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| Quality of service | 6.7/10 |
|---|---|
| Layout of shop | 8.3/10 |
| Value for Money | 4.7/10 |
| Overall rating | 5.7/10 |
Full review by
mnk
on 23rd Sep 2007
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User Rating : 2
Respect :
0
Good Points: Welcoming staff (anxious for sales)
Bad Points: Customer service
General comments: I bought my wife a Gucci watch, which she treasured and looked after. There were several problems with it over a long period of time. Goldsmiths sent it away for batteries and services etc., all of which cost a tidy sum, yet it kept stopping. The final straw came as Goldsmiths took it for a battery change, and they charged us and returned it to us not working (they didn't even notice) - but if we are prepared to pay another £135 for yet another service then we can have it back again working!
mnk's review and ratings | 100 words
Review by
maxm240![]()
on 12th Dec 2006
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User Rating : 5
Respect :
0
Good selection of high value goods, but worth shopping around first.
I saw exactly the same stock of the same quality in another jewellers for much less than it was at Goldsmiths jewellers.
maxm240's full review | 44 words
Review by
AndreaG![]()
on 20th Apr 2006
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User Rating : 10
Respect :
0
I bought my Armani watch from Goldsmiths the stockport store in December last year.
The store assistant was very helpfull and even though I tried on about 25 watches and then chose the first one I looked at, was really patient.
The prices were reasonable and were around the same as the prices at other shops including the Armani store.
I was very please with the service I received they also had a on site jeweller to adjust the watch strap.
AndreaG's full review | 93 words

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