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| Quality of service | 7/10  |
|---|---|
| Layout of shop | 6.8/10 |
| Value for Money | 4.2/10 |
| Overall rating | 4.8/10 |
Full review by
clareabella
on 1st Sep 2008
User Rating : 1
Respect :
0
Good Points: the sales assistants sat with me and went through the quality of the diamonds, told me about after care etc
Bad Points: Prices - specifically increases
General comments: My boyfriend and I picked out an engagement ring from Beaverbrooks a few weeks ago, within the correct budget, only to find that last week they added 15% on to the price of the ring, that was already at £995. It now stands at £1150! bearing in mind that it was already quite expensive I think this price increase is ridiculous, I wouldn't have minded really, but it's the principal really, we will now be looking elsewhere.
clareabella's review and ratings | 100 words
Review by
Guest.
on 18th Jul 2008
User Rating : 5
Respect :
0
I bought an engagement ring as I was proposing to my girlfriend, when I brought it they told me that if I just brought it back they would get it altered to the right size because they come in 1 size only. we returned the next day after i purchased the ring and was told that it would take 3 months for the ring to be returned as it was being sent to hong kong! The mrs wasn't happy, everyone congratulating us but no ring!
Also we can't have our engagement party until the ring is here. complete nigh ...
Guest.'s full review | 127 words
Review by
rubylover
on 26th Jan 2008
User Rating : 8
Respect :
0
I have just bought a 3 stone ruby and diamond ring from them and cannot recommend them highly enough. they were friendly, helpful, not in your face, allowed us time and cleaned my other diamond ring while we chose one. I didn't even buy the one they cleaned from them.
we were given time to talk about it and were given information from them which I know to be correct as we had really done our research before going.
I will definitely buy from them again. They have such a good selection of trad ...
rubylover's full review | 106 words
Review by
across
on 13th Nov 2005
User Rating : 0
Respect :
0
Five years after the wedding a diamond has fallen out of my wedding ring that I bought at Beaverbrooks (a diamond set 3 stone 18ct gold band), which is currently retailing at £450, and it is supposed to be due to me knocking my hand on the door or something! Is this good craftsmanship? Beaverbrooks said it would cost £175 to repair it, and then said "but hey we'll give it you for £125 because you've bought it here". I expected a wedding ring to last forever if i looked after it ...
across's full review | 217 words | 2 comments added.
Review by
babrahams
on 28th Jun 2005
User Rating : 10
Respect :
0
Beaverbrooks - My husband and I have bought several pieces of jewellery from this shop, and have been very pleased with all of them and the whole buying experience.
The staff are knowledgeable and very helpful. They jewellery can be expensive, but if you want something just that little bit different, then this is the place to go. My favourite jewellery shop by far - and the quality of the products are second to none.
babrahams's full review | 106 words
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