The Transatlantic Trading Company Reviews - www.transatlantic.co.uk

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★★☆☆☆
2.4 / 5
From 9 reviews
44% of users recommend this
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Latest Reviews

★☆☆☆☆

“Extremely poor customer service, still waiting for refund”

Written on: 09/07/2013 by redhotjag (1 review written)

What can I say, initial order placed and received in good time. Unfortunately, the items were too large so I returned the goods paying the fee for re-shipping items of the correct size. A month has passed and I still have not received the items, unable to contact the seller and they are not replaying to emails. If you can find a telephone number on their website, good luck. I found the exact same items on Amazon from another seller, so I now use them rather than this company… Read Full Review

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★★★★★

“Couldn't fault the service”

Written on: 07/05/2013 by barraob1 (1 review written)

Ordered vintage airborne combats, arrived in Dublin a week later, size and colour as requested, happy with the quality of the trousers, all in all happy and would recommend to a friend. It's a pity they have negative reviews as my purchase was very easy… Read Full Review

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★☆☆☆☆

“AVOID! ”

Written on: 31/03/2012

Ordered a mumber f items a few months back, phone call after phone call later still no response. Had to contact dredit card company who went into their account and tookmy money back - fair play to the credit card company. Pish poor mickey mouse company - avoid at all costs… Read Full Review

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Barraob1's Comment

Written on: 03/05/2013

Ordered a pair of combats last week, I'll wait one more week before I make any decisions says they are in stock but delivery to Ireland can take up to 15 days! I emailed them today to see if my product has but haven't got a reply yet. They get great reviews On their eBay site, wonder why they seem to get it wrong from their own site? If no joy I'll contact visa....

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Barraob1's Comment

Written on: 07/05/2013

Following up on my last comment, trousers arrived a day after I posted. Size colour exactly as I ordered, all in all very happy and would recommend the company.

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★★★★☆

“I bought an M65 Regiment Jacket which is excellent...”

Written on: 24/08/2010 by John Whitcomb (1 review written)

I bought an M65 Regiment Jacket which is excellent value for money, the jacket is hard wearing, keeps me dry in the rain and the removable fleece lining makes it very warm, it also has 4 sturdy pockets. I do a lot of outdoor activity and this jacket is ideal. The company itself was brilliant, they contacted me to make sure I had ordered the correct size, delivery took 2 days more than estimated but they kept me up to date with the information and I have no complaints, the staff were great. I… Read Full Review

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Bernie S's Response to John Whitcomb's Review

Written on: 27/08/2010

I found this review very helpful because...I bought the same jacket from
<br/>this company last winter and agree. It is a really good coat for outdoor and I go fishing. The customer service was first class too have since ordered from them and will continue.

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★☆☆☆☆

“terrible company sell things not in stock ... do not...”

Written on: 02/11/2009

terrible company sell things not in stock ... do not answer calls .. VERY POOR!!!… Read Full Review

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Bernie S's Comment

Written on: 06/09/2010

I have bought several times from this company and have really had great service from them and their products are quality.

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★☆☆☆☆

“Terrible company, orginally ordered the item as the...”

Written on: 21/07/2009 by dlc123 (1 review written)

Terrible company, orginally ordered the item as the price seemed competative, however as it was ordered over 3 weeks ago and has still not turned up i'm starting to think that i've paid £35 for nothing! To make matters worse i've tried contacting the company on several occasions and on the one tie my call was answered the response was rude to sat the least, it seems the customer is not always right as far as this company is concerned! I've since tried to cut my loses and cancel the item only to… Read Full Review

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★★★★★

“Was very impressed with the service I received at The...”

Written on: 27/08/2006 by George Haines (1 review written)

Was very impressed with the service I received at The Transatlantic Trading Company and the quality of their products. Have recommended to friends and they have all said how good they are too and wouldn't hesitate to recommend to anyone else. I will certainly be buying from them again… Read Full Review

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★★★★☆

“From the point of making an enquiry to the point of...”

Written on: 24/01/2006 by Amanda Skinner (1 review written)

From the point of making an enquiry to the point of receiving my goods, I have to say that I received excellent service from Transatlantic Trading. The person I spoke to after my initial email was both informative and very courteous and did exactly as they said they would. My jacket and trousers arrived on time which I needed as they were for a present and the quality of the items was very good… Read Full Review

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☆☆☆☆☆

“I ordered a Jacket in XL from The Transatlantic...”

Written on: 20/04/2004 by ianperry (1 review written)

I ordered a Jacket in XL from The Transatlantic Trading Co. I was assured it would be delivered the following Saturday. No jacket arrived, or the following Monday. It was eventually delivered to the wrong address on the Tuesday.
The jacket delivered was a size L with the size label cut out and a size XL label clipped to it. This was returned (at my expense) and since then I have recieved no returned phone calls and my emails are being ignored!… Read Full Review

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