Dataflame - www.dataflame.com Reviews

★★★★☆
4.3 / 5
420
84% of users recommend this
  • Value For Money

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Latest Reviews

★★★★★

“Fantastic support ”

Written on: 03/04/2016 by TomSykes (1 review written)

Really pleased with the support they have provided while we transferred domains and connected them to our new website. She has been an absolute star, has made the process smooth and as easy as possible and the agent working on the live chat, which was even available on a Sunday, was just as impressive!… Read Full Review

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★★★★★

“Excellent Support”

Written on: 03/04/2016 by 99Pruitt (1 review written)

I have had a few occasions recently to contact support with a new domain installation and they have been incredibly helpful. Always resolving my difficulties very quickly. It is really nice to know there is a reliable safety net in place. Thanks very much… Read Full Review

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★★★★★

“Helpful”

Written on: 02/04/2016 by Youngci94 (1 review written)

No problems and helpful whenever I need it in the online chats… Read Full Review

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★★★★★

“Chat support works fast!”

Written on: 31/03/2016 by JacquelynCarr303 (1 review written)

Generally very happy with Dataflame, which I have been using to host a number of small sites for myself and friends. A couple of sites got hit by a brute force attack recently, which used up all the bandwidth and shut the sites down. This incident unfortunately coincided with my inability to log into the reseller control panel. I clicked the online chat support button, and tapped in my details. Less than 30 mins later I have regained access to everything and fixed the problem. Never used this… Read Full Review

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★★★★★

“Dataflame on-line support”

Written on: 29/03/2016

Resolved issue with connectivity to control panel very quickly. Was back up and running in minutes. Support member was straight to the point and very efficient. Many thanks… Read Full Review

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★★★★☆

“Quick and friendly support”

Written on: 29/03/2016 by JuliaCE (1 review written)

Our overall experience with the technical support team at Dataflame has been really positive. Having our business domain and email with Dataflame, we have experienced occasional issues like servers being temporarily down or our email quota being downgraded by mistake. However, the technical support team's response time has always been instant and the issues have always been quickly solved with a helpful and friendly attitude. I have to point out their live chat service to be extremely useful… Read Full Review

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★★★★★

“surport”

Written on: 29/03/2016 by NikolasBreen (1 review written)

the support I got is superb can thank them enough. 10 out of 10… Read Full Review

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★★★★★

“Great Customer Services”

Written on: 28/03/2016 by 381Curtis (1 review written)

Outrageous customer services. Solved my problem immediately. Highly Recommended… Read Full Review

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★★★★★

“the person I dealt with was excellent.. answered all...”

Written on: 24/03/2016 by usRafferty357 (1 review written)

Excellent service, the person I dealt with answered all our questions and the task was completed in super quick time… Read Full Review

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★★★★★

“Wordpres site operations”

Written on: 24/03/2016 by bdMorrow58 (1 review written)

The online operation run by Dataflame is probably superior to anything on the Internet. I know of no other company where the ability to interface with a human being is so easy. I rate after service in anything that I buy on the Internet and likewise services too. Dataflame has been unfailing in anything that I have queried or ask for help on. This includes many questions where the operstors must have asked themselves "is this person serious"?… Read Full Review

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★★★★☆

“Helpful support service”

Written on: 23/03/2016 by purrplecat (1 review written)

I've used a few hosts, and have had problems of one sort or another with all of them. I end up coming back to Dataflame mainly because of their very helpful support services - especially the online chat - which sorts stuff out in real time with people who seem to know what they are doing. As with all hosts, some of the technical stuff can be tricky and sometimes using the control panel they provide can drive you a bit nuts, but the service and support is good, and very good value. Thanks… Read Full Review

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★★★★★

“Excellent Live Chat Support”

Written on: 08/03/2016 by Dominguez328 (1 review written)

The online live chat from Dataflame really is exceptional, everytime. I have been a Dataflame customer for almost 10 years and I have never been anything other than delighted with the prompt, clear and coherent advice I've received from the Dataflame online live chat customer support team, not to mention their patience - my internet/website knowledge is limited to say the least and the short video tutorials they provide take me through any issues step by step… Read Full Review

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★★★★★

“Quick and helpful response.”

Written on: 06/03/2016 by hcMcAllister395 (1 review written)

Every time I use Dataflame chat for tech support I get quick and helpful responses. Very pleased… Read Full Review

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★★★☆☆

“No - but hang on.”

Written on: 02/03/2016 by auosslkr (1 review written)

The support guys are quick to respond via the chat facility and usually solve problems fairly quickly. However, I've suffered 2 hacks during my time with Dataflame where all six of my Wordpress webistes were compromised. Dataflame deny any breach of their servers and suggested to me that my 'plugins weren't up to date'. Each website was running a different theme with 14 character passwords (letters, numbers and symbols) and all went down simultaneously. I'm willing to entertain any theories… Read Full Review

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★★★★★

“Awesome reliable help”

Written on: 01/03/2016 by tvMarsh165 (1 review written)

First class help as always . Fixed my issue very quickly. thanks… Read Full Review

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★★★★★

“Top support for a complete newbie”

Written on: 20/02/2016 by Smithmm10 (1 review written)

Very, very patient. Complete newbie here and they were a fantastic help… Read Full Review

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★★★★★

“Email issues - Fantastic Support.”

Written on: 16/02/2016 by RyleighMcCurdy (1 review written)

My emails wouldn't download but Dataflame support via live chat patiently sorted everything out. In the end he assisted me with remote access and set everything up for me. Fantastic service, great guy with great knowledge. Highly recommend Dataflame. We wont use any other supplier for our emails and hosting… Read Full Review

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★★★★☆

“Very satisfied”

Written on: 14/02/2016 by Jerimiah439 (1 review written)

Have used Dataflame to host websites for several years now. Find them to be very reliable and pretty good too at answering technical queries. If I screw up they are able to tell me how to resolve the problem so that I do better next time!… Read Full Review

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★★★★★

“Quick, efficient support”

Written on: 13/02/2016 by Demarion349 (1 review written)

He knew what I was after and guided me through the process online, using my own Control Panel I probably would not need to call support again for this issue… Read Full Review

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★★★★★

“Mail help”

Written on: 12/02/2016 by Mead445 (1 review written)

Prompt and efficient service to quickly resolve the issue… Read Full Review

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