Appliance World - www.appliance-world.co.uk Reviews
Latest Reviews
★★★★☆
“Good Customer Service”
Written on: 11/04/2013
Before my call to Appliance World I had made inquiries to other companies but none would offer a 'bulk' discount. I telephoned Appliance World as I had purchased an item from them a few years ago. On their website they offer a discount to those wishing to purchase 3 or more appliances so I gave them a call. I was given helpful information about each of the products I intended to buy. Their customer service is excellent - the member of staff who took my call was extremely helpful and I... (read more)
★★★★★
“Brilliant Efficient Service.Good competitive prices.”
Written on: 03/04/2013
After loosing £3,800 deposit to Redhill applicances who went into liquidation, Rob Stephens and Applicance World stepped in and supplied all of our goods at great prices. They were delivered on time and we able to help out and give advice about the various different appliances. They also liased with Miele for us. They had a lot of knowledge and were most helpful. I would completely recommend them - and I am a hard person to please! (read more)
★☆☆☆☆
“Poor Delivery ”
Written on: 15/03/2013
I was more than happy to be able to order my microwave to be delivered within the week and that is where the good ends. Called at 9.45 am on day of delivery and was told to expect a morning delivery before 1pm. At 2 pm I am advised by the driver that it will be at leat another 45 mins and he was never going to get to me by 1. Would rather pay for delivery if I could be sure it would arrive on time as my time is precious and I do not have all day to wait in. Save yourself the hassle and... (read more)
★★★★★
“Excellent service and Help”
Written on: 01/03/2013
From the first time I sent an email to ask questions about buying 4 appliance to the finish of all transactions I have nothing but praise for the Company. The Driver [name removed] who delivered the goods and then had to collect a faulty appliance was a complete ambassador for the company and nothing was too much trouble. When a time and date was given for delivery and pick up the details were kept to and Scott was early one morning but was prepared to wait. After service from Customer... (read more)
★★★★☆
“As good as their word!!”
Written on: 15/02/2013
I initially chose to order from Appliance World because of their frankness in availability of the four items I was wishing to purchase. Whilst they could supply three of them within the desired timeframe, there was no question that they would be unable to deliver the fourth item. Having placed the order, I was extremely disappointed to receive an e-mail suggesting a much later delivery date. I immediately contacted Debbie Mills, the person to whom I placed the original order. Within... (read more)
★★★★★
“THANK YOU ISN'T ENOUGH. SHOULD BE 10 STARS.”
Written on: 15/01/2013 by Bowlesy123 (1 review written)
We don't know where to start to thank Appliance world enough for the service they provided before Christmas. My Mother-in-Law, an 80 year old disabled lady who has been through so much had been let down by another supplier and her insurance company after her new fridge/freezer had broken down for the 3rd time. With no fridge/freezer and family arriving for Christmas the poor lady had just about given up with the stress. From the moment we contacted Appliance World they showed nothing but... (read more)
★☆☆☆☆
“Waited for 1.5 months still no fridge!”
Written on: 17/12/2012
We've bought and paid for the fridge in the beginning of November 2012. At first, it was not in stock. Waited for more than 2 weeks, when it was in stock, to find out that the only deliver on Fridays. Then we booked one Friday for the delivery, sent the email and stayed at home waiting for but fridge never came. They said they have not seen the email - we copied them the 'sent email' as a proof. They then gave us another date which was 15th December 2012, so we stayed at home at waited (for... (read more)
★★★★★
“A1 supplier”
Written on: 14/11/2012
Good customer service, with excellent communication. Kept updated on product delivery which arrived during the times they said, would I use again YES! (read more)
★☆☆☆☆
“Appliance world -time wasters”
Written on: 07/11/2012 by aniretak (2 reviews written)
I have ordered all my kitchen appliances from Appliance world. After waiting for 3 weeks and numerous phone calls, I have been told that 1 product is not in stock. I went out, bought this product and asked them to deliver the rest. I was than told that they will deliver in 2 weeks and that since only 1 man delivers I need to make sure someone is there to help the driver - another favour I needed to ask my friends....What a joke! Got a refund and went to appliances online. What a difference!... (read more)
★★★★★
“WHY SHOP ANYWHERE ELSE”
Written on: 03/09/2012
WENT INTO APPLIANCE WORLD TO BUY A FRIDGE FREEZER WITHIN 20 MINUTES I GOT THE HOTPOINT MODEL I WANTED CHEAPER THAN ANY OF THE BIGGER APPLIANCE STORES. I HAD ALREADY SHOPPED ELSEWHERE AND IT WAS DEARER AND I WOULD HAVE HAD TO WAIT 3 WEEKS FOR DELIVERY. AT APPLIANCE WORLD IT WAS FREE NEXT DAY DELIVERY AND THEY TOOK THE OLD ONE AWAY FREE OF CHARGE. DEFINATELY RECOMMEND THEM. (read more)
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Showing 1 - 10 of 176 Reviews
★☆☆☆☆
“AVOID THIS COMPANY”
Written on: 18/07/2012 by marni (2 reviews written)
Placed an order for a washing machine did not say on the site when purchased out of stock told to wait for delivery so I did for 3 weeks and after a no of phone calls was told hotpoint have a manufacturing problem looks like to me this company tries to hold on to your money for as long as possible.I have asked for a refund which I am still waiting on trust me dont waste your time with this company. (read more)
★★★★★
“Excellent aftercare”
Written on: 09/07/2012
We bought a Neff oven and hob recently. When our plumber opened up the hob there was a slight defect on the top. I rang appliance world and they arranged for an engineer to come out. He came within the week, brough a replacement part and fixed the problem straight away, no quibbles. Would definately use them again (read more)
★★★★★
“Excellent Service, Excellent Products”
Written on: 29/06/2012 by LeeTre
We have recently completed a new extension to our home that includes a fabulous kitchen. We purchased our Neff appliances from Appliance World, this included a dishwasher, gas hob, combi-microwave, single oven, warming drawer, extractor hood and in addition a Bosch freezer. The ordering process was simple and efficient, the arrangements for delivery were excellent. Everything came on time and as expected. The customer service is second to none! We were given advice about the appliances,... (read more)
★☆☆☆☆
“Asked for a refund and went somewhere else”
Written on: 19/06/2012 by NorfolkMark
They took my cash for a fridge freezer and after 3 weeks we phoned up as we had not heard anything. They could not get the one we wanted and said they had phoned and emailed - they had not. The delay meant that we could no longer get the fridge freezer we wanted from anyone and has really caused trouble - its integrated and kitchen is built. They only offered £10 off a replacement which was £150 more than the one we wanted. Very poor, do not use these people, you have been warned!! (read more)
★★★★★
“Perfect - fast - efficient service! ”
Written on: 13/06/2012
Had been let down by another supplier for a double oven - new kitchen in and no oven/grill!! I telephoned Debbie at Appliance World and with 20 mins, my oven/grill had been ordered paid for and delivery date arranged! That's what I call a great service! Thanks Debbie (read more)
★★★★★
“Customers actually matter at Appliance World”
Written on: 28/05/2012 by JillyAT
The help I received in choosing the correct product for my needs was excellent. Debbie the sales lady was not only helpful but very knowledgeable. Advice on delivery was good and the delivery driver was extremely helpful and obliging - and on time (which is rare these days) A very good company to deal with. (read more)
★★★★★
“Great prices and great service why go anywhere else”
Written on: 19/04/2012 by Trufflette
Visited Appliance World after having researched prices and found they had the cheapest prices online. Dealt with Anthony Pounder who was informative and he didn't try to sell us their most expensive products either. In the end we bought all our kitchen appliances from them. Anthony even went out of his way to source a product they didn't normally supply. Appliances arrived as scheduled. Couldn't fault their customer service and would definitely recommend them. (read more)
★★☆☆☆
“service or lack thereof”
Written on: 28/03/2012 by SunnySussex (1 review written)
I ordered an insinkerator hot water tap on their website and received the confirmation email. They then phoned me to say that they did not have any in stock, neither did their supplier. In fact, they did not know when they would have any and the price had been increased on their website to try to stop any more orders. The director thought it better not to take people's money for goods they could not supply. As we are having a new kitchen installed, we are looking to have several appliances... (read more)
★★★★★
“Excellent On-line and Telephone Service”
Written on: 27/03/2012
The website is extremely user friendly giving easy access to all the electrical appliances we require. Prices are immediately available and compare very favourably to other suppliers, all items we require are in stock and the ability to forward a list of appliances to our own email is very helpful. Appliance World followed-up with an email offering further support, if required. We accepted this help and found the staff to be excellent, offering advice, suggestions and information that... (read more)
★★★★★
“Better Service than Currys & Comet!!! Much Cheaper!!”
Written on: 28/02/2012 by sharp1511
We just bought SMEG Symphony SY62MX8 Dual Fuel from appliance - world. We are very happy with our cooker. The delivery was very good quick & very smooth. The deliver man was very friendly & very carefully bought our cooker thr our kitchen (our door). The customer service is very friendly and we was told that we will get our cooker within 3-4 wks but we got it in one week! We would recommend this to our friends and family! Also this cooker is fabs! We dont need halogen oven anymore as... (read more)
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Showing 11 - 20 of 176 Reviews
★★★★★
“No need to go elsewhere !”
Written on: 31/01/2012 by GenuineGeorge (1 review written)
To say I am impressed with Appliance World is an understatement. My 4 kitchen appliances and sink were all delivered in one go, spot on time and in tip top condition. Faultless service - call backs made exactly when stated, emails rapidly responded to. As for price - they either offered the best price on the net or were more than willing to match a better price else where. When they say they (read more)
★★★★★
“Great prices for top brand goods.Efficient and...”
Written on: 24/01/2012 by culnacreag
We live on the Isle-of-Skye and are in the process of building a new house. I spent some time researching prices for kitchen equiptment and found Appliance Direct to be the cheapest with fantastic reviews. They were indeed a FANTASTIC company to deal with, we were kept informed of the day and time the courier would arrive. I cant praise this company enough and would certainly recommend them to everyone. They sell all the great brands at cheaper prices than anywhere else I looked at. (read more)
★★★★★
“Good prices, good delivery, excellent service.”
Written on: 24/01/2012 by PeterAnderson000 (1 review written)
I've bought 2 appliances from Appliance World and on both occasions the prices were very competitive, the delivery was very well communicated with options to choose convenient delivery windows and both deliveries were on time, all very good. There was a small quality problem with the burner caps on the hob, but an email to Appliance World received a reply within about an hour and immediate action to have replacements parts sent direct from Neff. The customer service is really 'on the... (read more)
★☆☆☆☆
“poor customer service”
Written on: 22/01/2012 by reviewcentreatforshaw.name
Poor communication from customer services, not informed that there were delays in supply by manufacturer. When pursued messages were changed from "we'll let you know by the end of the week" (they didn't)to "we rang to say there was a 4-5 week delay" (they had not informed us of this). (read more)
★★★★★
“Happy Happy Happy”
Written on: 07/01/2012 by Sten
It does not happen very often, that a UK company put their costumers on top off their list. The Appliance Shop is one off those companies who value there costumers and I felt well looked after and taken care off. Sten Vollmuller (read more)
★☆☆☆☆
“DO NOT USE”
Written on: 05/01/2012 by Simooooo
My Freezer decided to give out at the beginning of December so I went on-line & found this company. I ordered (and paid for) the Freezer on 5th December and recieved the standard email: What happens next? Once the item you have purchased is in stock, a member of logistics will contact you to arrange delivery. Wherever possible, we will contact you approx 48 hours before we can deliver to give you sufficient time to arrange to be able to receive the item. I left it a few days then phoned... (read more)
★☆☆☆☆
“Dreadful customer service”
Written on: 04/01/2012 by gallic (3 reviews written)
We were having the kitchen refitted in November 2011 and went shopping around for a Siemens appliances including a pyro oven, a pyro combi micro oven, a warming drawer and a gas hob. Came across Appliance World and their prices were keen at £2800 but said contact us for a best multi-deal price. This turned out to be only the same as their advertised web prices. From then on, every few days there would be an email asking if we'd decided on our order yet and they seemed so really switched on... (read more)
Applianceworlduk's Response to gallic's Review
Written on: 05/01/2012
Dear Mr Duthie,
Firstly let me apologise that you feel let down by our after-sales service. We aim to deliver within the quoted 10-14 working days however, on this occasion, it proved impossible as our delivery vans were completely booked up during the busy pre-Christmas period.
Our customer service team weren't able to be more specific than 10-14 working days as, unfortunately, we cannot allocate delivery dates for items which are not yet in stock at our warehouse.
Additionally, there was a delay in the items reaching us from our supplier which meant that the delivery would have been 16 working days had you not opted to self-collect (just two days more than quoted).
With regards to the delivery charge, there was no charge added to your order so there was nothing to refund. Had there been one, we would have of course been happy to refund it.
We do openly state in our terms and conditions (listed on our website: http://www.appliance-world.co.uk/info/Terms+and+Conditions+of+Sale.html and attached to the order acknowledgement) that "We are happy to accept a deposit of at least 10%, with the balance to be paid prior to dispatch." However, we apologise if this was not made clear at the point of ordering.
Since the time of your order, we have dedicated a member of our team to more actively communicating order status to the customer which is something that we as a company
are working extremely hard to improve on.
We sincerely hope that you would contact us in the future when you are looking for kitchen appliances.
Kind regards,
Jordan
Customer Care
Reply to this comment
★☆☆☆☆
“BEWARE! Ordered a month ago and still waiting for delivery”
Written on: 12/12/2011 by annabelterry
I ordered an electric oven a month ago to feed my family. The money was promptly taken, however we are still waiting for delivery. There may be cheaper deals on this site but now I realise the true cost of ordering from a cheaper company. I would definitely have paid more to receive the order more quickly. We were only sent an 'update' on delivery a month after purchase. After calling I was not given the opportunity to speak to anyone in charge but just had a young girl repeating the same... (read more)
Applianceworlduk's Response to annabelterry's Review
Written on: 14/12/2011
Dear Annabel
Firstly, please let me express my disappointment to learn of your experience with Appliance World. I'd like to apologise that your appliance was not delivered within a satisfactory time scale and that you were only updated a month after purchase.
At the time of ordering, we did state that item was on order with our supplier and quoted you a delivery time of 10-14 working days.
Unfortunately, we can't supply exact delivery dates before receiving the item into our warehouse as this risks letting the customer down if we in turn are let down by our supplier; we feel it's important to be safe rather than sorry.
We do not discriminate against any customer. However, as you correctly pointed out, our drivers are not simply insured to help carry appliances up any stairs. We are open about this and state it within the terms and conditions which all customers must accept before placing an order online and in the order acknowledgement too.
Also, if the item is on order with our supplier, customers have the option to pay a 10% deposit up front to secure the order and then pay the remaining balance with delivery.
We have placed your order onto a saturday delivery at no extra cost which is not normally possible at this busy time of year - however we are doing our best to fulfil all orders.
However, please let me offer my apologies for the service you have received and hope that you would consider ordering from us in the future. If you have any further queries, please do not hesitate to contact Lydia, our Customer Services Manager, on 0844 493 2525.
Kind regards,
Jordan.
Reply to this comment
★★★★★
“Got let down by Comet, So Glad !!, Saved £200 Here ! ”
Written on: 09/12/2011 by Rich67
Initially we had ordered a washing machine through Comet, arranged delivery for a weeks time, booked the day off as the delivery was between 8.00am and 6.00pm. The appliance never turned up, when I rang the store I was told that it was out of stock and would be another four weeks. Great a wasted day off and no one had even bothered to tell me it would,nt even be turning up. So another wasted 20 mile drive to the store for a refund.. I sat down and scoured the internet for companies who... (read more)
★★★★★
“Why you should use this company.”
Written on: 22/11/2011
I live in France and have had to equip a kitchen in a property I have just purchased in Essex, England. I carried out considerable research to get a good deal and just as importantly,to find a company who would do exactly as they promised. I had the pleasure to speak to a lovely lady called Sharon who was on the sales team at Appliance World. Having explained that I was only going to be in Essex for a few days, she assured me that the company would stay in touch throughout the... (read more)
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Showing 21 - 30 of 176 Reviews
★★★★★
“Neff oven & fantastic customer service”
Written on: 08/11/2011
We would like to say thank you to Gavin and Rob at the Swindon store for outstanding customer service in assisting us in purchasing a Neff oven. Rob in particular had outstanding product knowledge, without which we would have ended paying more money for a lesser product. This is the 2nd item purchased from Appliance World and will definitely not be the last. Outstanding service, friendly atmosphere and first class product advice. Thank you. (read more)
★☆☆☆☆
“Poor service”
Written on: 02/11/2011 by lucyrodgers
Not sure how this company received the reviews on this site. From the start service has been appalling. No communication/unanswered emails and phone calls. Two weeks after the order we are still waiting for our oven which has delayed our kitchen fitter. All out other materials were delivered within days. (read more)
Applianceworlduk's Response to lucyrodgers's Review
Written on: 02/11/2011
Dear Ms Rodgers,
Firstly let me apologise that you feel you had cause to write a negative review. It is our mission to ensure that each and every customer receives first class customer service & we are sincerely sorry that you feel that this was not the case.
When you placed the order, we quoted you 10-14 working days for delivery as the oven was out of stock at our warehouse. We were given an estimated date of delivery of the 28th October which was not met by our supplier although we are hoping to receive it by the end of this week.
We appreciate that you would have preferred to take delivery of the oven sooner than the quoted 10-14 day delivery period and understand your decision to cancel the order despite being offered an alternative oven from stock. However, if you are unable to source the item elsewhere, we would be delighted to assist in any way possible.
If you have any other concerns or queries, please do not hesitate to contact our Customer Care manager Lydia on 0844 493 2525.
Many thanks for your time & kind regards,
Jordan
Customer Care
Reply to this comment
★★★★★
“Superb Service In Every Respect.”
Written on: 01/11/2011 by mayour (1 review written)
Reviewed kitchen appliances on-line. Phoned Appliance World to discuss possible purchase. Very helpful customer service staff. Prices as advertised and significantly lower than other suppliers - discount offered for multiple order. Delivery on time and well organised - clean vehicle and caring delivery guys. Small problem with one appliance after a few weeks but after sales service superb. Problem resolved quickly and efficiently. I would definitely recommend Appliance World for their... (read more)
★★★★★
“Delivery of cooker hob”
Written on: 26/10/2011 by antheahill1 (1 review written)
Really good, when we had a problem, it was replaced within 24 hours. The delivery guys were superb, I like the way they open the box and photograph the contents(covers both the consumer and the supplier), never come across that before! A Hill (read more)
★★★★★
“All round 1st class service ”
Written on: 24/10/2011 by KarenBatten
From the very first phone call our dealings with Appliance World have been first class. We needed 5 appliances for our about to be refitted kitchen and Jessica gave us the quote over the phone, explained what deposit would be due if we decided to proceed, when the balance would be due etc. As she promised she followed this all up with the details in an e-mail. When we ordered the goods the Bosch ovens were out of stock but we were given an expected date about 3 weeks later which wasn't a... (read more)
★★★★★
“Fantastic Face to Face Customer Service As Well”
Written on: 13/10/2011 by Annalee (1 review written)
We were looking for a full set of appliances for a new kitchen, and as we are local to the Appliance World showroom, we dropped in to see what they had. All our options were explained in detail and we actually accepted the recomendations that we were given, even though it wasnt what we actually thought we wanted. We purchased various De Dietrich cooking items and Bosch for everything else. The items were kept for us until we could accept the delivery, which was very, very useful. We are... (read more)
★★★★★
“Fantastic service ”
Written on: 09/09/2011 by izzymb (1 review written)
From the start of the order process the customer service I received was exemplary. The price was by far the cheapest I could find on the Internet. Speedy delivery, courier company were also fab, phoned half hour before delivery and on arrival were polite and courteous. I absolutely love the hob, it is easy to operate and has a timer on each cooking area which is an absolute boon. Appliance World contacted me by email a few weeks after the purchase to ensure I registered the product with De... (read more)
★★★★★
“fantastic company”
Written on: 02/09/2011
brilliant service ordered hotpoint dishwasher, was delivered on time even up to the time stated, was nervous to order on internet,but after speaking to them they put my mind at ease,i will be buying all of my appliances from this company.i have ordered my hotpoint washing machine from them and will be ordering fridge freezer too, cheaper than the high street and web sites even the delivery man was great,would recommend to anyone,i wish to thank the staff,and just to say ALWAYS READ THE... (read more)
★★★★★
“Quite Simply the Best Place to Go For Appliances”
Written on: 25/08/2011 by HarrisMan (5 reviews written)
I ordered a dishwasher and an extractor chimney from appliance-world. Both were at a very good price and both arrived promptly. When I discovered that the chimney had been slightly damaged in transit (although the packaging showed no signs of this) appliance-world could not have been more helpful or efficient in sending a replacement. I have been delighted by the courtesy, efficiency, price and service, and recommend appliance-world without any reservation. (read more)
★★★★★
“BEST APPLIANCE SHOP ON THE INTERNET!”
Written on: 23/08/2011 by cattycat (1 review written)
An excellent service throughout. Kept us informed, best price, quick delivery and on time. They are pleasant and informative on the 'phone, too, and ring/email you back when they say they will. A special mention has to go to Lydia, Customer Service Manager, who actually registered our appliance for the guarantee herself - we had forgotten to do this. So, instead of the standard 1yr guarantee, thanks to Lydia, we now have a full 5yr guarantee! We would certainly shop there again. ... (read more)
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Showing 31 - 40 of 176 Reviews
★★★★★
“EVERYTHING RIGHT, NOTHING WRONG”
Written on: 23/08/2011 by martinbr (1 review written)
APPLIANCE WORLD HAS DELIVERED OUTSTANDING PERFORMANCE IN ALL RESPECTS. WHEN ORDERING, I MADE A MISTAKE BY ORDERING A FREESTANDING DISHWASER, INSTEAD OF A BUILT-IN. THEY WERE EXTREMELY HELPFUL IN EXCHANGING IT, EVEN SUGGESTING A LESS EXPENSIVE MODEL WHICH SAVED US MORE THAN £100. VERY COURTEOUS, VERY PROFESSIONAL AND A PLEASEURE TO DEAL WITH. I WOULD HIGHLY RECOMMEND THEM FOR THEIR EXPERTISE, HELP AND COMPETITIVENESS. (read more)
★★★★★
“Everyone was very helpful from start to finish.”
Written on: 21/08/2011 by LizzieWhite
This is our first experience of buying so many large electrical appliances [7] in one go and we are so pleased to have chosen your helpful Company. There was a small problem with the Dishwasher but this was quickly resolved. We hope to do business with you again and would certainly recommend you to our wide circle of friends. Many thanks to Rob, Gavin and Sharon for all their help and advice. (read more)
★★★★★
“First Class Service from First Class Supplier”
Written on: 16/08/2011 by mastersplinter (1 review written)
Just wanted to say what a great service from this company, from start of order up to delivery, great communication at all times, a very pleasent experience. Can highly recommend to other potential customers. (read more)
★★★★★
“Good Customer Service”
Written on: 09/08/2011
They gave good prices and were happy to give small discounts for buying more than one item. Had to wait for items to come into stock but then they were dispatched quickly. Communication was good by email. Very pleased that they were able to assist after purchase by forwarding on the relevant installation diagrams. Overall would be happy to recommend Appliance World and will use them again. (read more)
★★★★★
“Multiple mixed manufacturer items delivered on time...”
Written on: 20/07/2011 by theradioactivekid (2 reviews written)
We were having a complete rebuild of our kitchen, which can be stressful: co-ordinating tradesmen, how you are going to eat, where you are going to store everything etc; add to that the worry that possibly you might be paying builders to sit on their hands if the white goods deliveries don't come on time. Fortunately I discovered Appliance World. My wife wanted to get everything from John Lewis, because they do appear to be very customer focused; but I found everything we wanted... (read more)
★★★★★
“Bought a set of Neff kitchen appliances hobb/oven etc...”
Written on: 12/07/2011 by roger99 (1 review written)
Bought a set of Neff kitchen appliances hobb/oven etc and washing machine. Great service which coped well with our requirement to deliver to our cottage in Devon. Good price made even better by the quantity discount and free delivery. All staff very helpful and frendly especially Gavin the sales person who sorted all our queries with no problems (read more)
★★★★★
“I bought these fans last year i have now bought one...”
Written on: 01/07/2011 by ewclondon (1 review written)
My old fan was noisy, so i telephoned appliance world last year they told me the fans were quiet. They are quiet and if your hot in the night you don't have to get up just turn them on with the remote or turn them of by remote if you are cool enough, they also have a timer so they will shut off automatically. I cant recommend these fans enough and this site has them the cheapest. There is nothing bad i can say about these fans they are wonderful. (read more)
★★★★★
“Stress Free”
Written on: 29/06/2011 by stephenrose
With the overwhelming amount of products available in the market place to choose from and all the different prices available it was great to find and use appliance world for all our requirements. They bettered all prices we had seen and their personal customer service and follow up calls made the whole process from ordering to delivery stress free. A huge amount of time and money was saved by using them for all our new kitchen equipment. Thanks. Mr and Mrs Rose (read more)
★★★★★
“Brilliant”
Written on: 20/06/2011 by theorangeperil (1 review written)
Highly recommended. Dealt with a couple of problems really well. Would use again. (read more)
★★★★☆
“Miele Cooker Hood”
Written on: 16/06/2011 by stthomasstationers (1 review written)
Searched for best price online then called Appliance World and was offered a scrappage allowance which reduced the price even further. The item arrived within the advised timescale and we found the delivery team excellent from the initial contact to advise the date right down to the driver who made the delivery. Have purchased from Appliance World before and will certainly do so again. (read more)
Guest's Response to stthomasstationers's Review
Written on: 25/07/2011
So why only give them a four stars? I believe this and many of the reviews are false and fabricated by the company itself. Other websites tell a different story.
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Showing 41 - 50 of 176 Reviews
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Jackellisclegg's Response to SunnySussex's Review
Written on: 21/08/2012
wish i had read this before i used them the manager is very rude unhelpfull and has fobbed me off BEWARE OF THIS COMPANY