Grand Hotel Bali Reviews

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Grand Hotel Bali
★★★☆☆
3.1
63.0% of users recommend this
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Latest Reviews

“DON'T BE FOOLED BY THE GLITZY FACADE..WORST HOLIDAY ...”

★☆☆☆☆

written by Andrew_Ridge on 13/12/2014

Just thought i would inform everyone of my dreadful experiences staying at the Hotel Gran Bali in 2010..I stayed for 14 nights with my 14 year old Daughter and 10 year old Son..4 Stars?don;t make me laugh..2 stars at best..80% of Staff are rude and arrogant..the food is absolutely disgusting..the same every day mixed with something else..barely luke warm..it makes me cring just thiking about the food on offer..we had to eat out every day which was an added expense as i booked all inclusive..entertainment is an absolute joke,like something from the 70's..the beds are pillows are rock hard like sleeping on concrete..i ended up having a bad back during our stay..my Son cut his foot on broken glass around the pool..staff,were not interested and offered me some plasters over the reception..it took more than 1 hour for a member of staff to sweep the poolside area..if you stay all inclusive you will be treated like cattle at mealtimes..my advice..stay at another hotel where the staff are courteous and obliging..stay here at your peril..be warned!!

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“Choose another hotel”

★☆☆☆☆

written by on 19/07/2012

Stayed in the Gran Bali Hotel. The hotel is 4 star but really a 2 star hotel. The cleaning were not done properly. There were huge dust balls under the beds. Beds were very extremely hard and uncomfortable and hard to sleep The food was uneatable and I am not picky, the chef should be a shame for servicing such badly handled food. A lot of disturbing noise from both entertainment shows outside as well as the corridor. Staff not very service friendly and spoke either no English at all or very little. Elevators were sometimes not working and you could wait 15 minutes for a lift. My advice choose another hotel, I stayed in many hotels and this hotel is among the worst hotels I stayed in.

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“definitely not dissappointed”

★★★★☆

written by on 09/08/2011

Gran Bali Hotel...Benidorm This was my first holiday away from family so i was worried but i shouldn't have been. It was clean, food wasn't as bad as i'd heard, there were loads of optoins.. There were loads of sun beds. There was a bus that took you to town on the corner.The beach was a 5 minute walk if that. The children loved it and want to go back. You could only get wifi in the lobby, sometimes by the pool or on the balcony. There was a computer room. The rooms were basic but it suited what we needed. I took my travel iron and kettle as there aren't any in the room. We had a fridge so we had breakfast in our room. Satelite tv reception wasn't always great.There was room service everyday. I was impressed. The entertainment wasn't that great but we went out most nights. I would go again. Some of the staff on reception didn't always seeem that welcoming but on the whole they were very helpful.

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“We stayed for one week from the 14th sep 2008 and had...”

★☆☆☆☆

written by Barbara Horne on 27/09/2008

We stayed for one week from the 14th sep 2008 and had been before in 2007. I couldn't believe how much it had gone downhill, will never be back and would never recomend this hotel again.

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Brendalogan's Response to Barbara Horne's Review

Written on: 02/10/2011

Well it has not changed much then. We spent 22 - 29/09/11 and I have just come back from a week of cold, poor quality food, Spanish Pensioners taking over, pool area still washed with buckets from the pools. Total lack of entertainment unles you liked canned music or a man with Bongo drums and backing tapes. So far out of the centre it took 20 mins on a bus and too far for us to walk. The only thing I can say about it was that the room was very nice although we had to get moved to a lower floor. Yes the pools were family friendly but nothing for the children to do as in games to play etc. Reception not very good and lots of wasted space with nothing going on. It was like an old folks home with people sitting around the windows staring vacantly into space. Would not go back!

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Andrew_Ridge's reply to Brendalogan's Comment

Written on: 13/12/2014

the place needs a serious overhall of the restaurant which serves absolutely disgusting food and if you are all inclusive you are treated like a second class citizen..the staff look down their noses at you when you show your ai card and grunt..obviously staff are paid peanuts,and we all know what you get when you pay peanuts..Monkeys! i stayed in 2010 with my 2 children..it was horrendous..i will never stay there again..

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“It was brilliant!! There are three pools all suitable...”

★★★★☆

written by on 05/08/2008

It was brilliant!! There are three pools all suitable for different age groups, brilliant restaurants and accommodation!!
I'd recommend.

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“Would stay in the Bali Hotel again if I visited...”

★★★★☆

written by Shona Brown on 14/07/2008

Would stay in the Bali Hotel again if I visited Benidorm in the future. Rooms were spacious - bathroom great. Hotel staff very friendly. Pool area was lovely - having 2 boys there could have been more variety in the kids entertainment but they seemed quite happy. Games Room great.
Loved the location - bus outside hotel took you straight to the Old Town and New Town approx every 15 mins. Found a lovely beach area La Cala Finestrat - just 15 mins walk down the hill from the hotel - beautiful area with about 12 bars - quiet but with a buzz about it - kids played football on the beach - glad we found this area and went down regularly and sat in Molly Malones Irish Bar. Visited Terra Mitica Theme Park - having been to Portaventura in Salou it is not just as pretty but rides were just as good and no queues - don't know if we were just lucky - definitely worth a visit. Also went to waterpark Aqualandia - went back for second day and loved it - if you have small children they have to be 1.25 metres to get on almost all the rides so not very good for small children although there is a kiddies area. You can have any kind of holiday you want in Benidorm - there is something for everybody. Returned July 2008.

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“Well managed. No bad points. Well done again Bali we...”

★★★★★

written by kenbel1 on 10/05/2008

Well managed. No bad points. Well done again Bali we both had a great time. Visited May 2008 and accommodation, customer service, food and location 10 out of 10.

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“Benidorm, Bali Hotel - I have traveled all over Spain...”

★★★★★

written by jay howe on 23/05/2005

Benidorm, Bali Hotel - I have traveled all over Spain and this was by far the greatest holiday I have ever had. The service is fantastic there are some little shops on the ground floor for your every day needs. The pool area is absolutely amazing and the food is lovely. The beds are so comfy we never wanted to leave! If you are looking for an amazing holiday of a lifetime Hotel Bali is the place for you!!!

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Andrew_Ridge's Response to 194445_jay howe's Review

Written on: 20/04/2016

You must have stayed at some horrendous hotels then..your review is obviously written by a member of staff as it is so extreme...word of mouth never fails..but this hotel will..the sooner the better

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