Dominos Pizza Reviews

★★☆☆☆
2.3 / 5
31.9% of users recommend this
  • Quality of service

  • Quality of food

  • Value For Money

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Latest Reviews

★☆☆☆☆

“Worse Pizza Ever!!”

Written on: 05/05/2013 by TAITRO

I cant speak for most locations. But i can speak for the east atlantic location in pompano beach. they have terrible service and are constantly messing up my order and delivering backwards ass orders. Now when they do that, they credit you pizza orders for the next time i call, BUT THEY NEVER EVER FOLLOW THROUGH ON THIER WORD!! It is irritating and I guess I have to move to another and hope that i will get a dominos that believes in better service and better pizza....F##K YOU DOMINOS ON EAST... (read more)

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★☆☆☆☆

“Shocking pizza!!!!”

Written on: 29/04/2013

It got to my house and it was cold and mouldy. All of the toppings had came off. Also, they got the order wrong and refused to give me my money back! I would not recommend this company. (read more)

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★☆☆☆☆

“never again”

Written on: 28/04/2013

doesnt deserve 1 star god food wost sevice ever. 3 hours and it didnt arrive and only refund in person. dpnt order from them worst ever use pizA hut they are over 300% more efficient than dominoes. not only that bust it arrived cold. (read more)

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★☆☆☆☆

“Battlefield Road Glasgow ”

Written on: 22/04/2013

Well they either have literacy or hearing problems ! I ordered via the web service and when I got my order I was missing a pizza. I called the shop and they said they would send it. The second was the wrong pizza. So I had to call the shop again. It took nearly two hours to get our order ! ! (read more)

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★★★★★

“Winchester delicious !”

Written on: 15/04/2013

I never have any problems with customer service or delivery, they come fast, I mean usually in around 30 minutes which is bloody fast when you think a sit down meal could take the same amount of time and this time I only have to get to the door. The food is delicious, obviously it is horribly disgustingly unhealthy for me but it's the best take away apart from currys and definitely the cheapest take away unless you want pizza pan. I'm 18 and basically a student so from my pov it is... (read more)

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★☆☆☆☆

“DISGUSTED”

Written on: 12/04/2013

Ordered a pizza for delivery said it would be half an hour but after an hour it had still not turned up. So I rang up and complained but they had no trace of my order as they had a new trainee working for them. It was so late The evening we decided to cancel completely! Won't be ordering in the future!!! (read more)

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★☆☆☆☆

“Dominoes No No's! Chadwell Heath”

Written on: 07/04/2013

Ordered pizza £19.99 deal which arrived quickly. Gave delivery guy £20 and he stood waiting for a tip! The pizza was vile, dried out with just a few bits of pepperoni on it, hardly any toppings at all. The garlic bread was nasty too, greasy. The whole effect of the meal was to make you feel gaggy and ripped off! No no dominoes, not for me! (read more)

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★☆☆☆☆

“willenhall branch ”

Written on: 29/03/2013

Order arrived on time i requested, driver was ok,the pizzas however were disgusting they were dry hardly any toppings and what little toppings were on them had no flavour,first time ive used dominos and it will certainly be the last,I WILL STICK TO PIZZA HUT. (read more)

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★☆☆☆☆

“Queensferry store - rubbish service”

Written on: 28/03/2013 by CeriHughes

Didnt receive our order after waiting for an hour an pre-ordering 2 hours before. Staff lied for 30 minutes telling us our order had left the shop and was on it's way.They finally admitted our order was still in the store so we cancelled.We didnt receive an apology for the poor service and we were not compensated in any way. Very disappointed.Wont be ordering again (read more)

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★☆☆☆☆

“Crappiest service i have ever experienced”

Written on: 24/03/2013 by Geantonick

Ordered a pizza online. after more than one hour, called to ask where is my pizza and was told its ordered for later, which was just a load of bull. 2 calls later and 4 hours there was still no delivery. Was told that they had something in stock missing and order has been canceled. Will never use them again. (read more)

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★☆☆☆☆

“the worst service ”

Written on: 23/03/2013

They're drivers are lazy and always waits outside when giving them the bluiding code. when you get the food it is cold! (read more)

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★☆☆☆☆

“Horrible x 3”

Written on: 23/03/2013

Pizza always arrive late, 1 hr + taste horrible, hardly any toppings and very very dry to eat, some parts burnt too. (read more)

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★★★★★

“simply the best”

Written on: 23/03/2013

we always have dominos pizza when our grandson comes to stay absolutely delicious,we order online and it never takes more than 30 minutes to arrive. (read more)

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★★★☆☆

“disappointing!”

Written on: 17/03/2013

Our order was wrong, we were over charged, put the wrong toppings on our pizza and the pizza wasnt even cut in half when it was a half an half pizza! we are big fans of dominos normally but this was just disappointing (read more)

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★★☆☆☆

“vile!”

Written on: 17/03/2013 by moodyknights

My local Domino pizza place is not even half a mile from us, but due to an on going power failure we were unable to cook so we had the misfortune to order a meat feast pizza from the Chatham Hill branch. The timing wasn't too bad but my heart sank when I was handed a Luke warm box which negated the warning that the contents were hot.....they were not. Having to wait another 45mins? For another did not bear contemplating. The pizza was not worth the money or the wait. I will try to avoid this... (read more)

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★☆☆☆☆

“Cold, dry, disappointing”

Written on: 15/03/2013

Went online to take advantage of the offer spend over £15 and get 50% off, however the website would not function properly. We then rang our local dominos who said they would still do the offer for us and thank goodness they did, for two small pizzas wedges and coleslaw this took 40 minutes, when it came it was cold, the pizza base was crumbling like stale bread. If we'd have had to pay full price for it we would be even more disappointed. My friend recommended dominos as I had never had... (read more)

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★★★★☆

“Good quality, Consistent food. - But bring back sweet...”

Written on: 14/03/2013

I have ordered from domino’s UK for many years, and being a bit of a pizza lover I have ordered from just about every pizza place going. Overall domino’s has been the most consistent. and highest quality along with Papajohns. However they did remove the sweet chilli dip, while it may not have sold as many as other dips, I think they did not factor in those people who would order more often if they did have the dip on offer. It was clearly a cost cutting measure that left many like me... (read more)

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★★☆☆☆

“Hackney Branch - Cold Pizza”

Written on: 02/03/2013 by dominosruinedmylife

Second time we've ordered from the Hackney branch and received cold food. Only about a 10 minute car journey from the actual place so maybe the "driver" walks? I guess it is Hackney so the helmet seems slightly more plausible. Spoke to the manager and he gave us a choice of £5 refund and we keep the pizza or they send another one out. Decided to go with option three with a full refund and they come and take the food away. (read more)

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★★★★★

“Always my Fav Take Away!!”

Written on: 23/02/2013 by JayWin (1 review written)

Extra cheese, 4 x dips and ben and jerrys for afters :) Perfect for a night on the sofa and still my fav take away :) Great offers at the moment too, reduced price text messages :) I just really like the pizza and sides plus they delivery really quickly for us! (read more)

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★☆☆☆☆

“Terrible service4 hrs late ”

Written on: 15/02/2013

Delivery over 4 hrs late, lies as an excuse, do not use (read more)

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★★☆☆☆

“Insulted by a Dominos employee in Bedford TX”

Written on: 01/02/2013

I love Domino's Oven baked sandwiches. My regular location is on 222 N Story road in Irving TX and they have a lunch special for $5.00 before 2:00 which I love because is great deal:) Last Wednesday in 2817 Brown Trail in Bedford Texas location I did ask if they have the same special and the employee was rude (White male with mustache on his 50's)with his answer. He seemed frustrated with a customer on the phone. I completely understand specials may vary depending on many circumstances but... (read more)

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★☆☆☆☆

“Cold, late and expensive”

Written on: 03/01/2013 by dicky2400

GREAT MOOR, STOCKPORT terrible pizza, cold, waited for an hour and 20 minutes and they forgot the chicken wings!!!!!!!! I only ordered one pizza. Said he would go back and get the chicken wings, that was 3 days ago. Absolutely appalling and wouldn't recommend this to anyone. (read more)

Stevemorris's Response to dicky2400's Review

Written on: 12/01/2013

just had a dominoes pizza delivered for the last time, the quality of the pizza is poor to discusting. it varies to being undercooked and sliding into a big heep of mess to border line burnt, i assume this is due to lack of training to the transient staff they employ. no more

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★★★★★

“I love Dominos”

Written on: 13/12/2012 by ki_rice235 (3 reviews written)

I love Dominos they are the best Pizza company - especially with the herb and garlic dip they do!!!! No other pizza takeaway compares (read more)

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★★★★☆

“Great Tasting Pizza!”

Written on: 04/12/2012 by Dominos-Coupons (1 review written)

Domino's has always in my mind been a symbol for good value for money. Their pizza's are always tasty (but definitely depends on which store you go to) and they are always offering discounts and special deals which really make it worth it for me. However, what makes the difference is finding their coupons and using them to really save big with freebies offered with meals and free pizza options that always make that extra special difference. Having always loved Domino's pizzas, I am really... (read more)

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★☆☆☆☆

“Horrible experience New Cross dominos delivery”

Written on: 01/12/2012

It took an hour for the delivery to even turn up. Then the guy just stared at me when I opened the door. Had the visor down on his helmet so was very intimidating. Food was borderline cold, And stupidly overpriced for what it is. Would never use this again, worst experience for delivery ever! (read more)

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★☆☆☆☆

“Pizza Hut at emersons green”

Written on: 15/11/2012 by Skosh89

We spent a good amount of money on our food from this particular branch and received a pizza with missing slices! After phoning the branch and managing them to resend a pizza with ALL our slices we then received a phone call from the manager arguing with us about whether the slice was missing or not! He then said its because of the way it's cooked! (Yet our replacement pizza was fine!) Bad customer service and very over priced! Won't be using them again! (read more)

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★☆☆☆☆

“Worst Customer Service Ever”

Written on: 08/11/2012 by Nik_Endeavour

This is the email I sent Domino Headquaters I ordered yesterday evening via your iPad app two pizzas from your Bristol, Emerson's Green store. The delivery driver did not ring the door bell but instead rang the phone. I eventually got he pizzas but noticed them were mangled (as if the driver had carried them vertically). I called the store immediately whom accused me of lying, and only after saying I would complain to the head office the manager (a very rude man) said he would send new... (read more)

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★★★★★

“I love dominos!”

Written on: 07/11/2012 by Stephaneenee

Have seen alot of negative reviews on here! and im shocked to be honest, i order from dominos maybe 2 times a month i tend to go with pepperoni passion as the pizza with some cookies and a couple of sides. VERY rarely have issues with my order and i have ate as several different dominos over the years and even when i had a bad experience and was not happy with the quality of my pizza i emailed them and they gave me one for free, cant get fairer then that. Also people complain about the... (read more)

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★☆☆☆☆

“The worst company ever”

Written on: 25/10/2012

I am so disappointed with the standards and quality in your service and food. I expected more from such a big franchise that is known world wide. After ordering 3 medium pizzas and a bottle of drink the original price that was discussed was £15 British pounds after questioning the price it changed to £24 this price seemed more reasonable at the time. The order was then an hour late the food was cold and the pizzas seemed smaller then they should have been and the driver refused that we had... (read more)

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★★☆☆☆

“bad”

Written on: 24/10/2012 by fau993woal (3 reviews written)

Never had I ever liked Dominos and I think the pizza restaurant in my neighbourhood is better than this one. (read more)

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★★★☆☆

“Not enough cheese”

Written on: 23/10/2012 by Ribsoct (1 review written)

I have recently changed from Pizza Hut and American Slice to Dominos but after buying three or four, I now realise that although they are fresh and nice pizzas, the topping are very poor and in particular the amount of cheese. I thought I would give Dominos a go, for no particular reason just for a change, but they just do not know how to build a pizza on top of that fresh dough. The people in the shops are obviously trained because the pizzas are standardised and they are obviously... (read more)

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★☆☆☆☆

“£1.40 per Topping!!!!”

Written on: 15/10/2012

I rarely bother with this company unless some drunk wealthy friend pays! That is because in times of economic calamity they think putting the price up from £14.99 to £16.99 per 10 slice Pizza in the scale of a few years is the best idea! And when they deliver, they stand there looking at you for tip.. After spending £30-40 quid on a few half decent pizzas! Dominos.. Please get your quality up & your prices DOWN. (read more)

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★☆☆☆☆

“don't bother”

Written on: 12/10/2012 by morganb

I paid 12 pounds for a pizza with 4 extra toppings.....this comprised 3 small leaves of spinach, three chopped olives, two chopped mushrooms, and half a teaspoon of tuna. Absolute ripoff. Hardly any tomato or cheese. Worst pizza I ever had (read more)

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★★☆☆☆

“dominos pizza going down hill fast”

Written on: 10/10/2012 by whatsup3009

As dominos try to cut corner and cost the pizza is suffering. The last 2 occasions I have been to Dominos I have been disappointed not enough cheese and to much tomato. Ever bite should be a nice balance of flavour not a mouthfull of tomato and nothing else. I will not waste my money again time to find a new Pizza place. (read more)

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★☆☆☆☆

“Awful”

Written on: 09/10/2012

Ordered a pizza and some cookies (well if you can call them cookies that is) pizza was terrible I will never order from dominos again!! A 6 year old could do better!! (read more)

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★☆☆☆☆

“Terrible, overpriced pizza”

Written on: 03/10/2012 by random.sales

Domino's were giving out vouchers in Sheffield city centre last Friday 28th September. We went along on Tuesday 2nd October to be told the vouchers had now expired. Waste of time going there, went to alterntive pizza restruant in stead. (read more)

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★☆☆☆☆

“Bad attitude and wrong order”

Written on: 23/09/2012 by Heating-eng (1 review written)

Just spoke with Danny at guiseley branch and he has no customer skills at all, I told him the order was wrong and he told me I was wrong, when I placed the order with him I asked him to double check as the price was less and he said it was all ok. When the driver came with the wrong order he told me he would bring the rest but we didn't hear anything so after about an hour I rang them and Danny once again gave me a load of abuse down the phone, I would advise to stay away from this store (read more)

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★★★☆☆

“Why so expensive?”

Written on: 23/09/2012 by MJ84 (11 reviews written)

Domino's make my favourite pizza ever, the meateor on the double decadence base. It's fantastic. But I probably only order from them once a year or so. Why? Because a takeaway for two from Domino's will generally cost somewhere between £30-£40, which I personally think is obscene. If I'm going to pay that I'd rather go to a restaurant. They do have special offer coupons sometimes which are well worth looking out for because they can halve the cost, and the service is usually ok. (read more)

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★★★★★

“Super Pizza And Service”

Written on: 22/09/2012 by carorebo (2 reviews written)

I thought I'd leave a review as people tend to leave bad reviews, more than the happy people leave good ones so there is never a fair reflection. The Aintree Dominos deliver to us in Maghull, and the food is always lovely and piping hot. On one occasion they forgot a can of pop, we probably wouldn't of noticed but the driver mentioned it and that he would be back with one. We didn't expect him to as it's a bit of a way to us. He did come back and gave my son a 500ml tub of Ben and Jerrys to... (read more)

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★☆☆☆☆

“You call this pizza?”

Written on: 03/08/2012 by Medic

This is the first and last time I order from Domino's. My kids complained the sauce was too spicy and could only eat 1 slice. My thin crust was more like paper crust because it was so thin. It was also cut into several slices all different angles which made it hard to pick up and eat. They also put dried oregano over my pizza which I do not like. This was the worst pizza I've ever ordered. I would have been better off with a frozen pizza. (read more)

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★★★★☆

“Awesome every time!”

Written on: 26/07/2012

I don't know why you idiots reviewing 1-2 stars are expecting to get a top quality pizza from a delivery company... Maybe you should get your brain fixed at the same time as complaining about junk food. Anyways, Dominos is amazing and has never let me down. I LOVE YOU DOMINOS! However, I agree they are very expensive. (read more)

Lazha's Comment

Written on: 28/08/2012

I'm giving it 2 star because across the road my KEBAB shop does 18 inch pizza thats much more tasty then dominos for 9.99 including delivery. It has amazing stuffed crust and is superior in every way. So yeah, thats why its 2 stars.

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★★★☆☆

“Over priced”

Written on: 25/07/2012 by jenny-hen (11 reviews written)

I really love domino's but there prices are really expensive for pizza. How can they justify £16.99 for a 10 slice pizza?? I could buy a shop pizza for the price of one slice. Normally me and the other half would buy 1 large pizza, 2 sides, 1 bottle of drink and dessert and this cost over £35! Their prices are becoming ridiculously, bring back the large for £10.99 (read more)

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★★★☆☆

“Fair Judgement”

Written on: 13/07/2012 by JennGorms (3 reviews written)

My friends and I all love Dominos,which is a shame as we can never afford it. They haven't always delivered the right pizzas,and their staff aren't always very polite over the phone (especially the females) however the pizzas are yummy. There is too much competition out there for pizzas now, so Dominos, if you hear me, lower your prices (significally!), add more special deals and give your staff a good old 'Customer Services' training session. I have never had a problem with any blokes in... (read more)

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★☆☆☆☆

“Awful everytime”

Written on: 03/07/2012 by annoyed123456789

Haven't ordered from Domino's for years due to them being over-priced and sub-standard quality. Have just moved to Cuddington in Cheshire and most places are closed Mondays and Tuesdays. I decided to give them a try and as usual regretted it. The order was lacking the 1.25l coke I ordered and had been charged for, the pizzas were terrible. Base was floppy and undercooked, the toppings were barely cooked either. Chicken was bright white and smelled weird. Bacon rashers were bright pink, the... (read more)

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★★☆☆☆

“Oh,no”

Written on: 27/06/2012 by jed39vg6wa (2 reviews written)

Bad services, bad tasting pizzas. Wont go there ever again. (read more)

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★☆☆☆☆

“No Common Sense”

Written on: 26/06/2012 by Keeper2614

I had experienced bad customer service when trying to place an order for delivery earlier in the evening so I filed a complaint with Dominos about the incident (this was at about 6:30 p.m. in the evening). At 11:56 p.m. (just before midnight) the phone rang. It was someone from Dominos trying to follow up on the earlier complaint. We had guests at our house who had to get up early so everyone went to sleep at 10:00 p.m. which means the call woke everyone up in the household. What idiot... (read more)

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★☆☆☆☆

“worst. pizza. ever.”

Written on: 23/06/2012 by nickmcc

I had to give one star because you cant give less than that. My experience started a while ago when I ordered a specialty pizza and added a couple of toppings. My pizza came with none of the specialty pizza ingredients and only the extras I asked and paid for. Well the pizza was horrible but it was so late I knew I couldn't get another one so I emailed the company the next day telling of my experience. I got an email back saying someone would call me. About a week later someone left a... (read more)

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★★★★★

“nice”

Written on: 21/06/2012 by edw8n5iewa (2 reviews written)

I am amazed by the reviews I just read. Terrible! To tell you the truth I have lovely experience with Dominos and cannot say anything bad. (read more)

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★★★☆☆

“not happy”

Written on: 20/06/2012 by chac29eost (2 reviews written)

I ordered pizza few nights ago, ended up with totally different order. How can this be? (read more)

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★☆☆☆☆

“How do they get an order so wrong?”

Written on: 21/05/2012

Placed an order with dominos over the phone for a large family deal, this is 5 item; 2 large pizzas, potato wedges, garlic bread and a coke. When the order arrived 45 minutes later the coke was missing, one pizza was the wrong one and the garlic bread was just a small cheese and tomato pizza. How can they get an order that wrong? Staff were unhelpful although did bring us the coke and replace the wrong pizza but not garlic bread. When complained to delivery driver he laughed and walked off!... (read more)

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