Dataflame - www.dataflame.co.uk Reviews
Latest Reviews
★★★★★
“Great online support”
Written on: 21/05/2013
When I wanted to move my Wordpress site from one domain to another, the online support staff guided me through a long process that I would not have been able to work out myself. They were patient and detailed in their responses. Now my site is up and running, very happy. (read more)
★★★★★
“Good Advice”
Written on: 20/05/2013 by Deltron
Very clear advice, to the point. Easy to follow. Very patient with non-geeks! I need more experience with you to comment further. (read more)
★★★★★
“this host providers is awesome”
Written on: 16/05/2013 by webguy
The services provided by this guys, especially the control panel, is very good, it contains all the features and settings you ever need to configure your site, take my word for it, the control panel is not daunting at all and is easy to navigate (read more)
★★★★★
“Dataflame chat online support is excellent,”
Written on: 14/05/2013
I didn't have to wait long to get dataflame's attention. On twice occasions. Chat lasted at least 50 minutes long but they were determined to fix the problems I were having with our mail server. Got it fixed eventually. (read more)
★★★★★
“brilliant and helpful advisors”
Written on: 13/05/2013 by papella
I've used the live talk twice no for a couple of reasons and the advisors have been really helpful and patient especially as i've not hosted my own site before. Would highly recommend (read more)
★★★★★
“Good hosting, good support.”
Written on: 11/05/2013
I've hosted a number of domains with Dataflame over the years and they've always been very reliable. When I have had issues their online support is always very prompt and have always provided solutions. I have no hesitation in recommending these guys. (read more)
★★★★★
“fast and safe”
Written on: 03/05/2013
I have used them for over 6 years now and been very happy with the service in all this time..I like the support I get from their online and email based team and all issues and changes have been dealt with slickly. I can recommend them highly and dont expect to be changing provider (read more)
★☆☆☆☆
“Sharks! Steer well clear!”
Written on: 27/04/2013
I've been a Dataflame customer for many years now and today I decided my domains required Whois privacy. Dataflame charge £15 + vat per domain which is cost prohibitive for multiple domains, so I made the hard choice to find a new registrar who offered free Whois privacy. I then logged into my Dataflame client area to unlock my domains for transfer but couldn't see a way to do that. Using their awesome online chat I asked their support how unlock domains and they provided me with a URL... (read more)
★★★★★
“jack was fantastic!!!!!!!”
Written on: 23/04/2013
They were great and got to the problem and fixed it right away. (read more)
★★★★★
“Fantastic help desk - all problems sorted!”
Written on: 03/04/2013 by Pattexx (1 review written)
Great live chat help-desk! Very impressed about the in-depth knowledge, patience and step-by-spep approach with easy to understand information and good explanations. The operators are also very friendly - a pleasure to deal with. I feel like I am in good hands with Dataflame web hosting. I have recommended and will further recommend Dataflame. (read more)
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Showing 1 - 10 of 199 Reviews
★★★★★
“Help cancelling a domain that is not in use.”
Written on: 29/03/2013 by Leyloo
I use Dataflame to host my websites and the after care support is fantastic. A good example is today DS Jane was very friendly and quick and gave me clear explanations on how to cancel a domain I owned. She even offered to remove it for me as I was not sure how to do it myself. They go beyond what you need to make sure all your issues are resolved and if you are unable to complete the task they will do it for you. I think they are so good I have recommended them to a few friends and I... (read more)
★★★★★
“Fantastic Support”
Written on: 29/03/2013
I was with Dataflame for about 7 years before I no longer needed the domain. In that time I have had several issues (mostly my own fault) and every problems has been resolved quickly and by excellent people. Never once have I been left frustrated or without an answer. I would heartily recommend them. (read more)
★★★★★
“Help with db access”
Written on: 26/03/2013
I had a challenge to access a new mysql database hosted by dataflame using the Toad freeware. I got stuck with security options which the Dataflame team helped quickly resolve. Their response was timely and helpful. A great service and highly recommended. (read more)
★★★★★
★★★★★
“Very good”
Written on: 25/03/2013
Great customer service, especially thanks to 247 live support. (read more)
★★★★★
“Quick helpful support”
Written on: 18/03/2013 by WebGraphicsLtd
I had a problem with my Wordpress site and spoke to [name removed] and he helped me make sure the install went well after a few tweaks. VERY good service! (read more)
★★★★★
“Excellent Service Prompt responses”
Written on: 13/03/2013
thank you very much, you people are fantastic, and your quick action and professionalism are greatly appreciated. thanks again (read more)
★★★★★
“Fantastic service”
Written on: 06/03/2013 by SandyAlexander
The data flame team went the extra mile for me. Thanks guys! (read more)
★★★★☆
“Support”
Written on: 01/03/2013
The support crew at Dataflame are absolutely invaluable to my small business - they always respond within minutes and help until my problems / questions are resolved. (read more)
★★★★★
“Excellent online support”
Written on: 01/03/2013
Instant and actually human and helpful support from DS David :) I now have enough information and the reassurance to buy a domain name and web hosting with them. (read more)
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Showing 11 - 20 of 199 Reviews
★★★★★
“DS Jane was Excellent”
Written on: 25/02/2013
What an absolute gem this lady was problem solved in mins. and such a great service. no more needs to be said really. to friends and family i would just say exceellent service and fast.... (read more)
★★★★★
“Great Service”
Written on: 16/02/2013
Love the 24 hour support, always very helpful to the less educated in internet servers (read more)
★★★★★
“FTP not working”
Written on: 15/02/2013
Had excellent service working out problems with my squirrel mail and access to the source code of my website via FTP. Thank you Data Flame. Hugo Hardy (read more)
★★★★★
“Data Flame Support”
Written on: 15/02/2013
We've been using Dataflame for several years now and can confirm the consistency of their high quality Live Support. All hours and very patient and understanding. Highly recommended. (read more)
★★★★★
“I love Barry!”
Written on: 07/02/2013 by tiwarih
I work for a charity and had been quoted £2000 to move our one page website to another hosting site and a further £800 to add 4 pages (almost identical) to the site!! Instead we found dataflame and I spent 3 hours working with Barry, the man on the livechat, who talked me through it all step by step. He was fantastic. I'm not from a techy background - I manage business relationships with catering firms regarding the seafood products they buy. So to be honest, dataflame, cpanel, file... (read more)
★★★★★
“Great customer service !!!!”
Written on: 02/02/2013
I asked assistance for buying a new domain and hosting and transfering a website to a new domain with dataflame and they were absolutely fantastic.I never had to wait and they guide me with everything needed and in few minutes everything was done.100% recommand to anyone.Thank you (read more)
★★★★★
“great tech support”
Written on: 01/02/2013
have had a few issues due to disk size which was sorted straight away, allways great team at dataflame..!! (read more)
★★★★★
“Helped when our site went down”
Written on: 31/01/2013
We had a issue with our site in that it appeared to be hacked and some of the pages disappeared. I contacted support and within the hour Dataflame had restored a complete back up of our site. Would recommend this company to everyone looking for professional hosting A+++++ (read more)
★★★★★
“Great Service”
Written on: 27/01/2013
I've been with Dataflame for 5 or 6 years now and quite frankly love the fact I never need to worry about hosting. In fact its only once every couple of years when my renewal comes up that I need to dig out my password - testament to the great service they provide. (read more)
★★★★★
“Great support”
Written on: 27/01/2013 by netfans (1 review written)
I am a customer of Dataflame since 2003. I am a reseller and i have under my ombrella about 55 domain names of my customers. 24hr support is a must. All people at support are very kind & helful. 10 years are a lot of xperience to qualify a partner. this is what dataflame.co.uk is for me a valueble partner. (read more)
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Showing 21 - 30 of 199 Reviews
★★★★★
“Great service that is scalable, responsive & accessible”
Written on: 26/01/2013
I've been using Dataflame for over 7 years. The service is great; price point is competitive but the real beauty of Dataflame is the 24/7 online support. The support is very responsive & provided you are patient, they will address a lot of problems you may have, even on the low cost shared servers. You also have a lot more freedom on their shared servers to adjust various settings (such as PHP, MX records etc) and if you cannot do it yourself, you can ask online support. I've never had to... (read more)
★★★★★
“Dataflame technical support”
Written on: 18/01/2013 by apmoxey
Generally, the dataflame service runs just fine with no problems. But when there are problems (some of which are down to the user i.e. me!) the technical support guys are very efficient and very helpful in sorting things out. Moreover they are prepared to iterate through different solutions if the first one doesn't work. (My problems have all been to do with email) (read more)
★★★★★
“David is top class”
Written on: 10/01/2013 by kieron_lyons
It seems everytime I have a problem I get David, nothing is to much trouble for him he should get a pay rise today. (read more)
★★★★★
“excellent service, no quibbles”
Written on: 09/01/2013 by themarino (1 review written)
Before purchasing hosting services I did some research. I also used the online chat with Dataflame to ask a few preliminary questions and received very helpful answers immediately. When I purchased the hosting package also bought an extra that I then discovered I didn't need - I contacted Dataflame asking for cancellation and refund for this extra, they processed my request and refunded the cost immediately. I have had no problems with the service, my package (basic level hosting) has all I... (read more)
★★★★★
“Impressive service thus far”
Written on: 05/01/2013 by tomtomleeds
I used the live chat function of Data Flame having yesterday purchased a domain name and hosting. I know a bit about computers but by no means am i technical. I input all the settings via the outline suggested by them for pop3 and smtp. I had a very helpful service from two persons on two occasions who first rectified the webmail options for outgoing e-mails and then helped with the settings for my virus scanner in order to allow my e-mail client to work correctly. Also i have used the... (read more)
★★★★★
“Technical support”
Written on: 04/01/2013 by jobot
My computer recently crashed and I lost my password etc. When I asked for help the Dataflame team always answered within hours and sometimes minutes. I was very impressed and grateful. (read more)
★★★★★
“Great Hosting, Great Price, Great Service”
Written on: 03/01/2013 by hologram
I use Dataflame for internet hosting whenever I need hosting. Everything is simple and email is included whereas it can be an extra with some providers. I needed to sort out small problem with email today and the support guys just made it all happen. I shall continue to used Dataflame and happily recommend them. (read more)
★★★★★
“Excellent support”
Written on: 02/01/2013 by samhudd (1 review written)
I purchased hosting from Data Flame on the strength of a recommendation on a review site. The hosting has been rock-solid, and has very easy installation of wordpress which I use as a CMS. There was only one small issue with the webmail function. After working flawlessly for 2 years, for no reason I stopped receiving inbound emails. I contacted their support and received a response almost immediately and rectification within an hour. Overall, a very positive experience. They may not be... (read more)
★★★★★
“Great 24/7 Online Support”
Written on: 31/12/2012 by Abwa
Technical support is just amazing on Dataflame whenever I encounter a problem on our domain control panel. The support and the detailed assistance I receive makes my entire experience as user friendly as it can be. The support staff response times have been encouraging, actually it makes me come back every time I encounter a technical difficulty or need clarification on some domain hosting issues I'm not so comfortable with. The hosting packages are also reasonable and provides... (read more)
★★★★★
“Windows 8 mail support”
Written on: 17/12/2012 by modelmaker (1 review written)
Contacted DATAFLAME on another subject, resolved that issue and then advised of problem I was having with Microsoft support, microsoft were stumpted about why my emails would not send from microsoft mail in windows 8 . Microsoft wanted me to reinstall windows 8 such that I would lose all installed programmes. Microsoft suggestion to resolve was unacceptable. Microsoft claimed they had tested my email settings from their end and they had worked OK. That was a lie. William from DATAFLAME was... (read more)
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Showing 31 - 40 of 199 Reviews
★★★★☆
“Problem with an add on domain”
Written on: 15/12/2012
I was having problems with one of my add on domains which kept going to my main site rather than the add on one. The Dataflame techicians soon sorted it out with a couple of emails and it now works fine. The problem had been with the way I set it up but they were able to tell me exactly what to do and even gave me screen shots to help. (read more)
★★★★★
“Website”
Written on: 14/12/2012 by Elite2012
Ds William helped me today, and was very helpful he managed to help me with my enquiry and as I am not do good with these matters he dealt with everything for me and I am so happy with his service. There were no issues that I was unhappy with. (read more)
★★★★★
“Best I've Ever Had”
Written on: 09/12/2012 by Darwa (1 review written)
I've been using creating my own websites since the mid-nineties and I've had a lot of webhosts in that time. In the last 3 months since I switched to Dataflame, I've not had any problems with their service. In fact, I've requested help on 3 occasions and my issues have been resolved within an hour. Their response time and helpfulness really set them apart from their competitors. (read more)
★★★★★
“Top Hosting Company”
Written on: 07/12/2012 by Tonymac
Been with these guys since 2007 and during that time have had no problems at all - just complete satisfaction with the product itself as well as the help I've received (which has been quite a bit) in record time - every time! Would wholeheartedly recommend to any individual or business that wanted to leave everything in their knowledgeable and safe hands with total peace of mind! (read more)
★★★★★
“Very Impressed”
Written on: 05/12/2012 by Reviewerwirral
Been struggling with a problem but when 'Dataflame-Jane' got on board she helped me sort it out in under 2 minutes. Very grateful! (read more)
★★★★☆
“Great support”
Written on: 30/11/2012
We have generally always received good and prompt support from dataflame support team via the ticketing system. Lately we moved our mail boxes to an external exchange account and had problems using the PHP form mail from DF hosted pages. I got in touch with DF support and had an exchange of information back and forth and the team have been very supportive and helpful and resolved the issue which was a big relief. (read more)
★★★★★
“quality webhost”
Written on: 25/11/2012 by wesfreeman (1 review written)
good price, great features, very responsive support, I think I chose the right host! (read more)
★★★★★
“Database help”
Written on: 21/11/2012 by Zoe_Barrow
I managed to screw up our websites database, but with Dataflame's usual calm patience everything was restored perfectly. Thank you Dataflame, your great. (read more)
★★★★☆
“Sitebuilder”
Written on: 20/11/2012
Dataflame gave excellent support as I attempted to 'publish' my website content using Sitebuilder. Without their quick, positive and encouraging responses I might have given up. It is great to know that the support is there when you need it. If/when I hit snags in the future I'm confident Dataflame will work with me to work through the issue. (read more)
★★★☆☆
“Dataflame Review - Good at Solving Issues when they happen”
Written on: 20/11/2012
I've used Dataflame for 6 years and found them to be reliable and prompt when issues arise. Most issues I've had have been resolved within an hour or two. There are a few niggles I'd mention; particularly with regard to information provided; when I have had issues they have typically just fixed them (great!) but not explained what was wrong or how I could avoid such issues in future. There also seems to be some confusion in domains and how they are registered - I run a domain that I'm always... (read more)
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Showing 41 - 50 of 199 Reviews
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