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Picture courtesy of hanuk.
| Quality of service | 4.3/10   |
|---|---|
| Layout of shop | 4.5/10 |
| Value for Money | 3.4/10 |
| Reviewer Rating | 3.5/10 |
| Overall Rating | 3.4/10 |
Full review by
joan mc garry
on 10th Sep 2008
User Rating : 8
Respect :
0
Good Points: I have had acupuncture for my hip
Bad Points: having to pay up front and when they appear to use their selling techniques to push other products, but that's what they are paid for, say no.
General comments: I think its far far better than taking drugs for pain, these can cause far more problems than the arthritis, like ulcers. I'm happy with my treatment, and the massage is brilliant.
joan mc garry's review and ratings | 66 words
Review by
trobinson44600
on 26th Aug 2008
User Rating : 0
Respect :
0
I paid £150 for some acupuncture sessions. I took 1 session £45. I then required a refund as there was no need for me to have the sessions any more.
The shop in Luton then charged me 15% for requiring a refund. I was told the money would be back in my account in a week, it isn't yet and has been over 2 weeks. When I called customer service the lady on the other end of the phone told me to call back another day.
trobinson44600's full review | 94 words
Review by
Guest.
on 25th Aug 2008
User Rating : 3
Respect :
0
I went into Dr and Herbs for a treatment for Acne, after being persuaded into seeing a doctor...(as their over the counter stuff won't really work !!??) and having a session of acupuncture I was told that I would need to take 24 pills, 2 packets of tea, and some other pills for stress every day for 10 weeks plus an acupuncture session once per week. Then he came back with those over the counter creams and lotions he previously mentioned.
I asked how much it would cost and was told over £ ...
Guest.'s full review | 192 words
Review by
hairart
on 7th Aug 2008
User Rating : 0
Respect :
0
When I had a problem with Dr & Herbs, the head office number given out to me was invalid when I phoned.
I was asked to pay for all treatment upfront
Did not see any improvement in hayfever after the acupuncture treatment.
hairart's full review | 42 words
Review by
annboni
on 29th Jul 2008
User Rating : 0
Respect :
0
I paid £230 for a course of ten treatments of acupuncture and massage for insomnia. Only received four before the shop shut down (Grimsby branch). That was one month ago and I still have not received a refund
annboni's full review | 56 words
Review by
michaelfsmail
on 11th Jul 2008
User Rating : 5
Respect :
0
I walked into my local Dr & Herbs several months ago inquiring about Green Tea. The next thing I knew they had my tongue hanging out of my mouth and asking me whether I slept well and whether or not I felt stressed! I said I sleep well though often feel stressful. Before I could blink the smiley assistant had several boxes in his arms saying each would help reduce my stress levels in weeks. I felt pressured and confused. It wasn't exactly hard sell, though I can understand why the place has such ...
michaelfsmail's full review | 132 words
Review by
zoexxprincess
on 3rd Jul 2008
User Rating : 0
Respect :
+1
I went in to my local Milton Keynes branch of Dr & Herbs, after a pair of ear burning candles to clean my ears after hearing some good reviews. They were on display for only £8 which was the cheapest I had seen. However the sales lady advised that as it was my first time using it they could quickly do it for me there, which naively I thought was useful. However after a 10 minutes of having both ears done, and I went to pay they charged me £25 for the session plus an additional &po ...
zoexxprincess's full review | 173 words | 1 comment added.
Review by
Guest.
on 10th May 2008
User Rating : 10
Respect :
-1
I will tell other people to come to dr and herbs!
Guest.'s full review | 32 words
Review by
Guest.
on 17th Apr 2008
User Rating : 7
Respect :
-1
Have recommended Dr. Herbs to others who have had similar good experiences. Query the ethics of bringing over Chinese Doctor's for short stints who can then leave with no notice mid treatment.
Guest.'s full review | 82 words | 1 comment added.
Review by
Guest.
on 13th Dec 2007
User Rating : 2
Respect :
0
The deep tissue massage was quite good and the acupuncture may have a good long term effect but the cost was skyrocketing so I decided to stop after the 3rd session. They lost a customer after only 3 sessions and 21 box of pills !
Guest.'s full review | 89 words
Review by
Chris71
on 12th Dec 2007
User Rating : 0
Respect :
0
I went in for one treatment of acupuncture but was bullied into signing up for 10 - I wasn't given the option to pay for one session at a time. I was also sold a weeks supply of herb tea, which I didn't want, but again given no option, despite my concerns. I ended up with a bill for £435 - when I expected to pay £35 - £40.I went to the second session, and while I was being treated, the receptionist came in and said I'd need 5 weeks of herbal teas at an extra cost of £200. ...
Chris71's full review | 178 words | 1 comment added.
Review by
gstokes
on 17th Nov 2007
User Rating : 3
Respect :
0
I would never trust them again after not being able to get my money back - be careful if you go to a small store where they could pull out quickly and don't buy all the tablets! If you don't want them or cant afford it don't be pressurised in buying them !
gstokes's full review | 130 words
Review by
Father2Be
on 15th Nov 2007
User Rating : 10
Respect :
0
The reason I am so positive about the treatment we got at Dr & Herbs in Wakefield is that my wife and I went for infertility treatment at the Wakefield branch and after three years of trying and one miscarriage we successfully conceived and all is going well so far after 15 weeks. The doctor there had stories of other couples she had helped to conceive when we first arrived, so who knows how many successes she has had over the years. It is impossible to know for definite that it was her treatmen ...
Father2Be's full review | 248 words
Review by
Suzana J
on 5th Sep 2007
User Rating : 5
Respect :
0
I have suffered from insomnia and really bad migraine. I was advised for acupuncture treatments. They were expensive; I think about £25 per session. I also wanted to lose some weight, so had to purchase some tea and herbs, which were awful. I couldn't really take it as they were so strong and smelly.
The consultations were with some old lady, who didn't speaking English, and the consultations were in a small basic room. I felt kind of humble and didn't really expect a lot. I ended up cr ...
Suzana J's full review | 206 words
Review by
keithnlisa
expert review 
on 2nd Sep 2007
User Rating : 10
Respect :
0
My 3 year old daughter has suffered from severe eczema all over her body since she was 6 months old. We have been to several skin specialists and doctors etc., and tried every cream ointment, wet wrap bandages and steroid going. We were at our wits end and exhausted, and our little girls agony was no better. Our local pharmacist recommended we take her to see a Chinese herbalist, so we booked into Dr & Herbs in The Potteries Centre, Stoke on Trent. After a 10 minute wait we were seen by a doctor ...
keithnlisa's full review | 336 words
Review by
vvvv
on 24th Jul 2007
User Rating : 1
Respect :
0
Because I suffer with my circulation, and at times I'm in so much discomfort, I will try anything! I wanted to believe in the treatment I was being offered at Dr & Herbs, and I wanted to give it a chance. I was disconcerted from the off, as I wanted to pay for treatment (acupuncture) as I attended, but I was told that all treatments had to paid up front. The acupuncture itself was a new experience, but I can quite honestly say, in all the time I have attended spa centres for massages, I have not ...
vvvv's full review | 229 words | 1 comment added.
Review by
Khush
on 21st Jun 2007
User Rating : 0
Respect :
0
I started suffering from extreme eczema about two months ago, and I decided to approach Dr & Herbs for treatment. I suffered from extreme eczema about 14 years ago and took treatment from a Chinese herbalist in Leicester Square, where I was living at the time. This really helped, and it was totally cleared within a couple of weeks. This is one of the reasons I thought I'd try Dr Herbs based in the Bull Ring in Birmingham.
At the first consultation I was asked to take a seat while the 'Dr' ...
Khush's full review | 278 words
Review by
Hi5
on 18th Jun 2007
User Rating : 1
Respect :
0
I merely enquired about fertility aids at Dr & Herbs, as I was experiencing a lot of pressure at work. Fortunately, hospital results were fine reporting good ovaries and normal hormone levels and a good heart (following an echogram), I decided to query their treatments for relaxation as all of the tests were satisfactory! The Chinese doctor claimed my GP had missed serious problems with my heart and kidneys!! And finally recommended 3 - 4 months acupuncture and Chinese herbal treatments (grass a ...
Hi5's full review | 193 words
Review by
jaister1
on 10th May 2007
User Rating : 9
Respect :
+2
I was unlucky to have a heart attack at 33, and trusted the NHS to look after me. Low and behold, I had a stroke at 34. I was released from hospital with no aftercare and terrible head pains, and the loss of being able to speak, read or write (Dysphasia), I turned to DR&Herbs. Within 3 days the head pain subsided, and my speech started to improve (not talking miracles, but imagine the relief of being able to say your name again)! I am now back to 98% (I'll never be 100%), and put most of it down ...
jaister1's full review | 155 words | 1 comment added.
Review by
fatcatkim
on 19th Apr 2007
User Rating : 0
Respect :
0
I went in yesterday to ask roughly what was involed for weight loss, and to find out the costs. I had a 40 minute consultation where they went on about my heart & throat (I am aware I have a heart issue, for which Cardiology are investigating), but as far as I know I do not have a problem with my throat. They said it was a severe infection that would spread to the rest of my body and make my heart worse. They could give herbs to make this better.
I felt very intimidated, as the Chinese docto ...
fatcatkim's full review | 275 words | 1 comment added.
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