Shell Petrol Stations Reviews

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★★☆☆☆
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Shell Petrol Stations
Shell Petrol Stations

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Latest Reviews

★☆☆☆☆

“staff attitude ”

Written on: 18/05/2015 by seans6221 (1 review written)

I went to shell on reddish lane manchester and the guy who was on shift on Monday the 18th of may 2015 was so rude he needs sacking because he has now lost you a customer who spends £80 a week with shell all because I asked for milk and because I asked for something else and he had to walk around the counter again… Read Full Review

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★★★★☆

“Great help from staff”

Written on: 27/04/2015

Picked up car at Stansted airport car park at 9pm on a Friday eve beginning of April to find 2 oil warning lights flashing. An 08 Peugeot I'd only had for 6 months. The Birchanger Green Shell station is the closest to Stansted so popped in hoping they had oil (they did of course). The Peugeot handbook I got with the car however gave no idea of what oil to use and my mobile battery had gone flat so couldn't google it. There's a small seating area with plugs for charging your phone though inside… Read Full Review

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★☆☆☆☆

“Avoid Shell Maghull, dickensian,thatcher conditions”

Written on: 08/04/2015 by Carteruk1991 (1 review written)

As a customer i found shell a good-ish experience, now as am employee i find it is taking workers rights,stamping on them and then rubbing it in your face! As a union member for many years I now experience a role where there is 1. No official breaks on a eight hour shift,seriously!! 2. Night shifts are worked alone,and again no official break. 3.Minimum wage paid for all hours ,nights included. 4.No cooking facilities for employees,should you find a gap at all between working and serving… Read Full Review

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★★★★★

“Great service”

Written on: 21/03/2015 by Erinr.r (1 review written)

I went to shell petrol station in oadby the guy who served me was Rishan even though it was only 2 minutes great service, very friendly and they should have more staff like him… Read Full Review

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★☆☆☆☆

“Mis selling fuel products ”

Written on: 06/10/2014 by Ian.roos (1 review written)

I Have attend number of shell sites all over the UK, over the past 8 months when petroscope tank maintenance has been carried out. When the V-power diesel & unleaded tanks are done the product is transferred into the stranded fuel tanks which means it's mixed with the standard fuels. After the maintenance is carried out and the mixed V-power and standard fuels are transferred back into the V-power tanks. The Petroscope contractor does this with and without and site staffs knowledge how can… Read Full Review

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★★★★☆

“Yes it's reopened”

Written on: 01/08/2014 by Shaniyay95 (1 review written)

So happy that Shell has re-opened in Flitwick. We have only had the choice of going to Tesco's in the centre of Flitwick where the fuel is so expensive. The new fuel station is very modern, good lighting has a cash machine which doesn't charge for withdrawals, Costa machine but even more important for me it's open 24 hours. I often return home late after going out or seeing friends and have real trouble finding a fuel station open after 11.30. I thought the snacks in the shop were a bit pricey… Read Full Review

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★☆☆☆☆

“Misleading Promotions with Shell Points Card”

Written on: 02/07/2014 by WillowWilliams307 (1 review written)

Additional points are provided, but you try and redeem them - if you do then it stops the cashier from issuing the points for the fuel you just purchased - all wrong. Staff are not trained in how to deal with it. General attitude is doesn't matter and oh you can go on the web and add them... which after extensive time searching does not appear the case. Happened several times now. No doubt hope is you just say ok don't worry. Generate a complaint and you get a response which has no relevance to… Read Full Review

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★★★★★

“Service as you would have abroad on holiday”

Written on: 10/06/2014 by melashton (1 review written)

The advisor served me at Hyde petrol station, not only was he helpful he attended the pump, put air in my tyres and showed me how to do this in future. The service is a match to the quality you would see abroad when taking a holiday… Read Full Review

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★★★★★

“Fantastic service ”

Written on: 04/03/2014

Very good service, always friendly and nothing is to big a problem for them. Overall brilliant service… Read Full Review

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★★★★★

“Best Service”

Written on: 29/01/2014

Very best service provided by Kingston shell petrol station. Everything very tidy and clean. Staffs are very polite with the customers. I would recommend this to anyone… Read Full Review

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★☆☆☆☆

“Customer Service is very bad.. SS Enterprises Vibuthipura”

Written on: 23/01/2014 by SureshG (1 review written)

The customer service at your station Vibuthipura Bangalore - 560037 is terrible, the staff is very rude, yst at 21.00 hrs visited them to fill fuel, there were about 6 of ur staff chatting to glory, i entered and waited for someone to come and serve me.... None turned up, when i called out, one staff Anil comes up with a grudge on his face and feeling what the "crap this guy has come to disturb... he asks what is it?? why does any one drive into a petrol station? asked him to fill the tank, he… Read Full Review

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★☆☆☆☆

“waste of time I think”

Written on: 18/01/2014

I drive long hours and visit lost of petrol stations. I've been getting annoyed day by day with there service, asking me if I want a shell card or one of there offers. We're just a number to them but other wise they do have very friendly staff… Read Full Review

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★★★★★

“Shell Why Anywhere Else?”

Written on: 12/11/2013 by happydread (1 review written)

Have been to many shells in my short time of driving. Each one has its own quirks and sometimes down sides such as no loo. How ever that being said I use shell not for its loyalty card not for facilities but for fuel. And my personal experience is shell v power with the added fmts and everything else is best for my car. Yes staff can be rude. Yes some things you may not like but 9/10 they are what you expect from someone serving you. Comparing this with other companies I have been too is why I… Read Full Review

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★★☆☆☆

“Facilities at Tweed Heads Shell”

Written on: 08/11/2013

We use shell garages regularly and while holidaying in Queensland we needed to fill our car up and use the bathroom facilities.But to our disappointment there was no bathroom facilities to use. I had to walk across to the shopping centre in the rain and wait under shelter to be picked up. My family were unable to get their car out due to vehicles parking behind them and I could not wait for them to go around the block to pick me up. All the other garages we went to had facilities that you could… Read Full Review

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★☆☆☆☆

“No price since at all.”

Written on: 06/10/2013 by Julius8810 (1 review written)

Thats waist of time and ur money as i went to fill up on post is say 138,9 when i fill up to 10lt its show me 14,69 so i stopt ther and i went to ask a guy insaid hesed thats 2 difren disels and i askt him how i need to know thats and hy sed that its not his problem ther was no superwaisor on dooty to explayn my how thats works that u have 2 difren disels in ther bat u have u have just 2 pums 1 for petrol second for disel,,,, and they ses that u have 2 difren disels... Just coplyt waist of… Read Full Review

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★☆☆☆☆

“Transaction with no words spoken - a disgrace!!!!!”

Written on: 02/10/2013

I walked into the petrol station in Abbey Rd to pay for my petrol, the cashier was talking to a colleague in the back room, pressed the buttons to get the card to go through, still nothing said to me at all and no acknowledgement, I watched the card reader, tapped in my pin number, took my card, handed the receipt by the cashier whilst he continued to talk to his colleague, an absolute disgrace, will not be stopping for petrol at this station again… Read Full Review

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★☆☆☆☆

“Loyalty Card is rubbish!!!”

Written on: 25/09/2013

Shell's loyalty scheme has no rewards. After filling up my tank with super unleaded (which supposedly gives me double points) every week for 6 months I had collected many points and then they sent me vouchers for even more points (no money off). After almost a year I had a one voucher for £2.00 off if I buy £50 worth of fuel. Friends of mine have had the same problems. This is ridiculous!… Read Full Review

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★☆☆☆☆

“Motorcycle discrimination”

Written on: 04/09/2013

went to the shell garage on London Road Northampton this morning and they refused to turn on the pump until i removed my helmet. No signage anywhere that i could see. Have no issues taking helmet off in the store but no reason at all to take it off at the pump. Will not be going there again and will be withdrawing my fleet of fuel cards from shell and moving them to BP up the road where there are no silly rules… Read Full Review

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★☆☆☆☆

“Treatment of Cashier: Shell Hilton Park, Bury New...”

Written on: 31/08/2013

Shocked by what the cashier said to me!!! I was having problems with swiping my royal card, and the cashier slashed me, "Brother, how old are you?"… Read Full Review

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★☆☆☆☆

“helmet removal (new policy by shell and police in...”

Written on: 29/08/2013 by annoyedbikeman (1 review written)

went to the shell garage on borough road birkenhead today and they refused to turn on the pump until i removed my helmet i have been getting fuel at his garage for 30 years and have never been told this before i was told by the person behind the counter that the police have told them not to serve people in crash helmets (don't believe this)no signs anywhere that i could see and nowere safe to put my helmet while i filled up i wouldn't mind but its a flip-up front helmet witch i had up at the… Read Full Review

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Geoffmarti's Response to annoyedbikeman's Review

Written on: 02/10/2013

Had exactly the same issue myself yesterday at the same garage. Flip front helmet flipped up so face was in full view. I actually got some fuel out of the pump before it was turned off so u went to the kiosk to see if there was a problem with the pump. I was told by a rather unhelpful, bordering on rude cashier that they had been told by Birkenhead police station to insist that bikers take helmets off - never heard so much rubbish - paid for the 69p worth of fuel I had managed to dispense & left - won't be rushing ack to shell any time soon either with my bike or cars and will advise others the same!

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Annoyedbikeman's reply to Geoffmarti's Comment

Written on: 02/10/2013

sounds like the same cashier that served me i think they should look at staff training in this garage .

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