Written on: 17/04/2013
I would highly recommend the bridal house in Leeds! Their dresses are top quality and the service is even better. I went to many different shops whilst looking for my dress and hands down without a doubt was the best by far. The staff are extremely friendly and helpful and made me and my mum feel very welcome. The alteration service is brilliant. I would highly recommend them, defiantly worth a visit. (read more)
Written on: 23/10/2012
Iwould like to thank Michelle at the bridal house, she really knew her stuff.The shop had a cosy feel to it and i felt so at home.Michelle had so much time and asked me what i wanted, i felt so happy she was a ray of sunshine. To all you brides out there you must pay this shop a visit. (read more)
Written on: 18/06/2012 by JayneBurton (1 review written)
Merle and her team are fantastic. The service I got was first class. I am 49yrs old and was a bit worried that the shop would be full of young brides, that was not the case at all. They went out of their way for me and my bridesmaids. I was thrilled with my dress they let me take as much time as I wanted when I was choosing. I would urge anyone looking for a wedding dress to pay them a visit Jayne in Lincoln (read more)
Written on: 17/05/2012 by warriner
From the first moment I walked into the shop the staff were very friendly and helpful. Went back a few times until I decided on my final choice and they have gone out of there way to fit in around me and my working pattern. Also got my bridesmaids dresses from them and again all bridesmaids were made to feel welcome and all staff very helpful. All the alterations that needed to be done have been fantastic and again all staff have fitted around myself and bridesmaids. A Big Big thank you to... (read more)
Written on: 02/04/2012
I first called the shop to make an appointment and only did it a few days in advance as work commitments mean its difficult getting the time off. However the accommodated me on the Friday at 11. I Went in about twenty minutes early but they were fine with that. Had a young girl called jess that helped me. I wasn't too sure on what I wanted so We picked out various styles etc. after about twenty minutes of not seeing anything That i liked or felt comfortable in. We decided to try something... (read more)
Written on: 27/03/2012 by elvish
Well what a waste of time! I walked into this place today, and was practically ushered back out the door. She asked when the wedding was, to which I replied 2014, at which point she lost complete interest, told me that all the dresses will change in that time etc, and that I need an appointment anyway. Firstly, fair enough of the appoinment front. This is my first time, and I'm not quite sure of how it all works, so I can understand that. However she then went of to say essentially, to... (read more)
Written on: 27/10/2011 by ClaireAtkinson
I recently purchased two bridesmaid dressed from The Bridal House in Leeds. The dresses arrived earlier than expected and all fittings and alterations were carried out very professionally. The owner was friendly and her staff extremely understanding, especially when i had a hissy fit in the shop. Communication was also good and they were very accommodating with the fittings of one bridesmaid who could only visit the shop on a weekend. The bridesmaids looked fabulous in their dresses on... (read more)
Written on: 05/09/2011
Many thanks to the staff of the Bridal House Leeds. For all their help for making our Daughters Wedding day in July 2011 so special. The attention she received on her visits for the fitting of the dress and accessories, and the friendliness of the staff. It gave her the confidence that she had chosen the right shop, from the many recomendations she had been given, to go there, by both friends,family members and previous customers. On the day of the wedding every thing was 100% and every... (read more)
Written on: 31/08/2011 by HeatherMellors
In December 2010 I started to plan my Fairytale which started with my dress. My Mother and I went to the Bridal House in Leeds and were welcomed with a warm friendly smile by the staff. I was very nervous and lacked confidence in myself but this s oon disappeared as the staff made me feel so comfortable and put me at ease straight away. I had tried many dresses on previously before, having chattered to the staff about the styles, they were very helpful in the choosing of dresses to try on,... (read more)
Written on: 28/08/2011
HAVING SEEN MY IDEAL OUTFIT AS MOTHER OF THE BRIDE ON THE INTERNET I FOUND THAT ONE OF THE STOCKISTS WAS THE BRIDAL HOUSE IN LEEDS. WITH MY TWO DAUGHTERS WE WENT TO SEE IF I COULD TRY IT ON.WE CALLED ON SPECK AND WERE WELCOMED WITHOUT ANY HESITATION AND NOT ONLY TRIED THE SAID OUTFIT ON BUT WAS ALSO ENCOURAGED TO TRY OTHER OUTFITS ON,THERE WAS NO RUSHING AND THE ASSISTANT EVEN BROUGHT HATS FOR ME TO TRY WITH THE OUTFITS. IT WAS A VERY ENJOYABLE EXPERIENCE. I DIDN'T MAKE MY MIND UP ON THE... (read more)
Written on: 01/08/2011
I managed to find my dream wedding dress on my first visit to a Bridal Shop. The staff were extremely friendly and helpful and there was no rush or pressure to choose a dress. Several weeks after ordering my dress, I discovered I was pregnant and that I would be 5 months pregnant by my wedding day. I phoned the Bridal Shop straight away to see what I could do about my dress. They managed to stop my order and get me the same dress but in a bigger size. When the dress arrived in the shop,... (read more)
Written on: 31/07/2011 by RUBYTWOSHOES (1 review written)
The process of purchasing my dress from this shop was an uncomfortable one. They appeared to be very money orientated rather than customer focused and put alot of pressure upon me to order my dress. But I found 'the one' in this shop. It arrived 9 weeks later.....very quick indeed, especially when I was given such a 'hard sell' that I was 'cutting it fine'...I was confused because my wedding was a while away. An older lady, that I think was the manager was quite rude to me and it... (read more)
Written on: 01/07/2011
Very friendly and welcoming at first, we chose 3 Bridesmaid dresses, which were not cheap! but looked lovely. The girls were measured up and dresses ordered. When they came only one fit right and the other two were a lot smaller and too tight for the bridesmaids. I think they didn't measure right at all, I had to pay for the pleasure of them putting it right. The owner is snooty and rude once she has your money and any problems occur. I spent a lot of money in this shop and they couldn't... (read more)
Written on: 16/03/2011
Bridal House was the first shop I tried in my hunt for the perfect wedding dress. The staff were lovely and extremely helpful. With the help of Gill, I chose 8 dresses to try on and the 2nd one turned out to be my dream dress and a good price too. I would recommend the Bridal House with hesitation. I found the staff to be extremely friendly, polite, professional and very helpful. There was no pressure on me to rush to choose a dress or pressure to buy. Thanks again Bridal House. (read more)
Written on: 03/02/2011
I attended an appointment this morning at the Bridal house. I was very wary about going after reading the reviews on this site but i was pleasently suprised.
From the moment Me,My 2 bridesmaids and mum arrived we were made to feel comfortable and shown downstairs straight away.
We were allowed to have a good luck through all the dresses and my bridesmaids to try on as many as they liked.
The sales girl was extremley helpful asking questions about my dress and the sort of look we were going... (read more)
Written on: 03/12/2010
I thought I had found the dress of my dreams. Throughout my fittings and weight loss the staff were helpful and walking out of the shop, I looked forward to my wedding. The last fitting I had they had put pins in the dress and I was told that it would be completed for a family member to collect as I was going to be away. On my wedding day the alterations had not been completed so I was left with a baggy dress and had to be stuck in with tape. My wedding dress moment was ruined and I have... (read more)
Written on: 18/11/2010
I spent £700 there, including alterations which weren't even done. The staff were incredibly rude and were not accomodating in the slightest. They basiscally called my 11 year old bridesmaid overweight, who was virtually in tears when we left the shop. You made the whole experience traumatising for me and the bridesmaids. I just wish I had have walked when I realised what a shambles everything was. (read more)
Written on: 28/10/2010
after visitng what seemed like every other Bridal Shop in Leeds and the surrounding area, I ended up at the Bridal House. Having had bad experiences at almost every other shop (I am a very happy size 14 curvy girl and most shops did not accomodate this)and having staff being so rude to me I was not holdin up much hope for my last appointment of the day. how wrong I was. From the minute I walked in i was greeted with a smile and taken upstairs to the showroom. Laura asked me what kind of... (read more)
Written on: 26/09/2010
I was made to feel welcome from the minute I walked in. They had so much to choose from, that I was spoilt for choice. The best thing was I found the perfect dress for the perfect price. When I decided to get my bridesmaid dresses from there as well, they made my bridesmaids feel welcome. Even though one of mine was from Scotland we always managed to find a away around the fitting problems, which some times left things to the last minute, but "bridle house" always reasurred me that... (read more)
Written on: 31/08/2010
From the moment I walked into the bridal house there was a lovely warm and friendly atmosphere. I didn't have an appointment but they managed to fit me in and tried on a few dresses. That day I found THE dress. Through all my fittings and collecting my dress the girls have made me and any family members welcome and we have had a few laughs. I would highly recommend the bridal house for any bride looking for an amazing dress and good value ( mine included any alterations). I have not seen a... (read more)
Written on: 23/08/2010
As an older woman I was a little worried about what I would wear on the big day. I had planned to play it safe and wear a trouser suit however with the help of my friend and the staff at the Bridal House I was gently encouraged to try other options. From the minute I entered the shop and throughout the process of choosing my dress the staff were friendly, reassuring and attentive. When I went back for fittings they remembered my name and the manager showed me shoes that she felt would be an... (read more)
Written on: 18/08/2010
I just had to write this review to say a big thank you to all the staff at The Bridal House, my niece who had paid a deposit on a dress from another shop only to find the shop had closed down without warning.As you can imagine she was frantic with the wedding only a few weeks away, till she called into The Bridal House,she explained to the owner that she only had limited funds and the lady let her have an £800 dress for £500, how can we ever thank her. (read more)
Written on: 11/08/2010 by shirleythorpecursley (1 review written)
I have recently got married and looking for a wedding dress was going to be one of exciting or daunting, there are that many bridal shops about in Leeds and surrounding areas, all I can say that for me, it was EXCITING and One thing I am glad about, is that I chose The Bridal House in Leeds for my dress, the 3 ladies there were so helpful and understanding and made sure I got exactly what I wanted and then made sure the slight alterations were also done perfectly. A BIG thank you to you all... (read more)
Written on: 29/04/2010
I got my wedding dress and bridesmaid dress from Bridal House in Leeds. It was one of the cheaper bridal shops, but they had a huge selection of both wedding and bridesmaid dresses. The service was amazing. My dress needed to be altered completely as it was too big and they have done this beautifully. I aksed them to make a sash for the dress for our little flower girl which we hadn't bought there and that was not a problem either. Overall, brilliant shop runned by lovely lovely people - I... (read more)
Written on: 05/04/2010
This was the first shop that I had gone into. Having put weight on I felt a little uncomfortable going to look in a wedding shop but needed to start somewhere. I had imagined that the staff would either exclaim loudly " the larger dresses are over here", or even worse the staff would all be a size 8. I was also very uncomfortable of the fact that someone would be seeing me in my underwear when I am was not happy with the way I looked. The lady was fantastic****** After letting me go into a... (read more)
Written on: 23/03/2010 by janeyb08 (1 review written)
From the minute I walked into the Bridal House,I knew this would be the place I would get the right dress. There was a huge selection of stunning dresses that would suit anyones occaision or budget.
The service I recieved from the first visit to the day I collected my dress was exceptional.
The shop was warm and welcoming and nothing was too much trouble for any of the staff.Not only that,but my bridesmaids and mum were also welcomed on every visit.
I felt like a princess in my dress,... (read more)
Written on: 24/10/2009
I would not recommend this shop to anyone. I had to contact them 4 weeks before my wedding to see if my dress had arrived...it had, they forgot to ring me. I loved my dress when I picked it.They altered it so badly, and only to make less work for themselves, that the dress was ruined. It looks awful in all my photos. I am a size 10, and it is so ill fitting it makes me look a larger size.The straps were shortened so badly that the breast cups were positioned up to high....I am so upset. (read more)
Written on: 19/09/2009
The Bridal House dresses were really nice and of good quality, although they were the most expensive dresses I have viewed so far and I have been to 7 different shops within Leeds, Wakefield and Bradford. The dresses were dirty with make-up and looked like they hadn't been cleaned.
The lady who helped me was a star though, she helped me with styles that suited and didn't suit and talked about Bridesmaids and colour options with the dresses. She wasn't pushy and made me feel as comftorable... (read more)
Written on: 17/08/2009
the service at the bridal house was by all means the best i had experienced, and believe me i went to alot wedding dress retailers. i actually found my wedding dress before i went to the bridal house and decided to use the bridal house as it was 161.00 cheaper and the service was much, much better, than the one i was originally going too!!!!
they made me feel very special and they were always friendly. i have already recommended it to anybody i know that is getting married.
a very happy... (read more)
Written on: 14/12/2008
Ordered my dress in June (My wedding is May 09) so got plenty of time! Tried on a good selection of dresses, went back a few weeks later and tried them on again - the assistant was lovely! Narrowed it down to 2. Finally went back after lunch and ordered my dress!!! 10% off on that day - went for a free veil upto the 10% instead. Still waiting but there's no panic - just yet!
Going back for BM dresses in Jan. Have already chosen them, need to get them measured and select the right colour. So... (read more)
Written on: 20/10/2008 by lauradainty (1 review written)
Being one of two very different bridesmaids (height, shape, chest size, hair colour and skin tone) I really didn't think that we were going to be able to wear the same bridesmaid dresses. The bridal house had the biggest range of bridesmaid dresses I'd seen and in large and small sizes so that we could both try them on. The staff were friendly patient and honest, discussing what kind of dresses we wanted, what the bride was wearing and what might suit us. They certainly got it right. The... (read more)
Written on: 18/10/2008 by Holly Abbott
I was made to feel like a princess at The Bridal House from the very first time i came into the shop, nothing was to much trouble. The lady that dealt with me and my mum asked what my ideas were, and we worked together to get the dress of my dreams. Everyone on my big day said how nice i looked, and it is all thanks to the special ladies at the bridal house. I would recommend it to everyone. (read more)
Written on: 17/10/2008 by Rachel Roberts (1 review written)
I went to the Bridal House unsure of what I wanted. From the moment i walked in the door staff went out of their way to ensure I exerienced a pleasent and excellent service. I was shown a wide range of dresses and was thrilled when I found one that I liked. I was not pressurised in to buying and returned to the shop a week later to try on the dress again. The dress was fantastic and excellent value for money. I was made to feel like a princess and it was nice to have time devoted to me.... (read more)
Written on: 13/10/2008 by Chrissie Anderson (1 review written)
I would recommend the Bridal House to everyone. The staff are extremely friendly and helpful. I went in with an idea of what style of dress I wanted as I was getting married in Jamaica. I was encouraged to try on a number of dresses so I could make sure of the style. I was so glad I did, I ended up getting a completely different style of dress to what I had in mind. The dress was selected for me by one of the fabulous assistants. She was able to tell how each dress would look on me before I... (read more)
Written on: 13/10/2008 by wendyraffo (1 review written)
The Bidal House was the only bridal shop in England that could get the bridesmaid desses that I wanted. They got me the dresses in just a few weeks on a quick order. 2 of my bridesmaids travelled from Wales for 5 1/2 hours but it was well worth it. I needed my wedding dress altering which I already had and didn't purchase at the shop, they altered this as a goodwill gesture as they wouldn't normally do this. After finding out I was pregnant they altered the dress 4 times to ensure a perfect... (read more)
Written on: 26/09/2008 by Mrs1 (1 review written)
On my first visit, everyone in the shop was lovely and so helpful. After explaining to one of the assistants what kind of dress I was looking for, she'd found it in a few moments! Perfect!
I didn't want to rush into it, so I had a few appointments at other bridal shops, but none were as perfect. I'd made an appointment to go and try it again, then paid the deposit. I wanted a bespoke service, which I was told would be fine. We arranged everything, I paid the deposit and was told I'd be... (read more)
Written on: 10/09/2008 by crazymum (2 reviews written)
I rang The Bridal House yesterday about going to see my dress, I have paid the deposit so obviously want to have a look at it, as it is one the bridal house helped to design it is not available on the internet to look at. So they said I could come and take some pictures, just pop in any time today. So my friend rang them this morning to check all still ok and they said they are busy and understaffed so i wouldn't be able to try the dress on and get the pics, I would just have to quickly snap... (read more)
Written on: 22/08/2008 by crazymum (2 reviews written)
I was late for my appointment which was fine, as soon as I walked in the lady who was looking after me got out a dress that looked ok on the hanger and insisted I tried it on. When I got it on it looked fantastic, the lady insisted I rang my mum and got her to have a look all the staff came to look. It took my mum a while to get there and the woman was getting a bit grumpy as she had a fitting at 3, so I felt a bit put out by that but other than that I found the dress of my dreams and am... (read more)
Written on: 25/04/2008 by michaela27 (1 review written)
The Bridal House, Leeds offers good service, value for money, not sizeist and offer the experience other retail outlets lack. I cannot speak highly enough of the bridal house for the service i received and the way the staff treated me, being of above average weight i had several bad experiences in other so called bridal establishment to the point where i felt like an alien from another planet.
All that changed when i entered the bridal house, i felt so at ease and nothing was too much... (read more)
Written on: 21/04/2008
FANTASTIC!!!!! I went to the Bridal House with my future bride only a few weeks before our big day. As a same sex couple, we were extremely nervous as we haven't received much help and have been made to feel uncomfortable by other Bridal Shops.
The staff of the Bridal House were fantastic. We were made to feel more than comfortable from the outset, and they couldn't do enough for us.
My partner was able to find a stunning dress, and the staff did everything possible to make her feel... (read more)
Written on: 21/04/2008
Everything was fantastic when I went to the Bridal House.
I recommend this shop to everyone and anyone!!
My wedding day being yesterday, and my first visit to the store being at the beginning of March, I was told by all previous Bridal shops that I would have to wait up to 16 weeks to receive my dream dress and that they couldn't help!
I went into the Bridal House without an appointment and explained my situation, and from that moment nothing was too much trouble! The dress i actually... (read more)
Written on: 15/03/2008 by suevardy (1 review written)
I would not recommend this shop to anyone! I booked my appointment to attend here on an agreed extended lunch break mid-week, as I thought it would be better than peak time on a weekend. I arrive 20 minutes early, prepared to wait and hoping perhaps to browse through the gowns, as I'd done in other shops, to maximise my time. On arrival the lady asked us to go and find a coffee shop to wait. I said I'd rather sit and wait (as it was throwing it down with rain outside - hence we headed... (read more)
Written on: 16/12/2007 by elaine2007
I had been recommended to The Bridal House in Leeds by my friend who got her dress there a couple of years ago. She said everything was never too much trouble to make your day special. I was certainly not disappointed. From the first time I walked in nothing was too much trouble for any of the staff, and they must definitely know what they are doing because the dress fitted perfectly first fitting. As I said, the only bad thing is having too much choice. If you want your day to be as special... (read more)
Written on: 11/10/2007 by nemtaylor (1 review written)
I found some of the ladies who work there to be rude. Lip stick and makeup on dresses. Yuck! What more can I say, not a nice place. (read more)
Written on: 02/10/2007 by k10l (1 review written)
I had made an appointment at The Bridal House to view wedding & bridesmaid dresses, which takes about an hour in all the other bridal shops I'd been to. I felt very rushed at The Bridal House, and I didn't even have time to let my bridesmaids look, as they had someone else "coming in soon"! I did try on a dress I kinda liked, but because of the service, I didn't get it!! (read more)
Written on: 24/09/2007 by flutterbry (1 review written)
The staff at The Bridal House in Leeds were fabulous and friendly. I will be raving about them to all my friends! (read more)
Written on: 21/08/2007 by angela2568 (1 review written)
Would be very wary about recommending The Bridal House. Have since found the dress of my dreams in a very friendly welcoming bridal shop on Dewsbury Road. (read more)
Written on: 05/08/2007 by flojo27 (1 review written)
I would recommend The Bridal House in Leeds to anybody. After visiting the other bridal stores in Leeds, I was feeling like I would never get a dress on my budget, as they all made me feel bad. That is until I walked into The Bridal House, where their down-to-earth, friendly staff helped me to get the gown of my dreams. It was a pleasure going in, and I give them 10/10 for customer relations and service. The other stores need to employ staff of their calibre, instead of young, giddy girls... (read more)
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