written by on 06/01/2010
we arrived on 29th dec for one week shower did not work water from taps
in sink were yellow and did not run clean moved rooms after the came in with an angle grinder to put wrought iron on patio sparks flying everywhere
we were there new year gala the food hall was like a battle field with the russians stock piling food on their tables as for a seige and they left it all discusting only a handful of english there the staff all being male
did not have a clue about cleaning our room floor were not swept all week we had clean towels but you had to keep on at them our friend had to fill there toilet system up with 3 bottles of tap water to flush the loo staff did try to make it good for us
but the grounds were gorge and well kept as was the beach area if only they would put some of the care into the rooms and the food was discusting dont go there you will be sorry but egypt was gorge try another hotel
written by on 23/08/2009
Dirty, dirty, dirty. Bedclothes not changed when we arrived, towels dirty, food simple, declared late breakfast and afternoon snacks not available, tap water sometimes yes, sometimes no, boys almost not moving, minibar not working, beach bar open when they want, in the pool no water changed, except of basal food and drinks everything is payed extra. The beach is very nice and clean, this is the only positive of the hotel. Never more in my life and I don't recommend to anyone to go there!
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