BP Petrol Stations Reviews

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BP Petrol Stations

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Latest Reviews

★☆☆☆☆

“Charged 50p for air machine not working. Manager...”

Written on: 04/05/2014 by CassiusBaldwin8 (1 review written)

Northumberland Heath today 2/5/2014. Manager refused refund, gave a chargeable 0871 number for me to complain and walked away. Claimed I should have pressed the "flat tyre" button but pointed out to him the BMW car's flat tyre detector was not showing because it was not flat, just a bit lower than the other tyres. I guess that the air machine is set at too high a level to detect flats. The 30p GULF filling station round the corner showed the tyre was at 22bpi before it pumped up to 28bpi. Staff… Read Full Review

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★☆☆☆☆

“THE BP ULTIMATE FUEL!!!!!!!!!!!!”

Written on: 04/04/2014

Recently got some fuel at Okehampton Services and was amazed to be charged £14.80 for 10ltrs. of diesel when the main sign had said £1.34/ltr. I was told that I had put in "ULTIMATE DIESEL" I said that there was no clear signage to point this out but did not get any reply. Disgusting garage/people will NEVER use BP again. Wish there was a way of contacting BP but cannot find a way… Read Full Review

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★☆☆☆☆

“Gordon's BP garage, West End, Surrey”

Written on: 01/03/2014 by Leonine999 (1 review written)

Used my debit card to pay for petrol at this garage. 2 days later noticed an unauthorised transaction on my account. Enquiries revealed the fraudulent transaction was made within the hour of using my card, whilst I was still on the road. It can only have been the use at this garage that my details were 'cloned' and used to pay for a hotel. Avoid like the plague unless you want to suffer the hassle of having you card details stolen, or use cash as I will be doing in future… Read Full Review

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★☆☆☆☆

“Essentials for cars at BP Ruislip”

Written on: 12/09/2013

BP It appears are so interested in selling food and drink they now no longer sell the essentials for the day to day running of a car light bulbs etc . I have just asked my local filling station for a new bulb for my car and all I got was funny looks… Read Full Review

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★☆☆☆☆

“Car wash mix up!”

Written on: 08/09/2013

I have been using the BP station in Ashford Common (Middlesex) for many years now, usually with no problems. Until today that is! I clearly asked the cashier for a Gold Car Wash at a cost of £6.00. The cashier said something like "a jet wash then". I corrected him and asked for a Gold Car Wash and he charged me £6.00. I then went through and put the code he had given me into the machine and proceeded with the Car Wash. I noticed that the dryer did not turn on and subsequently my car was not… Read Full Review

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★☆☆☆☆

“British Petroleum Cheadle Village SK8 Stockport”

Written on: 27/04/2013

I have stopped buying petrol from this station,the reason being everytime a certain member of staff there[ the Tallest member of staff there,scuffy hair]keep you waiting a long time before he turns the pump on,I dont wether he has an attitude problem,he seem friendly ,I but i always have to waite a long time for him to turn pump on… Read Full Review

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★☆☆☆☆

“Worst customer service - 'Siva' rude and arrogant. ”

Written on: 26/04/2013 by rmplp (1 review written)

Siva will always say no when he can! Hammersmith Bp Connect Talgarth Rd. W6. tried to buy a jet wash but he couldn't sell because of Health and Safety reasons, couldn't explain the reasons. offered me a car wash at double the price. This guy has been here for around 20 years and is the most rude and arrogant person I have ever met. No manager in store. No sign to say jet wash was closed. If I had asked for car wash he would have said no and sold me jet wash instead. … Read Full Review

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★☆☆☆☆

“petrol station sues innocent motorist”

Written on: 21/04/2013 by FEEBLETOE (1 review written)

I went into bp petrol station in cosham portsmouth dec/2012. the line for my cars petrol tank was full. so I had to line up on the opposite side.There was spillage on the floor [deisal.water unknown] so i parked off the spillage and started to fill up my tank . after about £8/£9 worth of fuel had gone into my car ...the pump tipped about 20% imagine my shock when this nasty little asian guy came out wagging his finger and blamed me...I looked at where the moutain base had shifted ans saw what… Read Full Review

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★☆☆☆☆

“DISHONEST CASHIER”

Written on: 14/04/2013 by whydidudoit (1 review written)

Checked my lottery ticket on-line had won £10 went to the B.P. in Carmondean Livingston to collect my money girl put my ticked in machine said I was not a winner. Told her I had checked it on-line and had should have £10 to collect. Asked for my ticket back went to another garage and got my £10 no problem. Would warn anyone against going to this garage to get your lottery tickets checked. This cashier is certainly not honest as soon as your ticket goes into machine it comes up a winner when… Read Full Review

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★☆☆☆☆

“Highway robery”

Written on: 09/04/2013 by LastSecondShez (1 review written)

Having visited the BP Garage today I was aghast to notice on my bill that I had filled up at a Diesel I think ultimate pump at an additional 10p /ltr extra. On leaving I noticed the signage was very poor along with the staff who laughed in unison when i expressed my observation. I will not be returning to any BP!… Read Full Review

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★☆☆☆☆

“poor customer service”

Written on: 24/02/2013

The complain is about BP - TRINITY BRANCH (NEAR TOOTING BEC STATION). I had been visiting to all petrol sites and i got good customer service but this site staffs are just they want to finish the queue . 1. NO SMILE JUST STAFF ASK - DO YOU HAVE NECTAR CARD. 2. No Eye Contact. 3. Main issue is receipt. As part of their duty they need to hand over the receipt to the corresponding customer. I have been visiting three times , but every time i need to request them . None of… Read Full Review

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★☆☆☆☆

“BP... taking the "P" out of the British”

Written on: 24/12/2012

What a rip-off... BP garages charging customers 50p for checking the air in their tyres... they really are stooping low… Read Full Review

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★☆☆☆☆

“Don't go there! Ignorant staff, worse management and...”

Written on: 18/12/2012 by PaulF66 (1 review written)

Filled up & went to buy a few items i needed to take advantage of the 5p/litre discount for spending over £10. Cashier rang up everything, missing multi-buy discounts, didn't discount the fuel and then processed the transaction as cash. I was paying by card, so the cashier became annoyed and walked off. A manager came to the till & asked me to go out to get cash to save him having to refund & rescan the shopping. I refused the kind offer and pointed out that the discounts hadn't been applied… Read Full Review

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★☆☆☆☆

“Nectar card stolen by member of staff”

Written on: 18/12/2012 by binio (53 reviews written)

Today I filled up at BP. I handed out my Nectar card and never got it back. When I pointed out that he did not return my card to me he said he had done. 20 minutes later after searching my wallet as I thought it might have been my error , no card found. Cashier nicked it and never returned it back. He did not want to cooperate or even check if he dropped it. He rushed me out off the store saying I was blocking customers as it was busy… Read Full Review

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★☆☆☆☆

“Overcharging on cigarettes”

Written on: 11/09/2012

BP service station tryed to overcharg me for a pack of cigarettes. I went to the bp at Casula on the hume hwy the one just past the cross roads and asked for a packet of Benson and hedges 20pkt and was told the price was just over $19 which is a rip of as most service station charge around $16, I then left without buying them and went to anther BP New Bridge rd just before hennry lawson drive and asked the price for the same cigarettes and was told just over $16 so i then asked them the price… Read Full Review

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★☆☆☆☆

“15 seconds to fill up 14 minutes to pay”

Written on: 02/09/2012 by genimi42 (1 review written)

You fill up then go into the shop to pay. 10 people in front with overfilled baskets and no fuel only till. WHY???… Read Full Review

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★☆☆☆☆

“BP Wrong Fuel / No receipt / No nectar reminder”

Written on: 01/09/2012

Chose a different local BP garage to my usual one as it was 3p less, and my fuel light was on. NOT AGAIN. Used the black nozzle for diesel. Paid with Barclaycard and received piece of paper - receipt for card payment only - it did not include a detailed one stating x amount of diesel for x pence per ltr., but its not something you study - just put it in your wallet with your card and drive away. Driving away I remembered the cashier had not reminded me whether I collect Nectar points -… Read Full Review

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Binio's Comment

Written on: 18/12/2012

Today I filled up at BP. I handed out my Nectar card and never got it back. When I pointed out that he did not return my card to me he said he had done. 20 minutes later after searching my wallet as it might have been my error , no card found. Cashier nicked it and never returned it back. He did not want to cooperate or even check if he dropped it.

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★☆☆☆☆

“Phone stolen by BP staff!”

Written on: 27/08/2012

I put my fone down at- Marks… Read Full Review

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★☆☆☆☆

“continually overcharging customers”

Written on: 23/08/2012 by SHAUN1983 (1 review written)

i use a 24 hour bp petrol station on causewayside in edinburgh and almost everytime i go in or one of my friends go into this shop the staff try and overcharge us by ringing up items twice or not scanning the items and making up a price (which appears as DUMP instead of the product). i noticed this a few times and thought genuine mistake, but it happens constantly. i have recently been adding up the costs myself and demanding a receipt (my request for this is normally ignored and i have to ask… Read Full Review

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★☆☆☆☆

“BP/M&S SIMPLY FOOD”

Written on: 23/07/2012

UNFORTUNATELY FOR ME THERE ARE MANY BP STATIONS AROUND CENTRAL SCOTLAND WHERE I WORK. I AM CONSTANTLY FILLING UP AS I DO MANY MILES A WEEK ACROSS THE CENTRAL BELT. THE MOST ANNOYING THING ABOUT BP STATIONS IS THE CONSTANT QUEUES. NO MATTER WHERE I AM IN THE COUNTRY - ITS THE SAME STORY ! ONE CASHIER ON THE TILL WHILST ANOTHER FILLS THE M&S SHELVES. NO MANAGER TO BE SEEN. SOMETIMES THERE IS SOMEONE AT THE CAFE TILL WHO WILL SERVE THE CUSTOMERS BUT WHAT IRRITATES ME THE MOST IS HAVING TO WAIT IN… Read Full Review

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