Greggs the Bakers Reviews

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★★☆☆☆
2.0 / 5
116
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  • Quality of service

  • Layout of shop

  • Value For Money

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Greggs the Bakers
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Latest Reviews

★★☆☆☆

“not the best”

Written on: 08/08/2016 by bravo2zero94 (1 review written)

I use Greggs a lot around Newport town centre. Also in Tredegar south wales. I've always enjoyed their tomato soup and Mexican Baggett. The one in Newport is spot on with the food usually. But today I noticed different staff serving which was no problem. They were happy to help. The only thing was I was not offered a serviette with my food and cake. Maybe to some that don't seem like a lot of fuss. But to me its the principle as they always offer this with cakes normally. Now the one in… Read Full Review

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★★★☆☆

“New mocha recipe ”

Written on: 24/02/2016 by Riley348 (1 review written)

Every morning before work I would buy myself a mocha from greggs,as it was the nicest I could find. They've recently changed the recipe & it's horrible! It also takes longer to make. To me it now just tastes like really strong coffee with a hint of chocolate also a lot of greggs I go to usually have a busy shop & only one employee serving… Read Full Review

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★☆☆☆☆

“Bad service terrible customer care”

Written on: 31/01/2016 by Matthewthejournalist (1 review written)

Went to greggs in BURNLEY and the staff at the mall store was rude, had terrible manners and the customer service was appalling!! I tried to speak to the manager who was just as bad.. She didn't listen to my complaints and was not interested in resolving the issues I had regarding the food. I also tried speaking to the assistant manager by asking for the area managers details and she too was rude, unhelpful and said that if I wanted to get the area managers details I would have to write to… Read Full Review

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★☆☆☆☆

“Inadequte service”

Written on: 28/01/2016

Only one member of staff available on my last three visits to the Haywards Heath shop. Had to wait in a long queue for over fifteen minutes just to buy a loaf of bread! Gave up and walked out on the last two occasions… Read Full Review

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★★★☆☆

“Not as good as expected”

Written on: 28/11/2015 by PatriciaHensley (1 review written)

We went to the Wisbech Greggs, having been told it had been refurbished and looked really nice. The refurb has made the layout much nicer and seating is not so crowded. We had a southern chicken roll. This was heated up for us and served on a tray, the counter service was brilliant. However, the sandwich was pretty awful. Far too much chilli sauce contained in it and made it inedible( I like hot food too, but this was way too much) Also the toilets now have a coded access pad on them! I assume… Read Full Review

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★☆☆☆☆

“Awful ”

Written on: 13/11/2015

Its a cold day and therefore a wanted something savoury and hot to eat, asked especially for something hot and was recommended a Steak Bake, which was luke warm and awful. As it is described as a bake, surely this should be served hot!… Read Full Review

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★☆☆☆☆

“Hopeless”

Written on: 27/10/2015 by Rockybal123 (1 review written)

The Greggs in Newton Porthcawl is really disappointing, when ever I go there there are no cakes no sandwiches, and you have to wait 20 minutes for the pasties to bake, they call themselves a bakers and they don't even sell BREAD, if I fancy something from Greggs I go to town where they are always well stocked with cakes pasties and yes they actually sell Bread !… Read Full Review

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★★★★★

“Excellent Customer Service”

Written on: 11/09/2015 by Freeman243 (1 review written)

The company I work for needed a large number of gift vouchers. I tried ringing the main number but ended up dealing with the local shop on Burlington Street in Chesterfield. The service from the Manager was outstanding. She even delivered the vouchers to our office and gave us lots of freebies for the staff… Read Full Review

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★★★★☆

“forgot my wallet ”

Written on: 03/09/2015

I Am regular customer at Greggs scarborough i walk my dog every morning and meet friends and sit and have a coffee,This morning i went in as usual order my coffee then went to get my money out,oh no i forgot to pick my wallet up and have no money to pay, i said to the girl what i had done and to forget the coffee but the girl said " said its ok we cant turn regular customers away call it a gift for your custom" i said "thankyou so much" i was very happy and grateful to the girl who severed me… Read Full Review

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★☆☆☆☆

“flys on food”

Written on: 20/08/2015 by Stevenszn476 (1 review written)

I work at greggs and I hate it.i have never been so unhappy in my whole life.its true food left out too go cold for way to long.flys on the food and only go in the bin if we see it what about if we dont.management are false.greggs need to employ more staff cause its the team members that have to deal with angy customers when the queue is out the door.work at greggs if you want your whole life messed up cause im now depressed cause of this awfull company.by the way people putting food in the… Read Full Review

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★☆☆☆☆

“POOR”

Written on: 12/07/2015 by jtDolan79 (1 review written)

WHY DOES GREGGS IN BATLEY WEST YORKSHIRE FIND IT OK TO SERVE COLD FOOD AS ITS BEEN SITTING ON THERE SHELVES FOR A WHILE… Read Full Review

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★☆☆☆☆

“Rushden Greggs appalling ”

Written on: 10/07/2015 by Stephenpach (1 review written)

I've used this shop for quick snacks a lot, but not anymore. I was short changed this morning, without even putting the change in my pocket I could see it was wrong, I told the lady serving me change isn't right to be met with ignorant arrogance explaining I must be mistaken - with a queue behind me I told her no you gave given me the incorrect change. She then went to get a a Sorry excuse for a Manager who refunded me the difference no apology nothing. Training at this store is without doubt… Read Full Review

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★☆☆☆☆

“Finally learnt my lesson with Greggs.”

Written on: 20/03/2015 by gilesthe (1 review written)

I can never buy anything from Greggs again for my own safety. Their bread products are actually ok, but a little expensive and I used to like their hot pastry products. However they bake things like pasties and sausage rolls and then let them cool off in a display at above room temperatures, rather than refrigerate them once they are cool. The warm/tepid conditions are ideal for creating a food poisoning issue and after consuming one small beef pastie early this week bought in Orpington I have… Read Full Review

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★★★★★

“Fantastic value”

Written on: 16/03/2015 by dbRussell478 (1 review written)

I had a steak pie and a sausage road and both are piping hot and extremely tasty. I hope that Greggs can open in every train station as their prices are less than 50% of Delice De France and there is more meat inside!… Read Full Review

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★★★★★

“Always good service”

Written on: 08/11/2014 by qvHoover430 (1 review written)

We have a new Greggs in Glenrothes beside Lidl. There are another two shops in the town centre, but this one is the best. t The staff are all lovely, smiley and couldn't do enough for you. Would highly reccimmend. C Mc … Read Full Review

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★★☆☆☆

“it was all good when the Skilled instore bakers worked...”

Written on: 06/11/2014 by RyleighCampbell (1 review written)

Greggs made all the skilled in-store bakers redundant all 80+ in-stores in SE England from May-Oct 2014! therefore what you buy now is yesterdays bread, roll and bun products supplied from factories. Not really a way forward for a company who pride themselves on quality and above all say its fresh....really!!!! Even the sandwiches are made with day old bread... They were good times back in the days of Bakers Oven! not mass produce and sent out to shops from the factories i.e. Enfield. Greggs… Read Full Review

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★☆☆☆☆

“Gone right down hill”

Written on: 26/09/2014 by LuzCasey259 (1 review written)

Our gregs used to be wonderful now the tin loaves are smaller and the bake is not as nice and there rolls are awful oh what a shame luckily we have 4 other bakers in rochford. Even super market is better than there's is now… Read Full Review

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★☆☆☆☆

“Cold disgusting food ”

Written on: 16/09/2014 by HunterPhillips (1 review written)

Have just had the worst food from greggs in Swindon town centre.....I cannot understand why all of the food was stone cold! And I quite literally could not identify the filling in my Cornish pasty, so it all went in the bin. Disgusting and tasteless, and on another note, the recruitment policy must state that all staff have to be rude and obnoxious to every customer. No idea how this chain is still operating..... … Read Full Review

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★☆☆☆☆

“Awful, disgusting ....”

Written on: 07/09/2014 by tarantas (1 review written)

Worst food, worst service,worst coffee ever!!! Should close all shops, feeding people with greasy, unhealthy products!!! Sausage rolls are expensive and disgusting!!! Found a mould on them once and it's after cooking! Sandwiches are made from choppiest ingredients but selling for top price. Bosses are unprofessional bastardo only cares about profit.. Everyone if you respect yourself stop buying Gregg's products, don't worth waste money on that ..... Not allow swearing,sorry, but you know what… Read Full Review

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★☆☆☆☆

“Greegs are rubbish”

Written on: 07/09/2014 by kmMcCollum269 (1 review written)

Greggs are a rubbish company. The staff are all rude and need trained in the art of customer service, Managers think its beyond themselves to sort problems out. Food is always cold when you buy pasties sausage rolls ect. Greggs are a poor excuse of a company… Read Full Review

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