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“Disposable appliances”

★★☆☆☆

written by 111Powell on 11/06/2014

My main complaint is it is very difficult to get spares after you have made the purchase then the warranty runs out after 1 year. A power washer is not something that is used excessively every day over the season when it is then put away in shed /garage till next year by which time the warranty has expired. Getting spares is expensive as BQ stop selling item and do not provide back up service and you have to buy the latest new gadget which again will be "end of line" or obsolete within a short time frame.. This of course is what they want us to do. By making it difficult to repair or replace a part we have to buy again and enter into disposable consumerism. I would like to be able to repair an item rather than throw it away and get the latest piece of soon to be junk. This complaint is as much against BQ as the manufacturers of Pro Performance power washers. Products and Services today are abysmal.

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Ellorro's Comment

Written on: 21/06/2014

Should the trigger gun fail, the black and decker trigger gun 3761151 from M+P tool super store is an exact replacement at £17.80 with free delivery. Spare /giant do the macallister trigger gun at £36 and you will wait a month for it to arrive

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Greggc66's Comment

Written on: 27/06/2014

I have the Pro Performance pressure washer and the motor runs ok but the pressure from the pressure washer is ridiculous . What is the issue , who are the manufacturers , it has been used about 4 times in total .

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“MAC PRESSURE WASHER”

★★☆☆☆

written by on 20/03/2013

I purchased my washer from B

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“Mac 3 Pressure Washer”

★★☆☆☆

written by on 14/06/2012

Gun leaking unable to get spares for gun got to buy new gun only needs rubber O rings and you can only get them forthe lance

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Raysfit's Comment

Written on: 28/02/2013

I have had the same problem bought new gun and used it for three hours and now the same thing has happened. The middle piece in the gun has split at the elbow. I am so discussed at this poor dedsign and workmanship that i refuse to waste more time even to claim my money back. It is not worth the time of day. You shall be seeing it in the skip this afternoon, if you want redeem this situation. contact me because i have a solution to this problem.

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“"Time for a change"”

★★☆☆☆

written by on 12/04/2012

Everything fine to start with, once out of guarantee the problems started... as with other users the water pipe inside the gun cracked, replaced this for £35 Inclusive of delivery, just about managed to clean the decking(16MSq) before oil started to leak from the bottom of the unit, and it packed up!!! For the spec it did appear value for money compared to other products,in hindsight possibly not.

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“I have a Mac 3 washer from B&Q the same has just...”

★★☆☆☆

written by on 19/04/2011

I have a Mac 3 washer from B&Q the same has just happened to me gun leaking I am a plumber and the amount of people that buy bathrooms as well from B&Q they are rubbish the taps are lucky to last 18 months and the time you go back to them they have discontinued them they do not want to know so be carefull what you buy from these people

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“Same as everyone else, my trigger leaked after a...”

★★☆☆☆

written by tonym08 on 28/01/2011

Same as everyone else, my trigger leaked after a couple of uses. Other than that the units pump and motor seem to be ok quality. I found a company called sparesgiant via google who stock a gun that fits, they assured me the guns they have are an aftermaket version of their own design but with the same fitting. I bought a gun and the machine has worked ok since. I was still annoyed that I had to replace parts so soon after I bought the machine though....

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“When it is working its good enough pressure to do the...”

★★☆☆☆

written by on 06/01/2011

When it is working its good enough pressure to do the job, but i have only used it a few times and the trigger handle is now leaking, the twirling gun connection you have to bang it on ground to get it to swirl, the other gun connection the parts at bottom broke it is of no use, i though this washer would last me for years it hasnt lasted long ,the way i feel i dont even want to try and search for replacement parts , think ill buy a Kercher.

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“Useless as a pressure wash, bought solely for use as a...”

★★☆☆☆

written by on 03/03/2010

Useless as a pressure wash, bought solely for use as a car wash for Snow Foam. Its ideal due to its lower pressure - you can't damage anything.

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Asked by susanshannon on 14th July 2018 Report this content

Do they stock the lance for Pro 450 Pra?

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Asked by b00393js on 7th June 2015 Report this content

Where can I get new o rings and seals for pro1600pwa?

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Asked by davecity32 on 18th September 2014 Report this content

I have a msalister power wash but the pressure hose keeps coming off. What should I do?

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Asked by jb-r on 29th April 2014 Report this content

Are a pressure washer's connectors to the hose/lance a standard fitting? Thanks

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Report this content RAINMAN666 Written on: 03/04/2017

id say yes.as ive used the gun on a karcher and a mculloch too.

Asked by marfel on 31st March 2014 Report this content

Please can you advise why my macallister 1700w high pressure washer does not work? We have only used about 3 times and the motor has packed up - we have checked all electric options, i.e plug -fuses - extension leads - and still no motor, this is not a good advert for this product when only used 3 times - very frustrating - and now just out of guarantee. Please advise.