Bugibba, Crown Hotel Reviews
Latest Reviews
★☆☆☆☆
“Extremely disappointing.”
Written on: 10/09/2012 by CalumC
I was extremely disappointed in this hotel: we booked it in the knowledge that 4 star meant a certain level of comfort and cleanliness, as well as the fact that it contained a gym (crucial for my holiday partner as she was running a 10 mile race two days after we returned), a sauna, an indoor swimming pool, and a jacuzzi as amenities for guests. Regarding these: - Gym: according to the extremely rude and unhelpful reception staff (besides one guy called Victor), the gym was "in the process... (read more)
★☆☆☆☆
“A truly dreadful hotel”
Written on: 30/06/2012
We have just returned from 14 days of absolute misery at the Crown Hotel in Bugibba. There is so much wrong with the place I scarcely know where to begin, but if I tell you that it is known throughout the resort as Fawlty Towers you’ll get the general idea. The temperature was in the high 90's for the duration of our stay and there was NO air conditioning in the entire hotel for the 14 days. The AIR-CONDITIONING DOESN’T WORK. Although someone let slip that the system functions well... (read more)
★★☆☆☆
“Just come back from the Crown Hotel where we was...”
Written on: 09/10/2010
Just come back from the Crown Hotel where we was supposed to spend a week as a short break. We cut our holiday short and flew back home after 4 days. Just could not stand it any longer. Firstly, we had a room that smelled of wee! There were no windows in the room and the balcony was not a balcony, just a small fenced in patio area that was facing a very tall wall. You could not see outside at all so we did not even know what the weather was like. We asked to be moved but was told that... (read more)
★★★☆☆
“a bit outdated great bar next door food realy good”
Written on: 16/05/2010
a bit outdated great bar next door food realy good (read more)
★☆☆☆☆
“wE READ WHAT OTHERS HAD SAID BUT DECIDED EVERYONE HAS...”
Written on: 06/05/2010 by KENNYMAC13 (1 review written)
wE READ WHAT OTHERS HAD SAID BUT DECIDED EVERYONE HAS A DIFFERANT HOLIDAY SO WE WOULD GIVE IT A TRY. WE SHOULD HAVE LISTENED.THE HOTEL IS VERY POOR AND IN NEED OF COMPLETE REDECORATION. WE WERE IN ROOM 1222 ON THE SECONDE FLOOR.THE CORRIDORE LEADING TO OUR ROOM HAD ENORMOUS DAMP PATCHES WITH PLASTER FALLING OFF THE WALLS ALL THE WAY DOWN.OUR ROOM HAD A BALCONY WHICH LOOKED ONTO A 50 FOOT SQUARE WALL THE FOOD WAS UNEDIBLE AND THE AREA IS VERY POOR AND LOOKS DERILICT.NOT A NICE PLACE WE SHANT... (read more)
Jinxy365's Response to KENNYMAC13's Review
Written on: 01/07/2012
I've complained to our travel agent for sending us to the hotel.
Reply to this comment
★★☆☆☆
“First time in Malta (Feb-Mar 2010) and we hoped for a...”
Written on: 14/03/2010
First time in Malta (Feb-Mar 2010) and we hoped for a good 4 star hotel - but the Crown is not anywhere near that - a reasonable 2 star is best..staff very friendly and food just about OK - but showers are a joke, a 10 year old may get in one but not an adult person - we complained as did a large majority of newcomers on arrival, and all were moved - we got a bath with antiquated mixer shower...the bar doesnt open until 19.00hrs and closes at 2300 hrs - unbelievable......entertainment... (read more)
★☆☆☆☆
“Both my wife and I were of the opinion that the Crown...”
Written on: 18/11/2009
Both my wife and I were of the opinion that the Crown Hotel at Bugibba was the worst hotel we have ever stayed in.
One night was enough and we demanded a move to the Suncrest in Quara if we had not moved we would have returned to England immediately. The room was poor, cleanliness was dire, carpets that had not been cleaned in years, a shower that did not work the story could go on it was the worst hotel we have ever stayed in.
The Crown Hotel was not even worth a 1 Star, terrible with a...
(read more)
Jinxy365's Comment
Written on: 01/07/2012
Wish we'd had the sense to demand a move - would have saved ourselves two weeks of utter misery.
Reply to this comment
★★★☆☆
“Nice comfortable bedroom with clean towels daily and...”
Written on: 02/10/2009
Nice comfortable bedroom with clean towels daily and bedding regularly changed, a bit dark due to balcony looking out onto neighbouring building, front rooms would be better. Bathrooms in need of an update. Staff friendly and food good. Communal areas spotless. Would recommend to people wanting small, clean, friendly hotel with no frills. Don't go if you are a picky person. (read more)
★★★☆☆
“After reading the previous reviews, we were very...”
Written on: 08/09/2009
After reading the previous reviews, we were very anxious about our stay at this hotel, but pleasantly surprised. Agree that The Crown Hotel is possibly not a 4*, but the breakfast was good, clean towels everyday,room cleaned and tidied everyday even on Sundays. Yes our shower was rather small, but we had a laugh everytime we had a shower because if you dropped the soap,try to retrieve it you turned the shower off,but plenty of hot water. Staff were very helpful.Lovely swimmingpool on the... (read more)
★☆☆☆☆
“Crown Hotel needs money to bring it up to exspectations”
Written on: 05/09/2009
Crown Hotel needs money to bring it up to exspectations (read more)
See next 10 reviews
Showing 1 - 10 of 41 Reviews
★★★★☆
“We went to the Crown Hotel, Bugibba in May 09. We...”
Written on: 09/06/2009 by GeprgeJ
We went to the Crown Hotel, Bugibba in May 09. We stayed a couple of days on a bed and breakfast basis. We were pleasantly surprised, in view of some of the poor reviews. I would happily recommend this hotel. (read more)
★★★★☆
“Bugibba, Crown Hotel has good food, dining room...”
Written on: 09/04/2009
Bugibba, Crown Hotel has good food, dining room arrangements self service but easy with chef on hand to dispense food. Staff helpful and very pleasant. Quiet area but handy for buses, daily room service very good.
Pleasant decor in quiet Art Deco style.
Local singer /band 3 times a week.
(read more)
★★☆☆☆
“Not a 4 star hotel, 2 on a good day.”
Written on: 29/11/2008 by Pen Gwyn (1 review written)
Not a 4 star hotel, 2 on a good day.
Food was OK. Breakfast passable. Beds were lumpy with springs just waiting to strike. Pillows were simply bags filled with lumps of foam.
Shower too small, could hardly get in the door opening and the tray filled with water after a couple of minutes. WC wouldn't flush away anything much, had to fill a bucket with water and throw it down.
TV was almost useless. Lighting too dim to read by.
View from balcony over rubbish bins, TV aerials and blank walls.
Indoor...
(read more)
★☆☆☆☆
“My partner and I spent two weeks there a few months...”
Written on: 29/09/2008
My partner and I spent two weeks there a few months ago(may 2008). The resort is fantastic but the hotel was a nightmare from day one. When we arrived the room was dirty and had not been cleaned from the previous occupancy. We complained about this and the fact that we had a view from the balcony of a brick wall. The receptionist was very helpful and assured us that we would be upgraded at no extra cost, we were moved to an identical but cleaner room with a view from the balcony of a brick... (read more)
★☆☆☆☆
“Myself and my partner went to The Crown Hotel...”
Written on: 28/08/2008 by Carmela and Joe (1 review written)
Myself and my partner went to The Crown Hotel halfboard for 14 nights. In general the hotel looked rather nice. But there was a constant stale, damp smell in the hotel which made me feel sick!! We arrived at the hotel around 9pm, we were greeted by a man at reception who came across to us as very miserable and unhelpful. Once we found our room we were extremely upset as we were expecting a 4* room! It was on the ground floor in a dark corner next to the cleaners area with no natural day... (read more)
★★☆☆☆
“Myself and fiancee went B&B to the Crown Hotel. On...”
Written on: 19/08/2008
Myself and fiancee went B&B to the Crown Hotel. On arrival to the crown hotel, the general look of it was nice. We were greeted by a member of staff who booked us in. I thought the hotel generally smelt like mould and dampness. Although the cleaners were fabulous and polite no matter how much cleaning they did I found the smell still was unbearable. Our room was on the ground floor in a dark corner. The sheets were clean on the bed however on inspection of the bathroom the toilet seat was... (read more)
★★☆☆☆
“We spent 8 nights in the hotel. I wouldn't recommend...”
Written on: 18/08/2008 by annatreppiccione (1 review written)
We spent 8 nights in the hotel. I wouldn't recommend it to anybody, I would have accepted the poor quality of the hotel if it wouldn't be for the bed. (read more)
★☆☆☆☆
“This Hotel rates itself as 4 star, but in reality is...”
Written on: 22/03/2008 by Dai (1 review written)
This Hotel rates itself as 4 star, but in reality is only a 2star, Maltese star rating system is different to ours. Even though the hotel is at the cheaper end of the market, it is not good value for money as the food is so bad that if you are on half board you have to go out to eat to get some descent food.
I would NOT recommend anyone to stay in this hotel, the only reason we did not change hotel ( and several fellow guests did move after complaining) was we were only there for a week and...
(read more)
★★★★☆
“Was a bit nervous coming here after reading the...”
Written on: 23/01/2008
Was a bit nervous coming here after reading the reviews but I can honestly say it was a lovley Hotel lovely staff all very helpful and chatty! I don't know why it has got the bad reviews it has! (read more)
★★★★★
“If your looking for a cheap, good quality time in...”
Written on: 06/01/2008
If your looking for a cheap, good quality time in Malta... this is hotel you want!! Also, excellent food in the restaurant... even for the fussy people!!! (read more)
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Showing 11 - 20 of 41 Reviews
★★★★☆
“The staff were very helpful, room was clean and...”
Written on: 01/10/2007 by debsmith
The staff were very helpful, room was clean and bedding and towels changed most days. The food was very good with lots of choice every day. You have to be quite fit too stay here as it is up a hill from the centre. (read more)
★★★★☆
“Having read all the reviews on here, myself and my...”
Written on: 18/09/2007 by jandomenia (1 review written)
Having read all the reviews on here, myself and my daughter were so worried what we were letting ourselves in for. We bought a Lonely Planet Guide to Malta & Gozo and went fearing the worst. However, this holiday turned out to be a really pleasant and relaxing experience. We were in room 1004 which is actually fairly quiet in the evenings. If you want an all inclusive, then I suggest you don't go here as admittedly, the hotel reception is a bit dead and I would not have wanted to sit in the... (read more)
★★☆☆☆
“If this really is a 4 Star hotel, I would hate to stay...”
Written on: 09/09/2007 by Alfamale (3 reviews written)
If this really is a 4 Star hotel, I would hate to stay in anything lower! (read more)
★☆☆☆☆
“Having been a frequent visitor to Malta and this area...”
Written on: 28/08/2007 by smles (1 review written)
Having been a frequent visitor to Malta and this area in particular I was very, very let down by the service and facilities of this hotel. It seems to be overrun by students who are supposedly there to learn English and when they come back from school in the afternoons they then run about the corridors shouting and knocking doors. Then at night time, when most sensible people are trying to sleep, they started again. There have been children as young as 13 on these trips and they were... (read more)
☆☆☆☆☆
“Having read the reviews before we went, and...”
Written on: 18/08/2007 by brightonbeach (1 review written)
Having read the reviews before we went, and reluctantly reassured by Airmiles staff that the reviews I had read were not to believed! We decided to arrive at The Crown with an open mind. The room was small but clean - that was the only good point. Then we tried to get the fold up bed replaced - for two days the staff appeared friendly, assuring us that a replacement bed was being looked for. Then on day three we encountered the hotel manager - he told us in no uncertain terms that there was... (read more)
★★★★☆
“Having previously read several reviews on the Crown...”
Written on: 16/08/2007 by marubbi
Having previously read several reviews on the Crown Hotel, I was pleasantly surprised by all aspects of facilities etc. I would definitely return. (read more)
★☆☆☆☆
“I can honestly say this is the worst hotel I ever...”
Written on: 06/08/2007 by kat23 (1 review written)
I can honestly say this is the worst hotel I ever stayed in. It has nothing, absolutely nothing going for it and I strongly recommend that if you are going visit Malta do not stay at this hotel as it will totally ruin your experience and your holiday. (read more)
Dai's Response to kat23's Review
Written on: 25/03/2008
I agree with this review because... This Hotel spoilt my holiday in Malta also, and the food was disgusting when we were there as well
Reply to this comment
☆☆☆☆☆
“In all my years of holidays abroad, I think this is...”
Written on: 31/07/2007 by shirley sayers (1 review written)
In all my years of holidays abroad, I think this is the worst hotel I have ever encountered. (read more)
Dai's Response to shirley sayers's Review
Written on: 25/03/2008
I agree with this review because...it's the worst hotel I've stayed in as well.
Reply to this comment
☆☆☆☆☆
“My 7 day vacation at the Crown Hotel in Malta was the...”
Written on: 25/07/2007 by crazyhits (1 review written)
My 7 day vacation at the Crown Hotel in Malta was the most terrible vacation in my life. It was our first and our last visit to the Crown. (read more)
★☆☆☆☆
“A four star hotel in Malta is not what you'd expect in...”
Written on: 18/07/2007 by tamsin thompson
A four star hotel in Malta is not what you'd expect in most other countries. However, in relation to some neighbouring hotels, the Crown Hotel wasn't as bad as I'd first thought. The rooms do not have balconies so you rely on noisy air con. The hotel caters for large numbers of students, who ran riot generally. The food was rubbish, there were no snacks available for all inclusive guests and to get an ice cream, it would have been easier to get blood out a stone! The staff are making the... (read more)
See next 10 reviews
Showing 21 - 30 of 41 Reviews
★★★★☆
“We booked into the Crown Hotel over the internet and...”
Written on: 06/06/2007 by I Brooks (1 review written)
We booked into the Crown Hotel over the internet and then found some reviews on another website. Some of these weren't very complimentary so we were apprehensive about going here. We needn't have been. I agree that in Malta 4 star is not necessarily what you would find for the same rating in Tenerife or Spain but the 4 star rating ensured that air conditioning was available in all the rooms and a rooftop swimming pool, which some of the small hotels do not have.
We only booked bed and...
(read more)
★★★★☆
“After an eight-hour delay out from Manchester (sorry,...”
Written on: 20/08/2006 by PMC (1 review written)
After an eight-hour delay out from Manchester (sorry, but not impressed with Air Malta), we arrived at midday Sunday. Being on B&B terms, we didn't need food from the hotel (see previous reviews) and went out. Five minutes walk and we were on the Bugibba sea front (with more eating places than you can shake a stick at - if you like milk shakes, try "George's" thick ones ... still, back to the Crown).
On arrival we found the room to be clean, and it was serviced every day, with clean towels...
(read more)
☆☆☆☆☆
“We arrived at the Crown Hotel in Bugibba at 5am and...”
Written on: 03/08/2006 by steamingscot (1 review written)
We arrived at the Crown Hotel in Bugibba at 5am and went straight to our room. The top cover was dirty, and as it was hot we discarded it. The pillows stank of sweat, and we had to have them changed. We were all inclusive, which means drinks and meals in a abundance, so we thought! Going for our evening meal was a nightmare, as the restaurant was always full of students who ate everything in sight, and there was never much left by the time they had gone. The food was not replenished, so you... (read more)
★★☆☆☆
“Kettle, iron and bath. Forget it. Food at the Crown...”
Written on: 12/10/2005 by robinsons (2 reviews written)
Kettle, iron and bath. Forget it. Food at the Crown Hotel was basic and functional but lacking in taste. Breakfast became an ordeal due to lack of choice and taste. View from room-other peoples rooms. Air con was noisy and clearly a regurtitation of our own air but colder. Pool was decent and cold but could get windy as it is on roof as stupidly the barbeque was held there on friday when everything was held down. Remote control for limited television on deposit basis- BBC World an unexpected... (read more)
★★★★★
“Excellent value for money!! My daughter and I had a...”
Written on: 20/09/2005 by judy2000plus (1 review written)
Excellent value for money!! My daughter and I had a short break at the Crown Hotel. We chose this hotel because we knew it's location as my daughter has previously lived in St Paul's Bay. It is a very clean, friendly hotel. All amenities were catered for as far as we were concerned, even down to the loan of converter plugs for our mobile phone chargers! Nothing was too much trouble and the staff had all the info on hand that you would need to get around the island. The air conditioning was... (read more)
☆☆☆☆☆
“My husband and I stayed at the Crown Hotel for New...”
Written on: 03/01/2005 by pkatkinson
My husband and I stayed at the Crown Hotel for New Year, we were very disappointed, if we were able to get a flight home after the second day we would have, how this hotel got a four star rating is beyond me, it is closing in February to be refurbished not before time! The rooms were very poor; the first room we stayed in had no window and was very dark and dismal. The bar closed every evening at eleven the first night we arrived couldn't get anything to eat because it was after eleven... (read more)
★☆☆☆☆
“Overall, I would not recommend Crown Hotel. My...”
Written on: 07/11/2004 by jezzz1970 (1 review written)
Overall, I would not recommend Crown Hotel. My girlfriend and I have stayed in better quality travel lodges! We did not think it was worthy of a 4* rating, there is no way it would attain this in the UK. Our bedroom was not particularly impressive on the ground floor, it backed on to the kitchen, very noisy irate chefs yelling all the time and maids start cleaning at 5.30 in the morning which means you cannot have a lie in. Too noisy from the "entertainment point of view!" if you want an... (read more)
★★★☆☆
“First impression of the Crown Hotel is that it's not...”
Written on: 25/09/2004 by TraceyEllen1 (1 review written)
First impression of the Crown Hotel is that it's not in a very nice area, but in all honesty, in my opinion, most of the towns and resort areas are the same. The guide on one of our trips (who was Maltese) explained that the Maltese are very house proud inside but don't (in general) care about what's outside their front door - which explains the litter and dog mess all over the place. Watch your step!
There are 3 bars in the hotel (one by the pool which is open during the day as long as...
(read more)
★★★★★
“It is our first stay at the Crown Hotel. The transfer...”
Written on: 11/09/2004 by chipmanny (1 review written)
It is our first stay at the Crown Hotel. The transfer from airport wasn't too long. The hotel location was within easy reach of the local bus routes to transport you around. Pleasant communication from all staff at all times. Food is excellent. many local "pubs" serving well known beers spirits if the fancy takes you! The fresh water pool is crystal clean,
information on many tours and excursions was obtained from holiday reps, and reception desk.
Enjoyed the stay/will go back next year!!!!!!!!
(read more)
★★★☆☆
“We had a very nice stay in the crown hotel, however,...”
Written on: 30/08/2004 by ickleChris
We had a very nice stay in the crown hotel, however, the gym and the indoor swimming pool, were no to the standard we expected, therefore, we didn't use them, as they were unclean!
There was only one bar open at any given time, which caused a few problems, as they never told you which one was open. It was only until you got down to the bar, that they told you that the corresponding bar was open, which was 4 floors away, and with the lifts being out of order, it was a bit of a struggle on ye...
(read more)
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Showing 31 - 40 of 41 Reviews
★☆☆☆☆
“I've stayed in a lot of 4-star hotels around the world...”
Written on: 19/08/2004 by Thresher
I've stayed in a lot of 4-star hotels around the world and the Crown Hotel one doesn't come close to being what I would call a 4-star hotel.
The Maltese give it a 4-star rating, because it has certain facilities, like a mini-bar in each room, like several bars, like two pools, but the minibars aren't all that special and when they say mini, they aren't kidding. Yes it has two pools, but the indoor one is about the size of five bathtubs. It has a jacuzzi by the rooftop pool and one by the...
(read more)
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Jinxy365's Comment
Written on: 01/07/2012
Whatever rennovation was going on during your awful holiday in 2010, there was little evidence of it when we spent a horrible fortnight there in 2012. This is a hotel to be avoided at all costs. Considering the number of awful reviews it gets and the poor impression it gives of Malta, I cannot understand why the Maltese Tourist Office hasn't downgraded it from it's current 4 Star status.