Written on: 19/09/2010
August 2010, Me and my family have just come back from 2 weeks in Royal Park hotel Elenite and it was fantastic. The hotel was spotless and the cleaners worked constantly form early morning to late at night. The food was lovely lots of choice and most of it was cooked in front of you from fresh, if you didnt want to eat in the resturant you could get something from the poolside (burgers) which were also lovely. Nobody in our party had any sickness due to the food which was a worry before... (read more)
Written on: 02/08/2010
the biggest problem of all: we found bed bugs. a whole colony. we were wondering why all the bed sheets are filled with old stains. then we found out. from all the bugs that were splashed on them. video proof here: http://www.youtube.com/watch?v=TqVngdq-1Dg
if this is not enough bad review, i can go on.
when it rained, the water found its way into our room through the door and made a big wet circle on the carpet.
awful noise. i couldn't sleep till 2 am in some nights. they drag around the... (read more)
Written on: 20/07/2010 by ma103 (1 review written)
i would never go back to bugaria full of russians and all rude royal park gave evry one food poisoning my daughter was on a drip for a week needs a lot of repair work doing to the hotel very dangerous for little ones and lots of broken tiles on all floors food rubbish health and saftey would have a field day there electric cables etc exposed if you book to go to elinte in bulgaria change it now you will have a hol from hell i mean it we saved all year for this hol and it was the worst place... (read more)
Written on: 17/07/2010
me and my family have just come back from a 2 week stay at the royal park hotel all 18 of us were very disapointed . the food was disgraceful raw n not edable . the staff had no time for english guests nothing to do than go to the beach . it wasnt alinclusive as there was nothing to eat from evening meal until 8.30 next day not even a snack bar that you could buy from we were buying sandwiches from the hotels small shop . the medical center ripped my family off my partner got stung in the... (read more)
Written on: 18/04/2010
we went 2005 & 2007 both times were brilliant. food, room, staff & hotel overall its 100% gr8 we are going with other family next year 2011 there is plenty to do & places to go like nessabar & sunny beach the markets are great too its very cheap too. try & learn some of the language they like that (molya means- please & your welcome) blaga-dare-re a means thank you)we would give 5 star rating for this hotel. sharon crane. (read more)
Written on: 22/03/2010
best holday ever, hotel brill ,food brill, reps brill,going back june 2009. (read more)
Written on: 10/03/2010
me and my family of a party of 7 went to the royal park hotel in 2007 i woulnt recommend thid hotel for any member of the public, it was a terrible experince we all had food poisening and we were all reduced to eating in a shack about half a mile away from the hotel.
the staff was never ahppy and always unclean. they we're filming a disgusting film on the balcony of the hotel with all the little children around. they had cut all the fingers out of the cleaning gloves never going to go back... (read more)
Written on: 10/07/2009
went to Elenite, Royal Park Hotel 1 yr ago wi my partner and my daughter would never go back staff we ignorant. rep were useless food wasnt up to much unless u like your food half cooked spent our whole week on the beach as thats all there was really to do went into sunny beach stayed for 10 mins and have to leave because there was too many people trying to pick pocket us an elderly couple who stayed in the hotel got the purse with all there money stolen police were useless didnt care (read more)
Written on: 13/06/2009 by rianonfire
Me, my family and a couple of mates whent on this 'so said' luxury Royal Park Hotel. When we arrived we seen how beuitiful it looked until we got into our very 1st day. Every 5 or so hours there would be major power cuts which could last for hours. One boy fell down the stairs as the hallways was pitch black.
I do not reccomend this to anybody who looks for good food. (read more)
Written on: 04/06/2009 by al1son72 (1 review written)
we went to elenite in june 07 to royal park in a party of 7 we loved our holiday and the hotel the staff were lovely the room were clean and the food was good the first choice staff were helpfully and entertained us in every way we are looking to book again in 2010 as our holiday was lovely i recommend anyone to go to royal park (read more)
Written on: 15/05/2009
We went on 27th June 08 to Royal Park Hotel, Elenite, and we all got food poisoning, rooms were disgusting, the worst holiday ever,
we tried to get flights back but could not,
we are now taking First Choice to court, to get all our money back!! (read more)
Written on: 14/01/2009
The food at the Royal Park Hotel was absolutly disgusting same stuff everyday. The lifeguard was scary but actual Bulgaria was lovely. The beaches and the weather was fantastic. Would recomend Bulgaria but not this hotel. (read more)
Written on: 12/01/2009
Just looking at the reveiws glad to see things have not changed,
The Royal Park Hotel Elenite, has not changed one bit, we went in summer 2006, we suffered poor health and safety , poor food , and not very nice staff. my son had a near miss when a service access was left open by the pool which we didn't notice, I complained to F/C Staff. (read more)
Written on: 06/11/2008
Appalling food ruins what would would otherwise be a great holiday. Superb beach location and huge rooms. Food disgusting, constant queue at the reps desk all day with complaints. People on bus cheered when we were on our way to the airport on our way home, I think this says it all. Went in July 08, subsequently complained to First Choice who seemingly couldn't give a damn, constant letters and calls never answered.
Could honestly never recommend this place. (read more)
Written on: 16/10/2008 by DORIS DAYdream
This hotel is great for just unwinding and enjoying the sun. My only gripe was the actual holiday makers and not the hotel as the hotel was first class and well worth a visit, it seemed a shame that parents let there kids run wild spoiling it for other guest. The waterpark is fun there is plenty of food for even the fussiest of eaters and as for cleanliness, well, the cleaners worked 24/7. (read more)
Written on: 12/10/2008 by juggernaut (1 review written)
I was very sorry that I ever went there, there was nothing good to say about this hotel really. It needs a complete renovation and catering manager. (read more)
Written on: 08/10/2008 by shelleytaylor
We had a lovely time. I am not sure what people expect when they go to another country people were moaning about everything. It got us down a bit. It's only the second time my kids have been abroad, the first time was Euro Disney and given the choice we would rather go to Bulgaria. (read more)
Written on: 04/10/2008
Personally i would not give that holiday as a booby prize. We found the staff we dealt with were very rude and I never saw them smile. If we had known all this before, we would definitely looked elsewhere, a holiday from hell. (read more)
Written on: 23/09/2008 by funkymum21 (1 review written)
We spent weeks before we went on the phone to First Choice trying to change our holiday with no luck, after reading many bad reviews in the month of August. However we are so glad First Choice insisted in sending us, as we had a fantastic holiday despite the weather, and would definitely return, to Bulgaria, and to the Royal Park Hotel. The hotel was beautiful and spotlessly clean, as was the beach, couldn't understand what everyone was complaining about regarding the food, we ate well all... (read more)
Written on: 20/09/2008 by poshweiiler
Would go back to Bulgaria but not this hotel it was only good if you wanted to sit on the beach and drink lager. Buses were only way to sunny beach other than a taxi, oh and close your eyes when travelling on the roads. (read more)
Written on: 11/09/2008 by glassond (1 review written)
After 2 weeks of worrying about the Royal Park and all its bad reviews, our family party of 10, ranging from age 4 to 70 left for Bulgaria on 4th August.
I promised myself that I would write my own review on my return to portray my honest view. Whilst I would have liked to tick excellent in all the boxes (as First Choice said on numerous occasions if your rating was 66% or above!), there were some aspects that prevented me from doing so.
To help you form your own view, I thought that it... (read more)
Written on: 09/09/2008
We were in royal park hotel on 25th august 08 for one week and it really is a great place to bring kids. They really enjoyed it the swimming pool and water park was great for smaller kids and it is also on the beach which was excellent for the bigger kids. It was all inclusive which was excellent, you could eat and drink as much as you wanted all day and the queue wasn't that bad the kids could also get as much minerals and ice cream as they wanted all day, Also our accommodation was cleaned... (read more)
Written on: 05/09/2008 by frankieroandMCR (1 review written)
The hotel is beautiful, the maids do a great job of cleaning, I myself saw nothing wrong with it, APART FROM the hotels power supply!!!! I charged my ipod using an international charger, and when I got back it was corrupted!! I had to buy a new one!! my advice: Don't charge your ipod using the sockets, they really don't like it! I hope you have a lovely holiday and don't let anyone put you off; everyone has their own opinion I believe. (read more)
Written on: 31/08/2008 by VICTORIA BRADDICK (1 review written)
I can not recommend that anyone go with First Choice or to The Royal Park Hotel.
First Choice say its 4 star, personally I would not even rate it 1 star. (read more)
Written on: 26/08/2008 by jim1966
Me and my partner and 9 year old child stayed there from 1/8/08 till 15\08\08 and had a great time and had no problems at all. We are well travelled and really enjoyed our holiday. The only problems are the people moaning all the time so if like me you are reading this just before you go just enjoy it its not bad at all. (read more)
Written on: 24/08/2008
Having been basically terrified by previous reviews about the Royal Park and after numerous emails back and forth to First Choice, it was with great trepidation that myself, my wife and three boys (along with another party of 5 family members) traveled to this hotel on August 4th.
Firstly let me reassure those who are still to travel. The adverse reports which create the pre-holiday misery, whilst not entirely inaccurate, are greatly exaggerated. I can hopefully provide a fair and... (read more)
Written on: 19/08/2008 by Sambabamba (1 review written)
Like many others I considered cancelling this holiday at the Royal Park Hotel too. I am so thankful that I didn't, we had a wonderful time.
I think people need to put things into perspective here, here's just a few points.
WASPS - Is that the hotels fault? Yes there are wasps, if you leave fizzy drinks unattended of course you're going to attract them. The hotel had the area fumigated whilst we were there and our party of 6 were never stung once.
STAFF - A smile goes a long way, give them a... (read more)
Written on: 14/08/2008 by Tina Renton (1 review written)
My family of 4 have just returned from this hotel, never again. I can safely say I have never left a review on a hotel no matter how many little problems we have had, however, this holiday was the worse we have ever been on.
After reading the reviews before we left (I even emailed first choice who confirmed there was no problem with towels and food) I had an open mind, a holiday is what you make it after all.
I do have to say for the last two days there was a massive improvement in the... (read more)
Written on: 13/08/2008 by coleridge clan
I never like to complain, and usually when on holiday I make the most of where ever we are. Have travelled with first choice before and had a great time. We were polite to staff always smiled and tipped our maid 2 lev every morning. That did not mean that our room got cleaned because it didn't we had dirty towels and all the maid did in the morning was give us more dirty towels and move one set of dirty bed linen onto the next bed then fold the old sheets and put them back on the same bed... (read more)
Written on: 12/08/2008
We were expecting the very worst on the morning we flew out- there was a couple on GMTV moaning about it. But when we got there which was in the middle of the night there was still cleaners working, it was very efficient getting from the airport to the hotel were a bellboy took our bags and showed us our room he was pleased to be tipped 5 lev about £2 although people were still complaining about this, the resort is beautiful, you are literally out of the hotel and step on the beach, food is... (read more)
Written on: 11/08/2008 by pammypoo
I have been to the Royal Park Hotel twice now and I would still go back there tomorrow. I'm trying to book for next year too but cant find what tour company does the Royal Park. Heard some moans when I have been there like... cant get a cup of tea, think the lady was in a different hotel from me because we could get tea from 7.30am till 1 am... (read more)
Written on: 10/08/2008 by Bulgarias (2 reviews written)
We came back from here yesterday. We were a party of 16. We had an excellent time. The maids cleaned our room everyday. Clean towels and bedding. WHAT A LOAD OF RUBBISH PEOPLE MOANING about this hotel. They spoiled us looking forward to our holiday. The beach is great so is the pool. Food is a little cold, but they are catering for 1200 people. You can go to Sozopol restaurant, located above the pool room, this is excellent for a traditional Bulgarian meal and dancing (totally free). We... (read more)
Written on: 10/08/2008 by reading3436
Having just returned from the Royal Park Hotel I have to say that we were very apprehensive about going, to the point of trying to change it. We have just spent 2 weeks at this hotel and am pleased to report that we found the whole complex spotlessly clean.
The rooms were comfortable with the exception of the double sofa beds which were not, in our opinion, suitable for anyone older than 7 or 8. Always plenty of hot water and no power cuts the whole time. The towel scam must have been... (read more)
Written on: 09/08/2008 by Rebecca palin
I stayed at the Royal Park Hotel with my 3 kids in June and had a great time... Entertainment was fantastic, staff both Royal Park and first choice were great. See you next year. (read more)
Written on: 09/08/2008 by Bulgarias (2 reviews written)
We in a party of sixteen returned from the Royal Park Hotel today 9th Aug 2008. What a load of RUBBISH WE THINK THE BAD REVIEWS ARE!! Do these people actually realise how they are putting people of their holiday. We found the hotel great. It was spotlesly clean. We had fresh towels everyday and bedding. If you smile at the staff, maids etc they are very nice people who will cater to your every needs.
To hear how some people spoke to the staff made me embarrassed to call myself British.
The... (read more)
Written on: 06/08/2008 by carolinegourlay (1 review written)
Just came back from this hotel on Monday 4th Aug. All in all we had a good two weeks here, the bad points were the food, it was absolutely awful occasionally you would get something you liked and the chips are ok. The queues for drinks is a nightmare you wait at least half an hour at busy times. The same for pizza and hotdogs. The first choice reps were ok, some of the shows they put on in the evening were good, and you have disco dance down at 8 the kids loved this. Trying to get on the... (read more)
Written on: 05/08/2008
Have just returned today from the Royal Park Hotel and can not understand what everyone was moaning about. The hotel was very clean the maids were always cleaning everywhere you went, yes the food was not brilliant, but there was always pizza kebabs, Panini and plenty of ice cream for the kids. I would recommend this hotel to other people (read more)
Written on: 03/08/2008
Hi from sunny Bulgaria. Myself and hubby are still at the Royal Park Hotel in Elenite, arriving here 2 days ago.
After reading the previous reviews, we were expecting the worst, but its lovely! The cleaners are out and about, constantly cleaning up after everyone. The only thing is they seem to concentrate on cleaning the parts you see - obvious parts. Stairs down to the dining room have metal banisters which I think should be cleaned thoroughly as I suspect this is a potential area where... (read more)
Written on: 30/07/2008
Don't know why people are moaning we loved it had 2 teenage girls with us they loved it no complaints at all would go again 2moz (read more)
Written on: 29/07/2008
The medical centre is very helpful as my friend stood on a 4 inch nail on the beach and had to get it removed and doctors were very easy to deal with. Food is disgusting, lifts are a nightmare, bellboys wait until tipped. Staff are very ignorant and obnoxious. We had 6 powercuts in 2 weeks.
After staying at the Royal Park Hotel for only two weeks I was glad to get home. (read more)
Written on: 28/07/2008
I think this was a fabulous holiday. Don't see why people moaned, yes food wasn't very nice but there trying there best! Bar staff are very friendly indeed, pool was great, really close to sea. I would go back to the Royal Park Hotel now if I could! No Bad points, yes food let me down sometimes but not everywhere brilliant!! Fabulous had a brilliant time :) (read more)
Written on: 28/07/2008
The holiday was the worst one I have ever been on (and have been on loads!) The food is poor, as a qualified chef, I was horrified, we spoke to the rep, asked if the chefs were trained, they said they didn't know!! That says it all! Even the porridge was watered gue, with few oats to mention, it would cost very little to train their chefs. The best food options soon run out so the timing was critical as to what was on offer. Queuing could have been alleviated if you queued from either end... (read more)
Written on: 27/07/2008 by rach30
Just got back from a week at this hotel and had a fantastic time. Had read all the bad reviews before we went and were really worried but had no need to be as it is fantastic. I have no idea what everyone is moaning about ? are you sure you were in this hotel ? We arrived at 4am and the maids were cleaning even at that hour! Cant fault the maids at all , the place is spotless , not an easy task when you consider guests are constantly coming in wet and sandy. Yes we tipped the maid everyday... (read more)
Written on: 27/07/2008 by lizzyjess (1 review written)
Just returned from Royal Park in Bulgaria. To start with all I heard was was moaning about this that and the next. The reviews were the same. Take heed and listen: I came down with some mysterious illness; I have never had stomach cramps like this in my life, I have had them for 7 days now, I have been home for 2, will be going to see my doctor this week. Please if you have a family or concerned any way about your health please I wouldn't recommend going. The other reviews about the power... (read more)
Written on: 26/07/2008
26th of July. Just back from Royal Park. Lets start with the good points, pool area is OK water park is good kids entertainers were OK kids loved it. Hotel is lovely. Maids were fine never experienced any towel problems. The whole resort is generally very nice with a safe happy atmosphere. There were lots of wasps but they were that chilled they couldn't be bothered to sting anyone!! The bad points: poor samey badly cooked food, power cuts 3 out of five days. beer: the bit that upset me... (read more)
Written on: 26/07/2008 by claire bramhill (1 review written)
On arrival to the hotel it looked lovely apart from surrounding area! The food is a disgrace, rabbit stew! no desserts, when trays empty none replaced. We ate out the whole of the second week. On one occasion I complained about the pork chops, I was told by the chef himself that if I didn't like it to choose something else! The endless queues really got us down also its all you seemed to do. I booked the hotel on the basis that it was a 4 star to be told that it is now a 3 star. I would not... (read more)
Written on: 24/07/2008
Ok, some of my family visited last year and said it was a wonderful experience and would go back for sure, so 8 of us (including our family went over this year) decided to go on the 7th of July, 2008. Before we read reviews I was thinking are these people lying? They weren't. When we arrived early the place was gorgeous inside and I really can't argue with that and the weather was nice too. As for breakfast I ate nothing the dining room was kind of empty, the food looked vile! Out of the... (read more)
Written on: 24/07/2008
The good points are, the weather, reception looked nice, the beach being so close.
The bad points, The FOOD! The so called life gaurds! The flies and wasps! The power cuts! The alcohol! The hidden prices, so much for all inclusive! The fact that you had to tip your maids everyday or else you wouldn't receive free towels!
Will never go back! (read more)
Written on: 23/07/2008
Hotel and staff were great, plenty of selection of food every day, beach and pool was spotless looking forward to go back next year. DON'T let anyone put you off the holiday overall was fantastic. The water park charges 5 lev(2.30) in our money for a sunbed, bear in mind were on holiday that's the only thing you have to pay for but you spend all day in it...............its fantastic the kids have a ball (read more)
Written on: 23/07/2008 by cmurray (1 review written)
The hotel and its resort is very nice, it looks beautiful, fantastic sea veiws. But this is quickly outweighed by the bad points and where do you start, there we so many bad points, but the main compliant s for me has to be the FOOD, the lack of entertainmnt (5 pool side quizzes a day does not count as entertainment), no support or assistance from First Choice or the staff and the all inclusive drinks or should I say drink.
The food is appalling, no variety.
The entertainment was even worse,... (read more)
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