Written on: 16/09/2011 by lmcnally (1 review written)
Just came back from a 7 night stay at the Coral Towers Hotel in Atlantis. So NOT worth the money!! Our room was filthy, dust an inch thick on furniture, stuff left under bed from who knows how long ago, awful smell coming from I think the rug, had to hold the toilet handle down forever to get it to flush. My Daughter & husbands room was just as bad or worse! I don't think they ever vacuum, saw them with a broom which doesn't do much on a carpet. So needless to say very disappointed with... (read more)
Written on: 18/05/2010
I was amazed to read so many negative reviews. We have been to Atlantis 4 times. Yes, it is exhorbitently expensive but you can figure that out up front - it is not a surprise. It is incredibly beautiful and the grounds are very well maintained. In our 4 trips we found the staff very pleasant and accommodating. Yes, it can get very crowded. Try to avoid weekends and its a wonderful place to be. Some of the restaurants should be avoided, e.g. ChopStix is dreadful but the majority are... (read more)
Written on: 24/12/2009
Insanily Expensive. I earn enough to afford this $400/day per person .. but I don't like to ripped off. They have invested heaviy in this huge property. Every sq feet is beautifully done .. great theme. But then, they could have created activities and provided variety. I hate eating $100 per dinner and $75 for lunch and minimu $30 for breakfast. I hated that the few activities that did exist were $150 or upward. Deep Sea dolphin cay is a joke. $15 just to watch from a distance. Good water... (read more)
Written on: 19/12/2009
Well they tred to rip me off telling me that i did not pay 3 nights when the hotel was payed full by credit card before i even came to the resort.They tried to get me for extra cash so i had a reciept proving that the room was fully payed for so now my credit card has almost went over the limit and now i cant do any xmas shopping until the money gets transfered ack to me 2 days before xmas.The room service was brutal,they never closed the door right and left it a bit open meanwhile i had my... (read more)
Written on: 08/02/2009
Paradise Island, Atlantis Resort & Casino is in a beautiful location on the island. My stay was FREE for a week (corporate retreat), and I still hated the resort! I thought the staff seemd slow. Any time I asked a simple question from customer service, they would stare blankly, shrug, and then (slowly) go get a brochure for you to read, in order to answer the question. (read more)
Written on: 25/08/2008
The Atlantis Resort is the best place you can go for a family vacation. Lets start off with what you will visit the most: aquaventure. The slides were fantastic! There weren't many of them but trust me they're great. The variety is awesome too! Weather you're a daredevil and scaredy cat or somewhere in between there's something special for you! The pools are amazing too, and the beaches are beyond compare. The water is warm at the beach and the sand is too. If it rains it's only for about... (read more)
Written on: 08/08/2008
I can't believe that there are any good reviews on this page! This was the worst resort I've ever been to. The customer service was horrid, the food was worse. It was so crowded you couldn't move. If you didn't get to the pools or beach by 8 a.m. forget about getting a chair to sit in. I saw more fights between people over saving chairs! I am so glad to be home. (read more)
Written on: 29/05/2008 by tinab418
This resort is expensive and after a while, you get angry spending your money to be treated badly. I was on a conference, spending my corporations money and I was still appalled.
The hotel is badly in need of repairs. There were numerous leaks, the A/C in the main lobby went out and they resorted to placing huge tornado fans all throughout the common areas. A mouldy smell was frequently present in certain areas. Our room had been recently painted. The smell was still present and the door... (read more)
Written on: 26/05/2008 by heidi12 (1 review written)
On our departure, we went to the checkout desk, and paid cash of £280.00 to clear our final bill. When we got home, we found this amount had also been charged to our credit card. We tried (at length and in vain) to get this money back but were unable to claim it back despite the brilliant efforts of our credit card company. This left a very bad taste in the mouth and put a damper on our holiday. (read more)
Written on: 02/05/2008
Atlantis - Truly a Lost City. I just returned home from vacationing at Atlantis Paradise Island. This billion dollar resort has fallen down in a number of areas over the past 3 years. Pools were not cleaned properly and at times some were so cold you could not swim in them. Numerous slides for pools were permanently closed. This is not how the brochures presents the resort or the web site for that matter. Towels were very tired and old looking and lounge chairs were filthy as well as... (read more)
Written on: 28/08/2007 by polkadots (16 reviews written)
WOW! What an incredible place, as soon as we arrived the Atlantis Resort took our breath away. Check-in was quick an easy - we were even upgraded to an ocean view room for free!
The Atlantis resort is like nothing else on earth, every corner of this massive resort is completely spotless, nothing is out of place,this place is perfection personified.
The Marine habitats are incredible, beneath our balcony (beach tower) was a lagoon with stingray and numerous fish.The dig is also a must see -... (read more)
Written on: 11/06/2007 by wgaf
I'd stay away if I was you! Read reviews on any website about this resort, I've never seen so many bad reviews!! Go somewhere else and relax, get service and be happy. (read more)
Written on: 09/04/2007 by p anon (1 review written)
This felt like a vacation at the Mall of America. It was a homogenous, boring, and as fake as Las Vegas. We traveled the week before Easter, so there were food lines for every beach cafe and breakfast buffet. My kids (18 and 13) did not like it either. Except for one individual, no staff member tried to create a good time. There was no laughter, no dancing, no fun...
I have visited numerous Club Meds, and they know how to create fun by organizing beach volleyball games, merengue... (read more)
Written on: 06/07/2006 by zEURE (71 reviews written)
The quality and detail of every little aspect of the Atlantis Resort & Casino on Paradise Island in the Bahamas is amazing! It has so much to offer; from amazing food, to slides that are so good, it's like a water park. There are loads and loads of pools, and it is very close to the beach, making it a great location.
It is very expensive, but it doesn't get you down until you get off the holiday. Whilst you are there, the quality is so good you just don't care!
The people there are stuck... (read more)
Written on: 19/02/2006 by creed24 (1 review written)
First, let me begin by telling you that I have wanted to stay at Atlantis for years. So my husband and I finally decided to go, we stayed at the Royal Towers and got the Moderate meal plan. I looked at the reviews and read that it was expensive but thought maybe they just didn't spend the money that we do on vacations. I am not going to complain about the expense you should expect that I am going to tell about them charging your credit card 250.00 per day as soon as you check in. Since me... (read more)
Written on: 07/01/2006 by Jackll (1 review written)
Due to personal circumstances we were not able to book our holiday to the Atlantis resort until a few days before, hence we had trouble getting a room anywhere let alone the Royal Towers, we eventually had two options, one was for the comfort suites, slightly off site, for around 2700ish, room and breakfast. and secondly 3300ish for a sea view room in the beach tower, both prices were for 2 adults and 1 infant with direct flights with Virgin from Gatwick. I was quite aware we paying a little... (read more)
Written on: 11/09/2005 by funky7o
While we were there, we got robbed and the Atlantis Resort & Casino hotel is not even trying to help us, or even repay us.
The pools are wonderful, although they close at 7pm.
The food was extremely expensive.
Some of the staff treat you badly and are inconsiderate.
I would definitley not go back again. (read more)
Written on: 25/08/2005 by Danield
As soon at you reach Atlantis Resort & Casino, you'll notice how big it is and how busy it is. Don't let this put you off. Atlantis has got many activities including jet-ski, slides, para-gliding and marine aquarium.
When you get to your room, I advise you to read the short booklets. It contains a list of slides and activities, information on restraunts, and information on pools and beaches.
Eating in Atlantis is really easy. For breakfast you have many options. You could go to Market... (read more)
Written on: 16/07/2005 by rhode island red (1 review written)
Harborside is a very quiet area of the Atlantis Resort and Casino.
Buildings are new and clean,it's off the beaten path by a few minutes. if you stay at the Atlantis ,be ready for crowded lobbies,time share reps beating you up every 5 minutes and rude guests in the foyers and hallways (read more)
Written on: 09/07/2005 by baileyblum (1 review written)
We were a party of 6 that recently stayed at Harborside at Atlantis. We did a trade on another timeshare to get our room.
I had read so many reviews about Atlantis and Harborside and found them very helpful so I felt compelled to write one as well.
Atlantis is on Paradise Island. It's about a half hour ride from the airport. When you take a taxi ($27 for the first 2 people and then $4 for each additional plus $1 toll for the bridge to Paradise Island ) from the Nassau airport and... (read more)
Written on: 31/03/2005 by jrose28806 (1 review written)
Granted we visited Atlantis Resort & Casino during Easter week so we were expecting it to be full. What we didn't expect was the extreme difficulty getting chairs by the pool or on the beach - people were going out at 6:00 a.m. just to secure a place. This does not go along with my idea of vacation. The check-in process took nearly an hour. There were only 3 people working the registration desk so it took forever as the shuttle from the airport brought in large groups of people. Then... (read more)
Written on: 31/05/2004 by Kat4097 (1 review written)
Paradise Island, Atlantis Resort & Casino - I just returned from the Atlantis today (Memorial Day weekend 2004) and it was important for me to write this review. Before I left, I read a lot of really poor reviews and I actually considered cancelling but instead, I just prepared myself for the worst.
However, it turned out to be fabulous! Was I at the same resort as some of the complainers writing these reviews??? (And NO...I'm not an Atlantis/Kirschner employee!).
All I can say is, it was... (read more)
Written on: 23/04/2004 by lkoontz
We read a lot of reviews about the Paradise Island, Atlantis Resort & Casino before booking. We must admit, we were a little nervous about some of the poor reviews, but we were pleasnatly surprised.
The place is beautiful and so was our room. The staff was very willing to explain things to us and we found the marine life fascinating. The aquarists were very helpful and willing to answer our questions.
We purchased a dining plan and it was well worth it. Breakfast and dinner were taken... (read more)
Written on: 25/08/2003 by truth (2 reviews written)
The resort charges exorbitant prices for mediocre returns. The staff is lazy and unfriendly, including the management. If you don't mind waiting 30 minutes for a drink with only one person ahead of you in line, you'll be OK. (read more)
Written on: 04/07/2003 by Gill.
The ocean was warm, the sand was white, the weather was hot and the scenery was beautiful. I WANT TO GO BACK NOW. Atlantis, although VERY expensive, is pretty faultless. There are many gourmet restaurants, all very good. The marina is particularly beautiful to walk around in the evening.
It was very enjoyable to sit on the balcony in the evening with a glass of Carribean rum. (read more)
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