Neville Johnson Reviews - www.nevillejohnson.co.uk

★★★★☆
4.4 / 5
88% of users recommend this
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Latest Reviews

★★★★★

“Quality & service at its best!”

Written on: 07/03/2015 by ValenB (1 review written)

I always grit my teeth when I start home upgrades because sales promises often do not live up to expectations, however: From the initial enquiry through to installation and then follow up Neville Johnson have got it right. An example of customer service at its best, with a great product and an installation team that completed the job well within the timescale. We always carefully check any work or upgrades that we commission to our property and this went better than we possibly could have… Read Full Review

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★★★★★

“Neville Johnson Staircases”

Written on: 18/02/2015 by jbhewlett (1 review written)

Our staircase rails and posts were getting rather rickety so we asked Neville Johnson to renew them in solid oak with glass panels. We were very pleased we did. The finished job was really excellent, lovely colour and marvellous to feel. They said the job would be done in one day and it was. The fitters were good craftsmen, very conscientious and worked hard all day to produce an extremely satisfactory job. We love using the staircase now. JH - TS5 7LQ… Read Full Review

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★★★★★

“Our stairs are now looking fantastic”

Written on: 18/02/2015 by Chopper13 (1 review written)

We had Neville Johnson replace our staircase. We were so impressed by the workmanship, The lads that came to fit the staircase were polite and courteous. We were over the moon with the result, and would recommend this company to everyone. Tim moxon Didcot, Oxfordshire… Read Full Review

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★★☆☆☆

“They use Subcontractors”

Written on: 26/01/2015 by Jadynj1994 (1 review written)

I paid a lot of money for the staircase that was installed and at 1st glance it was OK. However when I looked at it properly much of the work was questionable. Not worth the money I paid for. I thought the quality would be good. It was far less. A man had to come back and correct several things. And now it still looks poor. They should use their own staff instead of subbing out. Time shouldn't be a factor… Read Full Review

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★★★★★

“Now possessor of stunning new staircase”

Written on: 21/01/2015 by jnwirvine (1 review written)

From first contact with Neville Johnson staff to finished installation of the oak / glass spindle staircase the service was outstanding. All detailed requests were fully met and the field staff were keen to ensure complete customer satisfaction. There was minimal disruption to existing decoration and the installers were meticulous in leaving both inside and outside cean and tidy. Completely satisfied with the Neville Johnson service and would have no hesitation in recommending thi… Read Full Review

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★★★★★

“Library shelving”

Written on: 27/11/2014 by AndrewCowley (1 review written)

What a fantastic service from Neville Johnson. We are absolutely delighted with the shelving system and the level of professionalism all the way through from the initial design to survey to installation. We have no hesitation whatsoever in recommending in the highest terms possible the work of all at Neville Johnson. Many thanks. AC of WA8 5BW… Read Full Review

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★★★★★

“neville johnson shelving”

Written on: 19/11/2014 by Blevinsgk256 (1 review written)

I have found the level of service and attention to detail from Neville Johnson to be outstanding.Right through from initial design to survey to installation all the processes have been to the highst standards. The finished shelving system is now a beautiful addition to the living room. Many thanks for a terrific service. AAC. WA8 5BW… Read Full Review

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★★★★★

“T.Cooper. North Yorkshire. Very professional”

Written on: 19/09/2014 by T.Cooper (1 review written)

The existing staircase was reviewed, and a thorough measure was taken of the existing. The fitters turned up on time, had all of the equipment that was needed, and proceeded to carry out the installation very professionally. All of the components fitted correctly, and they carried out the works in a short time, and cleaned up after themselves… Read Full Review

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★★★★★

“Neville Johnson Staircase”

Written on: 17/09/2014 by CSRobinson (1 review written)

The staircase has transformed my hallway . From ordering to installation I was kept well informed . All the work was completed on time and the job was done with out much disruption, the area left very clean and tidy. Would recommend Neville Johnson to family and friends. Mrs R. Market Harborough, Leics… Read Full Review

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★★★★★

“Staircase is a showpiece”

Written on: 10/09/2014 by BobbyA51 (1 review written)

Mr B. A. Hinckley Leicestershire. From the first phone call to the finished job was a pain free enjoyable experience. We had an oak and glass staircase which turned the hallway into the best room in the house. Nothing was too much trouble, the work and materials were first class. It made me want to explore other areas I could transform using these people. I would certainly recommend them to a friend and the fitter was nothing short of an artist. Actually, in truth, there was nothing I didn't… Read Full Review

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★★☆☆☆

“Half of a staircase ”

Written on: 27/08/2014 by Markswain1 (1 review written)

Had a staircase installed yesterday up to this point everything was going well , then was told did not have 2 of the stairs !! . Called this morning have have been told will be 2 weeks before it can now be finished !!! So left with a half finished stair case for the next 2 weeks !!! Think this is very poor considering is not cheap and expected professional service . Would not recommend… Read Full Review

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★★★★★

“Staircase installation”

Written on: 22/08/2014 by Mccheshire (1 review written)

Mc Cheshire I found all stages from survey to installation very thorough & professional. Any queries were dealt with quickly &efficiently. Overall we are very very pleased with our staircase & would have no hesitation in recommending Neville Johnson to family & friends… Read Full Review

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★★★★★

“A new staircase, what a transformation-superb .”

Written on: 20/08/2014 by Curtisut393 (1 review written)

We have had a new staircase & it is wonderful, complete transformation of the hall. The Glass Panels are so light and give the impression of a much larger space. A Superb company, all the staff very professional, courteous, helpful and most of all, they let their customers know that N.J. want our custom and appreciate it. We wish them well and long may they continue with their wonderful staff. There is nothing what so ever that one could critisize or mot be happy with. Mr. & Mrs. C Suffolk… Read Full Review

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★★★★★

“Transformation Staircase”

Written on: 18/07/2014 by JMBurstwick (1 review written)

Fantastic quality staircase which transforms the house. Very professional process from beginning to completion. Very happy with the quality of fit, materiel and tradesmen involved. Thoroughly recommend anyone looking for a quality product staircase, whatever the size and shape, should start with Neville Johnson… Read Full Review

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★★★★★

“Excellent product and overall great customer experience”

Written on: 17/07/2014 by Broadbentb (1 review written)

What a great overall experience and a fantastic product. We now have a wonderful new staircase and without any problems at all. The service has been excellent from the first meeting, overall design, survey and fit. The quality of the product is first class and I cannot praise enough the service I have received from everyone I have spoken to and met within the Company. The fitters who arrived on site were outstanding. They kept the site really clean and worked so hard to get the fitting just… Read Full Review

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★★★★★

“A new meaning to up the wooden hill!”

Written on: 17/07/2014 by Mkc23 (2 reviews written)

We are over the moon with our new staircase. From the initial inquiry to completed installation everything went perfectly. The quality of the materials used was superb. The installers arrived at 8am and worked through until the job was complete. We recommended Neville Johnson to our friends and they have now placed an order to. There was nothing to not like about it . It has made such a difference to our hall and landing so much lighter and nicer looking .i think every house should have one… Read Full Review

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★★★★★

“A new meaning to up the wooden hill!”

Written on: 17/07/2014 by Mkc23 (2 reviews written)

We are over the moon with our new staircase. From the initial inquiry to completed installation everything went perfectly. The quality of the materials used was superb. The installers arrived at 8am and worked through until the job was complete. We recommended Neville Johnson to our friends and they have now placed an order to. There was nothing to not like about it . It has made such a difference to our hall and landing so much lighter and nicer looking .i think every house should have one… Read Full Review

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★★★★★

“A new meaning to UP THE WOODEN HILL !”

Written on: 16/07/2014 by Mkc23 (2 reviews written)

We are over the moon with our new staircase installation. Everything went to plan on the day the installers were very polite and worked very hard . The whole installation has made such a difference to our hallway and landing it is now so bright and clean looking. There is nothing that we didn't l like about it. I would not hesitate to recommend Neville Johnson to anyone. In fact we have already done so and our friends have placed their order. From the first contact with the sales person to the… Read Full Review

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★★★★★

“Very professional service...”

Written on: 14/07/2014

We have just had our Study fitted with bespoke furniture from Neville Johnson & are delighted with the end result. Everything was carefully chosen with advice from the consultant who came to measure the room & draw up plans. The room actually looks & feels bigger & brighter now. Very clever design & most of all everything now looks NEAT. It was a very fast process from start to finish! No fuss... the two men who installed the furniture were so efficient & we would highly recommend this… Read Full Review

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★★★★★

“The best company I have had pleasure in dealing with! ”

Written on: 03/07/2014 by Haynes316 (1 review written)

An outstanding company, fantastic design, love our staircase, it has transformed our home and lets the natural light shine through our hall and landing. The workmanship is exceptional. Can't express enough how grateful I am for the professional/friendly attitude of everyone I have dealt with at neville Johnson. Everyone who has come to my home and seen my staircase has one word "WOW" . It has been an absolute pleasure from start to finish. You can't go wrong with Neville Johnson. Thank you… Read Full Review

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