Written on: 18/04/2013
I just got back from an all inclusive stay at the Bella vista hotel a few days ago. On arrival we were checked in to our rooms by the receptionist. She was very helpful and very professional. I wanted to call home and she provided me with a 5 euro phone card. when I couldn't work out how to use it she talked me through all the step and was very patient as the card was kind of self explanatory!!. during the first day and night we heard some banging going on, we were not sure if it was... (read more)
Written on: 03/06/2012 by napiers (1 review written)
Hotel reception staff were no help.We were B&B and were put into a SUITE? in the apartments up the hill,so had a walk to the hotel for breakfast. Apartment was clean,with 4 single beds,table and chairs in kitchen area with fridge,microwave and sink.The 6 cupboards in the kitchen were empty,not a spoon or plate,looked like they were either going to be self-catering or had been at one time.We had taken a kettle ,cups and spoons as the hotel itinery said they could be hired.Asking other guests... (read more)
Written on: 17/04/2011
We stayed at the Bella Vista Qawra for 6 nights with 2 children under 5 yrs old,(half board), the staff were friendly enough but not very helpful, had to wait at least 20 minutes to find out children's menu and then was told chicken nuggetts and chips this is not a substantial meal for a child every night of the week. The Hotel was taken over by Italian students who ran riot and caused havoc for most of the time causing problems for the other hotel users, I would not recommend this Hotel to... (read more)
Written on: 07/01/2011 by mirryma (3 reviews written)
a very dirty and smelly hotel. traces of nicotine everywhere. mould on both bedroom and bathroom ceilings. many guests got novovirus.we were finally transferred elsewhere after a week of hell. we were even insulted for complaining and called factory shop stewards. only recommended for smokers. (read more)
Written on: 06/07/2010
We have recently spent 10 days at the Bella Vista, and would like to say how friendly and helpful the staff were, we were bed and breakfast only but ate there most evenings as well, always a good choice of food. Our room was clean and tidy, a lovely powerful shower, plus fridge in room the air conditioner worked well also. Only down side was there wasn't a view from the balcony, but we were told they would move us when a room became available the next day, but we stayed where we were...it... (read more)
Written on: 29/06/2010 by shazax40x (1 review written)
I stayed in the Bella Vista Qawra Malta for 2 weeks from the 8th until the 22nd of june 2010. I thought it was great! Staff were very helpful and friendly, Hotel was clean and the food was great good variety to choose from there soups were very tasty! On my husbands birthday we got the hotel to make a cake at a graet price and they presented it to him with the happy birthbay song which was really nice of them. Also the hotel entertainment was great. My kids loved the pool area. The only... (read more)
Written on: 29/04/2010
This is must be the worst hotel i have ever stayed in. The management have a very bad attitude to the guest.Few of the staff are reliable,the food is of a low standard and the rooms are very poor.don't be fooled by the brochure or hotels on line video.If you go to this hotel and are not happy write a review.Also complain at the hotel to the rep and then on return home to the company you booked through and ask for compensation this is the only way things will be addressed and changed and stop... (read more)
Written on: 07/02/2010
We had the dubious pleasure of being guests at Bella Vista Hotel for 3 weeks in January 2010. It was a cross between Prisoner in Cell Block H and a care home for the bewildered. A four star rating it certainly is NOT. Our bedroom was functional; balcony view over side alley but at least we didn't have the refuse bins as another guest had. The staff were pleasant & helpful but cost cutting was obvious in the restaurant - if you loved eggs and baked beans, breakfast was fine. Evening... (read more)
Written on: 16/01/2010
The Bella Vista Hotel should NOT, for any reason, be listed as a 4 star hotel. We were supposed to get a double room, which had two SINGLE beds. That proves very challenging for couples, since there is always a gap between the beds, even when put together.
Upon arrival, the room smelt strongly of cigarette smoke, which to us indicated that rooms are either not properly aired or cleaned by smoking personnel.
In an attempt to make our sleeping arrangements more comfortable, we lifted the... (read more)
Written on: 12/10/2009
This is not a 3/4 star hotel at best a 1 star,bar over priced,food alright for pig swill,pool small and surrounded with high walls very little sun gets to it.Staff treat guest as a inconvenience,location out on the sticks.would not recommend this hotel if you are young,got children,on honeymoon,new born to 100 should change its name to HELLA VISTA.Love Malta but this hotel ruined the holiday.Charged for fridge,T.V remote.air con not working lighting very poor always penny pinching. Y.M.C.A... (read more)
Written on: 25/02/2009 by Jon Tippett (1 review written)
I booked this hotel for my teenage son, Wife and I to stay in for a week over half term and was staggered at the deal they offered me.
From our arrival to the time we left we found all the staff to be extremely courtious and very friendly. We had a problem on arrival but they resolved it quickly and efiicently and without any hassle,
The food was good and Sunday Lunch was simply devine.There was never a bad ly cooked item and all was very fresh. The fish was almost the freshest I had ever... (read more)
Written on: 25/09/2008
We were sold a holiday in a 4* hotel which was by British standards only 2*. They told us tea/coffee making facilities were available but we didn't expect to be charged per person per day. The chiller was also an extra charge and to top it all the remote control for the television was charged for as well.
We complained about the bathroom which had mould all around the bath which after two days was resealed. Very little variety of food on offer and the only fresh fruit was apples or oranges,... (read more)
Written on: 11/08/2008 by notnot (1 review written)
I thought that the staff were not helpful at all and very disinterested in the guests' requirements. choice of food was not interesting at all. Public area not clean and pool too small (read more)
Written on: 01/07/2008
Would not recommend this hotel, do not feel it is suitable for the older generation out on a limb, too far to centre and beach. The hotel provide transport to the bus station, but I think they should also run to the beach. The hotel also have lots of locals in on a Saturday night and if you are in the dining room after 8pm they charged a fee. I felt they were not interested in the tourists. Would never give it a four star rating, only a 2 at most! (read more)
Written on: 17/06/2008
The Bella Vista was good value for money hotel although its location was a little off the beaten track. The house red wine was drinkable and the food good and plentiful, we would return without a doubt. (read more)
Written on: 15/03/2008
Just been to Bella vista hotel, at St Pauls Bay in Malta. Our stay was very comfortable, the rooms were very clean, staff did not intimidate anyone, they worked too many hours but did not complain or expected any tips. Food was very nice, location was not too great but bus service were very punctual. Very relaxing place if you are elderly, not much for young family or party goers. Would have liked more variety of salads and fruits with meals. We were all inslusive but the limitation of... (read more)
Written on: 10/03/2008
The hotel is awful in the middle of no wwhere and the food is awful there was no option for vegetarians even though the website says there is.
The staff were very harsh and my grandma had a argument with one. All the staff are very stressed and I just did not like them. The hotel is filthy and the pool was absolutely freezing. I would not go there again ever. (read more)
Written on: 09/03/2008
After just returning from the Bella Vista end of Feb I would like to advise that this is not a child friendly hotel. Myself, husband and 19th Month old daughter stayed here,
It stated child menus which we never saw!! The bathrooms are in need of some TLC as the seals around the bath where black with mould!!
The hotel states they cater for children which comprised of a slide in the room where the pool table is located and next to the exit door leading to the pool!!! I was very amazed with... (read more)
Written on: 20/02/2008
Staff at the Qawra, Bella Vista Hotel were great. no bad points., well maybe food wasn't great. Absolutely brilliant, we had the best holiday ever Feb 2008. (read more)
Written on: 14/10/2007 by Fredla (1 review written)
OVERBOOKED, OVERCHARGED, OVERRATED.
Booked this hotel for two weeks, bed only. Upon arrival date our flight was delayed, so called the reception at about. 10.00 a.m. advising a late arrival and asking to keep our room available, though the answer was affirmative, there was no room once we arrived and had to spend three nights in a cheaper hotel. As compensation we were offered an all inclusive stay, tried the food twice and decided this was not too our liking. Maintenance is poor, peeling... (read more)
Written on: 19/08/2007 by SAM722 (1 review written)
Size of pool; you couldn't even swing a cat in there, and the wall around it made you feel claustrophobic. The meal at dinner was always the same - fish and pork and the apple pie was freezing, veg was cold and hard. The beds were so hard, the balcony was so small, they should really upgrade the showers, one time a maid didn't even come, lifts were jammed all the time. They should really show proper pictures of the place on their web instead of getting loads of disappointed people wen they... (read more)
Written on: 19/08/2007 by Joesmith (1 review written)
The hotel is very elegant and modern, I took my laptop and used to stay in the coffee shop and used the free WIFI to see my emails. Since I was all inclusive I nearly always stayed in the hotel, there was a big choice of breakfast in the morning from continental to English. There are also coffee machines that can even make a cappuccino. There was a good choice of snacks during the day and lunch was also buffet style with a choice of salads, starters and main course. Dinner was also very... (read more)
Written on: 20/07/2007 by robert searles (1 review written)
Bella Vista offers poor food, poor location and the road outside is always noisy. (read more)
Written on: 14/06/2007 by themcgonigle (1 review written)
After being treated in such a way, I would not recommend Bella Vista Hotel to anyone. Check your mattress if you do go. (read more)
Written on: 22/02/2007 by Lisa7216 (1 review written)
We had an absolutely fantastic stay at this hotel. There was entertainment every night and although I may not have chosen some of the entertainment myself, we did enjoy every single minute of it. It's just a shame the hotel is not in a slightly better location. (read more)
Written on: 07/12/2006 by kiharding (1 review written)
The Bella Vista is awful. Do not use Med Hotels, Future Travel or Holiday Now.
Used Co-op before with no problems but they do not seem to care that the above companies are trading under their umbrella and giving such a poor service. (read more)
Written on: 28/08/2006 by T Mc (1 review written)
We have just returned from a week's stay at the Bella Vista, and upon arriving were quite disapointed as we were expecting 4* but as stated in previous reviews it is more like 2*. Th biggest disapointment was with the pool, it is just too small for the amount of guests here, and the enclosed wall makes it seem even smaller as you have no view whatsoever, so we used the roof top terrace & cooled off in the showers nearby. The food lacked variety, fish & pork were served a few times, you also... (read more)
Written on: 19/08/2006 by petnetjet (1 review written)
This hotel is not a 4 star hotel as we know it but it is more like a poor 3star hotel. The barmen did not like to serve the all inclusive customers because we did not pay for our drinks and therefore did not tip them, their upset of this was always evident on their faces.
The pool is far too small as is the gym and jacuzzi. The restaurant times are very restricted and they do not have any tolerance for customers that arrive shortly before end of service times. The breakfast was poor,... (read more)
Written on: 18/08/2006 by Andrew Dolan (1 review written)
As we always hire a car when we visit Malta, the Bella Vista Hotel suits us fine. The hotel is small and friendly. The rooms are comfortable and perfectly adequate, as we like to be out and about when on holiday.
Overall, we have visited Malta several times over the last 11 years, and we have used this hotel on our last two visits. We will use it again on our next visit. (read more)
Written on: 08/08/2006 by racciep (2 reviews written)
My disabled mum and I booked to go to the Bella Vista Hotel in Malta on the tour operators recommendation, as it was deemed suitable for wheelchairs. There IS a wheelchair lift in the lobby, but each time we used it we had to move several tables and chairs (and often guests with drinks and meals) out of the way, which was very awkward. We complained, but nothing was ever done about this. There were only 2 lifts, and these were nearly always full when we called them, which was awkward as we... (read more)
Written on: 17/06/2006 by xkx (2 reviews written)
Having read the reviews of the Bella Vista Hotel in Malta we were not looking forward to the holiday. However, the rooms were a good size, clean, and the beds were comfortable. Also, we had a good pool view. Although the sun was only on around the pool until 1.15pm, it meant there were no shortages of sun loungers! There is a sun roof terrace which remains hot and sunny all day, and there is a bar up there too! Because the pool was cold the kids spent a lot of time in the indoor one, and... (read more)
Written on: 13/03/2006 by gillypete (1 review written)
The Qawra, Bella Vista Hotel is right at the edge of Qawra which means at least a 15 minute walk into town on roads that are very busy. The front entrance is straight onto a busy junction where there was a big dip where the road has sunk which caused noise from the cars vans lorries buses etc bottoming. There are chairs and tables to sit at but it's noisy to say the least. You can go out the back door but that leads you through a residential area and the dog dirt which is all over the place.... (read more)
Written on: 19/01/2006 by Sara0203 (1 review written)
I stayed in the Bella Vista Hotel room 132 which overlooked to holiday flats note not very attractive ones and then to the right it was a building site.
We only had about four meals there, instead we went into the town and to a nearby retaurant which was very nice.
But one morning someone found something too rude to say in there so we opted to sunbathing on the sun terrace. (read more)
Written on: 19/11/2005 by docd (1 review written)
My wife and I stayed at the Bella Vista Hotel in Malta in early November 2005, and were shocked that this place had a 4 star rating.
Firstly the size of the rooms and the lack of clean bedding caused us to complain to reception, then we had to ask at reception for them to do something about one of the 'all inclusive' guests who had got drunk and left his TV at full volume right into the small hours. The food is basic, but considering the price the chef's do what they can. The indoor... (read more)
Written on: 30/10/2005 by decarle (1 review written)
The rooms at the Bella Vista Hotel in Malta were well looked after and clean. However, there was no fresh fruit, and no drinking water unless purchased from the bar. The excursions that were sold by the Mercury representative on the first morning were exorbitant, and twice as much as offered by other excursion companies local to the hotel. (read more)
Written on: 05/10/2005 by sabine (1 review written)
My husband and I arrived at Bella Vista Hotel early on Sun morning - 2am on 24th Sept - when it was obviously dark, only to be told that we had to meet our holiday rep at 10 am next morning. After dragging ourselves out off bed in order to get breakfast during the very limited hours, we discovered that our room was facing a large brick wall and that there wouldn't be any chance what so ever to catch a ray of sunshine on the balcony. Which was a joke in itself as it would never accommodate a... (read more)
Written on: 01/10/2005 by andy 999 (1 review written)
We have just returned from a three week stay at the Bella Vista Hotel in Malta, and I can say that both my partner and myself were very happy with this hotel. The room was clean and comfortable, and it was kept clean throughout, with adequate air conditioning and a ceiling fan. The food was very good, and well presented with ample choice. We stayed on a half board basis as we like to be out and about, and the meal times were very suitable.
The hotel is on the outskirts of the town and a... (read more)
Written on: 28/09/2005 by Donald Barber (1 review written)
On arrival at the Bella Vista Hotel in Malta (two parties of couples) we were allocated 2 rooms on the first floor, which had a view of a concrete wall about 3 metres high. When we complained we were told there were no other rooms available that day, but they would "see what was available tomorrow." The next day, it was only after we said we would not move from reception that we were allocated alternative rooms with a reasonable view. (read more)
Written on: 14/09/2005 by paddy156 (1 review written)
I stayed at the Bella Vista Hotel on the 27/08/2005 for 1 week on a all inclusive holiday when we got there it was too late to do anything when we got up we went down but the snack bar was closed and the restaurant was closed as you only have limited eating times kids cannot get free ice creams as parents have to pay. We met a lot of people and there felt the same when you book All Inclusive you should get unlimited food and drink..
I have reported this to Choice Holidays....... (read more)
Written on: 14/09/2005 by charlottecc (1 review written)
We arrived at the Bella Vista Hotel and got given our keys straight away, the first impression of the hotel is very nice. We entered our room, which stated was a twin room for 2 adults and a child. The child's bed was about a metre away from our 'double' bed, we took a look outside to find the balcony was facing a large brick wall. This room is very unsuitable so I asked to change, which I did with no problem what so ever. As the pool area is completely shaded over, we went up to the roof... (read more)
Written on: 09/09/2005 by janek1 (1 review written)
I have travelled to over 30 countries and have stayed at various hotels offering an all inclusive service. Bella Vista Hotel is no doubt the worst holiday I have ever had. In my opinion the hotel in no way warrants it's 4* label. (Please refer to above bad points for full explanation. (read more)
Written on: 04/06/2005 by Phil Bridges (4 reviews written)
If your itinerary is likely to revolve around sun worshiping and organised coach trips the Bella Vista will suit you just fine. If, on the other hand you like to explore the immediate locality you'll find the nearest bars, shops and restaurants (Bugibba) to be a 10 minute walk away as the Hotel is situated on a main road and on the outskirts of town (a torch comes in handy at night to avoid the pot holes in the pavement).
There is a 'back door' which reduces the trek to just 5 minutes and... (read more)
Written on: 16/10/2004 by jonbar (1 review written)
The Bella Vista Hotel is on a busy coast road at the junction of another busy road. Traffic passes 24 hours a day so don't expect to sleep with the windows open. We had to keep them closed to get some sleep and got very hot, the supposed air conditioning merely drew air from one part of the room and blew it out again uncooled. A ceiling fan is present but is noisy.
The hotel is described as a few minutes walk from the town but is in fact much further and mainly over broken and badly kept... (read more)
Written on: 22/08/2004 by FRankin (1 review written)
Although the staff were friendly and welcoming, we found that because this Bella Vista Hotel also caters for all inclusive guests, the bar closed very early (we tried to have a bottle of wine brought to our room at around 1.30am and the bar had closed at 1am), and also the times that we could have bar snacks were very restrictive. Also, we tried on numerous occasions to order breakfast via room service and the times when we could order it varied according to which member of staff answered... (read more)
Written on: 07/07/2004 by damon (1 review written)
I Would definitely recommend the Bella Vista Hotel to others. The staff are superb; they are friendly, speak good English and nothing was too much trouble for them. They would set a good example to many British hotel staff. The food was generally very good, and plentiful, though it would have been nice to see a few more local dishes. Rooms are comfortably furnished, clean, and have safes and most importantly air conditioning. The only drawback to the hotel is the ten minute walk to the shops,... (read more)
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