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2.7 stars
Average rating for this product is: 2.7 out of 5

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Average Ratings for Beaverbrooks

  • Quality of service3.3 stars
  • Layout of shop3.7 stars
  • Value for Money2.6 stars
  • Overall rating2.7 stars

10 Reviews For Beaverbrooks

  • subrina Rank: Lance Corporal 25th Aug 2009

    Reviewer rating: 1 stars


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    We purchased a peal necklace from Beaverbrooks for our mum and the string of it broke in 24 hrs. We took the necklace back to the store but they believed my mum broke it on purpose. Also they refused to listen the explanation and called the security to throw us out of store. We are really upset about the quality and the service. Case hasn't finished yet, will keep everyone updated.

  • Guest 24th Aug 2009

    Reviewer rating: 1 stars


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    We bought a necklace for my mum, and the string of the necklace broke in 24 hrs. We complained to Beaverbrooks, and they insisted that we did it on purpose. What makes us unacceptable is that they refused to listen us to explain the reason and called the security to throw us out. It is horrible experience, we are terrified on both the quality and the customer service. very sad now..

  • Guest 20th Aug 2009

    Reviewer rating: 5 stars


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    Recently visited Beaverbrooks and the staff were extremely helpful as I am not a customer who is easily satisfied. Although I did not find exactly what I was looking for the staff were great, making suggestions and getting things from the window for me to look at. Could not fault them in anyway.

  • muna and the bee 28th Jan 2009

    Reviewer rating: 4.5 stars


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    I can honestly say the staff at Beaverbrooks in Luton are the nicest staff i have ever come across. They were easy to talk to and helped with the purchase of a watch i bought. The selection of the watches/jewelery was very good but if i ever come across staff that are as comfortable to be around as those at Beaverbrooks in Luton i will be very surprised. Very good selection of watches/jewelryStaff are professional and comfortable to be with, not going to find nicer people anywhere else.....that ...

  • ServiceFinder Rank: Staff Sergeant 17th Dec 2008

    Reviewer rating: 3.5 stars


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    I've bought a few items from here and overall its been a pleasant experience. Its not comparable to a small boutique jewellers but it does not pretend to be this. I've bought watches from here mainly and on all occasions the staff knew about the items and the transactions were relatively quick. For me if I know what i want I will tend to use this as it conveniently located near my work in the Oracle in Reading.

  • clareabella 1st Sep 2008

    Reviewer rating: 0.5 stars


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    My boyfriend and I picked out an engagement ring from Beaverbrooks a few weeks ago, within the correct budget, only to find that last week they added 15% on to the price of the ring, that was already at £995. It now stands at £1150! bearing in mind that it was already quite expensive I think this price increase is ridiculous, I wouldn't have minded really, but it's the principal really, we will now be looking elsewhere.

  • Guest 18th Jul 2008

    Reviewer rating: 2.5 stars


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    I bought an engagement ring as I was proposing to my girlfriend, when I brought it they told me that if I just brought it back they would get it altered to the right size because they come in 1 size only. we returned the next day after i purchased the ring and was told that it would take 3 months for the ring to be returned as it was being sent to hong kong! The mrs wasn't happy, everyone congratulating us but no ring!
    Also we can't have our engagement party until the ring is here. complete nigh ...

  • rubylover 26th Jan 2008

    Reviewer rating: 4 stars


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    I have just bought a 3 stone ruby and diamond ring from them and cannot recommend them highly enough. they were friendly, helpful, not in your face, allowed us time and cleaned my other diamond ring while we chose one. I didn't even buy the one they cleaned from them.
    we were given time to talk about it and were given information from them which I know to be correct as we had really done our research before going.
    I will definitely buy from them again. They have such a good selection of trad ...

  • across Rank: Sergeant 13th Nov 2005

    Reviewer rating: 0 stars


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    Five years after the wedding a diamond has fallen out of my wedding ring that I bought at Beaverbrooks (a diamond set 3 stone 18ct gold band), which is currently retailing at £450, and it is supposed to be due to me knocking my hand on the door or something! Is this good craftsmanship? Beaverbrooks said it would cost £175 to repair it, and then said "but hey we'll give it you for £125 because you've bought it here". I expected a wedding ring to last forever if i looked after it ...

  • babrahams Rank: Colonel 28th Jun 2005

    Reviewer rating: 5 stars


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    Beaverbrooks - My husband and I have bought several pieces of jewellery from this shop, and have been very pleased with all of them and the whole buying experience.

    The staff are knowledgeable and very helpful. They jewellery can be expensive, but if you want something just that little bit different, then this is the place to go. My favourite jewellery shop by far - and the quality of the products are second to none.

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