Written on: 01/04/2013
Bought the 1700W model from B&Q. Used it and thought it was pretty good apart from the hose connector being missing (I had one lying around). Second time I got it out (today) it started but then died almost instantly. Returned it to B&Q expecting a replacement only to wait around half an hour while they tried one after another and found none they had left worked. Very poor, wasted time and petrol money having to return it only to get a refund - B&Q didn't even have the decency to offer an... (read more)
Written on: 31/08/2012
i bought performance pressure washer pro 450 pwa i used it two time to clean my driveway thired time when tried to use it i found the gun was leaking i open the gun and half of rubber o seal was broken in to the pieces i replaced the seal but leaking has not stoped and cannot get replacement. (read more)
Written on: 30/04/2012 by kfc6597
First thing was that hose connection was not tight enough - certainly not an expensive to replace. Like other reviewers, my first gun leaked within the warranty time BUT a replacement gun only lasted about one year (app 6 washes) then I was found out that a spare gun was difficult to find (read more)
Written on: 12/04/2012
Everything fine to start with, once out of guarantee the problems started... as with other users the water pipe inside the gun cracked, replaced this for £35 Inclusive of delivery, just about managed to clean the decking(16MSq) before oil started to leak from the bottom of the unit, and it packed up!!! For the spec it did appear value for money compared to other products,in hindsight possibly not. (read more)
Written on: 02/04/2012 by j.oakes (1 review written)
We have had problems with Mac3 since purchased. Had it replaced twice now under guarantee now packed in again out of guarantee period. The jet does not spin so cannot get a proper spray from it. I will throw it away and won't be buying this product again and wonder if any of these jet sprays are meant to last. Someone bought a new gun but that packed in after just 3 uses. (read more)
Written on: 01/04/2012 by Patrick12345
Bought a MAC3 pressure washer because it looked like a quality product and paid a small fortune for it. It appeared to work well the first year, cars, patios, slabs ect. Used no more than a dozen times. Then it was garaged and brought out this year after a year lying idle because of last years poor weather. Just like other posters on here the handle poured water everywhere.I replaced the [ O } rings inside but it was a waste of time. Replacement cost of new part £40. it's going in the bin... (read more)
Written on: 15/09/2011 by matthewandzara
looks like my MAC 3 is the same as all the others - water flooding out of the gun and when I switch it on it just runs straight away when it should really just make one rev and go silent until you press the trigger. Very disappointed with this. Actually my third pressure washer (Karcher ones before) which has lasted less than 18 months - total disgrace (read more)
Written on: 30/06/2011
This is a dreadful machine, used it four times and the gun leaked, phoned B&Q, they told me to buy a replacement gun, I did so (not cheap!) used the new attachment twice and it leaked again. I changed the pipe etc still leaked everywhere. These aren't for everyday use, cleaning the car etc so you would expect them to last. wrong! The moral of the story is don't buy "own-brand" products. (read more)
Written on: 02/05/2011 by Pepton (1 review written)
Same as all the other reviews!! This product has got to be my biggest waste of money EVER!! Bought the MAC 3 two years ago and it wasn't cheap (around the £300) so thought we were getting a quality machine. Used it once and it did the job but it leaked everywhere. Not being an expert on pressure washers I thought this was normal and cleaned it all down and packed it all away. Didn't use it at all last year. Got it out today to clean the patio/decking. It looks brand new so got it all... (read more)
Written on: 02/05/2011
Bought the 360 model 2 years ago and used it twice. The motor runs but now the valve is obviously faulty because no water comes out. Anybody any ideas about repairing it - I don't want to bin £200 worth of equipment if it can be repaired? (read more)
Written on: 30/04/2011
An excellent workhorse, I really can't fault it. BUT . . . I need a spare part for it and B & Q are giving me the run around. The stores do not have stock of spares, I have been given 5 telephone numbers by B & Q Help Desk. 3 of them do not carry spares for Macallister, 1 of them did not know where to get them from and the fifth one only carried Mower spares! So excellent product but no points for B & Q Help Desk!! (read more)
Written on: 30/04/2011
Bought a PRO450PWA in '05 and store this in the cupboard under the stairs to avoid any damage caused by low winter temperatures. Used it for the second time this week and experienced a severe pressure loss along with a leaking trigger assembly. Took the trigger assembly apart and found the single 'O' ring seal had split. Sourced replacement 'O' ring seals from very helpful http://www.flowseal.co.uk/ (MOQ of 100 for £6 inc. VAT). Fitted replacement 'O' ring and the pressure washer blew this... (read more)
Written on: 29/04/2011
Macallister Mac 3 Pressure Washer - gun leaking. Ordered O rings from Sparesgiant online. Incorrect size supplied.
Moral - never buy cheap it just costs in the long run. B&Q should test these products especially as they are not cheap. (read more)
Written on: 26/04/2011
we only used our mac2 twice came to use it this year and
the hose has split b&q help line gave us this no to ring
CHAMJET 08450177653 guess what will cst us £50.00 to get it
will always read reviews in future absolute rubbish
trading standards should be involved ripped off ill say
john staffs (read more)
Written on: 19/04/2011
I have a Mac 3 washer from B&Q the same has just happened to me gun leaking I am a plumber and the amount of people that buy bathrooms as well from B&Q they are rubbish the taps are lucky to last 18 months and the time you go back to them they have discontinued them they do not want to know so be carefull what you buy from these people (read more)
Written on: 13/04/2011
for those of you that have the mac3 powerwasher that has a leaking gun my advice is not to dispose of it because the karcher lance and hose screw directly onto it i have one and already done this and now the washer is absolutly perfect and cant fault it i know you all bought them but doing it this way will save you all from throwing them away you will be able to pick a karcher hose and lance up on ebay for just a few quid just try it i did and it saved a lot of frustration and stress good... (read more)
Written on: 10/04/2011
bought a mac 3 last summer used it twice to clean the patio- got it out of the garage yesterday and started cleaning the patio- 9/4/11- now the handle has started leaking 10/4/11 - i payed about £199 for this heap of junk- if only i had read the reviews first i would never of wasted my money on this item - B&Q should repair all these mac 3 washers for FREE or offer an alternative item for free exchange . DONT BUY - DONT BUY- DONT BUY- YOU WILL BE SORRY.
OVERALL RATING. - 10 VALUE... (read more)
Written on: 09/04/2011
My Mac3 has only been used three times and now the handle is leaking badly.
It is well out of warranty because I only use it now and then. I am so annoyed especially as the reviews were rubbish and I did not check. I bought on impulse in the store.
After reading the reviews it seems like a waste of time and money having it repaired.
Written on: 03/04/2011
Same as everyone else. Both wands broke withing 6-12 uses. Clearly not fit for purpose and probably a breach of Trades Descriptions Act. I have better things to do than pursue B&Q so I will vote with my feet. No more visits to B&Q, in the end it will be their loss. (read more)
Written on: 03/02/2011
Same complaint as most others - a very badly leaking lance makes the washer totally unusable. However, if you opt to buy cheap, and it was much less expensive than its similar rivals, what can you expect! Even Macallister seem to have abandoned making spare part triggers. You live and learn. (read more)
Written on: 28/01/2011 by tonym08 (1 review written)
Same as everyone else, my trigger leaked after a couple of uses. Other than that the units pump and motor seem to be ok quality. I found a company called sparesgiant via google who stock a gun that fits, they assured me the guns they have are an aftermaket version of their own design but with the same fitting. I bought a gun and the machine has worked ok since. I was still annoyed that I had to replace parts so soon after I bought the machine though.... (read more)
Written on: 21/01/2011
The handle leaks....... I thought I had broken it then I read all the other reviews. I am totally peeved.
I am going to take it back to B&Q just so I don't have to go to the local dump.
I will also give them a piece of my mind. (read more)
Written on: 06/01/2011
When it is working its good enough pressure to do the job, but i have only used it a few times and the trigger handle is now leaking, the twirling gun connection you have to bang it on ground to get it to swirl, the other gun connection the parts at bottom broke it is of no use, i though this washer would last me for years it hasnt lasted long ,the way i feel i dont even want to try and search for replacement parts , think ill buy a Kercher. (read more)
Written on: 03/01/2011
Spend more time trying to get the Mac 2 I bought working than actually using it. On/Off switch is totally knackered, lance leaks, pressure cutout stopped working after 3 uses, hose connector keeps popping off. Electrical cable too short, plastic cable hooks broke off. Dont use the soap dispenser, lasts about 10 secs. Pump seal leaks. Zero stars. (read more)
Written on: 29/12/2010
Right out of the box it was faulty.... However I had shipped it to another country and cannot bring it back under warranty.
First fault... the union from the soap container gushed water. Fixed that by sealing off the union.... no soap, but who cares.
Second fault... the Turbo Lance would not allow any water through. Stripped and rejiggled it, it works.
Third fault.... the handle gushes water. It is a pinched seal in the slider mechanism operated ny the trigger. Where I am doesn't seem... (read more)
Written on: 17/09/2010
Yet another MAC 2 Pressure washer with a leaking lance trigger after a handful of uses. A neat little brass valve with O rings, which moves in two cheap plastic mouldings to produce the trigger flow effect. A couple of uses and the mouldings wear,crack or distort. A very poor piece of engineering. Like everyone else, I experienced zero help from B & Q. And like everyone else, I expected a better product and better service.
But I do have a Karcher for use elsewhere: brilliant.
The... (read more)
Written on: 13/09/2010
Bought this product around 6 months ago. Used it around a dozen times until the handle started p...ing out water and water leaking from base. Took it back to B&Q for an exchange product but as I had lost my receipt they wanted nothing to do with it. What a joke especially when its obvious the product is a complete piece of rubbish. They OBVIOUSLY KNOW ITS runbbish because they have withdrew it from their shelves. Will not be back to B&Q EVER!!!!
Written on: 27/08/2010
| am the same as all the other reviews - this product leaks all over the users feet after being used a couple of times. It is rubbish. I took the handle apart to replace the valve but after reading these reviews I would be throwing good money after bad.B&Q should be ashamed of themselves for selling such a poor product.I think other diy stores will get my trade from now on. (read more)
Written on: 23/08/2010 by johnkarl (1 review written)
I purchased this MAC 2 pressure washer from b&q last December, i used it once to clean the drive and then wiped it down, then put it back in the box, i never used it again until last week, when i got it out everything looked brand new just how it was put away, and so i connected the water ,then the electricity supply and switched it on , the machine powered up ,but when i pulled the trigger to wash my car engine the handle burst and the water flooded out .I could not believe what had... (read more)
Written on: 03/08/2010 by bbelsa (1 review written)
This is a con do not buy. The pressure washer quality is extremely poor and just waiting to break down. The spray lance and variable wand broke/split within 3 uses. B&Q refuse to replace parts eveb though it is clearly not fit for purpose. I am in the process of getting looked at by a professional. You are expecetd to lug this heavy machine back into their store and get a whole replacement otherwise you are expecetd to pay for spare parts yourself. Customer services are useless. DO NOT BUY (read more)
Written on: 27/07/2010
Bought my Mac 2 a few years ago and has been a bit dodgy since, especially with the hose connector constantly popping off the washer itself. Most recently the hand gun has been leaking and wetting my feet more than the car. Can't seem to find a replacement and B&Q weren't much help.
Looks like I need to buy a new one, any recommendations? (read more)
Written on: 13/06/2010
Rubbish B&Q should be ashamed to sell it and accept some responsibility for exchanges (read more)
Written on: 08/06/2010
How does one select zero stars? worth checking reviews before purchasing anything. we need a national day for all to take items back to the doorstep of B&Q - they do have a responsibility and obligation to resolve. However I will make a pond pump out of mine! Do not buy MACAllister anything - i have had a few and all poor standard. at least as I say, check out reviews. Cheapest is not best. (read more)
Written on: 07/06/2010
Like so many others my 360PWA leaked from the handle after being used for the fourth time.B & Q dont repair. It was just out of warranty. They gave me number of supplier who might stock spares. Having read reviews of others on this machine I am not going to bother. Needless to say that when I buy another it wont be from B & Q (read more)
Written on: 29/05/2010
purchased a mac 2 from B&Q, as many have stated the machine stopped working after about 3 uses but B&Q kindly stated that i could go and get a report done (at my expense) and then they might consider looking at the situation. Firstly i would recommend you keep away from anything bought from B&Q as once they have had tour money they just want to close the complaint out and leave you with the problem. From Crewe 22/05/10 (read more)
Written on: 21/05/2010 by hairybeast (1 review written)
I contacted Customer Services about a sliding mitre saw I bought, B & Q's own make, astonishingly they said they would open and close a complaint. Anyway i phoned around to see if I could get spares, B & Q's spares place said they never held spares for them, and local repirers said they could never get spares from B & Q. I have since e mailed them twice, guess what no reply. Being me i would of asked if they had spares, as I repair all my own tools, so somebody must of been telling porkies... (read more)
Written on: 05/05/2010
I have finally given up with my MAC360PWA. I am on my third turbo lance and this one occasionally stalls as the swirler housing wears out rapidly. The detergent mixing was hopeless from the start with the adjustable pressure lance. Trigger is leaking again; cracked valve housing that I previously repaired with a modified jubilee clip and epoxy. Perhaps I will use the pump bit to build a garden fountain. B&Q appear to have abandoned this brand. Jetwashking on ebay, appears to have a... (read more)
Written on: 04/05/2010 by PHZ (1 review written)
Like so many others on here I purchased the Mac3 MacAllister pressure washer not realising that it was made for B&Q. Personally I feel that stores should be forced to declare this on the packaging. If I had known I would never have purchased the washer. When a manufacturers brand is on the box then they stand or fall by the quality and have a reason to fix problems. Unfortunately it seems that B&Q do not have such values for products made for them. The lance is an obvious design flaw and yet... (read more)
Written on: 25/04/2010
Worked fine to clean drive and patio - twice. Then the gun failed - like so many others it seems. Found seals jumping out of place, but more significantly a split in the plastic moulding inside the handle - invisible unless under pressure. This seems to be a case of bad quality (is that what the B & Q stand for?) manufacture. (read more)
Written on: 17/03/2010
Is there a Zero  star rating? The Q in B&Q used to be Quality but I think it is now KWALITY. OK i guess if you just need to use one for about an hour and then dispose of it might make it. Value for money is also Zero.. but no option! (read more)
Written on: 17/03/2010 by hughpat (2 reviews written)
Don't buy any MAC2 power washer from this B and Q they are rubbish and B and Q can not help with spare parts.
Water pours out of the handle and the machine cannot be used. You but the rubbish MAC2 power washer from B and Q and you are stuck with it. (read more)
Written on: 03/03/2010
Useless as a pressure wash, bought solely for use as a car wash for Snow Foam. Its ideal due to its lower pressure - you can't damage anything. (read more)
Written on: 01/03/2010 by VincentT (2 reviews written)
Purchased the B&Q Mac2 pressure washer 2 years ago with a 3 year guarantee. Recently the trigger assembly started leaking. B&Q Galway store refused to accept the guarantee. The guarantee is simple and straightforward. Would never never buy another B&Q pressure washer or anything electrical from them again. (read more)
Written on: 28/02/2010
Used the Mac2 2 years ago and it was fine on the Patio and the car.Packed away last year then this weekend the lance is leaking and the soap will not dispemce.
Stripped down the lance and saw 2 'o' rings were shot. replaced thowe but has made no difference - still leaking.
Worth £90.00 - don't think so - will search and read reviews of more prominent brands before deciding on next purshase. (read more)
Written on: 24/02/2010
After about ten hours of use the automatic cut out on the spray gun stopped working and the gun leaked badly. The system for putting additives through the machine added to the water has never worked. (read more)
Written on: 23/10/2009
This machine has never worked efficiently. the auto cut-out failed on first use, then the handle developed a major leak within the first two weeks of use (possibly due to failure of auto cut-out?). The machine is now completely unusable, after no more than 5 hours total operation. This would seem to be the normal result, judging by EVERY other review I have read on this machine. I would recommend avoiding this model and manufacturer at all costs. (read more)
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