Harrods Reviews

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3 stars
Average rating for this product is: 3 out of 5

From 1 rating and 7 reviews

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Average Ratings for Harrods

  • Quality of service2.8 stars
  • Layout of shop4.2 stars
  • Value for Money4 stars
  • Reviewer Ratings3.1 stars
  • Overall Rating3 stars

7 Reviews For Harrods

  • steliodibello 15th Jun 2009

    Reviewer rating: 5 stars


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    Good Points: Great Customer service, and great on line experience!


    Bad Points: they don't sell on line all the products that they have in the store


    General comments: Great Customer service, and great on line experience....a MUST for all Harrods lovers....personally I think that's a good value for money...

  • goldenlinx Rank: Lance Corporal 15th Nov 2008

    Reviewer rating: 5 stars


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    The customer services was excellent because I was walking down this isle and I fell over and the staff came over and was fussing around me asking me If I wanted a drink and directed me to a diner which was just around the corner which is what you call excellent customer services.

    I will hopefully be returning to Harrods in Janaury for the sales.

  • Guest 19th Dec 2007

    Reviewer rating: 1.5 stars


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    Attended yesterday to get my traditional photo with santa as i send it to my grandma from all over the world every year as her gift and was denied by customer services. Advised i was too old to see santa and only children are allowed! I'm sorry but who decides when a 25 year old is too old to get a photograph to make her grandma happy. Will never go back there!

  • jutt Rank: Corporal 1st May 2007

    Reviewer rating: 0.5 stars


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    Even though I will continue to shop in the London store, I will never waste my time using their online store again.

    Also, the Burberry golf gloves I received from Harrods had crumpled packing and looked like a return item.

  • corrina mcsherry 23rd Nov 2005

    Reviewer rating: 5 stars


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    Myself and my mum have been traveling from Newcastle for 24 years every Christmas and Harrods is our first stop. We go every December it makes Christmas for me I am able to get something different whatever it costs it's only once a year. My Mum is having problems with her legs so it takes longer to get round but I'm not bothered long as we get there and when the time comes she cannot make it I hope I will find someone else to go with ( you better feel sorry for my hubby) well done Harrods x

  • hackneyguy Rank: Staff Sergeant 17th Jun 2005

    Reviewer rating: 1 stars


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    If you want to find something - anything - then you will probably find it in Harrods - at a price. That is if you know where it is or stumble upon it accidently as sign/directions are rare and confusing and the shop assistants vertualy non existant and the ones you find too busy to help or don't understand your request. All this frustration leads one to one of the numerous bars or restuarants for a well deserved break (or the Chocolate fountain for a real treat) which are all most excellent!

  • GREEN01 Rank: Lance Corporal 13th Jan 2005

    Reviewer rating: 4 stars


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    Harrods Department Stores: I have been to Harrods on a number of occasions. It is the first store I wish to shop in when I visit London. Ususally it is friendly, easy to shop in and the staff are very helpful. But through this years sale periods I have found it to be crowded. It is hard to get any service and staff are too busy to serve as usual. Perhaps more staff was required to meet the demands.