Neville Johnson Reviews - www.nevillejohnson.co.uk

★★★★☆
4.4 / 5
276
88% of users recommend this
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Latest Reviews

★★★★★

“Transformation of a staircase”

Written on: 04/08/2016 by zkMcCaffrey1977 (1 review written)

The work was completed on time to a first class finish. The joiners were friendly and efficient and kept us informed on all aspects of their work. It has been a pleasure to deal with all concerned and with a company who really does treat their customers with care. I would have no hesitation in recommending Neville Johnson to anyone… Read Full Review

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★★★★★

“Renovation of my staircase into one of immense beauty.”

Written on: 11/05/2016 by TessaCross452 (1 review written)

My old staircase was dated,yet in very good condition.It's replacement of glass and oak is remarkable,it is truly beautiful.I did feel some trepidation when I placed the order,but I need not have worried.The fitters,from start to finish,were excellent,their manners,there skill and their professionalism I would recommend to anyone seeking a first class job.It would be difficult to find .better. Finally the site was left clean and tidy with all rubbish removed and I was left with a beautiful… Read Full Review

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★★★★★

“Staircase renewal”

Written on: 11/02/2016 by Moniquet455 (1 review written)

Excellent service from initial contact through to completion of installation. Were kept informed all the time re timescales and installations date. Product quality and finish very good and the fitters were excellent. The change has transformed our stairway. KB G61… Read Full Review

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★★★★☆

“Bannister installation”

Written on: 27/12/2015

We found Neville Johnson to be an excellent company to work with. Everything went to plan from start to finish and the job was done in one day by two pleasant, hard-working technicians. We are very pleased with the new banisters which have transformed our modest hallway. They look every bit as good as those in the catalogue photographs. P and K Murphy LS16… Read Full Review

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★★★★★

“Staircase Installation”

Written on: 07/12/2015 by JGF1947 (1 review written)

Professionalism. If I had to sum up my experiences with Neville Johnston in one word that would be it. From initial sales contact, through survey visit and the installation,and post installation follow up, I was kept fully informed by curteous, friendly and skilled professionals who took real pride in their work. The staircase is fabulous and of the highest quality. Thank you all. JGF, Cleethorpes… Read Full Review

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★☆☆☆☆

“A frustrating wait”

Written on: 21/11/2015 by kengardner (1 review written)

We contacted Neville Johnson in June 2015 and after a three week wait a gentleman came to measure for our furniture. He never came back to us with a price. After many phone calls we were told he had left the company. Another meeting was arranged to remeasure with the sales director. This was fixed for 20 November 2015. He never turned up, or phoned me. There customer service is terrible and I will never use this company. Nevill Johnsonn waisted six months… Read Full Review

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★★★★★

“Living room cabinet”

Written on: 29/09/2015 by Haley425 (1 review written)

The entire staff involved in this project were first class - from the designer who was happy to come over on a Saturday afternoon, to the surveyor who managed to get everything measured up to give a perfect finish (not an easy task in a very old property where every wall, floor and ceiling slopes or curves, to the fitters who were polite, professional and tidied everything up when they had completed their work. The final article - a lovely cabinet in the living room to house the TV and IT kit… Read Full Review

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★★★★★

“Refurbished new staircase”

Written on: 24/09/2015 by Kearneyyj351 (1 review written)

Excellent advice in designing the staircase although the price quoted was much more than we expected. Nevertheless, we decided to put our trust in the ability of Neville Johnson to deliver a high quality product. The fitting team proved to be highly skilled craftsmen (a Welsh father and son team!) who produced a high quality staircase . Furthermore ,they were a pleasure to have in our home and we have no hesitation in recommending them to anyone else. They were excellent ambassadors for the… Read Full Review

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★☆☆☆☆

“workmanship and customer satisfaction”

Written on: 22/09/2015 by Juliana255 (1 review written)

well still not completed bad workmanship no satisfaction over priced for what you get and how you get treated. wont come back to put work right even tho theres a 10 year guarantee ,bits falling off, not even been fitted 18 months right mess very upset and disappointed with all that's happened be warned… Read Full Review

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★★★★★

“A real professional job from professional people”

Written on: 21/09/2015 by colindeans (1 review written)

The staircase has transformed our hallway dramatically, the ease of order through to installation was simple, effective and ultra-professional… Read Full Review

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★★★★★

“staircase”

Written on: 20/09/2015 by ngemmell24 (1 review written)

On contacting the company the customer service was excellent. The installation of the stair case was efficient and completed to a high standard. The finished result looks amazing. I would highly recommend purchasing a staircase if you are looking for excellent customer service and a highly quality product fitted to a high standard… Read Full Review

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★★★★★

“Home Office Furniture”

Written on: 17/09/2015 by B-Rich (1 review written)

I recently had Neville Johnson Fit a home study in my small flat. The whole project from the design to the fitting was handled in a very professional and prompt manner, the materials used are of the best quality and I am highly delighted with the finished product. What I particularly liked about dealing with Neville Johnson was that I was consulted on every level (no sharp intake of breath when I made a suggestion),I felt completely involved and valued and I cant think of a thing that I was not… Read Full Review

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★★★★★

“Transform your home”

Written on: 17/09/2015

The hall,stairs and landing form the core of our Swansea home, a pivotal area. We were struck by what we saw in NJ's attractive and effective press and TV adverts. We established contact and from the outset we were impressed by the sheer professionlism of the NJ approach. During visits from the salesman and the surveyor we spoke in detail about options, styles, colours and cost. That attention to choice and detail was the hallmark of our relationship. We had envisaged disruption: there was… Read Full Review

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★★★★★

“New staircase”

Written on: 10/09/2015 by JdWoodford (1 review written)

Excellent service from start to job completion.they took the time to listen to what we wanted and did everything we asked to an exceptionally high standard… Read Full Review

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★★★★★

“Staircase Makeover”

Written on: 30/07/2015 by Fordpop1 (1 review written)

The end to end experience of having my staircase transformed could not have been better. From the initial contact through to installation it went like clock work. My expectations were managed throughout, the design meeting, survey and installation happened exactly when they were scheduled for. The installation team were especially good and absolutley went the extra mile. The impact on the rest of the property and attention to detail to keep this to a minimum was examplary. Derby… Read Full Review

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★★★★★

“Superb Product and Service”

Written on: 25/07/2015

Having recently renovated and extended a bungalow in Yarm for retirement we wanted a large wall unit to add wow factor. We certainly went to the right place! Our designer was fantastic, she was happy to visit us several times until we got the design right and the service from there on, including the surveyor's visit was first class. The 4.7 metre unit was delivered surprisingly quickly and the 3 man team who installed the unit were professional, courteous and very clean workers. We now have a… Read Full Review

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★★★★★

“Fantastic new staircase”

Written on: 19/06/2015 by LHoward-Livingston (1 review written)

Recently had a new staircase installed by Neville Johnson. Everyone we dealt with, from initial consultation through design to installation, were very professional. Their communications were very good, always keeping us informed of progress & letting us know of any changes. When the team came to fit the new stairs they managed to do the job in a couple of days with minimum fuss. One of the best companies we have dealt with during our house renovations. Really happy with the new staircase which… Read Full Review

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★★★★★

“Fantastic new Oak Staircase”

Written on: 15/05/2015 by Hudsonp357 (1 review written)

Both myself and my Husband are delighted with our Staircase. Our Hallway looks completely Different now. Everything went smoothly from the start,and everyone from the Designer to the fitter were smashing guys and a pleasure to have in our home. We would definitely recommend Neville Johnson to any one. We have no negative comments to make at all First Class… Read Full Review

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★★★★★

“New Staircase Installation.”

Written on: 12/05/2015 by jimchalmers (1 review written)

From the initial visit by the staircase designer, the visit by the staircase designer to the installation by the two fitters every stage of the project was very professionally managed The Customer Liaison section ensured I was kept fully informed of progress and were always available to assist with any questions. The installation was completed in a day by the two fitters whose workmanship can only be described as exceptional. They left my apartment clean and tidy and the only way to know… Read Full Review

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★★★★★

“GLASS AND SPINDLE STAIRCASE”

Written on: 09/05/2015 by etMcGrath69 (1 review written)

On entering our home everyone stops @ remarks how stunning our glass @ spindle staircase looks. Thank you Neville Johnson and all the team… Read Full Review

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