Merchant Court Hotel Reviews

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2.3 stars
Average rating for this product is: 2.3 out of 5

From 0 ratings and 3 reviews

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Average Ratings for Merchant Court Hotel

  • Value for Money2.5 stars
  • Overall rating2.3 stars

3 Reviews For Merchant Court Hotel

  • shanefioraso 6th May 2008

    Reviewer rating: 0 stars


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    Good Points: No real good points, a bad experience


    Bad Points: Charged again when we had already paid for a room


    General comments: We had booked a room at the Merchant Court Hotel through a travel agent and we were delayed on our arrival. The hotel did not honor our booking or payment and we had to pay again, there was no refund and they then tried to make me pay for room service that was never ordered. A very ordinary hotel experience

  • annabelp 5th Nov 2004

    Reviewer rating: 2.5 stars


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    We stayed in the Merchant Court Hotel for 4 nights in Oct 2004 & were very disappointed. It was advertised in the UK brochures as a 5* hotel which it definitely was not.

    Check in was painful to say the least with the staff member being very unhelpful. She would not give us the room upgrade we had booked nor allow us a late check out on our day of departure. We went back to another member of staff the next day who sorted us out immediately with no problem at all.

    The room was very small & b ...

  • ajstephen Rank: Lance Corporal 18th Oct 2004

    Reviewer rating: 4.5 stars


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    Excellent family hotel with great facilities. I have now stayed at the Merchant Court twice once with the entire family (2 kids aged 5 and 2) and have an excellent time.

    Rooms where not too small even with the four of us in the room. The pool was excellent, the restaurants great.

    Close to everything, MRT is right next door and its only a 15 minute wall to the Merloin along the river, 15 minutes to the raffles and 10 minutes to China Town.

    The staff were extremely friendly and helpful an ...