egypt air reviews | Watch This Item.

Average Ratings

Flight on time?	7.4/10
Customer service	5.8/10
Comfort on flight	6.5/10
Quality of food	5.7/10
Value for Money	6.1/10
Reviewer Rating	5.5/10
Overall Rating	5.1/10

54% Recommended13 out of 24 Reviews

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24 Review Centre Egypt Air Reviews

• Full review by
  mlangweil
  on 13th May 2009

  
  User Rating : 1
  Respect : 0

  Good Points: NONE.

  Bad Points: BAd service, food, uncomfortable cabin temeprature, and dirty bathrooms/

  General comments: We flew from Cairo to JFK with Egypt Air. The cabin temperature was 25 degrees C, and the attendants would not lower it. Wate or soft drinks were served only twice on an 11 hour flight, and attendants NEVER answered my call button. The bathrooms were not clean at the beginning of the flight,with several lacking hand soap. The food was inedible. I was not sure what the first meal served was: breakfast or lunch. The attendants congregated in the kithcen area and hardly ever came out. Will never fly this airline again!
  mlangweil's review and ratings | 102 words

• Review by
  Guest.
  on 3rd May 2009

  
  User Rating : 2
  Respect : 0

  Egypt Air lost my luggage (I never received it) and offered a mere $400 after the initial $100 for compensation, which is not even a sixth of the real value of the bag. Shocking. I would not recommend them to anyone.
  Guest's full review | 49 words

• Review by
  massrawy1974
  on 1st Mar 2009

  
  User Rating : 2
  Respect : 0

  Not recomended . Egypt Air feels like the worst airline I've travelled with. Was travelling for JFK to CAI and they costed me to stay 2 nights in New York with no luggage since I checked from columbus ohio and my luggage went on the plane to Egypt. Imagine you stay for two days in the same clothes and you pay for hotel and transportation in a city you don't know and never planned to be in. On my way back Egypt Air made me pay $150 for my small carry on luggage which i normally carry on on the ...
  massrawy1974's full review | 155 words

• Review by
  Guest.
  on 7th Jan 2009

  
  User Rating : 9
  Respect : 0

  This is the best way to go from JFK to Egypt (nonstop).My one complaint is about their website. For example one cannot book on line using a credit card despite what they claim. Also their number is hard to reach and one agent told me no seats were available when in fact six were for our family. In short: booking the trip - A pain , the trip itself :Excellent
  Guest's full review | 163 words

• Review by
  Guest.
  on 26th Dec 2008

  
  User Rating : 0
  Respect : 0

  I had reserved a departing flight for my mom and had a confirmation number that specifically stated "RESERVED AND GUARANTEED". They claimed that her ticket was not registered in their system because my confirmation was electronic. The ticket agent was a not helpful - the supervisor ignored us and was talking on his cell phone and using his Bluetooth as if he was trading stock - the manager was as arrogant and ignorant as they come. They claimed that she had to pay an extra $450.00. When I call ...
  Guest's full review | 125 words

• Review by
  Mostafa Helmy
  on 9th Nov 2008

  
  User Rating : 5
  Respect : 0

  I traveled on 07NOV flight 652 RUH -CAI, I bought a first class ticket .. when I arrived to the airport I was told by the ground staff that for some reasons the aircraft was changed from A340 to A330 and on this aircraft there is no first class, then they give me a Business class boarding pass seat number 8K.Now .... How can I get my money back ( the different amount of my down grade from first class to business class).
  Mostafa Helmy's full review | 92 words

• Review by
  FORUM383
  on 27th May 2008

  
  User Rating : 9
  Respect : 0

  I fly all the time, but the 11 hours from JFK to CAIRO was the longest flight I ever took so I was hesitant...especially after reading many negative reviews about Egypt Air. I must say that aeroplane was not horrible, slightly more legroom than a regular plane I am used to. The staff was very attentive on going as well as the return flight. We had a fine experience with Egypt Air and everything went perfectly. On the way there a passenger got very sick and the crew couldn't have been more concer ...
  FORUM383's full review | 134 words

• Review by
  robcook
  on 12th Mar 2008

  
  User Rating : 1
  Respect : 0

  London - Cairo - Bangkok.I travelled with Egyptair at Christmas from London to Bangkok via Cairo.When I arrived in Bangkok I waited with all the other passengers for my luggage to appear - gradually the crowd thinned out and the bags were all collected. It appeared that my luggage had not made it. I tried to find a member of Egyptair ground staff to report my missing bag to, an impossible task it seemed and especially annoying as I was becoming increasingly late for a connecting flight.Then I ...
  robcook's full review | 421 words

• Review by
  suzso
  on 28th Feb 2008

  
  User Rating : 1
  Respect : 0

  In flight service is very good. You must take a baggage insurance if you ever travel by this airlines. Extremely bad at JFK airport, not a single person will answer you correctly to give basic information.
  suzso's full review | 36 words

• Review by
  JhbTraveler
  on 12th Feb 2008

  
  User Rating : 0
  Respect : 0

  Flew to Paris via Cairo - Egypt Air lost my luggage on the way there and offered no service whatsoever during my stay in Paris. When I returned, I lodged a complaint and through persistent calls received my luggage a month after returning home. The bag including several items have been damaged and to date the airline has no addressed my utter dissatisfaction at the way they handle my complaint, offered no compensation for costs and inconvenience caused and not once did they apolagise. The WORST ...
  JhbTraveler's full review | 109 words

• Review by
  Jaberg
  on 18th Jan 2008

  
  User Rating : 9
  Respect : 0

  Flew over Christmas and New Year on-route GVA-CAI-JNB in business class. Two adults and a 3-month old baby. All flights were on time, service on board was efficient. GVA-CAI flight was an Airbus A-320 with real business seats (unlike what is generally encountered on European airlines, i.e. 3 economy seats occupied by two passengers). CAI-JNB flight was an Airbus A-330 with a business cabin of 24 seats, the seats are not lay flat but still recline for about 170 degrees, in any case much better th ...
  Jaberg's full review | 150 words

• Review by
  nefertari0406
  on 15th Jan 2008

  
  User Rating : 2
  Respect : 0

  my wife and i travelled to Egypt for our HONEYMOON from Japan end of 2007 via Egypt Air, and re-confirmed our return trip on the same day before taking off. but when we finish our trip in Egypt , Egypt Air kept us waiting 2 hours in the airport due to overbooking of our plane. they kept telling us NO PROBLEM but at the same time selecting and checking-in people behind us. IN THE END THEY TOLD US WE COULDN'T GET ON THIS PLANE!! we have no choice but to wait for their arrangement on next flight. ...
  nefertari0406's full review | 195 words

• Review by
  Guest.
  on 5th Jan 2008

  
  User Rating : 8
  Respect : 0

  All in all it was an okay experience.I think they did everything they could to make it an enjoyable trip and they are trying to improve. Would I take it again? well, yes if i need to. It has a good value for money as well. Would I recommend it, Yes but do not expect the world (just be realistic in your expectations and you will be happy).
  Guest's full review | 101 words

• Review by
  Sniffy
  on 2nd Nov 2007

  
  User Rating : 8
  Respect : 0

  My first flight was superb, only myself and another couple in business class meant I had a flight attendant to myself for the whole journey. Food was very good and soft drinks a plenty. The airport service was good too, free use of the lounge at Heathrow along with quick check-in. The return journey wasn't so good, got a phone call from the UK to say my flight had been canceled and I need to get to an Egypt Air office to sort out another way home, this meant I incurred call costs and a taxi far ...
  Sniffy's full review | 206 words

• Review by
  vchhichhia
  on 28th Aug 2007

  
  User Rating : 1
  Respect : 0

  Egypt Air lost my baggage, and they have the worst customer service in NY. I would not recommend them.
  vchhichhia's full review | 29 words

• Review by
  osamuel
  on 15th May 2007

  
  User Rating : 9
  Respect : 0

  Egypt Air food is slightly above average with more than one serving in a transatlantic flight, recommended.
  osamuel's full review | 33 words

• Review by
  pete078
  on 17th Feb 2007

  
  User Rating : 8
  Respect : 0

  The plane was a Boeing 737-800 and the business class seats were an old style but still comfortable enough.
  pete078's full review | 26 words

• Review by
  mohammedantar
  on 16th Nov 2006

  
  User Rating : 10
  Respect : 0

  I never thought it to be as thus, I could have used another airline to get back home, yet I thought about making an adventure as long as it was a short flight in general. I asked all my travelling managers to make my travels always on Egypt Air, especially that I always fly alone, and in such cases I need friendly crew.
  mohammedantar's full review | 128 words

• Review by
  chrismitch
  on 19th Aug 2006

  
  User Rating : 10
  Respect : +1

  After a swift and professional check in, the flight was the most comfortable we have ever had. Staff were very helpful and attentive. Meal was very good and drinks were offered numerous times throughout the fllight. The on-board camera delighted passengers as everyone had the pilots view of take-off and landing. Touchdown in Luxor was very smooth.
  chrismitch's full review | 79 words

• Review by
  peasto
  on 13th Mar 2006

  
  User Rating : 10
  Respect : 0

  We had never used Air Egypt before, but all the flights on our holiday to Egypt were excellent - on time and comfortable.
  peasto's full review | 33 words

  
  

Egypt Air Web Sites

• Egyptair
• Egypt Airways
• Egypt Domestic Flights
• Egyptian Airline
• Egyptair Website
• Egyptair Schedule
• Internal Flights in Egypt
• Cheap Flights to Egypt
• British Airways
• Heathrow Airport

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