Sugar Beach Resort Reviews

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3 stars
Average rating for this product is: 3 out of 5

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Average Ratings for Sugar Beach Resort

  • Value for Money3.7 stars
  • Reviewer Ratings4 stars
  • Overall Rating3 stars

3 Reviews For Sugar Beach Resort

  • 161160 Rank: 2nd Lieutenant 13th Oct 2007

    Reviewer rating: 3.5 stars


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    Good Points: Fantastic looking colonial style buildings, well maintained gardens, nice pool (but little used by anyone), water sports, all inclusive option at £40 each seemed expensive till we saw the prices - 22 Euro for a bottle of house wine, friendly staff, internet access. mini bar not restocked each day.


    Bad Points: Poor service at times - 2.5 hours for lunch, wrong food orders, slow drinks service if not forgotten, wrong information given by reception.


    General comments: I would recommend Sugar Beach Resort despite my negative comments. The staff tried so hard to get things right but struggled with continuity of service. Not the hotels fault but the poor weather for 50% of the holiday did not help. The hotel was hosting a corporate event for an international company for 4 days of our stay and we got the distinct impression that other residents service suffered over the 4 days with a feeling we had gate crashed someone's party. As all inclusive we were entitled to eat in the a-la-carte restaurant on a Monday, Wednesday & Friday... This however was taken over by the corporate event on the first Monday without us being advised. On complaining the hotel did serve us Lobster (not in all inclusive deal) in the buffet restaurant free of charge as an apology. The general level of service was good but 30% of the time they "dropped the ball" - always small things but when on 5 occasions out of 14 they got the lunch order wrong it started to get on our nerves. If flying BA it's worth booking your seats on line 24 hours before departure. On my return I've spoke to 2 other people who said they had also experienced dull and rainy days whilst in Mauritius. The side of the island we were on was reported as the least windy of the 2 main hotel areas on the island.

  • Scottie 68 Rank: Lance Corporal 7th Apr 2005

    Reviewer rating: 4 stars


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    We love Sugar Beach Resort. we went once 6 years ago and enjoyed it so much we went back for our holiday for the next 5 years. The beach is fantastic with shallow water for miles. La Pirogue water sports next door is free and so I spend most days by the La pirogue cocktail bar reading or water skiing! The ski instructors are the best I have ever met and really patient with you encouraging you to try different things. We usually visit between December and January.

  • Jonno Rank: Captain 23rd Aug 2004

    Reviewer rating: 4.5 stars


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    Sugar Beach Resort is a great resort in general, grand beach, extensive variety of facilities from canoeing to windsurfing. Swimming pool is very good and the catering is the best I've experienced in any hotel. We were looked after well and our requests were dealt with swiftly. However some rooms are a long walk from the beach and other facilities. A buggy service is available to take you to and fro reception but it sometimes takes longer to come than to walk! But I like the fact that you can wa ...