Hostels Club, www.hostelsclub.com Reviews

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2.7 stars
Average rating for this product is: 2.7 out of 5

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Average Ratings for Hostels Club, www.hostelsclub.com

  • Ease Of Navigation4 stars
  • Value for Money2.8 stars
  • Overall rating2.7 stars

10 Reviews For Hostels Club, www.hostelsclub.com

  • Guest 29th Sep 2009

    Reviewer rating: 1 stars


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    I booked my accommodation for Prague through hostelsclub.com. My booking was confirmed, and the service fee and 10% deposit was deducted from my credit card the next day. But when I contacted the owner of that accommodation directly to enquire about the type of room that I had booked, that owner said they had no contract with hostelsclub, the type of rooms that hostelsclub offered was unavailable, and my deposit would not be honoured. I emailed hostelsclub and requested for a refund but they did not reply. I tried all the email addresses I could find- but all my emails had bounced back. Looks like I won't be getting my refund nor any explanation on why the website offers accommodation with a hotel with whom they have no contract with. Would NOT recommend this site to anyone, unless management responds to this review with a VALID email address I can email to, and gives me my deposit and service fee back.

  • andyharper145 8th May 2009

    Reviewer rating: 4.5 stars


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    I had some problems with the hostel loosing my booking and they were fully booked. I contacted HostelsClub they got back to me within hours, they refunded my deposit, sorted me out with a new place to stay for the same price and they gave me a free membership card!

  • Amy01016 Rank: Lance Corporal 24th Jul 2008

    Reviewer rating: 0.5 stars


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    I booked a hotel through the Hostels Club website (Hotel Darcet in Paris). It has good reviews on their website. However I found the hotel to be terrible (I'll spare you the details).
    After our stay, I received a mail from hostelsclub to write a review about our stay. So I did. The review was negative of course.
    I posted it and saw it appear on their website. However when I checked a few hours later, my review was gone.
    It was then that I noticed that the hotel only has good reviews on that we ...

  • HiTechTraveller Rank: Lance Corporal 28th May 2008

    Reviewer rating: 5 stars


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    My daughter and I used this site on our recent backpacking trip around the Europe (Spain and Italy in particular). The site is easy to navigate and up to date. It provides photos, accurate information, and user ratings. Really good for accuracy and security.Hostelsclub provides reliable choices at reasonable prices. We'll surely use it on our next trip.

  • puckdancer 24th Mar 2008

    Reviewer rating: 0.5 stars


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    The customer service was unhelpful, and as far as I am concerned they kept adding $5 to $10 charges for no reason in my opinion, plus, they wouldn't tell me why they added the charges. The site was easy to navigate, but overall as a company hard to communicate with in my experience therefore I do not recommend Hostels Club.

  • Guest 27th Dec 2007

    Reviewer rating: 4.5 stars


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    Hotel and the reservation was right it was at www.hostelclub.com. I was really satisfied and will use this service again.

  • defobble Rank: Corporal 12th Jul 2007

    Reviewer rating: 0.5 stars


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    I booked a hostel through hostelworld, a hostel with a very good rating. After going to the hostel to find it to be awful in many ways, I looked forward to submitting my review and preventing others from being misled into going. When it was time to rate my hostel, I went to the website to find it has already been rated, presumably by the hostel owner himself, whom I often caught filling in forms on the hostelclub website from his PC. Indeed, many fellow backpackers were bewildered when they a ...

  • luciano 6th Nov 2006

    Reviewer rating: 5 stars


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    It's a good site, I used it to book all of my trip and everything worked well.

  • tsheidemann 3rd Jun 2006

    Reviewer rating: 0.5 stars


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    After making a reservation with Hostelsclub and being charged the reservation fee, my daughter arrived at the hotel in Paris (less than a week after making the reservation) only to find there was no room for her!

    I have e-mailed Hostelsclub, but I have not received a reply or a refund. If this matter is resolved, I will amend this review, but to date we have only the innkeeper to thank for his assistance in helping our daughter find other accommodation. The fee from Hostelsclub was charged ...

  • mido Rank: Lance Corporal 23rd Apr 2004

    Reviewer rating: 4.5 stars


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    After making a confirmed reservation at www.hostelsclub.com, I quickly received full notification via my private email address. Upon arriving at the establishment I was pleasantly surprised to receive a friendly welcome and they had all my booking details ready for check-in.
    The whole process was easy and efficent.