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| Content | 3.7/10   |
|---|---|
| Value for Money | 3.5/10 |
| Reviewer Rating | 3/10 |
| Overall Rating | 3/10 |
Full review by
Guest.
on 15th Aug 2008
User Rating : 0
Respect :
0
An administration error and could not take money from my bank. Because of this they sent me 16 emails while I was away on holiday. They then (even though it was their fault) suspended my account and tried to charge me an "administration fee".
Guest.'s review and ratings | 43 words
Review by
Guest.
on 11th Jul 2008
User Rating : 0
Respect :
0
Dataflame said in an email, that my money is going to refunded into my bank account with in 7-10 business days, but it is about a month there is no money in my bank that I am aware of. I several times requested for my domain to be transfer, but no reply yet it seems. Therefore I do not recommend data flame.com
Guest.'s full review | 82 words
Review by
koba123
on 3rd Jul 2008
User Rating : 0
Respect :
0
I signed on to Dataflame and for hours my reseller hosting was not activated and I then asked that the account be cancelled and my money refunded. Dataflame has not yet responded to my request for a refund.
koba123's full review | 38 words
Review by
bboyneko
on 3rd Jun 2008
User Rating : 0
Respect :
0
They suspended my site they host when a few people emailed them complaining in my opinion. I hosted a forum and the users started fighting amongst themselves. They emailed dataflame when someone called them a name or posted an insulting picture.Dataflames response was suspension it seems. I have been a customer for many years and now I do not recommend Dataflame.
bboyneko's full review | 69 words
Review by
kmccloskey
on 20th May 2008
User Rating : 2
Respect :
0
Dataflame are cheap for me, but once I signed up with them it's hard to remember that alongside this I get unhelpful customer service. Things went well at the beginning, then they changed the interface without any notice and since this my 'sitebuilder' had bugs that meant other people's webpages suddenly appearing on my site - this happened a couple of months back and they don't take responsibillity as far as I am concerned. I can't wait to cancel, which I'll do as soon as I can pay more for a q ...
kmccloskey's full review | 167 words
Review by
Guest.
on 21st Apr 2008
User Rating : 1
Respect :
0
It has been difficult to speak to a manager. When issues escalate or staff are rude in my opinion there is no one to contact and despite repeatedly asking for a manager (over a 4 day period) I have not been contacted by anyone with any type of authority within the company as far as I am concerned..
Guest.'s full review | 59 words | 1 comment added.
Review by
Guest.
on 17th Apr 2008
User Rating : 0
Respect :
0
I set up one website with them, and when I'd just about finished it the pages all went haywire, so I emailed them to delete my account as the only alternative contact was a premium rate number. Several days later I received an email asking me to open another account. I decided to give it another go, and after spending a very long time setting up my site, I found 99 percent of my information( and there was a lot) had disappeared as far as I am aware. Tried to email them again, but the email came ...
Guest.'s full review | 180 words
Review by
ezderek
on 6th Apr 2008
User Rating : 0
Respect :
0
I joined explaining what I needed and after 1 week it was obvious they could not supply it as far as I am concerned. I canceled the order and asked for a refund. That was in 2005. In 2008 they took money from my account without informing me.
I have a picture of the cancellation page the day I processed it. I took this picture because in just 1 to 2 weeks I realised I might not be happy with Dataflame. Therefore I do not recommend this web hosting company.
ezderek's full review | 86 words
Review by
Guest.
on 30th Mar 2008
User Rating : 8
Respect :
0
I have been with these guys for over 2 years, not really had any major problems. I work in the web area, and i do see a lot of people always trying for a hasty refund for something or other (no i am not affiliated to dataflame), so I do wonder how valid some of these negative comments are! Anyway, the downtime has been minimal. As I mentioned above, all the included features are quite pleasing, but they are a bit light on Sql databases! My only gripe would be that certain sites that I host via d ...
Guest.'s full review | 200 words
Review by
jrs1962
on 3rd Mar 2008
User Rating : 0
Respect :
0
Customer service very very snotty just keep harping on about I agreed to terms when signing up
Cost me another years subscription when not wanted and then instead of trying to keep me happy they charged me for canceling too late only received a portion of money back
Thought everything over with until this year and they now are trying to charge me for domain name.
Why they could not have advised me then
received email again today saying I have to click on link to cancel.
But don't have details no ...
jrs1962's full review | 141 words
Review by
Guest.
on 31st Jan 2008
User Rating : 9
Respect :
0
Would highly recommend them and no I haven't got an affiliate link attached to this review!
Guest.'s full review | 149 words
Review by
markwilla
on 16th Jan 2008
User Rating : 5
Respect :
0
In my experience, not a very good hosting company that makes up for its "overloaded" hardware with good Live support.
I do not recommend Dataflame.
markwilla's full review | 98 words
Review by
manojb
on 11th Jan 2008
User Rating : 10
Respect :
0
Dataflame Keep it up ... I have recommended many of friends for using dataflame!
manojb's full review | 53 words
Review by
webdeveloper
on 13th Nov 2007
User Rating : 0
Respect :
0
Customer service is horrific, in my experience, you feel like you're dealing with inflexible money-grabbing cretins. You can get a cheaper, more polite service elsewhere.
webdeveloper's full review | 96 words
Review by
snide
on 29th Oct 2007
User Rating : 0
Respect :
0
Dataflame tried to charge me arbitrarily and dismissed my complaint. I would not recommend this web hosting company.
snide's full review | 24 words
Review by
kevinlei
on 26th Sep 2007
User Rating : 0
Respect :
0
When I tried to cancel my host, it was the beginning of the nightmare. The auto renew can't be disabled and when you got the renew notice, it is already too late because you need to cancel you host 21 days in advance. No way to escape because they store you credit card details. I got the bad experience twice with Dataflame. The second time because they sent an email about billing policy change. The email said account has to be manually renewed otherwise the account will be suspended. But when t ...
kevinlei's full review | 209 words
Review by
flexy
on 1st Sep 2007
User Rating : 2
Respect :
0
I wouldn't recommend Dataflame to anyone who values uptime and problem-free hosting solutions... Try Hostgator for that! On the other hand, if you're strapped for cash and don't depend on your hosting for business/clients, you'll probably OK. If you asked me who'd be the perfect customer for this lot, I'd probably say Computing/Technology students.
flexy's full review | 161 words
Review by
MercMan12
on 19th Aug 2007
User Rating : 4
Respect :
0
Real problems with communication. Who are these people? I took a Dataflame account on one package, and then asked to swap to a different package. The next thing I knew was my website got deleted and I lost everything. Up-time was generally good. An option to take as long as you never need to communicate using simple English.
MercMan12's full review | 82 words
Review by
Phil1985x
on 12th Aug 2007
User Rating : 9
Respect :
0
I hosted a website and email with Dataflame for 2 years, and in that time it's not failed!
They are very helpful when I contact them via live chat on their site, and they quickly resolve problems.
They are able to provide additional features not on their site, just ask them.
Way better than my last provider "Fasthosts"!
Phil1985x's full review | 57 words
Review by
fran105
on 1st May 2007
User Rating : 0
Respect :
0
I've been with Dataflame for just over a year. My account just renewed automatically, but I didn't have the money in my account to cover it, so the first I heard of it was them threatening court action, plus they had added on a hefty fine. I was told I could speak to someone until I paid the bill. Then when I paid the bill, it turned out they had deleted all my files, but when I told them they said my files were never there and their records are never wrong.
I'd stay well away from these ...
fran105's full review | 105 words
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