Neville Johnson Reviews - www.nevillejohnson.co.uk

★★★★☆
4.4 / 5
262
88% of users recommend this
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Latest Reviews

★★★★★

“Staircase Makeover”

Written on: 30/07/2015 by Fordpop1 (1 review written)

The end to end experience of having my staircase transformed could not have been better. From the initial contact through to installation it went like clock work. My expectations were managed throughout, the design meeting, survey and installation happened exactly when they were scheduled for. The installation team were especially good and absolutley went the extra mile. The impact on the rest of the property and attention to detail to keep this to a minimum was examplary. Derby… Read Full Review

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★★★★★

“Superb Product and Service”

Written on: 25/07/2015

Having recently renovated and extended a bungalow in Yarm for retirement we wanted a large wall unit to add wow factor. We certainly went to the right place! Our designer was fantastic, she was happy to visit us several times until we got the design right and the service from there on, including the surveyor's visit was first class. The 4.7 metre unit was delivered surprisingly quickly and the 3 man team who installed the unit were professional, courteous and very clean workers. We now have a… Read Full Review

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★★★★★

“Fantastic new staircase”

Written on: 19/06/2015 by LHoward-Livingston (1 review written)

Recently had a new staircase installed by Neville Johnson. Everyone we dealt with, from initial consultation through design to installation, were very professional. Their communications were very good, always keeping us informed of progress & letting us know of any changes. When the team came to fit the new stairs they managed to do the job in a couple of days with minimum fuss. One of the best companies we have dealt with during our house renovations. Really happy with the new staircase which… Read Full Review

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★★★★★

“Fantastic new Oak Staircase”

Written on: 15/05/2015 by Hudsonp357 (1 review written)

Both myself and my Husband are delighted with our Staircase. Our Hallway looks completely Different now. Everything went smoothly from the start,and everyone from the Designer to the fitter were smashing guys and a pleasure to have in our home. We would definitely recommend Neville Johnson to any one. We have no negative comments to make at all First Class… Read Full Review

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★★★★★

“New Staircase Installation.”

Written on: 12/05/2015 by jimchalmers (1 review written)

From the initial visit by the staircase designer, the visit by the staircase designer to the installation by the two fitters every stage of the project was very professionally managed The Customer Liaison section ensured I was kept fully informed of progress and were always available to assist with any questions. The installation was completed in a day by the two fitters whose workmanship can only be described as exceptional. They left my apartment clean and tidy and the only way to know… Read Full Review

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★★★★★

“GLASS AND SPINDLE STAIRCASE”

Written on: 09/05/2015 by etMcGrath69 (1 review written)

On entering our home everyone stops @ remarks how stunning our glass @ spindle staircase looks. Thank you Neville Johnson and all the team… Read Full Review

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★★★★★

“We love our new staircase, it's transformed our hallway.”

Written on: 04/05/2015 by MrandMrsGman (1 review written)

After watching a very impressive advert for Neville Johnson on TV, we went online to get a better check out their products on their website. The quality of their products was very apparent but we really wanted to see the twisted oak staircase design in more detail so ordered a brochure . We received a phone call the same day! to confirm our requirements, and the brochure within 2 days. The brochure was very helpful as it enabled us to visualize how the design we wanted would look in our own… Read Full Review

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★★★★★

“Quality & service at its best!”

Written on: 07/03/2015 by ValenB (1 review written)

I always grit my teeth when I start home upgrades because sales promises often do not live up to expectations, however: From the initial enquiry through to installation and then follow up Neville Johnson have got it right. An example of customer service at its best, with a great product and an installation team that completed the job well within the timescale. We always carefully check any work or upgrades that we commission to our property and this went better than we possibly could have… Read Full Review

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★★★★★

“Neville Johnson Staircases”

Written on: 18/02/2015 by jbhewlett (1 review written)

Our staircase rails and posts were getting rather rickety so we asked Neville Johnson to renew them in solid oak with glass panels. We were very pleased we did. The finished job was really excellent, lovely colour and marvellous to feel. They said the job would be done in one day and it was. The fitters were good craftsmen, very conscientious and worked hard all day to produce an extremely satisfactory job. We love using the staircase now. JH - TS5 7LQ… Read Full Review

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★★★★★

“Our stairs are now looking fantastic”

Written on: 18/02/2015 by Chopper13 (1 review written)

We had Neville Johnson replace our staircase. We were so impressed by the workmanship, The lads that came to fit the staircase were polite and courteous. We were over the moon with the result, and would recommend this company to everyone. Tim moxon Didcot, Oxfordshire… Read Full Review

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★★☆☆☆

“They use Subcontractors”

Written on: 26/01/2015 by Jadynj1994 (1 review written)

I paid a lot of money for the staircase that was installed and at 1st glance it was OK. However when I looked at it properly much of the work was questionable. Not worth the money I paid for. I thought the quality would be good. It was far less. A man had to come back and correct several things. And now it still looks poor. They should use their own staff instead of subbing out. Time shouldn't be a factor… Read Full Review

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★★★★★

“Now possessor of stunning new staircase”

Written on: 21/01/2015 by jnwirvine (1 review written)

From first contact with Neville Johnson staff to finished installation of the oak / glass spindle staircase the service was outstanding. All detailed requests were fully met and the field staff were keen to ensure complete customer satisfaction. There was minimal disruption to existing decoration and the installers were meticulous in leaving both inside and outside cean and tidy. Completely satisfied with the Neville Johnson service and would have no hesitation in recommending thi… Read Full Review

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★★★★★

“Library shelving”

Written on: 27/11/2014 by AndrewCowley (1 review written)

What a fantastic service from Neville Johnson. We are absolutely delighted with the shelving system and the level of professionalism all the way through from the initial design to survey to installation. We have no hesitation whatsoever in recommending in the highest terms possible the work of all at Neville Johnson. Many thanks. AC of WA8 5BW… Read Full Review

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★★★★★

“neville johnson shelving”

Written on: 19/11/2014 by Blevinsgk256 (1 review written)

I have found the level of service and attention to detail from Neville Johnson to be outstanding.Right through from initial design to survey to installation all the processes have been to the highst standards. The finished shelving system is now a beautiful addition to the living room. Many thanks for a terrific service. AAC. WA8 5BW… Read Full Review

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★★★★★

“T.Cooper. North Yorkshire. Very professional”

Written on: 19/09/2014 by T.Cooper (1 review written)

The existing staircase was reviewed, and a thorough measure was taken of the existing. The fitters turned up on time, had all of the equipment that was needed, and proceeded to carry out the installation very professionally. All of the components fitted correctly, and they carried out the works in a short time, and cleaned up after themselves… Read Full Review

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★★★★★

“Neville Johnson Staircase”

Written on: 17/09/2014 by CSRobinson (1 review written)

The staircase has transformed my hallway . From ordering to installation I was kept well informed . All the work was completed on time and the job was done with out much disruption, the area left very clean and tidy. Would recommend Neville Johnson to family and friends. Mrs R. Market Harborough, Leics… Read Full Review

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★★★★★

“Staircase is a showpiece”

Written on: 10/09/2014 by BobbyA51 (1 review written)

Mr B. A. Hinckley Leicestershire. From the first phone call to the finished job was a pain free enjoyable experience. We had an oak and glass staircase which turned the hallway into the best room in the house. Nothing was too much trouble, the work and materials were first class. It made me want to explore other areas I could transform using these people. I would certainly recommend them to a friend and the fitter was nothing short of an artist. Actually, in truth, there was nothing I didn't… Read Full Review

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★★☆☆☆

“Half of a staircase ”

Written on: 27/08/2014 by Markswain1 (1 review written)

Had a staircase installed yesterday up to this point everything was going well , then was told did not have 2 of the stairs !! . Called this morning have have been told will be 2 weeks before it can now be finished !!! So left with a half finished stair case for the next 2 weeks !!! Think this is very poor considering is not cheap and expected professional service . Would not recommend… Read Full Review

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★★★★★

“Staircase installation”

Written on: 22/08/2014 by Mccheshire (1 review written)

Mc Cheshire I found all stages from survey to installation very thorough & professional. Any queries were dealt with quickly &efficiently. Overall we are very very pleased with our staircase & would have no hesitation in recommending Neville Johnson to family & friends… Read Full Review

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★★★★★

“A new staircase, what a transformation-superb .”

Written on: 20/08/2014 by Curtisut393 (1 review written)

We have had a new staircase & it is wonderful, complete transformation of the hall. The Glass Panels are so light and give the impression of a much larger space. A Superb company, all the staff very professional, courteous, helpful and most of all, they let their customers know that N.J. want our custom and appreciate it. We wish them well and long may they continue with their wonderful staff. There is nothing what so ever that one could critisize or mot be happy with. Mr. & Mrs. C Suffolk… Read Full Review

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