New Reg Reviews - www.newreg.co.uk

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★★★☆☆
2.7 / 5
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Latest Reviews

★☆☆☆☆

“Poor ”

Written on: 22/09/2014

I was sent plates with the Euro badge showing having requested standard plates. Unbelievably when I raised this with them I was told they would be happy to sell me another set of plates without the badges on! Get your reg elsewhere and get the plates made up locally!… Read Full Review

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★☆☆☆☆

“Don't believe that they are cheaper - because they...”

Written on: 21/08/2014 by MayraCurran (1 review written)

Don't believe that they are cheaper - because they aren't. The easiest and chepeast way to buy a registration is from the DVLA directly. Newreg buy from the DVLA too - for the same price as you can. They then advertise it cheaper and rip you off if you want to do anything with it. They force you to buy their physical plates (which you can get much cheaper online etc) and if you want to renew the certificate, they charge 3x more than the DVLA do. They make money from catching people out. Don't… Read Full Review

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★★★★★

“Excellent service - hassle free!”

Written on: 28/07/2014

Newreg took care of my plates purchase from start to finish in a hassle free way, ideal when I didn't have the time or the inclination to deal with the associated paperwork myself. Great website, great service (including emails with a real person!), to be recommended… Read Full Review

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★★★★★

“FIRST CLASS SERVICE”

Written on: 23/07/2014 by alanyoung (1 review written)

Do not hesitate to use this company. Great quality product, even better customer service. Prompt replies to emails and exceptionally fast delivery… Read Full Review

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★★★★★

“Want a personalised number plate? Use these guys.”

Written on: 18/07/2014 by davidcooper1953 (1 review written)

Probably the besty experience I have had with on-line shopping. They were not the first place I visited as I could not find exactly what I wanted, but these people had a much bigger selection and the ordering was easy. Thanks to the advisor for walking me through the proceedure and keeping me informed all the way through. The transfer went through without a hitch and it all arrived much faster than expected. I can highly recommend this company for making this such a painless exercise. Thank… Read Full Review

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★★☆☆☆

“poor customer service”

Written on: 29/04/2014 by Putnam31 (1 review written)

Took a month to change plates which wasnt too bad but customer service is poor, generally rude & unhelpful - wouldn't recommend. Many hidden fees once purchased so worked out more than dvla & processing myself… Read Full Review

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★☆☆☆☆

“Not over yet ”

Written on: 14/03/2014 by Neal292 (1 review written)

Ordered and paid for my plate a week ago. And still have not received 1 email or letter or anything. I have called 3 times to which I get the response "Yes it's ordered, we will send the e mail again"? 3 times and still nothing. Number 4 today wish me luck… Read Full Review

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★☆☆☆☆

“I would definatly not recommend new reg to anyone,i...”

Written on: 27/02/2014 by 187Alexander (1 review written)

I would definatly not recommend new reg to anyone,i recently bought some number plates from them,and when i realised i cant actually use the plates they refused a refund,pretty much saying that because its a personalised item they cant refund it,well arnt all the number plates personlised! After many phonecalls,emails etc and accepting there was going to be no refund i found them very unhelpful with what to do next,i also found them very rude in telling me what i had and hadnt been told.There… Read Full Review

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★☆☆☆☆

“Hidden charges and you have to pay for customer service.”

Written on: 23/01/2014 by david-knight (1 review written)

Terrible experience, they look cheap but then there are hidden costs, you have to purchase there number plates and there is an extra fee for them to sort the paperwork, when I called them to ask about time scales I was told bluntly once she had looked up I had not purchased the "service pack" every thing is in the email and that was sent, I was shocked at the attitude, I re read the email thinking I must have missed something. I had not the email just confirms payment and references another… Read Full Review

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★☆☆☆☆

“Useless. I lost out on the only plate I wanted. ”

Written on: 28/12/2013 by Docmatt (1 review written)

Went to DVLA website and saw the plate I wanted for 1500 quid which said was available to purchase on a certain date. A few days later I saw the same plate on Newreg for 100 cheaper and available for immediate purchase. I purchased the plate on my card and as far as I was concerned it was sold. Then later that day I had an email from them saying they made a mistake and it wasn't for sale. I went to dvla site and it had gone. The only plate I wanted for my daughters 18. The plate was AN14BEL. I… Read Full Review

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Newreg's Response to Docmatt's Review

Written on: 29/01/2014

the information on the New Reg website is covered by E&OE.

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★★★★☆

“Better than expected”

Written on: 09/06/2013

I ordered my new reg (gift for hubby's 40th) without any problems, all pretty straight forward. Did this on Monday, received documents and plates today (Friday ) I read reviews AFTER I purchased and panicked slightly, well quiet a lot actually. Very pleased with service… Read Full Review

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★☆☆☆☆

“New Reg are simply trying to catch people out.”

Written on: 08/05/2013

Newreg have a very simply business model - advertise registration marks claiming that they are cheaper than the DVLA and then seriously rip people off when they actually try to use the plate. They force you to buy the physical number plates, even though you may not want them however that's not the biggest problem... If you don't asign the plate to a car within 12 months, they charge you £80 to extend the entitlement for another 12, despite the fact that the DVLA only charge £25. Avoid at all… Read Full Review

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Newreg's Comment

Written on: 31/01/2014

Information regarding additional administration fees can be found in our terms and conditions. We would highly recommend anyone to read these before purchasing a registration mark from ourselves.

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Stuartg123's Comment

Written on: 21/08/2014

I would recommend that too - and then nobody would buy from newreg as it's a complete trick. Save yourself lots of grief and extra expense and buy from the DVLA directly - it will be cheaper and you wont get ripped off by them.

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★★★★★

“Simply Awesome to deal with and really easy!! Fantastic”

Written on: 26/02/2013 by mattprew (1 review written)

Thanks to my parents I was unable to get the obvious....my initials!- MAP without is costing a fortune - not only that its obvious, could not go with Matt for the the same reasons, so decided on M700 MPR - why? well i was born in July and in 1970 - that sort of covers the 700 - but from my working life since i have been driving, at work I have been known in the Computer Database as MPR....! not so obvious. But to me this is 96% of my life! To me this means a lot - which is what plates are all… Read Full Review

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★★★★★

“A five star service. Champions League customer...”

Written on: 15/02/2013 by yufanyad (1 review written)

From the first contact through to the arrival of my New Reg number plates the whole process was a first class example of the customer service that they proposed to carry out for me. At all times I was kept up to date as to what stage my application was in the steps and procedures to be carried out for the completion of my purchase, Both voice and electronic communications were carried out to the highest standards of customer care. I highly recommend New Reg to others ( and already have)5%… Read Full Review

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Stuartg123's Response to yufanyad's Review

Written on: 09/05/2013

I can't believe that anybody has ever been this happy with their service...

Newreg are trying to trick people into using them so that they can then completely rip you off with hidden charges for retention period extensions etc. Use the DVLA directly...

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★★★★★

“Great service”

Written on: 23/01/2013

Started the process just about a week ago and this morning new reg plates (look very good) re-issued tax disc and other DVLA docs all arived in the post. Amazed how quickly and smoothly the whole process went, particularly as I had read some other reviews. I would recommend and use again… Read Full Review

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★★★★★

“Do what they say on the tin”

Written on: 08/01/2013

Very professional and super efficient and quick, number plates spot on ,looking at other reviews I wonder if I was dealing with the same company I thought they were very open and transparent people need to read the process in more detail it is all there no hidden surprises as some sujest… Read Full Review

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★★★★★

“Excellent service”

Written on: 06/11/2012

Thank you for the speediest car number transfer I have ever experienced. I have just bought a number from you and the service provided is second to none. Transfer took six days – very pleased thank you… Read Full Review

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★☆☆☆☆

“customer service terrible”

Written on: 18/10/2012 by mrBaldev (1 review written)

warning these people have never heard the saying the customer is always right,they think we should beg them to give them are money,i was in the midle of a order and then just decide the way the women was speaking to me,im not that desprate so no sale newreg people your not getting my money today bye bye.by the way note to newreg im the person who was going to buy the reg R8 DOA good riddens… Read Full Review

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★☆☆☆☆

“Very Unprofessional ripoff”

Written on: 30/08/2012

They Are not cheaper than dvla as they have extra charges and make you buy number plates wether you need or require them or not and if you try to cancell they keep 10% of your payment and claim its non refundable even though dvla state as below .. All to advise is from dealing with once i wouldnt use them again personally i would go direct to dvla who would of cost less for me even though new reg said they were cheaper before i bought from them dvla have ,no hidden costs dont make you buy… Read Full Review

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★★★★☆

“GREAT SERVICE AND VERY EFFICIENT”

Written on: 22/08/2012 by davvie111 (1 review written)

I bought a number off newreg 4 weeks ago and i must say against all my doubts that the service was exellent!.. i always take time to read all terms and conditions before i give anyone my money so there will be no surprises.I probably would of prefered to get my actual plates locally but when i did compare prices newreg was actually cheaper and i was very pleased with the quality. so all in all i must say great service. … Read Full Review

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