Greggs the Bakers Reviews

Click here if this is your business
★★☆☆☆
2.0 / 5
25% of users recommend this
Click here if this is your business
  • Quality of service

  • Layout of shop

  • Value For Money

? Ask our helpful community of experts about this product or company
Greggs the Bakers - Ask a question now

Media Gallery for Greggs the Bakers

Greggs the Bakers
Greggs the Bakers

Refine your search

Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month.

Latest Reviews

★☆☆☆☆

“unfit to give it to your dog even”

Written on: 02/08/2014 by RamiroHealy (1 review written)

Average cost to make pastie is about 7 pence . Its made of the chipest possible ingredients. Very high level of fat and high level of salt, makes this unfit for animal consumption. So why feed your children and family or friends?… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Not able to eat from here”

Written on: 16/07/2014 by Gutierrezak234 (1 review written)

Unable to eat here due to only having brown bread in store. allergic to brown bread. Complained before and got told tough luck basically. Not happy with with Greggs at all, they dont think of people that can't eat brown bread at all. Will not be buying anything from Greggs again… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Very disappointing experience at Gregg's ”

Written on: 20/05/2014 by Chrismscott (1 review written)

My friend and I had tea and toast, only to be told we might as well have two slices of toast as we would be charged the same if we only wanted one. Food served on a paper bag which is on a tray no plates. When asked for a knife to cut the toast we were told no knives were available so how were we supposed to put the butter on the toast.? Plastic spoons to eat the soup with, I have spoken to a number of regulars who say this is not an enjoyable experience any longer and will not be going to… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Greggshelpsupportparody's Response to Chrismscott's Review

Written on: 15/07/2014

Hello, this is Greggs Support.

We are very sorry to here this and would like to inform you we are taking this very seriously. On your next visit to Greggs, call in and ask to see the manager, then, stand by the cold drinks and summon the manager with a long owl call.

Then, and only then, tell the manager you're there to see 'Bert about a boy.' He will give you a £25 pound discount.

We are extremely sorry and hope we do not lose your custom.

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review Read 1 Comment
★★★★★

“temporally good”

Written on: 20/05/2014

nelson greggs in the admiral market has a great atmosphere. you can have it to go or eat inside the welcoming atmosphere. you are served what you want and the prices are good to! :D unbelieavably tasty in comparison to in store bakeries!… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Manager Greg's Harrogate”

Written on: 11/05/2014 by PatienceHarvey (1 review written)

The smaller of the two shop in Harrogate is the friendliest . The manager is obliging helpfully. She makes you feel welcome and greets you with a smile and friendly banter. The food is perfect. This is the best place for pizza my son of ten says. Thank you Gregg's Dawn byrne… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“shocking ”

Written on: 24/04/2014 by Miap354 (1 review written)

i think that greggsis so unhygenic i would never recomend this to anyone they spit in your food… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Dawnbyrne's Comment

Written on: 09/05/2014

The one in Harrogate near shopping centre is the best ever . This review is totall nonsense. The manager is fussy on hygiene

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Auracat's Comment

Written on: 20/05/2014

i'll agree with dawnbryne. the one on nelson has food served and made before you to and the prices are quite cheap compared to asda and Tesco in store bakeries.

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review Read 2 Comments
★★☆☆☆

“Greggs lewisham centre”

Written on: 20/04/2014 by KaiaHarrington374 (1 review written)

man working in centre very polite!! serves fast and smiles even thou 20 customers behind me lol! makes me sandwiches if none out..store very short staffed always ques out the door! but food quality gone down drain, staff are always apologising for problems that are not theres, business going down toilet, but till members still polite! store seems managed very poorly I will buy my bacon roll again tomorrow Mathew!… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★☆☆☆

“still cold - hot food”

Written on: 02/04/2014 by ZoeyCrouch (1 review written)

why cant greggs serve HOT food any more? I would happy pay the 20% vat… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★☆☆☆

“Staff”

Written on: 21/03/2014 by Lola310 (1 review written)

Massive queues need more staff, people are walking away… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Dawnbyrne's Comment

Written on: 09/05/2014

Not in hgte one

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review Read 1 Comment
★☆☆☆☆

“bad manager”

Written on: 17/03/2014 by unhappycustomermarch2014 (1 review written)

I have recently visited a couple of shops in Lancaster (there are 3 Greggs withing a minute walk in the city centre). I used to use the one in the square, next to TK Maxx, what a horrible manager they have got in there. I have witnessed her talking to young staff in such a way they have ended up in tears, I walked in once and didn't see what I wanted so I walked out, the manager, ran out after me shouting 'excuse me, excuse me, did you not see what you were looking for?' I was already out of… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“When ever i use the services on m2 there is hardley...”

Written on: 03/03/2014 by MacPherson2 (1 review written)

When ever i use the services on m2 there is hardley any choice of any baggets and if you ask them to make one up its just slapped together no pride in the makeing of food will not use them services again… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“never go again”

Written on: 18/02/2014 by barnsleylassjane (1 review written)

Ive always gone go greggs for a pasty but thought id have a sub ham.salad sandwich while shopping in doncaster shopping centre on friday... towards the end of the sandwich I noticed it was tasting very strange so I left the rest... after an hour long bus ride home I just made it home... yep id got food poisoning I was in bed ferom fri afternoon to sunday morning… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Frozen Tuna Crunch”

Written on: 16/02/2014

I normally like going to Greggs and seeing what new food they have but on this occasion I was very un happy. I got back to work on what was a very busy day to find out that the tuna in my sandwich was frozen and it was un eatable. as I was so busy I couldn't take it back. Greggs you owe my a nice sandwich or some money… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★☆

“Everday Visit for takeaway coffee”

Written on: 12/02/2014 by JollyJudy (1 review written)

I call in at Greggs Boar Lane Leeds shop most weekday mornings for a takeaway coffee as I have a loyalty card which means I get a free coffee every 10 coffees which is great although they have not had any new cards for a few days now so that is not so good. I sometimes buy a sandwich at lunchtime and these are always very nice, but what does put me off is that customers can see the ladies making the sandwiches and they do not wear gloves when handling the fillings, other coffee shops and cafes… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Great Service!”

Written on: 30/01/2014 by JohnC55 (1 review written)

I visit the cafe at Greggs Bakery Newgate Street, Bishop Auckland each week for breakfast. The staff are invariably warm,friendly and helpful. Service is always prompt and efficient and all in all its an excellent way to start the day! Thank you!… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“i am disgusted in greggs”

Written on: 23/01/2014

I bought 6 plain rolls pre packed and i found a large piece of hard skin in the base of the roll. My neighbour once found 2 pubic hairs and a bit of toe nail in a sugar donut. Makes u wonder how they put the hole in the middle lol. We don'tgo to greggs now we supply our own skin,nails and pubes… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Don't work for them!!”

Written on: 15/01/2014 by theannoyedone (1 review written)

i worked for the company for 3 months and all i can say is it was 3 months too long!! I was a manager but there was never any support from store managers!! They are lazy, think they know it all and are so disrespectful of their staff. The higher management isnt much better either!! Thier not supportive at all to new staff and will always back the rude store managers!! I will say though the normal staff are lovely and I had the pleasure to work with some of the nicest people ever but store… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★☆☆☆

“Prices rising again”

Written on: 08/01/2014

I have always liked Greggs and supported them during the VAT saga,but the time has come to shop else where.Prices are creeping up almost weekly and i now find it is cheaper using other local shops.Sorry but another price hike this week means i am no longer a customer… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★☆☆☆

“Paying for purchases at Greggs”

Written on: 04/01/2014 by retailmailman (1 review written)

Why is it that Gregg outlets do not provide customers with printed receipts like most shops? The price of various items in some Grggs shops is not very clear so customers should be able to see what they are being charged and can compare the change they get against the receipt. In one store, there was a load of clutter in front of the cash register so it was not easy to see the the window which shows the amount that was entered if it was entered at all. There was no sign showing the price of… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Brilliant Service”

Written on: 19/12/2013 by 0000000 (1 review written)

It was really good. I would go again. The food was brillant and the staff were very friendly… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
overview