Written on: 13/01/2010
when this tv worked it was awesome but you would think with a $2800 price tag it would have lasted more then 6 1/2 years.. I also had the line problems with my tv I learned how to manually adjust them and was greatful because I thought it solved the problem it worked alright again for a few weeks after solving the lines. but then it started every once in a while flashing green and shutting itself off if i left it off for a few hours it would work fine for about 2 hours before starting it... (read more)
Written on: 28/11/2009
the blue picture tube has been replaced , once under warranty and now for the second time set is out of warranty (read more)
Written on: 10/11/2009
I've loved this TV w/no problems. Best $2100 I spent in 02, still enjoying it in 09! (read more)
Written on: 26/05/2009 by twointow (1 review written)
Have had this set several years, was kinda pricey but it was Sony and it has lasted and performed well. Prices alot lower now but paid about $2,000 at Best Buy (read more)
Written on: 28/01/2009 by rspp
I purchased the Sony KP-51HW40 in 2003 with price of $2500. Within two years was having flickering problems. By paying heavy repairing cost to sony service dealer i got it fixed and again am having problems of red lines and red pictures. I tried to adjust red knobs to remove lines but still problems continues after few seconds. I am frustrated now. I dont want to pay more than $ 200 to fix it again. I would appreciate if some show me the way to resolve this problems., But hence forth i will... (read more)
Written on: 08/08/2008 by BOTTLE75
I have had the same problem with my Sony KP-51HW40 as everybody else seems to have had. The tv starts to flash a red light and then shuts off. We purchased around 3years and now its just sitting there doing nothing is it worth to fix it. (read more)
Written on: 22/07/2008
We bought the TV in 2002. It is now 2008. It has had light rainbow lines in it for over a year now. It now shuts itself off. I am told the tubes need to be replaced but that they are no longer manufactured. I will be taking the TV to the Garbage dump. Not a good deal for only 6 years of use. (read more)
Written on: 06/12/2007 by Dani23 (1 review written)
Same problem with SONY rear projection TV. Have owned for a few years, warranty expired. A few months after expiration changed Blue CRT to the tune of $500. A few months later changed convergence panel to the tune of $500. This past Saturday TV went red and popped. Was told red and green CRT needed to be replaced but SONY no longer has them. TV tech can order rebuild from California for $1,000. I will never ever buy SONY products as long as I live. Each time I called SONY I got some clueless... (read more)
Written on: 04/12/2007 by jfraga (1 review written)
Let's see... when I bought this TV new in 2002, it cost me three grand. At the time, the salesperson BEGGED and pleaded with me to get the extended warranty. I generally don't purchase an extended warranty with anything, so I opted out. The guy wouldn't hear of it, and he actually ended up giving me the warranty for 3 years. That should have been my first indication that something was wrong.
We then went through 5 tubes in the span of 3 years, which I thought to be ridiculous. The TV...
(read more)
Written on: 17/10/2007 by Hvacman (1 review written)
I have a Sony KP51HW40. Started seeing red lines on TV about a week ago. Now the TV turns on for 5 seconds and then the picture turns red. Tech said that CRT is bad and I'm out of luck. I have been reading about this TV for two days and I am appalled by what Sony has been doing to it's customers. I don't even know if it is worth my time trying to call Sony as no one else has seemed to be able to get anywhere with them. Too bad because I thought Sony had great customer support. I was wrong.... (read more)
Written on: 29/03/2007 by chmurka
Sony support SUCKS. I called Sony and spoke with customer service from Ft. Myers FL and explained my problem in that the product was defective. Also asked to speak with a manager and was told NO. Asked for corporate address, they said NO. I asked them for their address they said NO. Now keep in mind this is SONY we're talking about. Since they were stonewalling me I asked when I should expect a response from Sony. He said that they'll review my file and should call me back. ... (read more)
Written on: 10/11/2006 by tep (1 review written)
For a $2500 item to go bad in 4 years is terrible. Sony were aware of this issue with the Sony KP51HW40 rear projection TV, yet offered no resolve. Cost to repair out of my pocket would be $850. Sorry Sony, but you have lost a customer. (read more)
Written on: 13/08/2006 by Dave2497 (1 review written)
Sony has for me been a name that I could trust. I have given Sony my business for years but to be honest my previous Sony TV died just after the warranty expired and I chalked it up to an exception and purchased the Sony KP-51HW40. It had the wide screen format coupled with a home theatre sound system provided a enjoyable alternative to going to the cinema. After 3 years red horizontal lines appeared and the TV started to auto shut off. The technician advised that the red crt needed to be... (read more)
Written on: 10/09/2005 by diamond1
My Sony KP-51HW40 Rear Projection TV was very good until the picture started flashing, and the TV would then cut off by itself. The service techs said 2 picture tubes were bad. The TV was of course out of warranty, and Sony refused to help with repair or part costs, which were $700. The TV cost about $2500.00. That's +$800.00/year to watch a TV that I have to spend $700 on in the third year. This is ridiculous. No more Sony for me. (read more)
Written on: 25/04/2004 by nightwing (1 review written)
Loved this Sony KP51HW40 Rear Projection Television, but...
After 2 years where we watch CNN about a third of the time, the little CNN logo in the lower left is noticably burned into the screen. (Visible when any bright solid colour occupies that area of the screen.)
You would think that "burn" would not be a problem in the 21st century, but it is. No more CNN, and I won't buy a Sony next time...
(read more)
As rated by real users
"I have owned this tv for over ..." Read More
"I have owned my TV for nearly ..." Read More
"I love this tv but the only pr..." Read More
"We owned this unit for 4 1/2 y..." Read More
"When this tv worked it was awe..." Read More
Themagician528's Response to Hvacman's Review
Written on: 21/10/2007
Hi I have the same TV and the same problem I looked online for awhile and I came across a web site that had a way to fix it is very fast and easy give it a try it worked vary well for me the picture is better so all out it helped everything.
<br/>www.somelifeblog.com/2007/06/sony-projection-tv-red-line-repair.html