I have finally decided to spend my 126000 points. So I decided why don't I treat myself to a flight somewhere nice! I finally found a nice flight to Dubai for £360 pp. Having so many points I thought it would cover for most of the fights for two people. I then called Expedia 14 minutets wait plu another 10 to get connected to the "Nectar Departement"!!! This lady went through so many questions and finally we came to the point of arranging fights! Once this was over I get a response... (read more)

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★☆☆☆☆

“Redeeming points”

Written on: 08/10/2012 by redbird61

Why does it take so long for them to send you your rewards ? I recently tried to cash in a number of points for Amazon vouchers and they never got emailed to me. I hade to phone them up and then they sent them straight away, lo and behold i am getting the same thing when i am trying to cash in the latest set of points for Amazon vouchers. On the back of this absolute diabolical customer service i will now go back to shopping at Tesco where their rewards scheme is far superior to Nectar... (read more)

Ghostrider-Topgun's Response to redbird61's Review

Written on: 19/10/2012

IF YOU LOOKING FOR THEIR CUSTOMER SERVICES EMAIL ADDRESS, HERE IT IS!!
nectar_helpline@custhelp.com

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★☆☆☆☆

“Bonus points frequently not added and no response to...”

Written on: 06/10/2012 by ghostrider-topgun (1 review written)

I only use it as I might as well whilst shopping, but its so incerdibly frustrating when bonus points, particularly paper ones rarely get added in my experience. I hate them for it now! You used to be be email them and get a response, now with the web based submissions I get sod all response! I only wish there was some consumer protection in this area!! (read more)

Ghostrider-Topgun's Response to ghostrider-topgun's Review

Written on: 17/10/2012

IF YOU LOOKING FOR THEIR CUSTOMER SERVICES EMAIL ADDRESS, HERE IT IS!!
nectar_helpline@custhelp.com

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★★★★★

“Bad press hard to believe”

Written on: 21/08/2012

Used Nectar Rewards for years. Yes I've had the odd problem that has been put right usually immediately, within a couple of days at latest. All done online with no charge at all. Great job nectar keep it up. (read more)

Ted67's Comment

Written on: 01/09/2012

That's perhaps because you don't buy from Amazon often..?

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Debs50's Comment

Written on: 22/10/2012

I Dont send for vouchers I just shop bu using E

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★☆☆☆☆

“no value for money”

Written on: 20/08/2012

If you are not a big spender like me it will take AGES till your points are worth something.Tesco clubcard or Boots card are much much better! (read more)

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★☆☆☆☆

“terrible service”

Written on: 02/08/2012

I tried to register online my nectar card this morning. A nightmare. The Nectar website rejected the validity of my nectar card 3 times. In desperation i tried online nectar chat helpline - their answer was refer to customer servives with an 0844 number. After waiting 10 minutes finally got through to a man whose chinese dialect was so bad I could not understand him - all he said was 'delete cookies - delete cookies' like some sort of zombie. Sainsburys your good name as a retailer is... (read more)

Marionembley's Comment

Written on: 28/10/2012

I have had the same experience with nectar where my card has been blocked according to sainsbury's, who have no idea as they have given me conflicting information as to why on three ocassions, tried to register with no luck, tried to send email (through sainsbury's) but nectar would not deal with it until security response received, but can find no way to fill in response as emails keep getting bounced back, I have given up on nectar, I would not even give them one star, i no longer shop anywhere that gives nectar points

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★☆☆☆☆

“blocked card!”

Written on: 29/07/2012 by walthamstow1953 (1 review written)

Nectar blocked my card after writing on the help line to say I could not redeem my £24.37 - i have written to them, pleaded with them but still trying to get my money on my late husband who died 8 years ago's card. i offered the death certificate & still they just say its blocked & cancelled. who cancelled it? i have been using it for 7 years previous & he certainly didn't & i certainly didn't. be warned if you don't use it for 1 year good luck trying to get them to pay up! i can no longer... (read more)

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★☆☆☆☆

“ Lousy service!!! bad customer service !!”

Written on: 29/07/2012

I have spoken to a few customer rep. even been forwarded to the senior at the Nectar eStore helpline on 0844 811 0 811. I am totally not happy about the given answer, and helpless! In this day and age, I would expect the process to be instant when ordering the Amazon gift card with my nectar points. Oh No, it's gotta be 3 working days! (There's NO WARNING saying that it's going to take THREE WORKING DAYS to order the gift voucher before confirming my order?!) I just can't understand... (read more)

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★★☆☆☆

“bonus points not added”

Written on: 27/07/2012 by billybunter999 (8 reviews written)

I went thro the nectar website 4th april following the confused .com link for car insurance and the 1000points offer,i purchased a car insurance and waited for the bonus points,by 27th july they still did not appear after contacting nectar a waste of time i finaly contacted confused .com within 48hrs i got a result they contacted nectar and nectar are supposed to be crediting the points, this should never happen the points should be rewarded without chasing after them,i am now awaiting... (read more)

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★★★☆☆

“Could be better”

Written on: 26/07/2012 by SamABoka (1 review written)

Given that Sainsbury's try to position Nectar as almost their own loyalty card I would say that it's pretty disappointing. Versus Clubcard it seem to take a painfully long time to save points worth anything (Yes, I know I should be more loyal etc - hence the name!). We have started to try to use it at BP, Amazon, Play and Homebase etc, but even then it doesn't help much, and (other than Amazon which I think is wonderful) the shops seem a bit second rate or overpriced to start with... (read more)

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★☆☆☆☆

“Online Purchase Points Not Being Awarded”

Written on: 22/07/2012 by Myfallenheart (1 review written)

If there is a different loyalty scheme available to you, join it instead of Nectar. Like so many others I've had problems getting points added to my account when I click through to retailers using their website. Nectar refuse to add the points to my account despite my showing them the purchases made. One of which was supposed to be on double points at the time and was quite a substantial purchase. This is the most disappointing loyalty card scheme around with the worst customer service. (read more)

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★☆☆☆☆

“Sainsburys and Nectar at odds”

Written on: 21/07/2012

I don't have a nectar card. I have been told by Nectar that I can gift my points to someone who has a card at the till. I contacted Sainsburys about a month ago. They have finally informed me that I cannot do this and they train their staff not to allow it and their staff may be disciplined if they do so. If this is true, I am wondering why it took weeks to answer a simple question. Does anyone who works for Sainsburys know if they are trained in that way? (read more)

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★☆☆☆☆

“Waste of time”

Written on: 16/06/2012

WHAT A WASTE OF TIME ,TRYING TO COMMUNICATE WITH NECTAR ABOUT LACK OF POINTS ALLOCATION HAS PROVED TO BE A NIGHTMARE.TWICE PROMISED A NEW CARD THROUGH THE POST...NOTHING ARRIVES.TRIED CONTACT BY EMAIL,KEPT TELLING ME TO DO THINGS I COULD'N'T DO!! JUST THROW THE CARD AWAY,SAVES A LOT OF HASTLE. (read more)

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★☆☆☆☆

“false info”

Written on: 01/05/2012 by kjhlkjl

this is most ridiculous type of card I can say don't sign up and don't shop in their retailers, why? 1.expensive 2.other options 3 points don't go through NEVER (read more)

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★☆☆☆☆

“Bad Nectar card service”

Written on: 27/03/2012 by maureenhopkin

I waited 6 weeks for Nectar to reply, had sent in receipts, only shop in Bridgend Sainsburys n was awarded 8,000 points I hadnt earned, Told Cust Service instore, they told me to ring Nectar but I could not use their phone. Next time I shopped with same card, 8,000 points had disappeared n 740 were on. Now Nectar say they have (after 6 wks) referred it to investigations team (3 weeks on n still no reply), there is obviously something being worked here, I only have 1 card, still have same... (read more)

Guest's Response to maureenhopkin's Review

Written on: 26/04/2012

Maureen Hopkin AGAIN. Now 7 weeks from referral to local investigations team and NO communication whatsoever. Months and not weeks are going by without any answers. Have been advised to go via Trading Standards to report Nectar but as all these problems are occuring in Sainsburys Stores, at their tills, etc, it will have to be double complaint. I think I have given Nectar and Sainsbury's fair time to investigate and reply now. I urge all Nectar card holders to be aware because if you have any problems, they won't be sorted. Incidentally I wont enter a Sainsburys store again, If I am only the tip of the iceberg, maybe someone in authority will eventually sort out the problems?.

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★☆☆☆☆

“invalid card”

Written on: 09/03/2012 by descartes (1 review written)

i entered the Sainsburys store in Lower Addiscombe Road, Croydon. The cashier/ supervisor was teh most supercilious person imaginable I complained to sainsbury and also about poor cold manangement and two cartons of milk had "gone off" well before the sell by date. I was given credit on my Nectar card. when trying to redeem the credit I was informed the card was invalid. Contacted Nectar.. informed that the card had not been used for over twelve months and had become dormant. new card sent.... (read more)

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★☆☆☆☆

“Nectar Cards are a take on and the Police or MP notified.”

Written on: 18/02/2012

I am a carer for a disabled person and do all his shopping, he had saved up over £20-00 in vouchers but when we went to change them we were informed the card had been blocked. I then Telephoned the help number on the reverse of the Card (0870 4 100 100)and evenually found out this number was incorrect and I should phone 0844 811 0811. On telephoning this number I was informed that Nectar could not deal with me as I was not the Card holder. I went to my friend and together we telephoned... (read more)

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★★★★★

“BEST EVER LOYALLY CARD EVER ”

Written on: 01/02/2012

NECTAR CARD HAS BEEN A GREAT IDEA AS I DO ALOT OF SHOPPING ON LINE AND CERTAIN WEBSITES GIVE YOU THE NECTAR POINTS SO I KEEP GETTING NECTAR POINTS WHEN I GO THROUGH NECTAR I REALLY BUY OF AMAZON AND EBAY I NOTICED THAT I DID NOT GET A FEW POINTS FROM A EBAY TRANSACTION AND EMAIL NECTAR THEY ISSUED THE POINTS NEXT DAY I HAVE SAVED SO MANY POINTS WITH MY NECTAR CARD SO NEXT TIME I GO SHOPPING AT SAINSBURYS I WILL BE GETTING FREE SHOPPING GET MORE POINTS AT SAINSBURYS NECTAR CARD THAN... (read more)

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★☆☆☆☆

“Nectar refuse to honour points”

Written on: 08/01/2012 by ThePhoenix (1 review written)

I've had problems with collecting Nectar card points. Whenever I make an internet purchase I do so via the Nectar website to ensure I get my points. I've noticed that there are always problems when more than 25 points should be awarded. Latest purchase was £189 at Austin Reed, which is double points so I should have 378 points. After complaining to Nectar, they say their records show I never clicked through their site &/or cookies are not enabled on my browser. I have the Nectar toolbar &... (read more)

Witherfordway's Response to ThePhoenix's Review

Written on: 27/02/2012

I too have just experienced a similar problem and am being fobbed off by both Nectar and Expedia. I'm not sure how much further I am able to take this, but I urge others to avoid using Expedia if they are hoping to gain points. I had obviously made a purchase on the site so there is just no reason why they can't add them retrospectively when their website is at fualt.

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Brightnight's Response to ThePhoenix's Review

Written on: 15/06/2012

I am just disputing the same. Nectar claim that there are no clicks tracked for around £500 worth of purchases via Amazon e-stores. The only reason I have used Amazon is because I can get the points. Any idea where we can take this further as I am so angry and not prepared to let it go.

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Crawfie34's Response to ThePhoenix's Review

Written on: 13/07/2012

Im having the same problem too - i go through thier eShop website, the collecting points button goes green yet when i spend a lot of money on a site it never registers but for cheaper purchases it does. Customer service are absolutely useless, they never give a simple answer and blame it on the customer all the time.

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★★☆☆☆

“Problems getting points”

Written on: 25/08/2011 by AlH2011 (1 review written)

Have been using nectar for years and never had any problems. recently tho any bonus points i have been waiting for just dont go on. I am waiting for 4500 from an 02 deal, even tho i followed all instructions. I have used eshops before with no issues but seems difficult now. Still waiting for a response, maybe they are hoping i will give up. This wont happen. Not so sure if i would recommend them at moment. (read more)

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★☆☆☆☆

“YOU DONT GET YOUR BONUS POINTS”

Written on: 08/08/2011 by crawfie34 (5 reviews written)

Have had such a problem with Nectar always leaving off Bonus Points ive opted into and even Base Points, that ive now had to keep all receipts so i can go back to Nectar with proof of points earned, when after 28 days ive still not received points. Even the same with the Eshops - you have to chase anyone associated with Nectar to actually get your points put on. Getting fed up with them. Customer service is pretty useless too and never answer the question you contact them about! (read more)

Guest's Response to crawfie34's Review

Written on: 25/08/2011

I am having same issues with them at the moment. Was working fine but suddenly all the big bonus offers have been after not going on, even tho i do everything they ask. Fed up having to chase.

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★☆☆☆☆

“JUST LOOKED AT MY STATEMENT ONLINE AND IT SAYS THAT...”

Written on: 24/01/2011

JUST LOOKED AT MY STATEMENT ONLINE AND IT SAYS THAT IVE SPENT 4,000 POINTS IN SAINSBURYS. THIS IS NOT TRUE SO SOMEONE SOMEHOW HAS BEEN SPENDING MY POINTS???????????????????????????????????????????????? THIS NEEDS TO BE LOOKED INTO AS THIS IS CLASSED AS THEFT! (read more)

Guest's Comment

Written on: 02/06/2011

had exactly the same problem and nectar just dont want to know evn tho i work for a partner company, can prove i was at work 150 miles away when the deduction happened and it was in one of our stores!

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★☆☆☆☆

“I have been having problems with Nectar card points...”

Written on: 16/11/2010 by bargainhunt (1 review written)

I have been having problems with Nectar card points for 6 months now and its left me wary of purchasing products with the promise of 'extra' points!!

I ordered a pay monthly mobile from Orange and purposely waited to purchase until the Nectar offer of an extra 7500 points was available. I had gone through the 'nectar point' procedure many times before and so knew exactly what to do but went through beforehand just to double check. After all I was only buying this particular model to gain... (read more)

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★☆☆☆☆

“Having had a Nectar card for several years it has...”

Written on: 05/04/2010 by beatricek (4 reviews written)

Having had a Nectar card for several years it has given me nothing but grief as I recently decided to find out what it was all about. Till then all it was about was being swiped on occasions but nothing was ever offered from it. Contacting Nectar customer service of course on a 0844 number they requested my date of birth as well as other details from me. Having had my ID stolen on 4 occasions I am now reluctant to give out private details unnecessarily. They would not talk with me as I... (read more)

Guest's Response to beatricek's Review

Written on: 02/07/2011

Come on - you'd be equally annoyed if they didn't ask any security questions when calling up about your account, otherwise anyone would be able to phone up and get ALL of your personal details!

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★☆☆☆☆

“Twice now I've had huge problems trying to do...”

Written on: 12/03/2010

Twice now I've had huge problems trying to do something simple such as redeeming Nectar points for an Expedia voucher. I've spent the past hour being told to phone someone else, being lied to and being purposefully cut off as soon as I ask for points to be redeemed for an Expedia voucher. Nectar are the lowest of the lowest. (read more)

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★★★☆☆

“Nectar points are a great idea, you shop in certain...”

Written on: 04/11/2009

Nectar points are a great idea, you shop in certain places (Sainsbury, BP) and are rewarded with points. Over a period of a year they can add up to a fair amount.

Unfortunately Nectar have little in the way of security as we discovered to our cost. We had saved about £120 worth of points over a year, when shopping in Sainsbury's recently we discovered someone had helped themselves to 23000 points (£115). At first the call centre staff (based in India) didn't have an answer, I guess it... (read more)

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★★★★★

“Although using Sainsbury's for the main shopping is...”

Written on: 09/10/2009

Although using Sainsbury's for the main shopping is more expensive than some stores, at least the Nectar points can be used to offset costs like the Christmas shop! I use my card every time I fill up at the garage as well! Over the year I accumulated about £30.00 just from the fuel alone. I had over £60 in total last Christmas. Free, easy to use - daft not to really! (Also be cheeky when at the checkout somebody says they don't have a card, ask if they wouldn't mind if you had their points -... (read more)

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★☆☆☆☆

“I've had a Nectar card since it replaced the...”

Written on: 06/09/2009

I've had a Nectar card since it replaced the Sainsbury's Reward Card. I had £50 worth of rewards on my Sainsbury's card but Nectar conveniently lost all the details of this when it was transferred so I lost out on those rewards. I've recently found that my Nectar card is no longer registered and so new points are not added to it and, once again, all the points I've collected over the years have disappeared. I've just had a chat with the Nectar Chatline, but the only response I got from... (read more)

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★☆☆☆☆

“The Nectar Card scheme needs to be closely monitored...”

Written on: 28/08/2009

The Nectar Card scheme needs to be closely monitored and if you are not prepared to monitor your points online at nectar.com then you may be missing out.
In the past three months I have signed up to three bonus offers and not received the points within 28 days and had to contact Nectar to get them rewarded (Sainsburys and Thomson Local).
Similarly Hertz only awarded normal points even though I signed up to triple points.
I have also not received points from Beefeater at all when my card... (read more)

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★★★★☆

“To get any value out of Nectar Card you really have to...”

Written on: 01/04/2009 by nintendonut

To get any value out of Nectar Card you really have to play the game. If you are only going to use it when you shop at Sainsbury's then you could be waiting a very long time to get any value back. As a sainsbury's reward card I'd give it 1 out of 10.

The smart people use their Nectar card at BP, EDF Energy, Nectar Wine Club (not a bad scheme) and Nectar eStores (you get points on your online shopping at Amazon, eBay and about 200 more online retailers).

If you want to boost your points even... (read more)

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★★★★☆

“easy to collect on some major online shops, lots of...”

Written on: 19/11/2008 by lisajlb1970 (2 reviews written)

easy to collect on some major online shops, lots of choices for gifts especially as you can change them for argos vouchers

good system, easy to use great online account system and can easily accumulate a lot over xmas, shame not many high street stores can collect from (read more)

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