Appliance World www.appliance-world.co.uk Reviews

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Appliance World www.appliance-world.co.uk
3.1 stars
Average rating for this product is: 3.1 out of 5

From 0 ratings and 18 reviews

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Average Ratings for Appliance World www.appliance-world.co.uk

  • Customer Service3.5 stars
  • Quality of website3.4 stars
  • Value for Money3.5 stars
  • Overall rating3.1 stars

18 Reviews For Appliance World www.appliance-world.co.uk

  • Guest 19th Nov 2009

    Reviewer rating: 5 stars


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    Very helpful staff. Goods were out of stock on website so they ordered them from manufacturers for me. Quoted a delivery time of 10 to 14 working days but actually delivered in 7 working days. Were flexible on the delivery as well. They rang the day before and I arrange for them to leave items in the garage because I couldn't be at home.

  • Guest 17th Aug 2009

    Reviewer rating: 5 stars


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    When our dishwasher failed, we started to look for a replacement. We did our research and eventually chose an AEG model that fitted the families needs. After calling a few different stores, we bought the machine from Appliance World because of how helpful they were. They checked all our sizes, that it had the features we wanted and they were one of the cheapest stores.

    Turned up when they said it would and everyone was really friendly throughout, can't really ask for more.

  • vflora 4th Aug 2009

    Reviewer rating: 4 stars


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    I ordered a large quantity of Neff appliances for my newly fitted kitchen from appliance world. I liaised with one assistant who managed my order from start to delivery. Majority of the appliance arrived on time. However some were delayed through no fault of Appliance World. The delayed items were delivered by special couriers to ensure they arrived according to my time phase. I found the sales assistant to be very polite and he kept me informed of progress on the appliances on delay and h ...

  • bettyb88 16th Mar 2009

    Reviewer rating: 4 stars


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    Am a first time buyer so was a bit nervous about buying new appliances online from appliance-world. Spoke to a very helpful lad who helped me find out what was best for me. Was very honest about any expected delays and managed to get me a really good deal. Reviews on here seems to be very misplaced as they were helpful, gave me a good deal and have a delivery booked for friday. Would reccomend to anyone.

  • kimcarter Rank: Corporal 4th Mar 2009

    Reviewer rating: 4 stars


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    Appliance-World.co.uk:...Really quick service. Price was really competitive. Customer service was excellent from start to finish. When the goods arrived one of the levelling feet was missing, so they ordered a new one immediately from Hotpoint (which arrived 2 days later)...impressed with dealing throughout.

    Would recommend Appliance-World.co.uk & the FFA52S Hotpoint Fridge Freezer

  • OlenaG 20th Feb 2009

    Reviewer rating: 5 stars


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    Being a new parent means ... you have a plenty of things to wash every day! Since using the dryer in the yard is not so much an option in February we looked for a washer dryer. We knew of Appliance World as we are a local customer. Went to their show room to see the choice of washer dryers they had. First wanted to buy an AEG one as it was in stock but one of their staff told us we would get better value if we were to go with a Hotpoint washer dryer. It looks like it has saved us at least &poun ...

  • build boy 15th Feb 2009

    Reviewer rating: 1 stars


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    It took Appliance World 6 weeks to deliver 4 items that were in stock according to the website. Delivery was a complete fiasco promised three dates before they and their delivery company finally got their act together. They are cheap but if I need something within a realistic time scale I'll elsewhere.

  • Guest 7th Jan 2009

    Reviewer rating: 4.5 stars


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    A week before Christmas and I want a dishwasher! Appliance World in Swindon were very helpful in getting me one. Unlike other on-line places they had not hiked up their prices on stock items for the Christmas rush. I chose the one I wanted, it was in stock, they got it from their warehouse that afternoon so my husband could pick it up the next day. Easy.

  • rosie123234 16th Dec 2008

    Reviewer rating: 0.5 stars


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    I would not recommend Appliance World. Three weeks with no delivery and unreturned emails. When I try to call i have just been getting the option to leave a message.

  • bedouin32 6th Dec 2008

    Reviewer rating: 0 stars


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    My advice with regards to Appliance World is go somewhere else - they sent me a quotation which looked good until I tried to place the order a couple of days later when the price had suddenly increased by 20% - they said owing to the change in VAT.The new price of course was ridiculously uncompetitive.There are some very good on line retailers out there - I will go to one of those rather than wasting time with these guys

  • Guest 14th Nov 2008

    Reviewer rating: 4 stars


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    Friendly and efficent sales staff on phone and in Sales floor, the warehouse is located near the salesroom to if items are in stock.

    If they have to order in you are at the mercy of the manufacturer and Hotpoint seems to have slowed down.

  • Guest 10th Nov 2008

    Reviewer rating: 0 stars


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    Bought dishwasher from Appliance World which had a fault with it (immediate fault) which meant that if a certain programme was selected then the dishwasher could not be used for several days. Offered an inferior replacement (lower rated appliance) as exchange but I did not want this and had to issue charge back from creditcard. Seems this company is great when things go right i.e. item in stock and works but not so great when things go wrong. I would never use these again.

  • Guest 5th Nov 2008

    Reviewer rating: 5 stars


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    I will be using this company for future needs and will recommend to family/friends and anyone reading this review. The products are competitively priced and the stress was removed from spending in this money strapped period.

  • 1sugar 27th Oct 2008

    Reviewer rating: 0 stars


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    I feel I received poor service overall from Appliance World. Disappointing customer service, no callbacks received, no call to let me know when the product they have charged my card for is not in stock. And most annoyingly no refund received even when I have called them several times to remind them I have cancelled the order. It seems they have internal communication issues as the delivery company still called me even when there was no order for them to deliver!

  • miawebb2008 Rank: Lance Corporal 30th Aug 2008

    Reviewer rating: 5 stars


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    I brought quite a large amount of product for a new kitchen and found not only were they competitive on price but when they weren't the cheapest they price matched for me! Delivery was great-they told me before 1pm and it was here at 9am! Also customer service was a cut above what you usually get!
    A**** will always go with them!

  • Guest 3rd Aug 2008

    Reviewer rating: 4.5 stars


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    I've bought a Fagor built in washing machine from Appliance World (it's an FU6146IT) and although at first I was looking at Bosch when I phoned up the staff to my GREAT surprise actually discussed my needs rather than just taking the money and putting the phone down.

  • telkanes 31st Jul 2008

    Reviewer rating: 4 stars


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    I bought an Induction hob from this company and had the item within the agreed timescale of about 10 working days, had a Phone call and then a confirmation e-mail about delivery which arrived in the morning (they did say before 1pm which is useful).

    No problems with the Hob all good!

  • Guest 26th Feb 2008

    Reviewer rating: 0 stars


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    Ordered a Baumatic Extractor and a Fagor Dishwasher from this company. Getting them delivered was protracted and frustrating with long delays and having damaged goods delivered that had to be returned. Promises and unreturned phone calls led to the cancelling of the order.