Youngs Suit Hire Reviews
Latest Reviews
★★★★★
“Mourning Suit”
Written on: 15/02/2013
I must be the only person pleased with Youngs service after reading other reviews. Suit and shoes measured for and sample fitting a week later picked suit up and tried for size perfect will definitely use again recommended (read more)
★☆☆☆☆
“DO NOT TRUST these guys with your wedding outfits!”
Written on: 31/12/2012 by Kirillius (6 reviews written)
AVOID - you do not want your wedding to be jeopardised by these guys' incompetence. Used this company via DEBENHAMS in Oxford St. London to hire a groom's outfit. Had a fitting session and ordered the items, which took several weeks to come into the store. Picked up the items just before the wedding and realised that the tie that was delivered was not the one I placed the order for. At that point it was all too late to change anything with people at the store being adamant saying this is... (read more)
★☆☆☆☆
“PLEASE AVOID YOUNGS @ DEBENHAMS LEEDS @ ANY COST”
Written on: 27/09/2012 by spbenge (1 review written)
we ordered 2 suits ( groom and best man ) had a fitting and paid in full, told to go back 10-14 days before to collect them , we went back and tried them on , mine was fine the best mans had the wrong size trousers and was told to come back next week ( the day before our wedding to get the correct ones!! we did get the correct ones after half an hour wait and been given the wrong size ones again ( luckily he tried them on to realise ) i explained i had lost my receipt and they said fine as i... (read more)
★☆☆☆☆
“BE AWARE. DO NOT USE!!!”
Written on: 25/07/2011
I advise anyone looking for suit hire not to use this company via DEBENHAMS. I looked everywhere for wedding suits found one i liked. went to Debenhams was told i can order them any time upto 12 days before our wedding. I told the person we would arrange for fittings 3 months before the wedding, also told him we was arranging the whole colour theme around the colour of the suit. Guess what? Phoned up 8 weeks later, 3 months before our wedding like i said before, yes you guessed it they... (read more)
★☆☆☆☆
“disgraceful service”
Written on: 23/06/2011 by antpulham (1 review written)
i ordered my suits and waistcoats back in January. in total i had 1 whole suit, 7 waistcoats with shirts and cravats. waistcoats are meant to be the same except from mine ( the grooms ) took 1 group to be measured 1 morning, done no problem, when i took the 2nd group to be measured in the afternoon it turned out that the bloke put down that the 2nd has already been measured. COMPLETELY WRONG. so had to make a 3rd trip to get everyone measured. i changed the type of waistcoat 3 months before... (read more)
Guest's Response to antpulham's Review
Written on: 04/07/2011
its now after the wedding, luckily i managed to get some compensation back but not much. had to drive around on my own wedding day to pick up last remaining waistcoat. waste of space.
Reply to this comment
★☆☆☆☆
“They are just bad take your money and don't deliver...”
Written on: 28/04/2011
They are just bad take your money and don't deliver the suits, 5 suits booked months ago for my sons wedding and only his has come in and they cannot guarantee the other suits will arrive, its 6 days until the wedding, thank god for Moss Bros Ashford Kent, my wife contacted them yesterday and they cannot be more helpful guararteeing they will get the suits the day before the wedding which is cutting it fine but very short notice for Moss Bros, so go to Moss Bros if you want suit hire, AVOID... (read more)
★★★★☆
“The lady @ Suits You Ashford bent over backwards, my...”
Written on: 30/11/2010
The lady @ Suits You Ashford bent over backwards, my dad was difficult to say the least, he didn't want to wear tails but by the end she had him eating out of her hands, when the suits arrived and we went in for the fitting there was a few items that didn't fit but all were re ordered, the quality of the suits wasn't the best but a good experience. (read more)
★☆☆☆☆
“Appauling! Do not use Youngs suit hire. The Cambridge...”
Written on: 14/09/2010
Appauling! Do not use Youngs suit hire. The Cambridge Petty Cury Branch had the rudest store manager, staff are not trained and have no ideas what they're doing. It is 8 days until our wedding and 3 out of 5 suits are wrong again, and in sooo many ways. We have informed them of there error and they and they just keeping sending more sizes, which are all still WRONG!! If I ask for a 32x28, dont send me a 36x27, or a 32x32. I want a 32x28...no chance. Staff are rude, blame the warehouse... (read more)
★☆☆☆☆
“Booked for a wedding suit at Hatfield Galleria at...”
Written on: 08/09/2010 by Dressmaker (1 review written)
Booked for a wedding suit at Hatfield Galleria at Suits You. Manager, very unhelpful. No tail coats to try for size and fit, so used a suit jacket off the rack. Said at start we shouldn't expect anything wonderful as it was hired. When it came in you could have put a pillow up the front of the jacket. Waistcoat back of such poor quality, the inside label was clearly visible from outside. Shirt provided, looked like a cheap kids school shirt in polycotton. Waistcoat delivered in wrong colour.... (read more)
★☆☆☆☆
“My sister is using youngs at lakeside and the service...”
Written on: 31/08/2010
My sister is using youngs at lakeside and the service has been rubbish. Her suits were meant to be here on 26th August 2010, only 3 turned up, then they told her deffantly would be here on 31st August 2010 still no suits turned up. They have just been fobbing her off telling her one story but when she spoke to head office they tell her something complete different. I would deffantly not recommend this firm no matter what branch you go to as i have had two weddings with the same problem, and... (read more)
See next 10 reviews
Showing 1 - 10 of 30 Reviews
★☆☆☆☆
“Under no circumstances use this company. ”
Written on: 29/08/2010
Under no circumstances use this company.
Had to give 1 star as 0 star was not an option.
Ordered wedding suits 8 months in advance. They were not available 10 days before as advertised. 7 days before every single suit was wrong. Nothing fit, 6ft4in Usher was given a boys suit with 31 inside leg- His inside leg is more than 33in!
Company could not supply the correct items and 4 days before the wedding they said they would have to give us a refund and we would have to use another company or...
(read more)
★☆☆☆☆
“Ridiculous service, its now 6 days until our wedding...”
Written on: 25/08/2010
Ridiculous service, its now 6 days until our wedding day and still no suit for the Groom! We used the Youngs in the Betall Centre, Kingston and hired our suits in December 2009! Plus the attitude of the staff in this branch is appauling and they just don;t cre that its your wedding day, which is one of the most important days of your lives! (read more)
★☆☆☆☆
“wedding in 8 days away and the 7 suits were ordered...”
Written on: 20/08/2010
wedding in 8 days away and the 7 suits were ordered with youngs! 1 measurement got lost and it might be in 2 days before the wedding! i asked the guy who had an attitude that stank, what if the suit didnt fit! the answer i got was that he would give me money towards tailoring. What a complete joke. One of the other suits has no trousers and another has no waistcoat or jacket! Wouldnt recommend them if they were the last place on earth! (read more)
★☆☆☆☆
“Having ordered an initial 9 suits for our wedding...”
Written on: 18/08/2010 by andyjjj (1 review written)
Having ordered an initial 9 suits for our wedding party 3 months before the wedding, it's now 8 days before and we are still having problems with Youngs Suit Hire.
Each member of the party was measured in store at the Fort Shopping centre, Birmingham 6 weeks before and for almost every person this was done incorrectly. Some sizes had to be rung through to the warehouse by a staff member, but this was not done and we were left in limbo whether they could actually obtain these sizes, even...
(read more)
★☆☆☆☆
“youngs suit hire in suits for you. this store is a...”
Written on: 15/08/2010 by sea78 (1 review written)
youngs suit hire in suits for you. this store is a total disgrace.
we get married in 6 DAYS and have ordered 9 suits. with which only 2 are the correct measurement and one of them has a snapped in half button on the shirt.
1. we ordered 9 suits and they lost 1 & only gave us 8.
2. they mixed up all the names and sizes.
3. they found our lost suit ...it was the same 1st name but from somebody else's wedding.
4. the replaced suit was black (should have been gray)
5. we arranged to meet and...
(read more)
★☆☆☆☆
“I can't begin to describe my disappointment in this...”
Written on: 11/08/2010 by BigP101 (1 review written)
I can't begin to describe my disappointment in this store. Just hired Tails for wedding from the trafford centre. Store. Left waiting for half an hour at the fitting even though staff were not doing anything. When I went to pick up my suit informed they had lost my measurements. Told they would rush one for the next day. It never showed up. Continually ignored my phone calls - I witnessed assistant pretending not to be in the store when other disgruntled customers (and I witnessed plenty... (read more)
★☆☆☆☆
“Six of us went for fitting of our morning suits, only...”
Written on: 13/06/2010 by deliciouskitchen (4 reviews written)
Six of us went for fitting of our morning suits, only one person gets everything in correct size. They promised all should be ok at next fitting, keeping fingers crossed. Overheard other group got the same problem. Do they realised how stressful to organise a wedding, the last thing I want is to worry about bestman & usher morning suits. Should have gone to somwhere else. (read more)
★☆☆☆☆
“Went to SuitYou Hatfield 3 weeks before event to hire...”
Written on: 12/06/2010 by fairandsquare (3 reviews written)
Went to SuitYou Hatfield 3 weeks before event to hire morning suit for Royal Ascot on 15th June, went in Sat. am to pick it up, they got the wrong size, boy size 34 was given. Manager said it's OUR FAULT for not picking up early so as to detect the wrong size. After spending one hour arguing, we give in and went to Moss two stores down. Wow, they are so helpful, although they can help us on the hire, she phoned their branches and managed to get us ex-hired to buy. Late on found out the... (read more)
★☆☆☆☆
“My son's wedding is in 3 days time and Youngs have...”
Written on: 08/06/2010 by Kerry F (1 review written)
My son's wedding is in 3 days time and Youngs have completely messed up the sisizing for the second time! I am waiting to see if they get it right on the third go. I would not recommend them to anyone! (read more)
★☆☆☆☆
“Order the suits well in advance two weeks before the...”
Written on: 13/05/2010
Order the suits well in advance two weeks before the wedding went over to suits you ashford to find the groom and father of the bride had the wrong size trousers and the shirts still had sweat marks on.The page boys had adult shirts. These where then reordered and we was assured we would have it by the tuesday. After waiting all day no phone call so called them and apparently the van had broken down. So went over on the wednesday the wedding being saturday to find the groom had no jacket... (read more)
See next 10 reviews
Showing 11 - 20 of 30 Reviews
★★☆☆☆
“This is the third time I've rented from Young's and,...”
Written on: 28/04/2010 by Pablo s (1 review written)
This is the third time I've rented from Young's and, to be honest the other two times were worthy of five stars.
Unfortunately I work abroad so we ordered the suits and I got measured two months ago (Wedding - I'm the groom)...
I get back next week, my fiance dropped into the Birmingham Bull ring store where we set up the order to make sure there were no problems (2 1/2 weeks until the wedding) and...
The store has ordered a mixtures of black / grey jackets /trousers instead of all grey...
(read more)
★☆☆☆☆
“All was okay and I got myself measured. However, when...”
Written on: 18/01/2010
All was okay and I got myself measured. However, when the suit came through the size of the trousers wasn't right. The clothes were very worned out. Their stock is definately re-used a number of times before they actually bin it. The shop staff were nice but they can't help you. I think its not actually their fault since they have no control over whats kept in stock at their main warehouse. They do not have all sizes in stock and I was told that its too late for them to do anything although... (read more)
★★☆☆☆
“My husband and I visited Young's Lakeside to try...”
Written on: 04/12/2008 by millieminer (9 reviews written)
My husband and I visited Young's Lakeside to try wedding suits on and the suits they gave him looked worn out and tatty. The guy talking to us was nice enough and seemed to know his stuff but he looked embarrassed about the suits! (read more)
☆☆☆☆☆
“The store was in McArthurGlen, off Junction 28 of the M1. ”
Written on: 18/10/2008 by chrisireson (1 review written)
The store was in McArthurGlen, off Junction 28 of the M1.
Having chosen our suits and paid in full for the suit hire, we were told to return at a later date for measurements. We made our appointment and turned up on time. My father-in-law and I were told to hang fire because the assistant was serving someone else. We were then kept waiting for thirty minutes with no explanation or apology. The assistant then advised us to go and have a look around the shopping centre as it was going to take...
(read more)
★★☆☆☆
“Youngs Suit Hire wouldn't help me when the suit...”
Written on: 01/09/2007 by personalcomputerman
Youngs Suit Hire wouldn't help me when the suit measured by them would not fit. They just said they can not do anything about it! The wedding is on Saturday, and they just gave me a refund. Rubbish customer service! (read more)
★★★★★
“Overall a very good service provided by all members of...”
Written on: 15/01/2007 by Mrs Manship
Overall a very good service provided by all members of staff. A must to any Bridezilla. (read more)
★★★★★
“Youngs Hire - I initially felt nervous and thought I...”
Written on: 09/06/2005 by Reginald
Youngs Hire - I initially felt nervous and thought I would be pressured into buying something which I wouldn't like or even fit, simply for the store to depart with my money. However, they were patient and helpful and I left with the most comfortable and appropriate suit. The staff were patient and very helpful, which made the experience enjoyable to a certain extent. I highly recommend this tailor/retailer for all your formal needs since their apparal is of very high quality and comes with... (read more)
★★★★★
“Youngs Hire - Extremely happy with overall service...”
Written on: 08/06/2005 by postilld
Youngs Hire - Extremely happy with overall service and accommodating attitude of all staff. (read more)
★★★★★
“I can highly recommend Young's Hire at the Lakside...”
Written on: 08/06/2005 by adrianross (1 review written)
I can highly recommend Young's Hire at the Lakside Suits You. I got married in august 2003 and they provided an Excellent service. I walked in and was measured up on the spot, while the rest of my party were able to go to any other suits you for a fitting. We received all of our outfits a week before to try on and when one did not fit it was replaced the next day by courier! I am truly grateful to all the staff at the lakeside suits you for such a friendly, professional service. I have... (read more)
☆☆☆☆☆
“Having phoned ahead and made an appoinment for three...”
Written on: 13/03/2005 by maria curry (1 review written)
Having phoned ahead and made an appoinment for three of us at lakeside Youngs Hire (suits you), was lost for words when this so called shop assistant told us he only had one size of jacket to try, we couldn't try on any trousers, or shirts. At no point during the very short time we were there did a tape measure make an appearance. I have to say that we walked out in the end, because I am not sure how you can decide on a suit for the most important day of your life (wedding) on a whim or just... (read more)
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As rated by real users
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Bigoz's Response to spbenge's Review
Written on: 23/10/2012
The return date for suits is next working day after the function, the outfits for 2 days late and as a result charges were applied as per terms and conditions that are explained to all customers at the time of booking
Spbenge's reply to Bigoz's Comment
Written on: 23/10/2012
there were no comments at the time of the booking about returning the suits at a particular time, as neither me or my best man heard!! , nether the less debenhams nor youngs can be bothered to reply to findings there were "looking into" or their area manager was looking into! THEY NEVER SAID WHEN DUE BACK!! and how many people read their receipt apart from cost?? and after explaining when collecting that i`d misplaced it , PLEASE READ FULLY BEFORE COMMENTING < AND OH CHANGE THE RECORD!!!!!!!!!!