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Written on: 16/06/2012 by 1katya (12 reviews written)
I usually buy from Crocus when I want some very specific quality plants and am prepared to spend a bit more than usual. I have bought lovely garden pots from them in the past as well, and received excellent Customer Service with notification of delivery dates. Not this year though. What has happened to Crocus? I had to chase up on the order to get it delivered, and Customer Services were in fact very helpful and refunded on two plants without question, although I sent photos of the pathetic… Read Full Review
Written on: 09/02/2011
Unfortunately you still don't deliver to Germany, which makes buying things a wee bit difficult. Otherwise I enjoy your website very much - just LOOKING at things is wonderful. Thank you and good luck in all your endevours.
Susan King-Koecher, Kassel, Germany… Read Full Review
Written on: 24/04/2010
I posted a review last week as I was still waiting for goods to be delivered over a week late. However Crocus did phone me back as requested; they then looked into the problem, called me to say what they had done and the goods were then delivered the next day. The Customer Service team were very apologetic and helpful, and as such, I thought it only fair to upate my review… Read Full Review
" Brilliant service! " Read More
" Does the job! " Read More
" Delivered wrong order then would not correct it " Read More
" AVOID THIS COMPANY - Awful service & faulty product twice " Read More
" Waterfall taps " Read More