Johanna Hehir, London Reviews
Latest Reviews
★☆☆☆☆
“Waste of time...”
Written on: 08/04/2013
I had been excited about trying on Johanna Hehir dresses but was utterly disapointed by the showroom. It was a pretentious atmosphere, the staff clearly couldnt be bothered and at a size 12 every dress was too small. I would recommend that if you have your heart set on a Johanna Hehir dress find another stockist that actually wants your business... (read more)
★★★★★
“happy bride”
Written on: 30/06/2011 by kayamac (1 review written)
I don't usually write online reviews, but I noticed that JH has had a couple of bad ones on this site, and so I feel obliged to give my account. I had a very clear idea of the type of dress I wanted, something with a slim silhouette and with sleeves, no veil. I had been to 7/8shops in Glasgow, Oxford, and London, and had very little success. In general, no suitable dresses (suggestions included buying a strapless one and having sleeves stitched on), and while most of the assistants were... (read more)
★★★★★
“Excellent”
Written on: 29/06/2011
Johanna Hehir has beautiful and unique dresses that I found refreshingly different from the usual bridal selection. They also have plenty of dresses with straps, essential for me and somewhat difficult to find in any number at some other bridal salons. They staff had a good sense of what would suit me - they put me in a dress I wouldn't have picked off the rack, and it ended up being the one I ordered. I think they are reasonably priced for made to measure dresses, and they were very... (read more)
★★★★☆
“I bought my wedding dress from Johanna Hehir and had...”
Written on: 11/03/2011
I bought my wedding dress from Johanna Hehir and had my wedding recently. I thoroughly enjoyed my time at the shop and my appointments were never rushed, despite my inability to make decisions on what type of dress, accesorise etc
The overall fit and length of the dress was perfect. It was almost perfect on the 3rd fitting but not quite...so I thankfully had a 4th and then it felt amazing.
You can change the look of the dress to suit you which I really appreciated.
Caroline was brilliant,...
(read more)
★★★☆☆
“This place gets quite mixed reviews. On the plus side...”
Written on: 02/02/2011
This place gets quite mixed reviews. On the plus side - they have some beautiful dresses which won't break the bank. But I do think for a little bit more money you can go to other places where the quality is better. I really really really liked a dress here but decided against it because I felt that I couldn't rely on them to get it right or to make me feel amzing/go out of their way to make the dress perfect etc. On one occassion I had confirmed an appointment and they said I hadn't so had... (read more)
★★★★☆
“I decided to go with Johanna Hehir because I could see...”
Written on: 14/01/2011
I decided to go with Johanna Hehir because I could see right away that all their dresses had a certain quality about them. I think that if you have the budget, every bride should go for a made to measure gown. My dress was stunning, the material was beautiful. I particularly like their acute attention to detail and they were a fun team to deal with!
(read more)
★☆☆☆☆
“I visited this shop on recommendation from my friend...”
Written on: 14/12/2010
I visited this shop on recommendation from my friend but I wish I hadn't. I was made to feel very rushed throughout my appointment and even though I turned up early I was seen 20mins late. They cut my session though as another client was after me. Luckily I had another appointment booked in Knightsbridge with Emma Victoria Payne and the prices were much more reasonable and it was the designer herself who looked after me. I felt that the staff at Johanna Hehir made it very obvious that I... (read more)
★☆☆☆☆
“I visited the store last week and I'm afraid to say...”
Written on: 11/12/2010
I visited the store last week and I'm afraid to say that I had an awful time here. I was put into a small changing room at the back which was dark, cold and had no mirror. I had to come out into full view of everyone (including the guys discussing the refurb of the shop) to look in the mirror. I was also told that they 'have no dresses that would fit over your chest'. I left feeling pretty awful. I was not even asked if I would like to look through the dresses and had to sit with the... (read more)
★★★★★
“Visited in August with the mindset of "just looking",...”
Written on: 29/11/2010
Visited in August with the mindset of "just looking", but found the Dress with a capital D, and couldn't resist bringing it home with me! (All the way to Norway!) Service was excellent - me and my friends were very good taken care of, they were all involved in the process, which was a comfort to me. The staff was very friendly and very helpful. I highly recommend Johanna Hehir to all brides to be! (read more)
★★★★★
“I started out very unsure about what I wanted and...”
Written on: 30/10/2010
I started out very unsure about what I wanted and picking out very understated dresses as I couldn't see myself as a bride, but with Paul's help I managed to start looking in the mirror, seeing myself in the role and found I liked a much fuller, more traditional wedding dress than I expected. He helped me see what would suit my body shape and consider what I would be trying to do in the dress, e.g. dancing, sitting, etc. It was a great experience going for a first look at wedding dresses... (read more)
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Showing 1 - 10 of 144 Reviews
★★★★★
“I loved every moment I spent in the shop. My dress was...”
Written on: 25/10/2010
I loved every moment I spent in the shop. My dress was just beautifully made and fitted with so much care. Caroline and Paul made me feel really comfortable and I didn't doubt for one moment that I wouldn't adore the finished dress. The fact that it is a family run business makes it even more special! My wedding day was just so happy, it is such a shame you can only ever wear the dress once! (read more)
★★★★☆
“Hunted high and low for my dress but all would have...”
Written on: 18/10/2010
Hunted high and low for my dress but all would have been much less epic if I'd visited Johanna Heir earlier on in my search. They have a great range of dresses and offer a really friendly and flexible service - I chose 'Francesca' but was able to customise it by removing the sleeves and lowering the back. All the fittings were really professionally handled and quick and I was really pleased with the result. The dress fitted perfectly and is really good quality - it must be to have survived a... (read more)
★★★★☆
“Great service, great dress, great price! I would...”
Written on: 29/09/2010
Great service, great dress, great price! I would highly recommend Johanna Hehir. (read more)
★★★★★
“I had a fabulous experience at Johanna Hehir and was...”
Written on: 28/09/2010
I had a fabulous experience at Johanna Hehir and was made to feel extremely welcome. It was my first day of trying on dresses so was a little nervous but the team made me feel completely comfortable. After looking through hard backs books showing all their dresses I picked out a (considerable) number which I liked to try on. I was specifically looking for a sample dress, as unfortunately a full price one is a little above what I wanted to spend. They had a great range of samples and were... (read more)
★★★★★
“I was very nervous on Saturday morning but was...”
Written on: 27/09/2010
I was very nervous on Saturday morning but was instantly made to feel relaxed by the very kind and patient Caroline and the whole experience was a joy. My maids and I had the small boutique to ourselves, and I was made to feel increasingly confident and adventurous throughout the appointment. Anybody who wants a larger selection of dresses can expect that from a multiple retailer, but not a single-designer boutique. And people who feel awkward about being clear about their budget need to... (read more)
★★★★★
“Very helpful down to earth friendly staff where...”
Written on: 22/09/2010
Very helpful down to earth friendly staff where nothing was too much trouble re giving ideas for slight changes etc. The white gloves were grubbier than my own clean hands which made me chuckle a bit! The dresses are expensive but very beautiful and different to your average shiny big dress that you see in so many shops. (read more)
★☆☆☆☆
“Terrible service. Visited on Saturday and it was the...”
Written on: 20/09/2010
Terrible service. Visited on Saturday and it was the worst experience I've had to date dress shopping. Rude and inattentive staff. Limited range of dresses. Would NOT recommend it to anyone else. (read more)
★★★★★
“Have to say after reading through some of these...”
Written on: 20/09/2010
Have to say after reading through some of these reviews this morning I have had a very good experience at Johanna Hehir. I ordered my dress on Saturday! Fingers crossed it will all go well (I will let you know!)
My impression is that they are a very friendly bridal shop - and believe me I've been to many over the past few months! I think it only makes sense that they ask you your budget before you start trying dresses on - and this is commom practise at the higher end bridal boutiques....
(read more)
★★★★★
“We have had a number of negative reviews recently...”
Written on: 19/09/2010 by Paul002 (1 review written)
We have had a number of negative reviews recently which give the impression that Johanna Hehir does not care about customer service and is very money orientated. In our defence, we have been designing, manufacturing and retailing wedding dresses and eveningwear for the past twenty years and as the hundreds of positive reviews we continue to receive each year show, the vast majority of our brides, are more than satisfied with the quality of their dresses and the service they have received... (read more)
★☆☆☆☆
“Based on my experience I would strongly recommend any...”
Written on: 13/09/2010
Based on my experience I would strongly recommend any bride to be to go elsewhere. The other reviewers are right, it is very much money orientated. You will be told to pay the balance on the 2nd to last fitting, DO NOT. If you are not happy with the quality, even if the faults are obvious, you will have to fight your corner. I would recommend you do not pay the balance until you have checked the final product. Overall my experience was negative, I wish I had never gone near the shop and had... (read more)
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Showing 11 - 20 of 144 Reviews
★☆☆☆☆
“Funnily enough I agree with the earlier reviews on...”
Written on: 01/09/2010
Funnily enough I agree with the earlier reviews on here. The place is rather snobby. Perhaps if I has shown that I was willing to spend more I would have been treated better. I wouldn't recommend a friend to go here. (read more)
★☆☆☆☆
“I get the impression that they are very much after...”
Written on: 16/08/2010
I get the impression that they are very much after money. When I made an appointment to try on the dresses, one of the first questions they asked me was basically, "how much am I willing to spend?". Then when I actually went for the appointment, they made me fill out a questionaire where one of the questions was once again "Over what amount are you not happy to spend?". Beware brides. (read more)
★★★★★
“Faboulous day. ”
Written on: 27/03/2010
Faboulous day.
Made me feel very special and made my mum cry!
The staff were very friendly and could advise on sytles to suit me.
Great shop
(read more)
★★☆☆☆
“Quite a snobby shop which I decided not to use in the...”
Written on: 28/01/2010
Quite a snobby shop which I decided not to use in the end. I found the designs rather limited and they deliberately put me in an unflattering dress to start with which was a bit confidence destroying. Having said that I received some good advice on bridesmaid dresses and their gowns are beautiful. But to my mind for the money they are not that unique compared to all the others out there. In the end, despite having the budget for bespoke, I bought off the peg because it meant not having to... (read more)
★★★★★
“I spotted the Johanna dress I chose in a magazine - it...”
Written on: 02/11/2009
I spotted the Johanna dress I chose in a magazine - it was the dream dress, and after looking and trying on others in different boutiques, I kept on returning to that advert and looking wistfully. It was my husband to be who told me to go for it, otherwise I'd regret it, he was right!
Going to Johanna was a really lovely experience. Wherever you go to try on dresses, you will find something that suits you there are hundreds of dresses for every shape. What makes the experience special is...
(read more)
★★★★★
“When we got engaged we set a date just five months...”
Written on: 12/04/2009 by FionaL (1 review written)
When we got engaged we set a date just five months ahead for our wedding so I had limited time to organise a dress " most designers want 6 months. I was also not really looking forward to the finding process having been through what felt like every dress, lace, veil and general wedding caboodle shop in London with my best friend a couple of years ago and concluded that not only am I missing the wedding gene and that there is a lot of tat out there.
Johanna Hehir were brilliant, and...
(read more)
★★★★★
“I stumbled across the johanna Hehir website on google...”
Written on: 01/02/2009 by oliviadarian (1 review written)
I stumbled across the johanna Hehir website on google search and found a dress unlike any i had seen on their website. I was immediately intriqued however i was five months pregnant so i was concerned that i wouldn't be able to try it on. I arranged a consultation during which i could see that the dress was such fantastic quality and the girl was so accommodating in helping me to see how it would look that i immediately put down a deposit. I didn't have a fitting until after i had had the... (read more)
★★★★★
“A beautifully made dress was produced for me at short...”
Written on: 22/01/2009
A beautifully made dress was produced for me at short notice by a team of professional, friendly staff. Any changes to the dress were dealt with promptly and they understood what look I wanted to achieve.
All fittings are done in a comfortable environment and adjustments were precise. Wonderfully friendly staff. They all made me feel very welcome and even though on my first visit I didn't have an appointment, they helped me start choosing what type of dress I would like.
On my wedding day I...
(read more)
★★★★★
“It was a great experience from the first day - when I...”
Written on: 23/10/2008 by sabv (1 review written)
It was a great experience from the first day - when I tried many different styles to find mine - to the actual wedding day - when I felt like a princess in a stunning dress - by the several appointments with the patient staff (just to make sure this was the right dress) and the enjoyable fittings. The professional service made me relax and feel confident that I will get the perfect dress for me and in time. And it all happened!
So I really recommend Johanna Hehir and their great team!
(read more)
★★☆☆☆
“I believe that some people understand what weddings...”
Written on: 13/10/2008 by kateef (1 review written)
I believe that some people understand what weddings are about - they are a big day and people want to receive excellent service when parting with almost £3,000 pounds. Nice dresses, pot luck on staff. (read more)
Paulhehir's Response to kateef's Review
Written on: 22/10/2008
We often have brides who want to make minor changes to the original design which we are usually happy to accommodate. But occasionally we get brides who want to make changes or re-design the dress in such a way that it is either technically not a good idea or unlikely to flatter the bride in our professional opinion. We are entitled to charge extra for these changes or to decline the order, particularly if we feel the bride will not like the end result. Unfortunately some brides are unwilling to accept this or pay extra.
Reply to this comment
Jsin's Response to kateef's Review
Written on: 24/10/2008
Added in response to Paul's comment:
<br/>
<br/>I should first say that I am getting my wedding dress from you and am delighted to be doing so. Also I can't comment on any changes in prices as I have not experienced any. But I do feel I have to support kateef's comment re: staff. Whilst the majority of your staff are lovely, I have found one in particular to appear extremely offhand on a number of occasions when I've been in. The worst of these involved them seeming quite rude to my bridesmaids (who had travelled a considerable distance to view my dress with me) when they - very politely - asked this staff member to bring over a few veils for me to try. Hardly an unreasonable request when in a bridal shop! They were completely taken aback and to be honest, if I hadn't already been into the shop and had a positive experience with other staff members, I certainly would not have gone ahead and purchased a dress from you.
<br/>Now I know everyone has their off days and I'm a fairly easygoing sort who normally lets stuff slide, but I'm pretty sure we are referring to the same individual so I feel I have to speak up as I don't think her point is just about an unexpected price change. It's such a shame because as I've said before, everyone else I have met at JH has been lovely, as are the dresses. I hope you manage to address it!
<br/>
Reply to this comment
Kateef's Response to kateef's Review
Written on: 06/11/2008
Thanks for the supporting comment.
<br/>
<br/>My main issue here was not the price quote it was more about the atmosphere/service.
<br/>
Reply to this comment
See next 10 reviews
Showing 21 - 30 of 144 Reviews
★★★★★
“I would recommend Johanna Hehir to EVERYONE who's...”
Written on: 28/09/2008 by cgether (1 review written)
I would recommend Johanna Hehir to EVERYONE who's looking for the perfect dress. The whole experience was fantastic. They won't rush you, they make you feel very special and there's no pressure to buy. But they have the most fantastic dresses so most people probably come back and buy one anyway! I actually thought I had found THE dress before I went to my appointment at Johanna Hehir - but they proved me wrong... They asked me a few questions and came back with a few dresses she thought I... (read more)
★★★★★
“The service was considerate and efficient. Nothing...”
Written on: 26/09/2008 by juliet71
The service was considerate and efficient. Nothing was pushed at me, however I was guided towards suitable styles. The fittings were not rushed and the staff were friendly and welcoming.
I would recommend the knowledgeable and friendly staff at Johanna Hehir. My dress was stunning and I received so many compliments. The fit was perfect and I felt confident, glamorous and stylish in my chosen style. I only wish I could wear it again!
(read more)
★★★★★
“The wonderful staff at Johanna Hehir made the...”
Written on: 29/08/2008 by NickiP (2 reviews written)
The wonderful staff at Johanna Hehir made the experience of buying my wedding dress very special and not at all stressful, despite the short notice I gave them! I will be recommending Johanna Hehir highly to any friends who get engaged in the future! Of all the wedding dress shops my best friend and I visited, theirs was by far the most friendly, helpful and fun; and the gowns were the most beautiful and well-made of any I tried. I loved the fact the dress was made to measure, not just... (read more)
★★★★★
“Johanna Hehir, London - I searched all over london for...”
Written on: 19/08/2008
Johanna Hehir, London - I searched all over london for a simple classic dress- and after 40 dresses finally found what I was looking for here! They really do offer a great selection and something a little bit different from all the other stores.
I also really appreciated them never being heavy on the sales pitches that a lot of other stores adopt!
(read more)
★★★★★
“Johanna Hehir were absolutely amazing and my dress on...”
Written on: 11/08/2008 by Clare Menzies (1 review written)
Johanna Hehir were absolutely amazing and my dress on my big day was absolutely beautiful.
I loved that I could pick bits and pieces from other dresses to add to mine, so that it was totally personal.
I very much appreciated the advice the team gave and the attention to detail they all had. I felt like the team wanted to get it as right as I did from hems to fit to stitching etc.
I appreciated that we had four fittings, as was necessary, despite tight deadlines.
I loved the whole...
(read more)
★★★★★
“It so important that you find a dress that not only...”
Written on: 07/08/2008 by Kerrie Osborne (1 review written)
It so important that you find a dress that not only looks good but also feel good. I absolutely loved my dress and felt really confident which helps when everyone is looking at you all day long! I had so many comments about the dress - everyone loved it. It even survived the limbo dancing to the steel band! I would absolutely recommend Johanna Hehir to any bride going through the trauma of dress hunting! (read more)
★★★★★
“Johanna Hehir was the third or fourth shop I had...”
Written on: 31/07/2008 by cambology (1 review written)
Johanna Hehir was the third or fourth shop I had visited and was pretty disillusioned by then. Luckily JH was different. There was no hard sell, hovering assistants trying to get you to buy accessories, sweat stains or hoards of other slightly drunken brides-to-be being served champagne. It was peaceful and serene and everyone was lovely and totally professional. The process was also wonderfully simple. I walked through the door, the assistant looked me up and down and recommended a... (read more)
★★★★★
“Excellent service from Johanna Hehir, London. Really...”
Written on: 29/07/2008 by fwoodman (1 review written)
Excellent service from Johanna Hehir, London. Really friendly and they genuinely seemed to care. I got the impression that I wasn't just another transaction. I would highly recommend any bride to go and see the team. (read more)
★★★★★
“I was quite nervous walking into Johanna Hehir on my...”
Written on: 19/07/2008 by miahunter (1 review written)
I was quite nervous walking into Johanna Hehir on my first appointment, I had no idea what to expect. The moment I went into the store I was made to feel at ease and there was no pressure to buy anything. They gave me really good advice on how to tailor the dress I liked to suit my particular body shape and it really worked. All through the whole experience I was made to feel special and like I was the only person that mattered. They have a very personal approach which was great. The gown... (read more)
★★★★☆
“I had not enjoyed previous visits to wedding shops and...”
Written on: 10/07/2008 by pooliewap (1 review written)
I had not enjoyed previous visits to wedding shops and not really bothered too much about my wedding dress until I saw one of the designs at Johanna Hehir. Went down (from Manchester) initially to try on the dress I'd seen and ended up with my own unique design. Only downside was having to travel so far for my appointments. (read more)
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Showing 31 - 40 of 144 Reviews
★★★★★
“Review of Johanna Hehir, London - I didn't really have...”
Written on: 01/07/2008 by MrsHolton (1 review written)
Review of Johanna Hehir, London - I didn't really have any idea as to what kind of wedding dress I wanted but the team at Johanna Hehir made me feel at ease from the start, letting me try on a number of styles and offering advice as to what would suit me best. Each fitting session was relaxed and enjoyable and I really felt like the team were working to make me look my best on my big day.
I lost count of the "beautiful bride" comments I received on my wedding day, which is definitely...
(read more)
★★★★★
“I was not really looking forward to the whole "wedding...”
Written on: 10/06/2008 by foxl (1 review written)
I was not really looking forward to the whole "wedding dress shopping" experience but Johanna Hehir completely changed that. It was all so much easier and more fun than I had expected. The staff allowed me to choose my dresses and then suggested some of their own that they felt would suit my shape. I never felt overwhelmed or pushed into making a decision. Once I had decided on a dress, all the fittings were equally easy & fun - no fuss, friendly and attentive staff. I cannot praise all... (read more)
★★★★★
“I fell in love with my bias cut dress the minute I put...”
Written on: 26/05/2008
I fell in love with my bias cut dress the minute I put it on. It was an unusual dress and I was showered with compliments on my big day. The staff at the shop were patient, attentive and more than willing to fit in a last minute alteration to my dress the week of my wedding. Thank you everyone at Johanna Hehir - I would not hesitate to recommend you. (read more)
★★★★★
“I recently bought my wedding dress at Johanna Hehir. ...”
Written on: 21/05/2008
I recently bought my wedding dress at Johanna Hehir. After numerous horrific experiences at bridal stores, I was relieved to be personally welcomed and all my needs met.
I was most definitely a bridezilla, and the guys at Johanna Hehir patiently helped me not only calm, but find that perfect dress.
The service was so personal, I met the designer and all the people involved in its production and all of the seamstresses are actually in London and create each gown bespoke. The product you're...
(read more)
★★★★★
“As I'm a generous size 16-18 as opposed to a more...”
Written on: 16/05/2008 by 392413 (1 review written)
As I'm a generous size 16-18 as opposed to a more petite 10-12, I felt that having a wedding dress made to measure would be my best option - this was coupled with the fact that I didn't want traditional white/ivory. Staff at Johanna Hehir, listened to my imprecise wish list on Day 1, made invaluable suggestions and took me step by step through what was a really enjoyable process. The end result was a fabulous ruby red evening style dress and matching shrug which fitted brilliantly, making... (read more)
★★★★★
“I felt very confident at every stage of the making of...”
Written on: 06/05/2008
I felt very confident at every stage of the making of my wedding dress and would highly recommend Johanna Hehir for your special dress. (read more)
★★★★★
“I enjoyed so much my experience at Johanna Hehir. The...”
Written on: 25/04/2008 by joannapalmer
I enjoyed so much my experience at Johanna Hehir. The staff were very friendly and gave excellent advise. My dress was amazing and I loved wearing it. So many of my guests said how beautiful it looked. One of my mum's friends said that she had never seen a bride in a dress that was so 'her'! Thank you for making my day so special. (read more)
★★★★★
“Great Service! They really took the time to make sure...”
Written on: 20/04/2008
Great Service! They really took the time to make sure that the dress fitted perfectly. Many of my friends commented that the dress fitted like a glove and that they wished their dress could have looked like this. Highly recommended - especially when you compare the price to other designer dresses, which are not bespoke. (read more)
★★★★★
“They really put me at ease and even remembered my name...”
Written on: 15/04/2008 by louhanson (1 review written)
They really put me at ease and even remembered my name when I popped in unannounced having only been in once, four months previously. The dress was beautiful, more so than I could have imagined. (read more)
★★★★★
“Fantastic service and beautiful, elegant dresses! I...”
Written on: 03/04/2008 by Mrs Howell (1 review written)
Fantastic service and beautiful, elegant dresses! I would recommend Johanna Hehir to any bride!They managed to make me a stunning, fantastic dress in about six weeks and made my big day perfect! I cannot recommend them enough. If you have to cut down spending on other parts of the wedding then DO, because these dresses are really worth it! I felt like I could quite happily go to the Oscars in mine!
I got so many comments from guests about how amazing and different my wedding dress was, and I...
(read more)
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Showing 41 - 50 of 144 Reviews
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Paul002's Comment
Written on: 14/09/2010
At Johanna Hehir, www.johanna-hehir.co.uk, they have a much more comprehensive range of styles than the average bridal boutique and their reputation for styling advice, is such that they have a waiting list for appointments.
<br/>
<br/>They have an advertised price range from £500 to £5000. They do not want to waste the brides time by showing her gowns outside her budget, so before the appointment, (and amongst other questions) they ask the bride "what price she is not comfortable spending over?" which is not an unreasonable question, given that they are allocating a trained stylist and an hour of company time for free.
<br/>
<br/>They also have a 48hr cancellation policy for bridal appointments. This is to deter brides from failing to show for their appointments, thereby depriving other brides of the booking.
<br/>
<br/>If it was all about the money, they would not be offering free appointments, as it costs Johanna Hehir for every bride they see.
<br/>
<br/>There is no obligation on the bride to purchase a gown from Johanna Hehir, but the stylists at Johanna Hehir feel it is only fair that they are given sufficient information to be able to advise the bride in a professional manner. Unfortunately, a minority of brides fail to appreciate this.
<br/>