New Reg Reviews - www.newreg.co.uk

★★★☆☆
2.8 / 5
76
49% of users recommend this
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Latest Reviews

★★★★★

“Simple process and great value”

Written on: 26/05/2015 by PR11DEL (1 review written)

I ordered my new number from New Reg, requested their 5* Transfer Service and paid my money - there was no hassle and my plate arrived on time, what more could I ask for? I would definitely recommend New Reg and would use the service again… Read Full Review

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★★★★★

“Great Friendly Service”

Written on: 15/05/2015 by HelenKI (1 review written)

I purchased a number plate from this company. Service from start to finish was fantastic, the friendly staff made the whole process so easy. I would certainly recommend New Reg… Read Full Review

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★★★★★

“My New Plates”

Written on: 14/05/2015 by CharlotPN (1 review written)

The staff are very friendly and knowledgeable. I shopped around and their prices are extremely competitive. It was a pleasure to deal with them and they sorted everything out for me in a short time hassle free. I really can't rate them high enough… Read Full Review

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★☆☆☆☆

“Total waste of time !!!!!!!”

Written on: 05/05/2015 by Rayxj435 (1 review written)

Ordered a number plate for my daughters 21st , got sent an e mail to tell me they would be in touch . 3 weeks later when I eventually got through to them they told me the plate had been sold to someone else ????? Blamed it on someone they had just sacked as he wasn't doing his job properly , very sorry Yadah Yadah yada usual excuses and guff , don't even bother with this company… Read Full Review

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★★★★★

“very good service from start to finish”

Written on: 14/04/2015 by 451Harper (1 review written)

Looking at the other reviews wasnt sure if i was doing the right thing in using this company, but im glad I did as I received excellent service and the plate and documents arrived within 2 weeks. … Read Full Review

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★☆☆☆☆

“Time wasters”

Written on: 08/04/2015 by Rockhead667 (1 review written)

I wanted to sell my plate. I was happy with their valuation and accepted it. Then - nothing. I went through the process a second time. Still nothing. I emailed them and that just bounced back - yes, the contact email they give you doesn't actually work. It appears that there is in fact NO process for selling your plate - it is just another way of bringing users to their website. They've wasted a good chunk of my time, and I sure as hell wouldn't buy (or try to sell) anything from them. Avoid!… Read Full Review

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★☆☆☆☆

“Do not buy from here!!! The worst service ever!!”

Written on: 26/03/2015 by MitchellRowe (1 review written)

I brought my dad a number plate for his 50th birthday. I ordered the plate over the phone from Australia to be delivered to my dad in the uk. I paid thinking he was going to receive the plates within 10 days. He had sent his paper work off. Dvla hades registered his normal plates and 3 months later he finally received his personalised number plates from new reg!! In that 3 months he had no number plate registered on his car , his insurance was void!! We made numerous phone calls from myself in… Read Full Review

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★☆☆☆☆

“WOST COMPANY EVER”

Written on: 06/03/2015 by 1unhappyman (1 review written)

Now if u want a headache, hassel. N work with a bunch  that dont know how to keep contact with customer this is the site for you. Staff and company in general as a shambles. As for answering there phone god its like xmas when they do.. wost company I have ever delt with in my life purchased reg end of January am now half way through march n still no further ahead.. really are the worst reg people u could possibly deal with.. the stress these folk have caused me over buying such a simple item… Read Full Review

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★★★★★

“pleased with the quick service.”

Written on: 03/01/2015 by Zaynab (1 review written)

I ordered a Private reg on the 17th Dec 2014.my documents arrived on Christmas eve!! My Plate arrived on Saturday 3rd Jan 2015. The only struggle I experienced was the Admin department and is always on engage tone as though someone has took off the hook....You will never get through to this number the only time it rings is when every ones gone home LOL!!!! I don't even think anyone exists in that department. But I am happy at least I didn't have to chase Admin department for anything....phew… Read Full Review

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★★★★☆

“Thank you”

Written on: 18/12/2014 by Donaldson54 (1 review written)

Does what is says on the tin. Easy to follow and I found customer services very helpful. After posting correct documents, plates were in return post. Wow. Should be a lovely surprise for my husbands Christmas present. Thanks new reg… Read Full Review

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★☆☆☆☆

“Poor customer service and slow”

Written on: 30/11/2014 by Katelync153 (1 review written)

The team at new reg are nothing short of hopeless. I really regret using their supposedly hassle free service which has been 10x more hassle than the DVLA. They are unable to send the plates I purchased for my father's birthday even though they have all the documents they need. They will not cancel my order as I have asked. They now do not reply to my emails, hold my plates and my money. Avoid at all costs… Read Full Review

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★☆☆☆☆

“Don't believe that they are cheaper - because they...”

Written on: 21/08/2014 by MayraCurran (1 review written)

Don't believe that they are cheaper - because they aren't. The easiest and chepeast way to buy a registration is from the DVLA directly. Newreg buy from the DVLA too - for the same price as you can. They then advertise it cheaper and rip you off if you want to do anything with it. They force you to buy their physical plates (which you can get much cheaper online etc) and if you want to renew the certificate, they charge 3x more than the DVLA do. They make money from catching people out. Don't… Read Full Review

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★★★★★

“Excellent service - hassle free!”

Written on: 28/07/2014

Newreg took care of my plates purchase from start to finish in a hassle free way, ideal when I didn't have the time or the inclination to deal with the associated paperwork myself. Great website, great service (including emails with a real person!), to be recommended… Read Full Review

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★★★★★

“FIRST CLASS SERVICE”

Written on: 23/07/2014 by alanyoung (1 review written)

Do not hesitate to use this company. Great quality product, even better customer service. Prompt replies to emails and exceptionally fast delivery… Read Full Review

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★★★★★

“Want a personalised number plate? Use these guys.”

Written on: 18/07/2014 by davidcooper1953 (1 review written)

Probably the besty experience I have had with on-line shopping. They were not the first place I visited as I could not find exactly what I wanted, but these people had a much bigger selection and the ordering was easy. Thanks to the advisor for walking me through the proceedure and keeping me informed all the way through. The transfer went through without a hitch and it all arrived much faster than expected. I can highly recommend this company for making this such a painless exercise. Thank… Read Full Review

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★★☆☆☆

“poor customer service”

Written on: 29/04/2014 by Putnam31 (1 review written)

Took a month to change plates which wasnt too bad but customer service is poor, generally rude & unhelpful - wouldn't recommend. Many hidden fees once purchased so worked out more than dvla & processing myself… Read Full Review

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★☆☆☆☆

“Not over yet ”

Written on: 14/03/2014 by Neal292 (1 review written)

Ordered and paid for my plate a week ago. And still have not received 1 email or letter or anything. I have called 3 times to which I get the response "Yes it's ordered, we will send the e mail again"? 3 times and still nothing. Number 4 today wish me luck… Read Full Review

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★☆☆☆☆

“I would definatly not recommend new reg to anyone,i...”

Written on: 27/02/2014 by 187Alexander (1 review written)

I would definatly not recommend new reg to anyone,i recently bought some number plates from them,and when i realised i cant actually use the plates they refused a refund,pretty much saying that because its a personalised item they cant refund it,well arnt all the number plates personlised! After many phonecalls,emails etc and accepting there was going to be no refund i found them very unhelpful with what to do next,i also found them very rude in telling me what i had and hadnt been told.There… Read Full Review

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★☆☆☆☆

“Hidden charges and you have to pay for customer service.”

Written on: 23/01/2014 by david-knight (1 review written)

Terrible experience, they look cheap but then there are hidden costs, you have to purchase there number plates and there is an extra fee for them to sort the paperwork, when I called them to ask about time scales I was told bluntly once she had looked up I had not purchased the "service pack" every thing is in the email and that was sent, I was shocked at the attitude, I re read the email thinking I must have missed something. I had not the email just confirms payment and references another… Read Full Review

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★☆☆☆☆

“Useless. I lost out on the only plate I wanted. ”

Written on: 28/12/2013 by Docmatt (1 review written)

Went to DVLA website and saw the plate I wanted for 1500 quid which said was available to purchase on a certain date. A few days later I saw the same plate on Newreg for 100 cheaper and available for immediate purchase. I purchased the plate on my card and as far as I was concerned it was sold. Then later that day I had an email from them saying they made a mistake and it wasn't for sale. I went to dvla site and it had gone. The only plate I wanted for my daughters 18. The plate was AN14BEL. I… Read Full Review

Newreg's Response to Docmatt's Review

Written on: 29/01/2014

the information on the New Reg website is covered by E&OE.

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