Shell Petrol Stations Reviews

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Shell Petrol Stations
3.6 stars
Average rating for this product is: 3.6 out of 5

From 11 ratings and 15 reviews

Thumb down 47% of users recommend this product

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Average Ratings for Shell Petrol Stations

  • How do you rate the customer service?2.4 stars
  • Value for Money2.9 stars
  • Reviewer Ratings2.9 stars
  • Overall Rating3.7 stars

15 Reviews For Shell Petrol Stations

  • Guest 16th Nov 2009

    Reviewer rating: 1 stars


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    They locked the doors hours early, rude when i left without purchasing.

  • Guest 30th Oct 2009

    Reviewer rating: 5 stars


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    customer friendly service and value for money

  • Guest 28th Oct 2009

    Reviewer rating: 1 stars


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    Stopped for food and toilets. Only one disabled parking bay. Only one unisex toilet accessed through shop. Toilet does not appear to have been cleaned since it was built!! What appeared to be urine and faecal matter on both toilet seat and floor.

    Absolutely disgusting and smelled so bad that we left without purchasing anything. Staff were most unhelpful. Would never stop here again.

  • Guest 25th Oct 2009

    Reviewer rating: 3 stars


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    Bought two newspapers. Times and Telegraph, two mornings running.
    Noticed cashier did not scan telegraph costing £1. Second morning queried why second paper not scanned, and was told 'the machine isn,t geared to scan this paper'. Think some discreet surveillance of how much cash then enters the till would be a good idea.
    Unfortunately I was so bemused by his actions forgot to ask for receipt.

  • Guest 30th Sep 2009

    Reviewer rating: 5 stars


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    Car overheated so went to Shell Petrol garage to get water.
    I removed radiator cap and burned my forearm.
    Staff was on hand and gave me an ice pack and a hot drink for me and my daughter.
    She was very helpful and I was very impressed with her kindness and helpfulness

  • Guest 13th Sep 2009

    Reviewer rating: 2 stars


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    The fuel was marginally higher in cost than one or two local Shell garages, but I was low on juice, so I pulled in. The wife thought it would be a good idea to put the car throught the wash, so i bought a Bronze car wash token as well.

    Not a good idea. The car wash was void of soap - just water coming out slowly from the nozzles. After drying off, my car was coverered in residues. In fact it looked worse than when it went into the carwash.

    The nub of this is that the member of staff insiste ...

  • Guest 10th Jul 2009

    Reviewer rating: 1.5 stars


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    So there are problems with card skimming at shell garages, well it was sorted out at Fleetwood so they've resorted to giving short change instead - seems to me Shell need to look more carefully at the staff they employ or more people will boycott their pumps.

  • justin elshaw 21st Jun 2009

    Reviewer rating: 5 stars


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    Shell petrol stations have a high quality of customer service, very friendly, every time smiling.

  • Guest 18th Feb 2009

    Reviewer rating: 2.5 stars


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    My husband and I paid a substantial amount to have our Subaru Forrester converted to LPG last summer and I am absolutely dumbfounded as to why there are hundreds of fuel stations that still don't supply it.
    Besides it being more environmently friendly, it has reduced our fuel bill by half, but even though there is a Shell fuel station on our doorstep in Rowlands Castle, we have to travel about 10 to 12 miles up the A3 to Petersfield to buy the LPG, (from a BP station).

  • peg Rank: Lance Corporal 10th Feb 2009

    Reviewer rating: 0.5 stars


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    The Shell Petrol Station at Basingstoke has friendly staff. If the petrol could be labelled with the word "petrol" and the diesel labelleled "diesel" it would help customers to avoid the expensive mistake of misfueling. The new special diesel and the expensive petrol both have the name V-Power. Petrol into a diesel car causes very expensive damage.

  • habib rasul 11th Oct 2008

    Reviewer rating: 2 stars


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    I am a taxi driver and customer of shell for number of years only complaint I have is there are no toilet facilities in any of shell stations e.g Regent street leeds, kirkstall Road Leeds, Dewsbury road Leeds.

  • GEO ADAMS 15th Jul 2008

    Reviewer rating: 5 stars


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    I like Shell stations. They are very colouful to look at. They are all smart as each other. They are very modern and stylish. Shell is now bringing out a new identity. CAMBRIGE SERVICES now uses Shell Fuel and soon PETERBORUGH SERVICES, thanks the owners of Mc Donalds xtra MOTORWAY SERVICES. The shell logo has now been put in place of the shell name on the canopy normally seen in RED, and forecourt signs are now using more white with LCD Price Display's.
    Red seems to be a very welcoming colour e ...

  • jagan79 1st May 2008

    Reviewer rating: 5 stars


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    I went to other petrol bunks where I usually get down before the start pumping the petrol because they usually cheat people. They never start from zero.
    Shell is one petrol bunk where I have complete trust.

  • Steve Watson 21st Aug 2007

    Reviewer rating: 0 stars


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    The signs for V Power diesel looked like adverts and no attempt was made to indicate the types of diesel available at which pumps, however perhaps, in the current market place, Shell don't have to consider their customers, but as the cashier suggested I can always go elsewhere.

  • Clair Rank: Brigadier 7th Aug 2007

    Reviewer rating: 4.5 stars


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    I always go to my local Shell as it is the cheapest in my area it often beats the price on my local Tesco as well. Although they also have a shop I would not use this as it has extortionate prices but I suppose they have to make there money somehow.
    Another thing I like about Shell Petrol Stations is on the weekends they have an attendant who fills your car up for you for an extra £1 - Great when it is cold or raining.